Loose Axle or Shock Nut May Cause Instability – 2024 LiveWire S2DM (S2 Del Mar) Motorcycles

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March 20, 2024 NHTSA CAMPAIGN NUMBER: 24V216000

Loose Axle or Shock Nut May Cause Instability

A loose axle or shock nut can result in a loss of stability, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V216

Manufacturer LIVEWIRE EV, LLC

Components SUSPENSION

Potential Number of Units Affected 165

 

Summary

LiveWire EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The rear axle and lower shock joint nuts may not have been properly tightened.

 

Remedy

Dealers will inspect, tighten any loose nuts and replace damaged components as necessary, free of charge. Owner notification letters are expected to be mailed May 26, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire’s number for this recall is 1002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

01/11/2024 – The LiveWire Service Team was made aware of three motorcycles that allegedly were delivered to a dealer with loose rear axles and/or lower shock bolts.

02/08/2024 – The Technical Subcommittee (TSC) was made aware of this issue.

02/12/2024 – The TSC launched a formal investigation of this issue.

02/13/2024 – 02/26/2024 – The TSC requested a screening of motorcycles within LiveWire control. During the screening process, the TSC determined that only motorcycles that were inspected by a third-party subcontractor were affected. The TSC escalated the matter to the Field Action Committee (FAC). The TSC also requested that additional motorcycles should be inspected to determine if there may be concerns with other joints that were potentially disturbed during the third-party inspection.

03/07/2024 – The FAC reviewed the TSC’s findings and analysis and escalated the matter to LiveWire’s Executive Decision Authority (EDA).

03/13/2024 – Based upon the information developed during the investigation, the EDA authorized a safety recall to address the condition on the shock bolt and the rear axle. In addition, new results of the continued screening of motorcycles that were part of the third-party inspection were reviewed with the EDA, revealing additional areas of potential concern. The LiveWire EDA further authorized the recall repair to encompass additional areas that may have been disturbed during the third-party inspection.

There have been no reports of crashes or injuries related to this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
LIVEWIRE S2 DEL MAR 2024

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-24V216-7487.PDF 216.302KB

 


Recall 573 Report – 03/22/2024

RCLRPT-24V216-6529.PDF 216.224KB

 


Recall Acknowledgement

RCAK-24V216-3076.pdf 874.174KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V216&docType=RCL

 


 

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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API

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