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March 7, 2024 NHTSA CAMPAIGN NUMBER: 24V182000
Steering Gear Assembled Incorrectly
A loss of steering control increases the risk of a crash.
NHTSA Campaign Number: 24V182
Manufacturer Kalmar Solutions, LLC
Components STEERING
Potential Number of Units Affected 2
Summary
Kalmar Solutions, LLC (Kalmar) is recalling certain 2023 Ottawa T2 vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Remedy
Dealers will replace the defective gears, free of charge. Owner notification letters are expected to be mailed March 21, 2024. Owners may contact Kalmar customer service at 1-785-229-6327.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
The primary chronology of events comes from the Sheppard recall 23E-094. Kalmar was then informed from Sheppard and from NHTSA several days following the second Sheppard filing on Feb 20, 2024. Kalmar received on March 4, 2024 the applicable list of suspect serial numbers applicable to Kalmar models and purchases.
23E094 – Steering Gear Assembled Incorrectly – R.H. Sheppard Steering Gear Assemblies
23E094 – Steering Gear Assembled Incorrectly – R.H. Sheppard Steering Gear Assemblies
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
KALMAR | OTTAWA T2 | 2023 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V182-7376.pdf 645.982KB
Defect Notice 573 Report
RCLRPT-24V182-7979.PDF 214.564KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V182&docType=RCL
- [Vehicle Fitment]: Compatible with Chevrolet Suburban 2500 2000-2001, Silverado 1500 HD 2001, Silverado 1500/3500 Classic 2007, Silverado 1500/2500 HD Classic 2007, Silverado 2500 1999-2001, Silverado 2500 HD/Silverado 3500 2001-2006; Compatible with GMC Yukon XL 2500 2000-2001, Sierra 1500 HD 2001, Sierra 1500/3500 Classic 2007, Sierra 1500/2500 HD Classic 2007, Sierra 2500 1999-2001, Sierra 2500 HD/Sierra 3500 2001-2006 --- For Left Hand Drive Only!!!
- [Part Number]: 27-7589, 277589, 15068759, 19150135, 26099875, 27-7617, 15166613
- [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.787 in; ③Input Shaft Type: Double Flat; ④Output Shaft Diameter: 0.864 in; ⑤Pressure Port Thread Size: 18x1.5; ⑥Return Port Thread Size: 16x1.5; ⑦Total Turns Lock To Lock: 3.25; ⑧Steering Box Type: Power
- [Attention]: To avoid the hassle of buying the wrong product, please check the compatible models and corresponding notes below the product description before purchasing.
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment]: Compatible with Toyota 4Runner 1986-1989, Pickup 1986-1988 (4WD) --- For Left Hand Drive Only!!!
- [Position]: Front
- [Part Number]: 27-8471, 278471, 4411035080
- [Specifications]: Material: Metal; Installation Type: Direct Replacement
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted part. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment]: Compatible with Chevrolet C1500 Suburban 1999 (Diesel; VIN: F), C2500 1993-1995 (Diesel; VIN: F), C2500 1989-1990 (Diesel; VIN: J), C2500 1988-1998 (8600lb GVW), C2500 1999-2000, C2500 1993 (Diesel; VIN: J), C2500 Suburban 1994-1995 (Diesel), C2500 Suburban 1992-1999 (8600lb GVW), C35/C3500 1998-2000, C3500HD 1991/1993-1995/1998-2002, K1500 Suburban 1999 (Vin: F), K2500 1994-1995 (Diesel; VIN: F), K2500 1991 (Diesel; VIN: J) --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with Chevrolet K2500 1988-1998 (8600lb GVW), K2500 1999-2000, K2500 Suburban 1994-1995 (Diesel), K2500 Suburban 1993-1999 (8600lb GVW), K3500 1988-2000, Tahoe 1998-1999 (Diesel); Compatible with Dodge Ram 1500 1997-1998 (4WD), Ram 1500 1994-1996/1999-2001, Ram 2500 1997-1998 (4WD), Ram 2500 1994-1998 (7500lb GVW); Compatible with GMC C1500 Suburban 1997-1999 (Diesel), C2500 1992 (Diesel; VIN: F), C2500 1989-1992 (Diesel; VIN: J) --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with GMC C2500 1988-1998 (8600lb GVW), C2500 1999-2000, C2500 1995 (Diesel; VIN: F), C2500 Suburban 1992/1996/1998-1999 (8600lb GVW), C3500 1988-2000, C3500HD 1991/1994-1995/1998-2002, K1500 Suburban 1997-1999 (Diesel), K2500 1992-1995 (Diesel; VIN: F), K2500 1991-1993 (Diesel; VIN: J), K2500 1988-1998 (8600lb GVW), K2500 1999-2000, K2500 Suburban 1994-1995 (Diesel), K2500 Suburban 1992-1996/1998-1999 (8600lb GVW), K3500 1988-2000 --- For Left Hand Drive Only!!!
- [Part Number]: 27-7539, 277539, 26015819, 26036043, 26056662, 26068855, 26077888, 26100333, 5083894AA
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment]: Compatible with Chevrolet Bel Air 1965-1969/1972-1973/1975, Biscayne 1965-1966/1968, Camaro 1967-1976, Caprice/Impala 1966-1976, Chevelle 1965-1973, Chevy II 1967, Chevy II 1967-1968, El Camino 1965-1976, Laguna 1976, Malibu 1965-1967/1973-1976, Monte Carlo 1970-1976, Monza 1975-1976, Nova 1969-1976, Vega 1971/1973/1975; Compatible with Jeep Cherokee 1975, J10 1976, Wagoneer 1975-1976; Compatible with Cadillac Seville 1976 --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with Buick Centurion 1973 V8 5.7L, Century 1973/1975-1976, Gran Sport 1967, LeSabre 1965-1976, Regal 1975-1976, Skylark 1965-1972/1975-1976, Special 1965-1966; Compatible with GMC Sprint 1976; Compatible with Oldsmobile 442 1965-1971, Cutlass 1965-1976, Cutlass Salon 1975, Cutlass Supreme 1971-1972/1974-1976, Delta 88 1973-1976, F85 1965-1966, Jetstar 88 1965; Compatible with International Harvester Scout II 1972-1975 --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with Pontiac Firebird 1967-1976, GTO 1965-1972, Bonneville 1975-1976, Catalina 1965-1970/1975-1976, Grand Am 1973/1975, Grand Prix 1970-1973/1975-1976, Grandville 197/1975, LeMans 1965-1976, Tempest 1967-1970, Ventura 1971/1975-1976; Compatible with AMC Ambassador 1966, American 1965-1966, AMX 1968-1970, Classic 1965-1966, Gremlin 1974-1976, Hornet 1974-1975, Javelin 1968-1974, Matador 1975 --- For Left Hand Drive Only!!!
- [Part Number]: 27-6537, 276537, 358938, 3996779, 3996780, 3996781, 6258460, 6260559, 6260560, 6272004, 7809529
- [Attention]: To avoid the hassle of buying the wrong product, please check the compatible models and corresponding notes below the product description before purchasing.
- Power Steering Gear Box Replacement for 1988-2000 Chevrolet C2500 8 Bolt Wheels - [1992-1996 Chevrolet C2500 Suburban] - 1992-1996 Chevrolet C2500 Suburban - [1991-2002 Chevrolet C3500HD] - 1988-2000 Chevrolet K2500 8 Bolt Wheels - [1992-1996 Chevrolet K2500 Suburban] - 1988-2000 Chevrolet K3500 - [1994-2001 Dodge Ram 1500] - 1994-2002 Dodge Ram 2500 - [1994-2002 Dodge Ram 3500]
- Power Steering Gear Box Replacement for 1988-2000 GMC C2500 8 Bolt Wheels - [1992-1996 GMC C2500 Suburban] - 1988-2000 GMC C3500 - [1991-2002 GMC C3500HD] - 1988-2000 GMC K2500 8 Bolt Wheels - [1992-1996 GMC K2500 Suburban] - 1988-2000 GMC K3500 - [1997 GMC Yukon]
- Kit Includes: 1x Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty; you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- Lifetime Warranty - Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
- [Vehicle Fitment]: Compatible with Ford Excursion 2000-2001 (4WD or RWD; with 36 Spline Output Shaft), Excursion 2002-2005, fit for F-250/F-350 Super Duty 2000-2001 (4WD), fit for F-250/F-350 Super Duty 2000-2001 (RWD; with 36 Spline Output Shaft), fit for F-250/F-350/F-450/F-550 Super Duty 1999-1999 (with 36 Spline Output Shaft) --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with Ford F-250/F-350/F-450/F-550 Super Duty 2002-2004, fit for F-350 1997-2003 (with 36 Spline Output Shaft), fit for F-350 2004-2007, F-450/F-550 Super Duty 2000-2001 (4 X 2; with 36 Spline Output Shaft), F-450/F-550 Super Duty 2000-2001 (4 X 4) --- For Left Hand Drive Only!!!
- [Part Number]: 27-7569, 277569, 2C3Z3504AARM, F7UZ3504FA, F7UZ3504FARM, F7UZ3504FBRM, YC3Z3504AARM, YC3Z3504ABRM
- [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.812 in; ③Input Shaft Spline Quantity: 29; ④Output Shaft Diameter: 0.864 in; ⑤Pressure Port Thread Size: 1/2-20; ⑥Return Port Thread Size: 5/8-18; ⑦Total Turns Lock To Lock: 4.00; ⑧Steering Box Type: Power
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- Fits 3 Bolts Models
- Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
- Kit Includes: 1x Complete Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- Lifetime Warranty
- [Vehicle Fitment]: Compatible with Chevrolet Avalanche 2500 2002-2006, Express 2500 2007-2020, Express 3500 2007-2019, Express 4500 2009-2016/2018-2019, Silverado 1500 HD 2002-2003/2005-2006, Silverado 2500 2002-2004, Silverado 2500 HD 2002-2010, Silverado 3500 2002-2006, Silverado 3500 HD 2007-2010, Suburban 2500 2002-2005/2007-2013 --- For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with GMC Savana 2500 2007-2020, Savana 3500 2007-2020, Savana 4500 2009-2012/2014-2016, Sierra 1500 HD 2002-2003/2005-2006, Sierra 2500 2002-2004, Sierra 2500 HD 2002-2010, Sierra 3500 2002-2006, Sierra 3500 HD 2007-2010, Yukon XL 2500 2002-2013 --- For Left Hand Drive Only!!!
- [Part Number]: 27-8418, 278418, 19133617, 19152868, 19153560, 19167447, 19177064, 19299586, 19301166, 19330625
- [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.788 in; ③Input Shaft Type: Double Flat; ④Output Shaft Diameter: 0.881 in; ⑤Pressure Port Thread Size: 18x1.5; ⑥Return Port Thread Size: 16x1.5; ⑦Total Turns Lock To Lock: 3.19; ⑧Steering Box Type: Power
- [Attention]: To avoid the hassle of buying the wrong product, please check the compatible models and corresponding notes below the product description before purchasing.
- Power Steering Gear Box Replacement for 1999-2000 Cadillac Escalade - [1992-1994 Chevy Blazer] - 1988-1989 C1500 Pickup - [1990-2000 C1500 Pickup (w/o Sport Package;ZQ8)] - 1992-1999 C1500 Suburban (w/o Sport Package;ZQ8) - [1992-1996 C2500 Suburban (Diesel)] - 1997-1998 C2500 Suburban (Diesel; Base; LS; LT) - [1988-1993 C2500 Pickup; (6-Bolt; Diesel 6.2L; Vin Code C)] - 1988-2000 C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1996 K1500 Pickup] - 1992-1999 K1500 Suburban (7,200lb GVW)
- Power Steering Gear Box Replacement for 1988-1990 Chevy K2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW) - [1991-2000 K2500 Pickup (6-Bolt ; 4WD ; 7,200lb GVW)] - 1992-1998 K2500 Suburban - [1995-2000 Tahoe] - 1992-1996 GMC Jimmy - [1988 C1500 Pickup (w/o Sport Package;ZQ8))] - 1990-1999 C1500 Pickup (w/o Sport Package;ZQ8)) - [1992-1999 C1500 Suburban] - 88 C2500 Pickup (6-Bolt; Diesel 6.2L; Vin Code C) - [89-93 C2500 Pickup (6-Bolt; Diesel 6.2L; exc. Vin Code F)] - 92-99 K2500 Suburban
- Power Steering Gear Box Replacement for 1994-1995 GMC C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1990 C2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW)] - 1991-1999 C2500 Pickup (6-Bolt ; 7,200lb GVW) - [1992-1993 C2500 Suburban (7,200 lb GVW)] - 1994-1999 C2500 Suburban - [1988-1999 K1500 Pickup] - 1992-1996 K1500 Suburban (7,200lb GVW) - [1988-1990 K2500 Pickup (6-Bolt; Gas; 7,200 lb GVW)] - 1991-1999 K2500 Pickup (6-Bolt; 7,200lb GVW) - [1992-2000 Yukon (97: 4WD,DIESEL; 98: 4WD)]
- Kit Includes: 1x Complete Power Steering Gear Box Assembly
- New Oil and Lip Seals installed to ensure quality performance
- Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
- Kit Includes: 1x Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- New Oil and Lip Seals installed to ensure quality performance, Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
- Lifetime Warranty
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-182
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Kalmar Solutions, LLC MAR 07, 2024 NHTSA Recall No. : 24V-182 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Kalmar Solutions, LLC Address : 415 E. Dundee Street
Ottawa KS 66067
Company phone : 785-229-6341
Population :
Number of potentially involved : 2
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Kalmar Ottawa T2 Ottawa T2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES
Body Style :
Power Train : NR
Descriptive Information : Kalmar’s supplier, R.H. Sheppard Co., Inc. has filed a NHTSA safety recall, 23E-094, indicating that: “A small number of steering gears may have been assembled without the required
number of recirculating balls. The recall population was determined by evaluating the manufacturing data generated on the assembly line for indications of a gap in the process control steps.” Kalmar has received a list of 2 suspect units from Sheppard used in production. These were included in 2 shipments totalling a lot size of 345 units. This recall, while related to Sheppard’s recall 23E-094, is specific to the units that Kalmar has purchased from Sheppard and relates to Kalmar’s responsibility to inform our end customers. This recall affects model year 2023 Kalmar Ottawa T2 terminal tractors. Kalmar is determining production dates of the 2 lots totalling 345 units to issue up to 345 customer notification letters wherein the 2 suspect units would have been installed on a vehicle. Kalmar manufacturers on and off road terminal tractors. The steering gear is used on both types. Off road terminal tractors do not have a VIN. Only on road terminal tractors are issued VINs.
Production Dates : JUN 28, 2023 – DEC 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-182 Page 2 Description of Defect :
Description of the Defect : As noted in Sheppard recall 23E-094, Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As noted in Sheppard recall 23E-094, A steering gear with fewer than the
required number of recirculating balls may bind when loads are applied. In some cases the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash.
Description of the Cause : As noted in Sheppard recall 23E-094, An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. Identification of Any Warning
that can Occur : As noted in Sheppard recall 23E-094, Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear – In production Component Description : Steering gearbox
Component Part Number : In production: Kalmar p/n 53573752; Sheppard Model or p/n M100PQS31 Supplier Identification : Component Manufacturer
Name : R.H. Sheppard Co., Inc. Address : 101 Philadelphia Street
P.O. Box 877 Hanover Pennsylvania 17331-0877
Country : United States Chronology :
The primary chronology of events comes from the Sheppard recall 23E-094. Kalmar was then informed from Sheppard and from NHTSA several days following the second Sheppard filing on Feb 20, 2024. Kalmar received The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-182
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
on March 4, 2024 the applicable list of suspect serial numbers applicable to Kalmar models and purchases.
Description of Remedy :
Description of Remedy Program : Kalmar will inform and support customers with Sheppard’s remedy from
Sheppard recall 23E-094: The specific gears with identified serial numbers will be recalled and replaced with remedy gears. Sheppard will work with the vehicle manufactures to provide gears at no cost the the OEM. The vehicle OEMs are handling all of the completion reporting. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : As communicated in the Sheppard recall 23E-094, The remedy gears are assembled after the additional steps were added to confirm that any rework certainly contains the corrected number of recirculating ball gears.
As communicated in the Sheppard recall 23E-094, The gap in the manufacturing control logic was corrected for the reworked gears. Additional inspection steps are added to confirm that any rework certainly contained the corrected number of recirculating balls. Recall Schedule :
Description of Recall Schedule : Dealer letters are expected to be issued Mar 21, 2024 and they will
support notification of end customers.
Owner notification letters are expected to begin being issued Mar 21, 2024 with an expected completion by May 10, 2024.
Planned Dealer Notification Date : MAR 21, 2024 – APR 04, 2024
Planned Owner Notification Date : MAR 21, 2024 – MAY 10, 2024
* NR – Not Reported
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