24-451 – Insufficient Spot Welds On Propane Cylinder Holder – 2024 Keystone Hideout & 2024 Springdale Travel Trailers

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February 19, 2024 NHTSA CAMPAIGN NUMBER: 24V119000

Insufficient Spot Welds On Propane Cylinder Holder

A detached propane cylinder can become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V119

Manufacturer Keystone RV Company

Components STRUCTURE

Potential Number of Units Affected 1,978

 

Summary

Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.

 

Remedy

Dealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 24-451.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


3/6/24

Keystone RV Company

SAFETY ADVISORY # 24-451

Single Propane Cylinder Holder

Keystone is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that the vehicles in the recall population may have been manufactured with a propane cylinder holder that may have an insufficient spot weld. Under certain conditions during travel, a weld on the propane cylinder holder could fail allowing the propane cylinder to become unsecure, leading to an increased risk of personal injury.

Models Included:
2024 Hideout, Models 175BH, 177RD, 178RB, 179RB, 181BH
2024 Springdale, Models 1700FQ, 1760FQ, 1800BH, 1810BH, 1860SS, 2010BH

Serial Number Ranges:
Hideout  RW240750 – RW242401
Springdale  RW100517 – RW102315

Parts Required:
1 – KRV # 401368 – Bottle – LP – Bracket – Single – 01364-8 (This part may be ordered in bulk without a VIN)
3 – KRV # 400432 – Screw – 5/16 – 12 x 1″ – Hex Washer – Self Drilling – Zinc (This part may be ordered in bulk without a VIN)

Tools Required:
– Screw gun – ½ nut driver & 7/16 nut driver, pliers, standard screwdriver

Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone.

When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.

The remedy is to remove the single propane cylinder holder and replace it with new.

 

REPAIR INSTRUCTIONS

Step 1

Locate the trailer on a level, flat, hard surface. Chock the wheels.

Step 2

Shut off the propane and remove the hose from the cylinder then remove the wing nut and bolt from the bracket. Now remove the cylinder and set it safely aside.

Step 3

Remove the 3 screws from the bracket legs and discard screws.

Step 4

Offset the new bracket so as not to hit the old holes and the A frame below with the new screws. Screw all 3 legs down with the bracket sitting relaxed, feet should cover the old existing holes.

Step 5

Reinstall cylinder and hose then be sure to tighten bolt and wing nut.

 

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Chronology :

12/27/2023 – Report was made that propane cylinder holder legs were coming apart.

1/31/2024 – Investigation opened. The affected Plant was put on hold and Yard was inspected.

2/14/2024 – Keystone Safety Committee reviewed the information and concluded that the data reviewed indicated a unanimous vote for a voluntary recall. Investigation called for to determine affected unit range.

2/16/2024 – Investigation concluded and scope completed.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
KEYSTONE HIDEOUT 2024
KEYSTONE SPRINGDALE 2024

 


7 Associated Documents

Recall Acknowledgement

RCAK-24V119-4555.pdf 645.984KB

 


Defect Notice 573 Report

RCLRPT-24V119-3687.PDF 215.562KB

 


Remedy Instructions and TSB

RCRIT-24V119-2349.pdf 542.797KB

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Remedy Instructions and TSB

RCRIT-24V119-5587.pdf 474.391KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V119-6517.pdf 314.917KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-24V119-1568.pdf 316.389KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V119-2768.pdf 1371.432KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V119&docType=RCL

 


 

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Last update on 2024-03-28 / Affiliate links / Images from Amazon Product Advertising API

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