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January 26, 2024 NHTSA CAMPAIGN NUMBER: 24V049000
A detached solar panel can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 24V049
Manufacturer Tiffin Motorhomes, Inc.
Components EQUIPMENT
Potential Number of Units Affected 67
Summary
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2023-2024 Convoy and GH-1 motorhomes. The bracket that secures the solar panel to the roof may crack and break, which can cause the solar panel to detach.
Remedy
Dealers will replace the brackets, free of charge. Owner notification letters are expected to be mailed March 22, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin’s number for this recall is TIF-136.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
12/4/2023 – Tiffin was notified of a situation with the securement of the solar panels due to a failure in the field.
12/5/2023 – Engineering created an ECN to change the in-house bracket from aluminum to 14 ga stainless. Torque values were also established for the bracket attachment bolts.
12/5/2023 – Operations removed all aluminum brackets from the production facility and the Tiffin laser shop began manufacturing the stainless steel brackets.
1/18/2024 – The Compliance Department was made aware of the field failure that occurred back on 12/4/23.
1/19/2024 – The Compliance department opened a review of the issue of the field failure.
1/22/2024 – The Compliance department confirmed the ECN on the bracket change was implemented. The new stainless steel bracket was in production and the Tiffin shipping lot was checked to confirm all available units were updated with the new bracket.
1/23/2024 – The Compliance department was informed that the incident from 12/4/23 regarding the solar panel bracket failure resulted in a detachment of the solar panel from the vehicle.
1/24/2024 – The Compliance department recommended to the Safety Committee that due to the one incident of detachment, Tiffin should conduct a safety recall for the bracket. The Safety Committee voted to conduct a safety recall.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
TIFFIN | CONVOY | 2023-2024 |
TIFFIN | GH1 | 2023-2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V049-7957.pdf 645.954KB
Defect Notice 573 Report
RCLRPT-24V049-3971.PDF 215.547KB
Recall 573 Report – 1/29/2024
RCLRPT-24V049-6740.PDF 216.129KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V049&docType=RCL
- [Wide Application] 800Wh daily output depends on the 4 hours sunlight availability; suited for applications that require a smaller footprint, making it a favorite for those with RVs, campers, caravan, boat, Green house and more
- [Excellent Performance] 22% High solar cell efficiency; Corrosion-resistant aluminum frame for outdoor use, allowing the panels to last for decades as well as withstand high winds (2400Pa) and snow loads (5400Pa)
- [Multiple Protection] The Renogy Adventurer-Li 30A PWM charge controller is designed for aesthetically clean flush mounting on RV or camper walls; Protection against: overcharging, overload, short-circuit, and reverse polarity
- [Easy Installation] Pre-drilled holes and Plug&Play cables on the back allow for fast mounting, and it supports lithium batteries, lead-acid batteries, gel batteries; 3 pairs of Y branch connectors are newly added to meet your parallel requirements
- [Warranty] 5 year warranty and 24/7 technical support team.
- [Wide Application] 1600Wh daily output depends on the 4 hours sunlight availability.This panel is suited for applications that require a smaller footprint, making it a favorite for those with RVs, campers, caravan, boat, Green house and more.
- [Excellent Performance] 22% High solar cell efficiency. Corrosion-resistant aluminum frame for outdoor use, allowing the panels to last for decades as well as withstand high winds (2400Pa) and snow loads (5400Pa)
- [Multiple Protection] Adventurer 30A PWM Charge Controller is designed to be used with 12V or 24V photovoltaic systems. This advanced negative-ground controller is designed for aesthetically clean flush mounting on RV or camper walls. It can prevent the battery from over charge, over voltage, discharge and short circuit, reversed polarity protection.
- [Easy Installation] Pre-drilled holes and Plug&Play cables on the back allow for fast mounting. And it supports 3 types of batteries:lithium batteries, lead-acid batteries, gel batteries. 3 pairs of Y branch connectors are newly added to meet your parallel requirements.
- [Warranty] 10 year warranty and 24/7 technical support team.
- [Wide Application]: Daily Output 800wh/day under 4 hours full sunshine condition. Perfect for RV, Caravan, Marine, Camper, Electric scooter, Golf Carts, Power wheels, Trolling motor, Tool trailer, Backup power supply for cabin shed home etc.
- [Excellent Performance]: ECO-WORTHY solar panels use high-performance monocrystalline solar cells, which can provide up to 21.5% higher efficiency sufficient light conditions.
- [Durable]: Corrosion-resistant aluminum alloy frame, so that the panel can be used for decades, and can withstand strong wind (2400Pa) and snow load (5400Pa), with a long service life. Ip65 rated junction box provides complete protection.
- [Complete and Easy]: The back of the pre-drilled and plug-and-play cables allow quick installation, the kit can be connected in series (24V) or parallel (12V) if you need. What you will get: 2 pcs 100W mono solar panel + 2 set of Z mounting brackets + 30A solar controller + 1 pair of 16.4ft 10 awg solar cables + 1 pair of 2-in-1 connectors + 1 pair of 4.92ft tray cable.
- [Warranty]: 1 year with 24/7 tech support, if any problems or questions about the product,please feel free to contact us through Amazon or call ECO-WORHTY hotline for a solution.
- 100W solar panel kits ideal for 12v battery charging, designed for RVs, cabins, homes, boats, caravan s, back-up and remote power use.
- This kits include 4pcs Z mounting brackets and 1 pair Red and Black Solar Cable makes it easy to set up. Easy to install with pre-drilled holes on the back of panel for fast mounting and securing.
- With the 30A charge controller with PWM function, it can prevent the battery from over charge, over voltage, discharge and short circuit, reversed polarity protection, battery is fully protected. You can expand your system up to a maximum of 260W 12V system or 520W 24V system.
- Dimensions: 1160*510*35mm (45.6*20*1.37 inch). Weight: 15.84 lbs. Voltage at Pmax (Vmp):23V. Current at Pmax (Imp): 4.3A.
- Withstand high winds (2400Pa) and snow loads (5400Pa), strong tempered glass and aluminum frame for extended outdoor use, allowing the solar panel to last for decades.
- 【Plug and play solar kit 】complete kit includes a 200W solar suitcase, a 20A waterproof Voyager charge controller, and alligator clips. Compatible with multiple kinds of 12V batteries, easily add to your existing system.
- 【Remarkable efficiency】Renogy solar panels using grade A+ monocrystalline solar cells. Advanced smart PWM technology charge controllers ensure charging efficiency and safety.
- 【Foldable design】provide more flexible for outdoor and off-grid use, easy to carry, store and set up.
- 【Safety guarantee】Advanced smart PWM technology charge controller with multiple protections, ensure charging efficiency and safety.
- 【Reailable quality】This kit comes with a premium rugged canvas protective case. Highly weather-resistant backplanes are to last for 25 years. Additionally, we provide a 5-year materials and workmanship warranty.
- 【Efficient Performance】The Starter Kit will produce an average of 500Wh of electricity per day (Based on 5 hours of direct sunlight condition). The Cell Efficiency can reach 22%. The bypass diodes ensure that the panel has an excellent performance in a low-light environment and the TPT back sheet dissipates excess heat to ensure smooth output performance.
- 【Solid Quality】Advanced encapsulation material with multi-layered sheet laminations protects cells from physical damage and distortion, improving cell performance and providing a long service life.
- 【Smart Function】The Wanderer PWM Charge Controller is compatible with four different types of batteries: Sealed, Gel, Flooded, and Lithium batteries. It also features advanced 4-stage charging (bulk, boost, float, and equalization) to ensure your battery is efficiently and safely charged to 100%.
- 【Full System Protection】The Wanderer PWM Charge Controller has a number of built-in protections to safeguard your systems, such as reverse polarity protection, battery overcharging protection, overload protection, and short circuit protection.
- 【Ready to Install】This 100w Solar Panel Kit includes all of the equipment necessary for building a new system. The included cables, Z-brackets, and pre-drilled holes on the back frame of the panel allow fast and secure mounting. With the Wanderer Li 30A PWM Charge Controller, the kit can meet your further power needs by adding more of the same solar panels to expand up to 400W.
- [Complete&Friendly]: Beginner-friendly Solar Kit, including all accessories required for connection. 800Wh daily output depends on the 4 hours sunlight availability. The reasonable matches ensures the sufficient use of solar power and doesn't cause waste. Suitable for RV, camper, trailer, boats, cabins, etc. wherever you need power.
- [Durable and 21% High Conversion Efficiency]:100Watt aluminum frame and tempered glass panel for extended outdoor use, allowing the panels to last for decades.Monocrystallin panel's compact design with the size of 39.8 x 18.1 x 1.3 inch (Height, Length and width). The IP65 waterproof panel can also withstand high winds (2400Pa) and snow loads (5400Pa).
- [Long Life]:ECO-Worthy lithium iron phosphate battery (LiFePO4) can be recharged 4000~15000 times in a deep cycle to achieve a longer cycle life. More than 10 times higher than lead-acid batteries (generally only 300-400 cycles can be charged).
- [Efficient and Powerful]:With 600W Pure Sine Wave Power Inverter, Get 600W continuous DC to AC power and 1200W peak surge during load start-up. The inverter's conversion efficiency exceeds 92%, effectively reducing conversion losses and providing pure sine wave power.
- 【Ideal Output】The ideal daily output power is about 3.2 KWH (depending on the availability of sunlight). The kit can meet most of your power needs, and is very suitable for ships, sheds, homes, workshops, etc.
- 【Bifacial solar panels】Bifacial solar panels are designed with a transparent back of 12BB solar cells, the back panel uses composite materials, the light transmittance up to 91.5%, the conversion rate of 23%, the power generation is 858Wh per day under ideal conditions, compared to traditional solar panels, the power can up to 33%.
- 【99% Efficient MPPT & 95% Conversion Efficiency】 Maximum Power Point Tracking technology with a high tracking efficiency of up to 99% and 98% peak conversion efficiency, 40% more than traditional PWM, making full use of battery power without waste.
- 【Package includes&warranty】 4PCS Bifacial 195W solar panel+1PC 60A MPPT charging controller+1 pair of 16ft 12AWG extended solar cables and connectors+3 pairs of Y branches with connectors+4 sets of Z brackets+1 pair of tray cables.
- 【Stay Connected】Easily monitor by your phone. The BT-02 Bluetooth module can be paired with the controller and directly transmit the real-time monitored solar panel, battery, load and other data to the mobile phone. Bluetooth 5.0 technology, signal up to 82 feet.
- 【High Conversion Rate】This 20W solar panel with monocrystalline A+ solar cell has an excellent cell efficiency of 21%-30%. Designed to charge and maintain 12V rechargeable batteries like LiFePO₄, Lithium Ion, AGM, SLA, GEL, EFB, MF, etc. Keep batteries in charged for trailer, tractor, truck, boat, motorcycle, RV, car, lawn mower, water pump, gate opener, electric fence, etc.
- 【Built to Last】 Low-iron tempered glass surface and corrosion-resistant aluminum frame, make this solar panel 100% waterproof and rustproof, and provide the prolonged lifespan up to 25 years. This 12V solar panel can withstand all weather conditions such as sandstorm, strong wind, thunderstorm, blizzard, hail, etc. It can withstand up to 2400Pa wind pressure and 5400Pa snow load.
- 【Smart Charge Controller】The charging efficiency of this upgraded 8A controller is 20%-30% higher than other controllers on the market. Its intelligent three-stage charging design effectively prevents the battery from overcharging, over-voltage and short circuit. It takes no power from the battery. You will clearly know the charging status of the battery through the two indicator lights on the controller.
- 【Easy to Install & Angle Adjustable】- Equipped with a 360 degree angle adjustable mounting bracket. Helps solar panels always have the best angle to face the sun. It’s very easy to install this bracket on the solar panel with pre-drilled mounting holes and needed screws. All cable connections are plug and play.
- 【What You Get】 1 solar panel + 1 charger controller + 1 mounting bracket +1 alligator clips +1 O-rings + 1 set of mounting pieces. We provide one year warranty and lifetime technical support. 7×24 hours After-sales service ensures that your question is answered within one day.
- ★[Excellent performance] This monocrystalline panel is equipped with the latest generation of high-efficiency chips, with an efficiency of 25%, which is higher than most traditional panels on the market, with excellent performance and high-power output.
- ★[Highly durable] The solar modules can withstand high wind-pressure, snow loads and extreme temperatures. The portable solar panel is made of PET laminate, and the surface main board is designed with ip67 waterproof material, which can adapt to various weather environments, protect the individual as well as the safe use of the panel.
- ★[Reliable] Advanced encapsulation material with multi-layered sheet laminations to enhance cell performance and provide a long service life. Design with 6 holes on panel, can be fix on different kinds of surface, better compatibility.
- ★[Flexible] This flexible solar panel is a good choice for curved surfaces of RV, boat,sailboat, yacht,truck, car, coach, cabin, camper , tent , trailer, golf cart or any other irregular surface.
- ★[Service attitude] We are committed to providing the best customer service and bringing the best shopping experience to every customer. If you are not satisfied with any quality or functional issues with our products, please feel free to contact us; we will provide you with a satisfactory solution.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-049
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tiffin Motorhomes, Inc. JAN 29, 2024 NHTSA Recall No. : 24V-049 Manufacturer Recall No. : TIF-136 Manufacturer Information :
Manufacturer Name : Tiffin Motorhomes, Inc.
Address : 105 2nd Street NW
PO Box 596 Red Bay AL 35582
Company phone : 999
Population :
Number of potentially involved : 67 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Tiffin Convoy Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : DIESEL
Descriptive Information : The recall population includes all units produced until new steel solar panel bracket started being used in production.
This recall involves 5 – 2023 Convoy motorhomes & 7 – 2024 Convoy motorhomes for a total of 12.
Production Dates : MAR 23, 2023 – AUG 28, 2023 VIN Range 1 : Begin : W1W4EBVYXMT068196 End : W1W4EBVY0MT078624 ✔ Not sequential Vehicle 2 : 2023-2024 Tiffin GH1 Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : DIESEL
Descriptive Information : The recall population includes all motorhomes produced until new steel solar panel bracket started being used in production. The recall involves 54 – 2023 Tiffin GH-1 & 1- 2024 Tiffin GH-1for a total number of 55.
Production Dates : SEP 15, 2023 – DEC 06, 2023 VIN Range 1 : Begin : W1W4EBVY4NT097291 End : W1W4EBVY8NT105697 ✔ Not sequential Description of Defect :
Description of the Defect : The bracket used to secure the solar panel to the roof of the motorhome is cracking or breaking.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 24V-049 Page 2 Description of the Safety Risk : If the bracket breaks, the solar panel can become detached from the
motorhome and increases the risk of crash.
Description of the Cause : The bracket that is being recalled is made of aluminum and has the potential to break if over tightened. Production was using an impact driver to attach the bracket to the roof and solar panel. Identification of Any Warning
that can Occur : None. Involved Components : Component Name 1 : Solar panel bracket Component Description : Aluminun Bracket Component Part Number : 5147782 Supplier Identification : Component Manufacturer
Name : Tiffin Motor Homes, Inc.
Address : 105 2nd Street NW
Red Bay Alabama 35582 Country : United States Chronology :
12/4/2023 – Tiffin was notified of a situation with the securement of the solar panels due to a failure in the field. 12/5/2023 – Engineering created an ECN to change the in-house bracket from aluminum to 14 ga stainless. Torque values were also established for the bracket attachment bolts.
12/5/2023 – Operations removed all aluminum brackets from the production facility and the Tiffin laser shop began manufacturing the stainless steel brackets.
1/18/2024 – The Compliance Department was made aware of the field failure that occurred back on 12/4/23. 1/19/2024 – The Compliance department opened a review of the issue of the field failure.
1/22/2024 – The Compliance department confirmed the ECN on the bracket change was implemented. The new stainless steel bracket was in production and the Tiffin shipping lot was checked to confirm all available units were updated with the new bracket.
1/23/2024 – The Compliance department was informed that the incident from 12/4/23 regarding the solar panel bracket failure resulted in a detachment of the solar panel from the vehicle.
1/24/2024 – The Compliance department recommended to the Safety Committee that due to the one incident of detachment, Tiffin should conduct a safety recall for the bracket. The Safety Committee voted to conduct a The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-049
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
safety recall.
Description of Remedy :
Description of Remedy Program : All motorhomes involved in this recall will have the solar panel brackets
replaced with new brackets made of stainless steel (part # 5156722). This replacement will be at no charge to the owner of the motorhome. There is no plan for reimbursement because damages would have been covered under Tiffin Motorhomes warranty. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The brackets are different. The recalled bracket is made of aluminum (part # 5147782) and the new bracket is made of stainless steel (part # 5156722).
Tiffin Motorhomes production line discarded all aluminum brackets when the problem was found and started using new stainless steel brackets.
Production is now torqueing with hand tool as opposed to impact driver to avoid over-torquing. Recall Schedule :
Description of Recall Schedule : Tiffin Motorhomes will mail a letter explaining the issue to all dealers and
owners of units involved in the recall. Notifications will be mailed no later than March 22, 2024.
Planned Dealer Notification Date : MAR 22, 2024 – MAR 22, 2024
Planned Owner Notification Date : MAR 22, 2024 – MAR 22, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-049
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tiffin Motorhomes, Inc. JAN 26, 2024 NHTSA Recall No. : 24V-049 Manufacturer Recall No. : TIF-136 Manufacturer Information :
Manufacturer Name : Tiffin Motorhomes, Inc.
Address : 105 2nd Street NW
PO Box 596 Red Bay AL 35582
Company phone : 999
Population :
Number of potentially involved : 67 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2024 Tiffin Convoy Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : DIESEL
Descriptive Information : The recall population includes all units produced until new steel solar panel bracket started being used in production.
This recall involves 5 – 2023 Convoy motorhomes & 7 – 2024 Convoy motorhomes for a total of 12.
Production Dates : MAR 23, 2023 – AUG 28, 2023 VIN Range 1 : Begin : W1W4EBVYXMT068196 End : W1W4EBVY0MT078624 ✔ Not sequential Vehicle 2 : 2023-2024 Tiffin GH1 Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : DIESEL
Descriptive Information : The recall population includes all motorhomes produced until new steel solar panel bracket started being used in production. The recall involves 54 – 2023 Tiffin GH-1 & 1- 2024 Tiffin GH-1for a total number of 55.
Production Dates : SEP 15, 2023 – DEC 06, 2023 VIN Range 1 : Begin : W1W4EBVY4NT097291 End : W1W4EBVY8NT105697 ✔ Not sequential Description of Defect :
Description of the Defect : The defect is the bracket used to secure the solar panel to the roof of the motorhome is cracking or breaking.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 24V-049 Page 2 Description of the Safety Risk : If the bracket breaks, the solar panel can become detached from the
motorhome and increases the risk of crash.
Description of the Cause : The bracket that is being recalled is made of aluminum and has the potential to break if over tightened. Production was using an impact driver to attach the bracket to the roof and solar panel. Identification of Any Warning
that can Occur : None. Involved Components : Component Name 1 : Solar panel bracket Component Description : Aluminun Bracket Component Part Number : 5147782 Supplier Identification : Component Manufacturer
Name : Tiffin Motor Homes, Inc.
Address : 105 2nd Street NW
Red Bay Alabama 35582 Country : United States Chronology :
Tiffin will supplement this information. Description of Remedy :
Description of Remedy Program : All motorhomes involved in this recall will have the solar panel brackets
replaced with new brackets made of stainless steel (part # 5156722). This replacement will be at no charge to the owner of the motorhome. There is no plan for reimbursement because damages would have been covered under Tiffin Motorhomes warranty. How Remedy Component Differs from Recalled Component : The brackets are different. The recalled bracket is made of aluminum (part # 5147782) and the new bracket is made of stainless steel (part # 5156722). The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-049
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
Tiffin Motorhomes production line discarded all aluminum brackets when the problem was found and started using new stainless steel brackets.
Production is now torqueing with hand tool as opposed to impact driver to avoid over-torquing. Recall Schedule :
Description of Recall Schedule : Tiffin Motorhomes will mail a letter explaining the issue to all dealers and
owners of units involved in the recall. Notifications will be mailed no later than March 22, 2024.
Planned Dealer Notification Date : MAR 22, 2024 – MAR 22, 2024
Planned Owner Notification Date : MAR 22, 2024 – MAR 22, 2024
* NR – Not Reported
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