“This site contains affiliate links for which OEMDTC may be compensated” |
January 26, 2024 NHTSA CAMPAIGN NUMBER: 24V050000
Furnace May Overheat and Leak Carbon Monoxide
Carbon monoxide inside the passenger cabin increases the risk of injury or death.
NHTSA Campaign Number: 24V050
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 111
Summary
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Prism Class C motorhomes. The furnace may overheat and cause a crack in the burn chamber, which can allow carbon monoxide to enter the cabin.
Remedy
Dealers will install the correct cold air return grill as necessary, free of charge. Owner notification letters are expected to be mailed March 6, 2024. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River’s number for this recall is 215-1733.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 24V050 / 2024-043 REMEDY INSTRUCTIONS
Make(s): PRISM
Model(s): SEE BELOW
Model Year(s): 2023 – 2024
Concern:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 – 2024 PRISM: PRC24CB, PRC24CBC, PRC24MB & PRC24MBC
ORDER PART NUMBER:
STEP 1: LOCATE THE FURNACE COLD AIR RETURN (PANEL/WOOD INSERT WITH 14 LOUVERS, NEAR THE FLOOR);
STEP 2: REMOVE AND SET ASIDE THE FOUR SCREWS;
- DESTROY THIS COLD AIR RETURN;
STEP 3: INSTALL THE NEW COLD AIR RETURN USING THE FOUR SCREWS, IN THE SAME SCREW HOLES OF THE CABINET;
STEP 4: CLEAN AREA OF DEBRIS;
Forest River has decided that a safety defect exists in certain 2023-2024 Coachmen Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
EVALUATION OF RISK:
If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death.
SERVICE PROCEDURE:
The remedy for this recall is under development.
Chronology :
On January 24, 2024, the manufacturing plant was reviewing the installation of the furnace cold air return and number of heat ducts being used due to an internal Pre-Delivery Inspection (“PDI”) inspection.
On January 25, 2024, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened.
On January 26, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall.
On January 31, 2024, Forest River amended the recall to reflect the remedy.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
COACHMEN | PRISM | 2023-2024 |
6 Associated Documents
Recall 573 Report – 1/31/2024
RCLRPT-24V050-9797.PDF 214.34KB
Defect Notice 573 Report
RCLRPT-24V050-5061.PDF 214.055KB
Miscellaneous Document – Stop Sale Notice – 215-1733
RMISC-24V050-8418.pdf 145.413KB
Recall Acknowledgement
RCAK-24V050-3946.pdf 645.428KB
Remedy Instructions and TSB
RCRIT-24V050-4316.pdf 111.877KB
Manufacturer Notices(to Dealers,etc)
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V050&docType=RCL
- Electrochemical sensor technology detects CO gas
- Easy installation, no wiring needed, detects during a power failure by operating on 2-AA batteries (included)
- Conveniently designed & portable: simple to install on a wall of your home or place on a tabletop
- Green LED indicates power to the carbon monoxide detector, while an 85-decibel alarm & a red LED indicates the presence of carbon monoxide
- Event Memory records the last time carbon monoxide was detected or when the unit was last tested
- Keep your family safe with this easy to use, battery operated carbon monoxide alarm; Battery powered alarms provide continuous monitoring of CO levels, even if there's a power failure
- Features an advanced electrochemical carbon monoxide sensor that accurately detects carbon monoxide levels, no matter where the detector is placed in the room.The alarm sequence should last 5-6 seconds. If it does not alarm, make sure fresh batteries are correctly installed, and test it again. If the unit still does not alarm, replace it immediately
- A loud 85 decibel alarm sounds when CO levels reach dangerous , Battery Replaceable - Yes
- To ensure complete protection make sure to place one on each level of your home and in each bedroom
- 5-year limited warranty; Equipped with end of life signal chirp, so you know when it’s time to replace the unit for safety
- Easy Installation - simply plug-in to a standard, 120V outlet in your home
- 2-AA battery backup provides protection during a power outage
- 85-decibel alarm announces when carbon monoxide is detected
- Peak Level Memory records the last time carbon monoxide was detected or when the unit was last tested
- Test-Hush Button makes testing the detector or silencing false alarms easy
- ◎The carbon monoxide detector alarm continuous monitoring of Carbon Monoxide levels to keep your family safe. Operated by 2 * 1.5V AAA batteries (not included),portable and easy installation,no need for socket, not affected by power failure, can be installed anywhere!
- ◎Features an advanced electrochemical carbon monoxide sensor that accurately detects carbon monoxide levels, no matter where the detector is placed in the room.To ensure complete protection make sure to place one on each level of your home and in each bedroom.
- ◎Simple to use,with a single test/reset button,when a dangerous level of carbon monoxide is detected the red LED will flashes and a loud alarm pattern will sound--Loud 85 decibel alarm with LED Flash.
- ◎Alarm standard: 30ppm,the display displays the concentration;50ppm, alert within 60 to 90 minutes; 100ppm, alert within 3 minutes; 300ppm, alert within 3 minutes. Note: When you test the detector, please do not use gas blow the hole directly.
- ◎All CO alarms are rigorously tested.We promise and guarantee the customer service by providing a response to any questions, concerns, and inquiries within 24 hours.
- Electrochemical sensor technology detects CO gas
- Easy installation, no wiring needed, detects during a power failure by operating on 2-AA batteries (included)
- Conveniently designed & portable: simple to install on a wall of your home or place on a tabletop
- Green LED indicates power to the smoke detector, while an 85-decibel alarm & a red LED indicates the presence of carbon monoxide
- Peak Level Memory records the last time carbon monoxide was detected or when the unit was last tested
- Keep your family safe with this easy to use plug in carbon monoxide alarm; It works with any standard outlet and also has a battery backup for continuous monitoring of Carbon Monoxide levels, even if there's a power failure
- Features an advanced electrochemical carbon monoxide sensor that accurately detects carbon monoxide levels, no matter where the detector is placed in the room
- Simple to use, with a single test/silence button; a loud 85 decibel alarm sounds when Carbon Monoxide levels reach dangerous levels. Low battery signal mute, quiets low battery signal for upto 8 hours
- To ensure complete protection make sure to place one on each level of your home and in each bedroom
- 7 year limited warranty; Equipped with end of life signal chirp, so you know when it’s time to replace the unit for safety
- 3 In 1 Carbon Monoxide Detectors - Equipped with 3 major air indicators of Carbon Monoxide(0 to 1000PPM), Temperature(1 to 176 ℉), and Humidity(0% to 95%RH) to protect your family.
- Accuracy & Durability - This Carbon Monoxide Detector use Imported Electrochemical Sensor, high reliability, more responsive, when the CO gas concentration reaches the alarm level(>150ppm), the Voice and SLight alarm will work.
- Easy to Use - Plug and play, saving installation time.
- Compact Design - Portable CO Gas Detector is small and light, can be carry to anywhere easily, Big color LCD display, The high-definition screen makes it easy to read even at night.
- Protect Your Home - Carbon monoxide alarm are suitable for bedroom, kitchen, living room, bathroom, apartment, garage, office, restaurant, hotel, RV etc.
- 【Digital Display】: It has a digital display for showing readings of carbon monoxide levels between 0-999ppm for actual concentration by LCD display.Visible LCD with 3 digits.When 'Err' on the LCD to indicate the device is Fault(Yellow LED light alarm continuously sound loudly),When'Lb' on the LCD it is a low-battery indicator to remind you of when to replace the batteries. When'0-999ppm' for showing CO concentration. The Blue backlit light turns on when CO reading higher than 40ppm.
- 【Good sensor】: which makes it reliable and reliable performance electrochemical CO sensor, it can detect CO gas leak quickly to protect you from the hazards.
- 🔊【85dB Sound Alarm】: It has an 85dB sound alarm for alerting people in case of high levels of carbon monoxide.When dangerous co level is detected the red light indictor flashes,the buzzer constant beeps with more then 85dB sound alarm loudly to protect home,family effectively anytime.
- 🏠【Widely Use&Easy Installation】: It is suitable for home,office,garages,and other residential areas where carbon monoxide many be present.The CO alarm is powered by Two AA batteries (Not included) and features a convenient "TEST/HUSH'Button. Be easy to install,comes with mounting accessories,just drill holes in the right place,Test it and done well. The unit is your home or office safety plan and keep your family safe from the risks of carbon monoxide.
- 🔋【Enery Saving and Services Support】:The Carbon Monoxide Detector features an advanced electrochemical Sensor. Which Operated by 2X1.5V AAA batteries powered Carbon Monoxide Detector(Batteries not included in the package). The Materical is ABS. What is included inside : 1X Co alarm + 2 X screws+ 1 X user manual. Thanks to choose our product,if you have any problems,please donot hesitate to connect with us anytime,we will reply you within 24 hours.
- Easy Installation - simply plug-in to a standard, 120V outlet in your home
- 9-volt battery backup provides protection during a power outage
- Digital LED display shows the level of carbon monoxide the CO alarm is sensing
- 85-decibel alarm announces when carbon monoxide is detected
- Peak Level Memory records the last time carbon monoxide was detected or when the unit was last tested
- The carbon monoxide detector alarm continuous monitoring of Carbon Monoxide levels to keep your family safe. Operated by 3 * 1.5V AA batteries (not included),portable and easy installation,no need for socket, not affected by power failure, can be installed anywhere!
- Fast and Accurate Detection:The carbon monoxide detector is built-in advanced electrochemical CO sensor that provides high-precision alarms for fast and accurate detection of carbon monoxide levels. When the carbon monoxide concentration exceeds the specified value, an alarm warning of more than 85 decibels will be issued. To ensure complete protection, be sure to place one on every floor of your home and in every bedroom.
- LCD Digital Display and LED Indicators:Simple to use,with a single test/reset button,when a dangerous level of carbon monoxide is detected the red LED will flashes and a loud alarm pattern will sound--Loud 85 decibel alarm with LED Flash.
- Portable and Easy to Install:The carbon monoxide detector is easy to install without rewiring. It can be mounted on wall or ceiling(Please refer to the instruction manual for the specific location of the carbon monoxide sensor installation), This CO detector includes mounting screws and anchors,. It is an ideal carbon monoxide quotation device for home use
- Alarm standard: 50ppm, alert within 60 to 90 minutes; 100ppm, alert within 10 to 40 minutes; 300ppm, alert within 3 minutes. Note: When you test the detector, please do not use gas blow the hole directly.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
STOP SALE NOTICE
Page 1 of 1
January 26, 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
2023-2024 COACHMEN PRISM CLASS C MOTORHOMES
Forest River has decided that a safety defect exists in certain 2023-2024 Coachmen Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
EVALUATION OF RISK:
If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death.
SERVICE PROCEDURE:
The remedy for this recall is under development.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-8602
SERVICE CAMPAIGN: 001066
FR ID: 215-1733
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-050
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 31, 2024 NHTSA Recall No. : 24V-050 Manufacturer Recall No. : 215-1733
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 111 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Coachmen Prism Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began purchasing cold air return.
Model year Product name Unit item USA 2023 PRISM PRC24CB 57
2023 PRISM PRC24MB 16
2024 PRISM PRC24CB 13
2024 PRISM PRC24MB 25
Grand Total 111 Production Dates : AUG 16, 2022 – JAN 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The furnace may short cycle due to not having the correct amount of square inches of cold air return.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death. Description of the Cause : Manufacturing error. Part 573 Safety Recall Report 24V-050 Page 2 Identification of Any Warning
that can Occur : A user may notice the furnace is short cycling. Involved Components : Component Name 1 : Cold Air return Component Description : Cold Air return Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On January 24, 2024, the manufacturing plant was reviewing the installation of the furnace cold air return and number of heat ducts being used due to an internal Pre-Delivery Inspection (“PDI”) inspection. On January 25, 2024, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. On January 26, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. On January 31, 2024, Forest River amended the recall to reflect the remedy. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-050
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer will need to perform the remedy. The cold air return will be replaced.
What is the Forest River Customer Service Phone Number? (574) 825-8602 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Prism
Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540
How Remedy Component Differs from Recalled Component :
Forest River’s manufacturing plant will install the correct cold air return grill, per the manufacture of the furnaces’ requirements.
Affected Component – Cold Air return P/N N/A
Identify How/When Recall Condition was Corrected in Production :
The week of January 25, 2024, the manufacturing plant began remedying all vehicles in production and the shipping yard was put on hold until all vehicles could be remedied. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : MAR 06, 2024 – MAR 06, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-050
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 26, 2024 NHTSA Recall No. : 24V-050 Manufacturer Recall No. : 215-1733
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 111 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Coachmen Prism Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began purchasing cold air return.
Model year Product name Unit item USA 2023 PRISM PRC24CB 57
2023 PRISM PRC24MB 16
2024 PRISM PRC24CB 13
2024 PRISM PRC24MB 25
Grand Total 111 Production Dates : AUG 16, 2022 – JAN 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The furnace may short cycle due to not having the correct amount of square inches of cold air return.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death. Description of the Cause : Manufacturing error. Part 573 Safety Recall Report 24V-050 Page 2 Identification of Any Warning
that can Occur : A user may notice the furnace is short cycling. Involved Components : Component Name 1 : Cold Air return Component Description : Cold Air return Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On January 24, 2024, the manufacturing plant was reviewing the installation of the furnace cold air return and number of heat ducts being used due to an internal Pre-Delivery Inspection (“PDI”) inspection. On January 25, 2024, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. On January 26, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. Description of Remedy :
Description of Remedy Program : The remedy is not available at this time. Once the remedy is available, the
573 will be updated.
What is the Forest River Customer Service Phone Number? (574) 825-8602 How Remedy Component Differs Forest River’s manufacturing plant will install the correct cold air return
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-050
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : grill, per the manufacture of the furnaces’ requirements.
Affected Component – Cold Air return P/N N/A
Identify How/When Recall Condition was Corrected in Production :
The week of January 25, 2024, the manufacturing plant began remedying all vehicles in production and the shipping yard was put on hold until all vehicles could be remedied. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : MAR 06, 2024 – MAR 06, 2024
* NR – Not Reported
**************************************************************************************************************
Page 1 of 1
RECALL 24V050 / 2024-043 REMEDY INSTRUCTIONS
Make(s): PRISM
Model(s): SEE BELOW
Model Year(s): 2023 – 2024
Concern:
The furnace may short cycle due to not
having the correct amount of square inches
of cold air return.
Repair Code: RC-024-01-00-004483
Allotted Time: .20 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: YES
Part(s) Kit Number: C01290457
Part(s) Return: NO – DESTROY IN FIELD
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 – 2024 PRISM: PRC24CB, PRC24CBC, PRC24MB & PRC24MBC
ORDER PART NUMBER:
STEP 1: LOCATE THE FURNACE COLD AIR RETURN (PANEL/WOOD INSERT WITH 14 LOUVERS, NEAR THE FLOOR);
STEP 2: REMOVE AND SET ASIDE THE FOUR SCREWS;
• DESTROY THIS COLD AIR RETURN;
STEP 3: INSTALL THE NEW COLD AIR RETURN USING THE FOUR SCREWS, IN THE SAME SCREW HOLES OF THE CABINET;
STEP 4: CLEAN AREA OF DEBRIS;
STEP 5: CLAIM REPAIR CODE.
**************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023-2024 Coachmen Prism 24CB and 24MB Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 08/16/2022 through 01/15/2024.
DEFECT/NONCOMPLIANCE:
The furnace may short cycle due to not having the correct amount of square inches of cold air return.
EVALUATION OF RISK:
If the furnace continues to short cycle, it may overheat and cause a puncture in the burn chamber, allowing carbon monoxide poisoning. This condition may lead to personal injury or death.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
PARTS KIT NUMBER:
C01290457
PRIOR AUTHORIZATION IS REQUIRED.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V050
2024-043
RC-024-01-00-004483
REPLACE COLD AIR RETURN
.20 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(260) 499-2100
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V050
CANADA RECALL: 2024-043
FR ID: 215-1733
<>
<
<>, <> <>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2023-2024 Coachmen Prism Class C Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023-2024 Coachmen Prism Class C Motorhome listed under this Recall.
If your dealership has already performed the remedy to 2023-2024 Coachmen Prism Class C Motorhome, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023-2024 Coachmen Prism Class C Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END