TIF-135 – Incorrect Weld May Cause Seat Failure – 2022 Tiffin Allegro Bus, Phaeton, Allegro Red 360, & Zephyr Motorhomes

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-036
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tiffin Motorhomes, Inc. JAN 23, 2024 NHTSA Recall No. : 24V-036 Manufacturer Recall No. : TIF-135 Manufacturer Information :
Manufacturer Name : Tiffin Motorhomes, Inc.
Address : 105 2nd Street NW
PO Box 596 Red Bay AL 35582
Company phone : 999
Population :
Number of potentially involved : 507 Estimated percentage with defect : 6 %
Vehicle Information :
Vehicle 1 : 2022-2022 TIFFIN ALLEGRO BUS Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was determined based on part numbers and dates shipped from purchase orders received from Villa International. The products involved in the recall may contain a seat pedestal that is not properly welded. Villa International’s recall number is 24E-002. The total number of units involved is 523, 507 of which are located in the United States.
Production Dates : JAN 03, 2022 – APR 28, 2022 VIN Range 1 : Begin : 5VBBA67A5NA122529 End : 5VBBAK7A5NA122717 ✔ Not sequential Vehicle 2 : 2022-2022 TIFFIN PHAETON Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was determined based on part numbers and dates shipped from purchase orders received from Villa International. The products involved in the recall may contain a seat pedestal that is not properly welded. Villa International’s recall number is 24E-002. The total number of units involved is 523, 507 of which are located in the United States.
Production Dates : JAN 03, 2022 – APR 28, 2022 VIN Range 1 : Begin : 4UZACGFE5NCUA9938 End : 4UZACGFE3NCUB7911 ✔ Not sequential Part 573 Safety Recall Report 24V-036 Page 2 Vehicle 3 : 2022-2022 TIFFIN ALLEGRO RED 360 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was determined based on part numbers and dates shipped from purchase orders received from Villa International. The products involved in the recall may contain a seat pedestal that is not properly welded. Villa International’s recall number is 24E-002. The total number of units involved is 523, 507 of which are located in the United States.
Production Dates : JAN 03, 2022 – APR 28, 2022 VIN Range 1 : Begin : 4UZACGFC3NCUB7907 End : 4UZACGFC9NCNX7262 ✔ Not sequential Vehicle 4 : 2022-2022 TIFFIN ZEPHYR
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was determined based on part numbers and dates shipped from purchase orders received from Villa International. The products involved in the recall may contain a seat pedestal that is not properly welded. Villa International’s recall number is 24E-002. The total number of units involved is 523, 507 of which are located in the United States.
Production Dates : JAN 03, 2022 – APR 28, 2022 VIN Range 1 : Begin : 5VBZA89A1NA122454 End : 5VBZA89AXNA122713 ✔ Not sequential Description of Defect :
Description of the Defect : The pedestal of the driver’s seat is not properly welded to the mounting plate.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A seat pedestal that is not properly welded to the mounting plate may break and cause the driver to fall, which could cause a crash or personal injury.
Description of the Cause : Tiffin Motorhomes was notified by Villa International that the weld on certain driver’s side seat pedestals were only tacked and not completed. Villa International provided a list of purchase orders and dates the suspect seat pedestals were shipped. Identification of Any Warning
that can Occur : No warning, but an owner can look at the driver’s seat pedestal to see if it is welded correctly or not. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-036 Page 3 Component Name 1 : DS SEAT AND PEDESTAL
Component Description : SEAT DR BUS MEM FOAM SILKWRM W LUMBAR Component Part Number : 5087952 Component Name 2 : DS SEAT AND PEDESTAL
Component Description : SEAT DR BUS MEM FOAM GRE OWL LUMBAR Component Part Number : 5087954 Component Name 3 : DS SEAT AND PEDESTAL Component Description : SEAT DR PWR W ADJ ARM BELGIUM Component Part Number : 5090505 Component Name 4 : DS SEAT AND PEDESTAL Component Description : SEAT DR PWR W ADJ ARM COCOON Component Part Number : 5090512 Component Name 5 : DS SEAT AND PEDESTAL
Component Description : SEAT DS W/EMB TOTT UDON/SAND CASTLE Component Part Number : 5096815 Component Name 6 : DS SEAT AND PEDESTAL
Component Description : SEAT DS LTHR BELT STUCO BELG VILL Component Part Number : 5107638 Component Name 7 : DS SEAT AND PEDESTAL
Component Description : SEAT DS LTHR BELT STUCO COCN VILL Component Part Number : 5107640 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-036 Page 4 Component Name 8 : DS SEAT AND PEDESTAL Component Description : SEAT DS LTHR BELT METRIX TRAL Component Part Number : 5130468 Component Name 9 : DS SEAT AND PEDESTAL
Component Description : SEAT DS BUS W/ LUMBAR ELEC RECLINE SWOL Component Part Number : 5130862 Component Name 10 : DS SEAT AND PEDESTAL
Component Description : SEAT DS BUS W/LUMBER ELEC RECLINE GOWL Component Part Number : 5130865 Supplier Identification : Component Manufacturer
Name : Villa International Address : 13760 Midway St
Cerritos California 90703
Country : United States Chronology :
01/12/2024 Email from Villa International received after work hours notifying Tiffin Motorhomes about a safety recall they issued involving certain seat pedestals that come already installed on the driver’s seat were not welded correctly.
01/15/2024 – 01/19/2024 Tiffin Motorhomes was closed due to inclement weather.
01/22/2024 – 01/23/2024 Based on the information from Villa International the scope of motorhomes involved in the recall was determined. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-036
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The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : All motorhomes involved in this recall will have the driver’s seat pedestal
inspected and if the weld is not correct, the pedestal will be replaced by Villa with a new pedestal. This inspection and replacement if needed will be at no charge to the owner of the motorhome. Any owners that have paid for repairs due to this issue can send that information to Tiffin Motorhomes for reimbursement. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy component will have a complete full weld around the pedestal. The recalled component only has a few spot welds.
Villa International has corrected this problem in production by inspecting and documenting after the welding of the pedestal is completed, prior to and after powder coating and at final seat assembly. Recall Schedule :
Description of Recall Schedule : Tiffin Motorhomes will mail a letter explaining the issue to all dealers and
owners of units involved in the recall. Notifications will be mailed no later than March 22, 2024.
Planned Dealer Notification Date : MAR 22, 2024 – MAR 22, 2024
Planned Owner Notification Date : MAR 22, 2024 – MAR 22, 2024
* NR – Not Reported

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Recall Inspection and Repair Instructions
NHTSA Recall # 24V-036
Transport Canada Recall # 2024-024
Tiffin Motorhomes Recall # TIF-135
Models Involved: 2022 Allegro Bus Motorhomes, 2022 Phaeton Motorhomes, 2022 Allegro RED 360 Motorhomes,
and 2022 Zephyr motorhomes built between January 3, 2022, and April 28, 2022.
Purpose: To provide instructions on how to inspect the driver’s seat pedestal to ensure a weld is present and if no
weld is present to replace the driver’s seat pedestal with a new pedestal.
Tools Needed: Parts Needed:
Torque wrench Villa Part Number 400029 Seat Pedestal
¾ in wrench
1/2 in wrench
FLAT RATE CODES AND TIMES
No additional authorization is required for work completed at the flat rate times stated on the work instructions.
Please list “RECALL135” as the authorization on the claim for payment.
When filing the warranty claim for payment, please use the following flat rate codes and times.
BU9879RC01, PH9879RC01, RD9879RC01 or ZY9879RC01 for 0.10 HRS, Inspection, no replacement needed.
BU987KRC01, PH987KRC01, RD987KRC01, or ZY987KRC01 for 1.0 HRS, authorization to replace the seat base is
required from Villa International.
INSPECTION PROCEDURES:
1. Inspect the driver’s side seat pedestal to verify the weld is complete around the base of the
seat pedestal. See Figure 1 and 2 below to help determine if the weld is correct or not.
Figure 1
Weld
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2. If the weld is complete around the entire pedestal base, there is no further work to be done.
3. If the weld is missing, please take a picture and email to jim@villainternational.com for
authorization to replace the seat base and to order a new part.
Figure 2
Figure 2
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REPAIR PROCEDURE
1. Raise the seat full up and then remove the zip tie securing the electrical harness and unplug the
connection from the chair to the chassis power. See Figure 3 & 4.
2. Disconnect the swivel cable from the seat pedestal. See Figure 5
3. Remove the 4 nuts securing the pedestal to the floor anchor bolts and carefully remove the
chair from the floor anchors.
4. Unfasten and remove the 6 bolts that attach the pedestal to the driver’s seat base. The
electrical harness may need to be reconnected to power the seat forward and backward to
access the bolts securing the pedestal to the base of the seat. Then slide the pedestal rearward
from the seatbelt J brackets.
5. Install the new pedestal to the base of the driver’s seat and tighten the bolts. Torque the six
5/16 grade 5 bolts to between 13-16 ft lbs in a criss-cross sequence.
6. Reinstall the seat pedestal to the floor and tighten the bolts. Torque the nuts securing the
driver’s seat to the floor bolts to 60 ft lbs.
Figure 3 Figure 4
Figure 5

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IMPORTANT SAFETY RECALL
This notice applies to your vehicle, VIN:
NHTSA Recall # 24V-036
Transport Canada Recall # 2024-024
Tiffin Recall # TIF-135
February 5, 2024
Villa Driver’s Seat Pedestal Weld
Dear Tiffin Motorhome Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety
Act.
Tiffin Motorhomes has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 Allegro
Bus motorhomes, 2022 Phaeton motorhomes, 2022 Allegro RED 360 motorhomes, and 2022 Zephyr
motorhomes built between January 3, 2022, and April 28, 2022.
On certain motorhomes the driver’s seat pedestal may not be completely welded. If the driver’s seat pedestal is
not completely welded, this could cause the seat to break which could result in injury to the driver and an
increased risk of a crash.
Tiffin Motorhomes will have the driver’s seat pedestal weld checked and if a missing weld is found, the pedestal
on the driver’s seat will be replaced.
Please arrange to take your motorhome to a reputable service center OR dealer of your choice to have the
correction completed. A list of Tiffin Motorhomes authorized dealers is available online at
https://tiffinmotorhomes.com/service-center-locations. Most motorhomes will need 5 minutes to inspect, but if
the pedestal needs to be replaced, the replacement will take 1 hour. This work will be completed at no charge to
you, the owner.
If you are using a service center that is not a Tiffin Motorhomes authorized repair facility, please make sure that
they contact Tiffin Motorhomes for the required instructions and time allowed for the repair. Tiffin Motorhomes
will not pay over the allowed time unless the repair facility receives prior authorization. For authorization, contact
Tiffin Motorhomes at 256-356-0261 or service@tiffinmotorhomes.com.
Owners may visually check the weld of the driver’s seat to see if it is present or missing. A picture of a completely
welded seat pedestal is below. If the pedestal of your driver’s seat is welded, a picture can be emailed to Tiffin
Motorhomes so that the recall can be cleared from the motorhome. Please email the picture to
recalls@tiffinmotorhomes.com along with the last 8 digits of your motorhome.
You may be liable for any progressive damage that results from your failure to complete the recall within a
reasonable time after receiving notification.
If owners have paid to have this repair completed, please send a copy of the invoice, that was paid by the owner
to Tiffin Motorhomes at the following address: Tiffin Motorhomes, attn: Recalls, 105 2nd Street NW, Red Bay AL
35582 or by email to service@tiffinmotorhomes.com. Please make sure the invoice lists who paid for the repair,
the VIN of the motorhome and the date the repair was completed.
If you do not own the vehicle that corresponds to the vehicle identification number which appears on this Recall
Notification, please return the notification to the Tiffin Motorhomes Recall Department with any information you
can furnish that will assist us in locating the present owner. You may also send an email to
recalls@tiffinmotorhomes.com.
If you are unable to have the defect remedied without charge and within a reasonable time after you tender the
vehicle for repair, please contact the Tiffin Warranty Department, at 1-256-356-8661, 8:00 a.m. to 3:30 p.m.,
Central Time. You may also wish to notify the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue SE, Washington DC 20590, or phone 1-888-327-4236 (TTY: 1-800-424-9153): or go to
http://www.safercar.gov.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten days.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
Tiffin Motorhomes Recall Department
Weld

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IMPORTANT SAFETY RECALL
NHTSA Recall # 24V-036
Transport Canada Recall # 2024-024
Tiffin Recall # TIF-135
February 5, 2024
Villa Driver’s Seat Pedestal Weld
Dear Tiffin Motorhome Dealer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety
Act.
Tiffin Motorhomes has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 Allegro
Bus motorhomes, 2022 Phaeton motorhomes, 2022 Allegro RED 360 motorhomes, and 2022 Zephyr
motorhomes built between January 3, 2022, and April 28, 2022.
On certain motorhomes the driver’s seat pedestal may not be completely welded. If the driver’s seat pedestal is
not completely welded, this could cause the seat to break which could result in injury to the driver and an
increased risk of a crash.
Tiffin Motorhomes will have the driver’s seat pedestal weld checked and if a missing weld is found, the pedestal
on the driver’s seat will be replaced.
Owners will be notified by mail about the recall and will be instructed to take their motorhome to a reputable
service center OR dealer of their choice to have the repair completed. Villa International and Tiffin Motorhomes
are allowing 0.10 hours for this inspection. If a pedestal with a missing weld is found, the time allowed for the
replacement is 1 hour. This recall repair will be completed at no charge to the owner of the motorhome.
To verify a motorhome’s involvement in this recall, please visit our website, TiffinMotorhomes.com. Choose the
“Dealer Login” page and click on “Vehicle Recall Lookup” and enter the complete 17-digit VIN number. No login
or password is needed. To view work instructions, please click on “Flat Rate Manual” and choose “RECALLS” for
Model and “RECALLS” for the Section, scroll down to the NHTSA recall number for the recall you are looking for
and choose “Show Files” and then download the work instructions.
Please be reminded that it is a violation of Federal law for you to sell or lease any new Tiffin Motorhome covered
by this notification until this recall has been performed on the motorhome. Substantial civil penalties apply to
violations of this law.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
Tiffin Motorhomes Compliance Department

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