REC-2401 – Wheel Assembly May Detach – 2024 Brinkley Model Z Recreational Vehicles

SEOCONTENT-START

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-037
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Brinkley RV JAN 23, 2024 NHTSA Recall No. : 24V-037 Manufacturer Recall No. : REC-2401 Manufacturer Information :
Manufacturer Name : Brinkley RV
Address : 1655 Brinkley Way East
GOSHEN IN 46528
Company phone : 574-501-4280
Population :
Number of potentially involved : 29 Estimated percentage with defect : 20 %
Vehicle Information : Vehicle 1 : 2024-2024 Brinkley RV Model Z Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : The vehicles in the recall population may have a defective weld on the axle spindle due to the spindle being mis-located during the weld process.
Replacement axles have been produced under a subsequent production set-up, with weld locations verified by correct certified inspection gauges.
The batch of 29 suspect axles span 17 total units- 13 retail units in the US and 4 retail units in Canada.
Production Dates : MAY 02, 2023 – MAY 09, 2023
VIN Range 1 : Begin : 7T0FZ3421RA000334 End : 7T0FZ3420RA000339 Not sequential VIN Range 2 : Begin : 7T0FZ3625RA000365 End : 7T0FZ3628RA000375 Not sequential Description of Defect :
Description of the Defect : It has been decided that the vehicles in the recall population may have a defective weld on the axle spindle due to the spindle being mis-located during the weld process.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Under certain conditions during travel, the spindle weld can fail allowing the spindle and wheel assembly to come off the axle, leading to an increased risk of vehicle crash.
Description of the Cause : The spindle was mis-located during the weld process.
Identification of Any Warning Visual inspection of the spindle weld location (around the full circumference of Part 573 Safety Recall Report 24V-037 Page 2 that can Occur : the weld), with a certified location gauge, can indicate whether the weld is properly located or if there is any risk of failure. Other than results of the inspection as noted, there are no preliminary warning indications specific to this potential failure mode. Involved Components : Component Name 1 : Curt 7000 pound Axle
Component Description : CURT70-SBSA-86.5-68.5-NOSP-OS-L-C865H-9/16-7279-BRONZE-30PT-132068- ROAD DEF PC 7000#
Component Part Number : Lippert 2022325350, Brinkley: 100000 Supplier Identification : Component Manufacturer
Name : Lippert
Address : 2020 Blakesley Pkwy
Bristol Indiana 46507 Country : United States Chronology :
8/8/2023 – Report of retail spindle weld failure was made. The dealership replaced both axles (one failed axle, plus other non-failed axle in the tandem axle set-up). Parts were returned to Lippert for review and confirmation of failure mode.
8/9/2023 – Investigation opened. All affected product had been shipped, so no product was put on hold. 1/6/2024 – Report of 2nd retail spindle weld failure was made. A Lippert field technician replaced both axles (one failed axle, plus other non-failed axle in the tandem axle set-up).Parts were returned to Lippert for review and confirmation of failure mode.
1/18/24 –Lippert investigations concluded that the spindles were mis-located during the weld process. This was verbally communicated to Brinkley. Brinkley Safety Committee reviewed this preliminary verbal information from Lippert and resulted in a unanimous vote for a voluntary recall.
1/23/24 – Brinkley received and reviewed the final report from Lippert’s investigation, confirming the previous verbal communications.
1/23/24 – Investigation concluded and scope fully defined. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-037
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The remedy is to inspect the suspect axles, with a certified inspection
gauge, for weld location. If the location is correct, the axle will be documented as built correctly. If the location is incorrect (at any point around the full circumference of the weld), the axle will be replaced with a certified axle. Lippert (or certified 3rd party technician) will perform the inspections. Lippert will provide replacement axles, as well as any support to recover financial impacts related to the recall activities. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement axles have been produced under a subsequent production set-up, with weld locations verified by correct certified inspection gauges.
All affected product had been shipped at the time of the first failure notification, so no product was put on hold. Supplier was notified to be aware of potential mis-located welds and put corrective measures in place to address the risk. Recall Schedule :
Description of Recall Schedule : Brinkley will notify the dealers and owners of the recreational vehicles by
letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer inspection/repair procedures from Lippert. Dealers will also be notified via the Brinkley Dealer Portal.
Planned Dealer Notification Date : JAN 25, 2024 – FEB 01, 2024
Planned Owner Notification Date : JAN 25, 2024 – MAR 18, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-037
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Brinkley RV JAN 26, 2024 NHTSA Recall No. : 24V-037 Manufacturer Recall No. : REC-2401 Manufacturer Information :
Manufacturer Name : Brinkley RV
Address : 1655 Brinkley Way East
GOSHEN IN 46528
Company phone : 574-501-4280
Population :
Number of potentially involved : 17 Estimated percentage with defect : 35 %
Vehicle Information : Vehicle 1 : 2024-2024 Brinkley RV Model Z Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : The vehicles in the recall population may have a defective weld on the axle spindle due to the spindle being mis-located during the weld process.
Replacement axles have been produced under a subsequent production set-up, with weld locations verified by correct certified inspection gauges.
The batch of 29 suspect axles span 17 total units- 13 retail units in the US and 4 retail units in Canada.
Production Dates : MAY 02, 2023 – MAY 09, 2023
VIN Range 1 : Begin : 7T0FZ3625RA000365 End : 7T0FZ3628RA000375 Not sequential VIN Range 2 : Begin : 7T0FZ3421RA000334 End : 7T0FZ3420RA000339 Not sequential Description of Defect :
Description of the Defect : It has been decided that the vehicles in the recall population may have a defective weld on the axle spindle due to the spindle being mis-located during the weld process.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Under certain conditions during travel, the spindle weld can fail allowing the spindle and wheel assembly to come off the axle, leading to an increased risk of vehicle crash.
Description of the Cause : The spindle was mis-located during the weld process.
Identification of Any Warning Visual inspection of the spindle weld location (around the full circumference of Part 573 Safety Recall Report 24V-037 Page 2 that can Occur : the weld), with a certified location gauge, can indicate whether the weld is properly located or if there is any risk of failure. Other than results of the inspection as noted, there are no preliminary warning indications specific to this potential failure mode. Involved Components : Component Name 1 : Curt 7000 pound Axle
Component Description : CURT70-SBSA-86.5-68.5-NOSP-OS-L-C865H-9/16-7279-BRONZE-30PT-132068- ROAD DEF PC 7000#
Component Part Number : Lippert 2022325350, Brinkley: 100000 Supplier Identification : Component Manufacturer
Name : Lippert
Address : 2020 Blakesley Pkwy
Bristol Indiana 46507 Country : United States Chronology :
8/8/2023 – Report of retail spindle weld failure was made. The dealership replaced both axles (one failed axle, plus other non-failed axle in the tandem axle set-up). Parts were returned to Lippert for review and confirmation of failure mode.
8/9/2023 – Investigation opened. All affected product had been shipped, so no product was put on hold. 1/6/2024 – Report of 2nd retail spindle weld failure was made. A Lippert field technician replaced both axles (one failed axle, plus other non-failed axle in the tandem axle set-up).Parts were returned to Lippert for review and confirmation of failure mode.
1/18/24 –Lippert investigations concluded that the spindles were mis-located during the weld process. This was verbally communicated to Brinkley. Brinkley Safety Committee reviewed this preliminary verbal information from Lippert and resulted in a unanimous vote for a voluntary recall.
1/23/24 – Brinkley received and reviewed the final report from Lippert’s investigation, confirming the previous verbal communications.
1/23/24 – Investigation concluded and scope fully defined. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-037
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The remedy is to inspect the suspect axles, with a certified inspection
gauge, for weld location. If the location is correct, the axle will be documented as built correctly. If the location is incorrect (at any point around the full circumference of the weld), the axle will be replaced with a certified axle. Lippert (or certified 3rd party technician) will perform the inspections. Lippert will provide replacement axles, as well as any support to recover financial impacts related to the recall activities. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement axles have been produced under a subsequent production set-up, with weld locations verified by correct certified inspection gauges.
All affected product had been shipped at the time of the first failure notification, so no product was put on hold. Supplier was notified to be aware of potential mis-located welds and put corrective measures in place to address the risk. Recall Schedule :
Description of Recall Schedule : Brinkley will notify the dealers and owners of the recreational vehicles by
letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer inspection/repair procedures from Lippert. Dealers will also be notified via the Brinkley Dealer Portal.
Planned Dealer Notification Date : JAN 25, 2024 – FEB 01, 2024
Planned Owner Notification Date : JAN 25, 2024 – MAR 18, 2024
* NR – Not Reported

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NHTSA Recall 24V-037
Brinkley RV REC-2401
2/6/24 Communica􀆟ons Summary per 49 CFR § 573.6(c)(10)
BRINKLEY
–RV–
Hard copy le􀆩er mailed to Owners 2/5/24
*also available in French-Canadian for 4 units overseen by Transport Canada*
IMPORTANT SAFETY RECALL
CUSTOMER CARE – Recall Division
1655 Brinkley Way East
Goshen, Indiana 46526
NHTSA RECALL: 24V-037
CANADA RECALL: 2024-033
Brinkley ID: REC-2401
Vehicle VIN: «Name»
«Shipping_Address1»
THIS NOTICE APPLIES TO YOUR VEHICLE VIN LISTED ABOVE.
Dear «Current_Retail_Customer»:
February 5, 2024
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act. Brinkley RV has decided that a defect, which relates to motor vehicle safety, exists in certain
2024 Brinkley RV Model Z recreational vehicles produced with certain axles manufactured by Lippert
(Lippert part# 2022325350). This is to inform you that your vehicle may contain a defect that could affect
the safety of a person.
For Canadian residents: This notice is sent to you in accordance with the requirements of the Motor
Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety
of a person.
BRINKLEY
–RV–
WHAT IS THE DEFECT/NONCOMPLIANCE?
It has been decided that the vehicles in the recall population may have a defective weld on the axle spindle
due to the spindle being mis-located during the weld process.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
Under certain conditions during travel, the spindle weld can fail allowing the spindle and wheel assembly
to come off the axle, leading to an increased risk of vehicle crash.
CUSTOMER CARE – Recall Division
1655 Brinkley Way East
Goshen, Indiana 46526
WHAT ARE BRINKLEY RV AND OUR DEALERSHIPS GOING TO DO?
Brinkley RV is notifying dealerships of the recall. You may have the recall corrected at any Brinkley RV
dealership, however, it is preferable for you to have your selling dealership perform the remedy. To locate
a dealer near you, please visit www.brinkleyrv.com/dealer-locator. Brinkley RV and Lippert completely
cover your costs for the remedy. You will not receive any bill of sale for anything covered under the above
recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy.
The remedy is to inspect the suspect axles, with a certified inspection gauge, for weld location. If the
location is correct, the axle will be documented as built correctly. If the location is incorrect (at any point
around the full circumference of the weld), the axle will be replaced with a certified axle. Lippert (or
certified 3rd party technician) will perform the inspections and axle replacement(s) if required. The vehicle
Owner is responsible for arranging to have the work completed. Please state that you have been notified
by Brinkley RV of having a recall in process for your vehicle and provide the recall number to the dealership.
It is also helpful to the dealership to have a copy of this letter with you when you take your vehicle in for
the recall remedy. You may also contact Brinkley Customer Care directly for assistance in facilitating the
remedy. Brinkley Customer Care can be reached by phone at (574)501-4280 or via email at
CustomerCare@BrinkleyRV.com.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is: 0.5 hours (inspection only), 1.0 hours per axle replacement. The dealership
may need to keep your vehicle or schedule your appointment at a later date to fit into their regular service
schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR
CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to
have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
CUSTOMER CARE – Recall Division
1655 Brinkley Way East
Goshen, Indiana 46526
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for
units within the scope of this defect under recall. Please send the service invoice to the following address:
Brinkley RV
Attn: Customer Care – Recall Division
1655 Brinkley Way East
Goshen, Indiana 46526
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle (or the vehicle has been leased) and you have the address for the current
owner/lessee, please forward this letter to the new owner within 10 working days after the day in which
the notice is received. You have received this letter because government regulations require that a
notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL
NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY BRINKLEY RV ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, or have any questions or concerns whatsoever, please
do not hesitate to contact us and we will be happy to assist you:
Brinkley Customer Care
(574) 501-4280
CustomerCare@BrinkleyRV.com.
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without
charge, you may write to the following address:
For US Owners Please Contact: For Canadian Owners Please Contact:
Administrator Head of Recalls
National Highway Traffic Safety Administration Motor Vehicle Safety Investigations Laboratory
1200 New Jersey Ave, S.E. Transport Canada
Washington, D.C. 20590 80 Noel Street, Gatineau, Quebec, J8Z 0A1
Or you may call the toll free Vehicle Safety Hotline Telephone: (800) 333-0510
at 1-888-327-4236 or (TTY: 1-800-424-9153). Facsimile: (819) 420-4292
Or visit www.safercar.gov and search; Recall ID: 2024-033
Recall ID:24V-037
CUSTOMER CARE – Recall Division
1655 Brinkley Way East
Goshen, Indiana 46526
We at Brinkley RV apologize for any inconvenience that this recall causes you. Please do not hesitate to
contact us if you have any questions or require assistance completing the recall.
Sincerely,
Brinkley RV
<< Test Name >>,
e-mail to Dealers 2/5/24
View this email in your browser
IMPORTANT SAFETY RECALL
MODEL Z RECALL
LIPPERT AXLE SPINDLE WELD
February 5, 2024
It has come to our attention that on certain Model Z Fifth Wheels there may be a
defective weld on the axle spindle due to the spindle being mis-located during the weld
process.
We are conducting a Recall Campaign to address this concern for all Model Z units
.:.
The remedy is to inspect the suspect axles, with a certified inspection gauge, for weld
location. If the location is correct, the axle will be documented as built correctly. If the
location is incorrect (at any point around the full circumference of the weld), the axle
will be replaced with a certified axle. It is highly recommended that Lippert (or a
qualified 3 rci party RV Technician) performs the work. Brinkley RV and Lippert will
pay for the Campaign to be completed. There is no charge to you for the
remedy.
See below/attached for further details and associated documentation:
1. Sample Retail Owner Notification Letter / French
2. Claim Prep and Filing Instructions / French
3. Recall Field Work Instructions / French
4. NHTSA 573 Safety Recall Report
5. NHTSA Recall Acknowledgement Letter
Relevant information is also being communicated via our Dealer Portal. Retail customers
are being contacted by our Customer Care team directly by phone, and through traditional
hard copy mailings.
We apologize for any frustration or inconvenience that this situation causes.
Sincerely,
Brinkley Customer Care
Phone: (574) 501-4280
Email: CustomerCare@BrinkleyRV.com
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Why Brinkley RV? I Model Z AIR TT I Model Z I Model G I BrinkleyRV.com
Copyright© 2024 Brinkley RV, All rights reserved.
You are receiving this email because you are a Brinkley RV dealer contact.
Our mailing address is:
Brinkley RV
1655 Brinkley Way
Goshen, IN 46528
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Claim Prep & Filing Instruc􀆟on (e-mail to Dealers and on Brinkley RV portal 2/5/24
*also available in French-Canadian for 4 units overseen by Transport Canada*
IMPORTANT SAFETY RECALL INFORMATION
NHTSA Recall 24V-037
Claim Prepara􀆟on & Inspec􀆟on/Repair Instruc􀆟ons
Please complete a warranty claim pre-authoriza􀆟on request using the following codes &
labor 􀆟mes:
Labor:
Flat Rate Code: 900002
Fault Code: Recall
Time Allowed (Inspec􀆟on): 0.5 hrs/Vehicle
(Replacement): 1.0 hrs/Axle
Parts (where necessary):
AXLE: AXLE CURT 7000# 8 LUG W/ELECTRIC BRAKES & BRONZE BUSHING HUB FACE 86
1/2″ SPRING CENTER 68 1/2″ STUD 9/16- BRV Part #1000000, Lippert Part # 2022325350
AP Kits (single axle): BRV 104921 (2), 104922 (2), 104920 (2), 104919 (6)- Lippert 156766
(2), 71620515 (2), 126238 (2), 122103 (6)
AP Kits (2 axles): BRV 101493 (1)- Lippert 156767 (1)
*Note: Parts are only available to order by VIN – NO STOCK ORDERS*
Pre-Authoriza􀆟on:
All Brinkley RV dealer recalls will require preauthoriza􀆟on approval prior to claim
crea􀆟on. Promptly file preauthoriza􀆟on through our dealer portal using the informa􀆟on
BRINKLEY
–RV–
above. Required photos (per axle): 1) Axle Serial # tag, and 2) weld gauge photos (4 per
axle at 90-degrees per Recall documenta􀆟on).
Claim Filing:
When repair is complete, promptly file a claim through our dealer portal. If you have
any ques􀆟ons, please call our Customer Care Team at (574)501-4280.
On-line Brinkley RV Portal Pos􀆟ng (2/5/24)
Recall 24V-037 (Flat Rate 900002) – Lippert Axle Spindle Weld
It has been decided that the Model Z vehicles in the recall population may
have a defective weld on the axle spindle due to the spindle being mislocated
during the weld process. The remedy includes inspection of the
spindle weld locations, and where necessary, subsequent axle
replacement(s). Brinkley RV and Lippert will completely cover the costs for
the remedy. Brinkley RV and Lippert are reaching out to owners to
schedule the inspection/repair procedure (preferably by Lippert
technicians). Where it is not feasible to have Lippert technicians perform
the work, Brinkley RV will work with the owner to have the work
performed by another 3rd party technician.
This recall affects a total of 17 retail-owned vehicles; no dealer inventory is
included in the scope of this recall.
VIN Range 1:
VIN Range 2:
NOTICE
IT IS A VIOLATION OF FEDERAL LAW FOR A DEALER TO SELL OR LEASE ANY
NEW VEHICLES IN DEALER INVENTORY COVERED BY THIS NOTIFICATION
UNTIL THE VEHICLE HAS BEEN REPAIRED.
Work Instruc􀆟ons (e-mail to Dealers and on Brinkley RV portal 2/5/24
*also available in French-Canadian for 4 units overseen by Transport Canada*
L iPPERT. AXLE SPINDLE WELD INSPECTION
Axles
31, 2024
Purpose
This document outlines how to perform an inspection of spindle weld locations on Lippert axles using a
weld gauge. Due to a manufact uring error, the weld joining the spindle to the main beam of axle may not
be properly placed, which could result in improper weld penetration or an otherwise deficient weld.
Inspect the axle using the provided weld gauge, if the locat ion is correct, no further act ion is needed.
If the location is incorrect (at any point around the f ull ci rcumference of the weld), the axle will need to be
replaced.
Safety
This document provides general instructions. Many variables can change the circumstances of any
procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual
performing the operation. This document cannot begin to plot out procedures for every possibility, but will
provide the general inst ructions for effectively inst all ing, removing or servicing the system. In the event the
skill level required is too advanced or the procedure too difficult, a certified technician should be consulted
before performing the necessary operat ion. Failure to correctly inst all, remove or service the system may
result in voiding the warranty, inflicting injury or even death.
l•WARNINGI
The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause
death, serious personal injury, severe product and/or property damage if not performed safely and
within the parameters set forth in this document.
IA CAUTION I
The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause
personal injury, product and/or property damage if not performed safely and within the parameters
set forth in this document.
l•WARNINGI
The trailer MUST be supported per manufacturer’s recommendations before working underneath.
Failure to do so may result in death or serious injury.
IA CAUTION I
Moving parts can pinch, crush or cut. Keep clear and use caution.
Rev: 01.31.2024 Page 1 CCD-0008625
D L iPPERT.
Resources Required
• Weld gauge (Fig. 1)
Instructions
AXLE SPINDLE WELD INSPECTION
Axles
31,2024
1. Visually inspect the spindle weld location around the full circumference of the weld at 12, 3, 6 and 9
o’clock positions using a weld gauge (Fig. 2).
NOTE: Ensure the back edge of the weld gauge is flush against the back of the spindle flange (Fig. 2A).
2. Determine if the crown of the weld (Fig. 28) is within the weld gauge specifications (Fig. 2C).
3. If the location is out side of the gauge parameters (at any point around the full circumference of the
weld), the axle will need replaced.
For axle replacement:
1. For axle replacement instructions, see Spring Axle Installation and Owner’s Manual:
https://lci-support-doc.s3.amazonaws.com/manuals/axles-and-suspension/ccd-0007318.pdf
2. Brakes MUST be burnished after axles are replaced. See Proper Way to Burnish Your Trailer Brakes video:
https://youtu.be/d9H Dloz9fq8?si=xJDiwkg DrF6JMxm 1
As a supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-S47-7378) or by email at customerservice@lcil.com.
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.
Rev: 01.31.2024 Page 2 CCD-0008625

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