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January 22, 2024 NHTSA CAMPAIGN NUMBER: 24V034000
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 24V034
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 24
Summary
Forest River, Inc. (Forest River) is recalling certain 2024 Coachmen Nova Class B motorhomes. The liquid level remote fill gauge on the propane tank may leak when in the “Open” position.
Remedy
Dealers will replace the bleed valve on the propane tank, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Forest River Customer Service at 1-574-825-6225. Forest River’s number for this recall is 225-1696.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
TECHNICAL SERVICE BULLETIN
Date: January 4, 2024
Product Group: ASME LP Tanks
Model: 8×31” 5.9 gallon remote fill ASME LP Tank
Manufacturer Name: Industría Gutierrez, S.A. de CV (INGUSA)
Manufacture Year: 2023
Serial Number Range:
U-188979 to U-189178; U-189179 to U-189378; U-189379 to U-189618
U-189923 to U-190231; U-190232 to U-190331; U-190332 to U-190562
Subject: Liquid level remote fill gauge has potential to leak in the OPEN position.
This bulletin provides information on diagnosing and/or repairing the potential of the liquid level gauge during initial air test of the LP Tank.
Observation:
After purging according to NPGA #133-89(a) and during the filling process, the liquid level gauge will be in the open position. Initially, the compressed air in the tank will exit through the intended outlet, followed by excess LP vapor. When the tank is full, the liquid level gauge in normal installations in closed. There are no observed instances in the closed position.
In some instances, LP vapor has been witnessed around the stem of the liquid level gauge when in the open position.
Identification: Subject liquid level gauges will have part number 11045B stamped on the side, with a discharge hole in the hand wheel manufactured by Grand Gas.
Replacements: Grand Gas Model 11045B with no hole in the hand wheel, or Cavagna Model 66-1377 with hand wheel in shape of a triangle shown below – Gauges are available for replacement, if necessary
WARNING
Fuel vapors are flammable. Death or serious injury can result if they are ignited. Make sure there are no open flames or smoking in the area of the repair. Adequate ventilation is necessary to prevent a build-up of fumes which could ignite, causing fire or explosion.
Diagnosis
- Using information on the tank’s data plate, confirm the capacity, dimensions, manufacturer, and serial number range.
- Check the part number on the installed liquid level gauge – insure it is marked as 11045B and an outlet hole on the hand wheel.
- Prior to first fill, qualifying tanks should be pressurized with a minimum of 100 PSI of air prior to filling to perform leak test in indicated area around the valve stem.
- Open the liquid level gauge to the open position and spray the liquid level with soapy water. Insure no leaks.
Replacement
- If diagnoses reveals leakage in the open position, empty air from tank.
- Remove old liquid level gauge
- Replacement gauges should be doped with PTFE tape prior to installation.
- Apply SAE cap to close side outlet, or, reattach the SAE fitting connected to outlet hose but insure external liquid level gauge is closed.
- Fill to at least 100 psi of compressed air.
- Open the tanks liquid level gauge.
- Perform leak check to insure repair is complete.
- Fill with LP and perform additional leak test as required before putting into service.
For replacement parts contact:
Worldwide Distribution, LLLP
9905 Old St. Augustine Rd, Suite 105 Jacksonville FL, 32257
Tel: 01-904-268-4921 Fax: 01-904-880-5958
www.worldwidemfg.com
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January 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Coachmen Nova Class B Motorhome Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The Liquid level remote fill gauge has potential to leak in the OPEN position.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An LP gas leak may lead to an explosion and fire which may lead to property damage and personal injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The bleed valve on the LP tank will be replaced. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
CRV Class B
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
Chronology :
On October 24, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant that the a bleed valve installed on the LP gas tank may be leaking under certain circumstances.
On October 25, 2023, the supplier of the LP gas tanks began collecting bleed valves for testing, which need to be sent to the valve manufacturer. OCC is awaiting to find out if there is a concern.
On November 20, 2023 OCC heard from the manufacturer/distributer that the bleed valve had been installed into LPG tanks out of the specification/rating for that valve. The distributer firmly believes that Forest River caught all suspect bleed valves prior to shipping, and the distributor had changed all bleed valves.
On January 15, 2024, OCC received initial information from the manufacturer/distributer in which some LPG tanks may not have had the valve changed as indicated on November 20, 2023. OCC was provided a “Technical Service Bulletin” from the manufacturer/distributer. OCC asked the manufacturer/distributer for a list of the LPG tanks’ serial number so OCC can verify if the tanks were actually installed into vehicles.
On January 19, 2024, Forest Rivers Corporate Recall Committee voted to recall.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| COACHMEN | NOVA | 2024 |
7 Associated Documents
Recall 573 Report – 1/25/2024
RCLRPT-24V034-7568.PDF 214.834KB
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Miscellaneous Document – Technical_Service_Bulletin__8x31_5.9_Gallon_ASME_REV_010424
RMISC-24V034-5628.pdf 126.599KB
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Defect Notice 573 Report
RCLRPT-24V034-6723.PDF 214.492KB
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Recall Acknowledgement
RCAK-24V034-6285.pdf 653.843KB
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Remedy Instructions and TSB
RCRIT-24V034-5420.pdf 262.631KB
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Manufacturer Notices(to Dealers,etc)
RCMN-24V034-7589.pdf 205.192KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-24V034-9334.pdf 241.44KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V034&docType=RCL
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Last update on 2024-04-25 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
orldwide Distribution, LLLP
05 Jacksonv
9905 Old St. A ille FL, 32257
Tel: 01-904-268-4921 Fax: 01-904-880-5958
www.worldwidemfg.com
TECHNICAL SERVICE BULLETIN
Date: January 4, 2024 Product Group: ASME LP Tanks
Model: 8×31” 5.9 gallon remote fill ASME LP Tank Manufacturer Name: Industría Gutierrez, S.A. de CV (INGUSA) Manufacture Year: 2023
Serial Number Range:
U-188979 to U-189178; U-189179 to U-189378; U-189379 to U-189618 U-189923 to U-190231; U-190232 to U-190331; U-190332 to U-190562
Subject: Liquid level remote fill gauge has potential to leak in the OPEN position.
This bulletin provides information on diagnosing and/or repairing the potential of the liquid level gauge during initial air test of the LP Tank. Observation:
After purging according to NPGA #133-89(a) and during the filling process, the liquid level gauge will be in the open position. Initially, the compressed air in the tank will exit through the intended outlet, followed by excess LP vapor. When the tank is full, the liquid level gauge in normal installations in closed. There are no observed instances in the closed position. In some instances, LP vapor has been witnessed around the stem of the liquid level gauge when in the open position. Identification: Subject liquid level gauges will have part number 11045B stamped on the side, with a discharge hole in the hand wheel manufactured by Grand Gas. Replacements: Grand Gas Model 11045B with no hole in the hand wheel, or Cavagna Model 66-1377 with hand wheel in shape of a triangle shown below – Gauges are available for replacement, if necessary
MFG#
11045B – 2 –
Diagnosis
1. Using information on the tank’s data plate, confirm the capacity, dimensions, manufacturer, and serial number range.
2. Check the part number on the installed liquid level gauge – insure it is marked as 11045B and an outlet hole on the hand wheel.
3. Prior to first fill, qualifying tanks should be pressurized with a minimum of 100 PSI of air prior to filling to perform leak test in indicated area around the valve stem.
2. Open the liquid level gauge to the open position and spray the liquid level with soapy water. Insure no leaks. Replacement
1. If diagnoses reveals leakage in the open position, empty air from tank.
2. Remove old liquid level gauge
3. Replacement gauges should be doped with PTFE tape prior to installation.
4. Apply SAE cap to close side outlet, or, reattach the SAE fitting connected to outlet hose but insure external liquid level gauge is closed.
5. Fill to at least 100 psi of compressed air.
6. Open the tanks liquid level gauge.
7. Perform leak check to insure repair is complete.
8. Fill with LP and perform additional leak test as required before putting into service. For replacement parts contact:
WARNING
Fuel vapors are flammable. Death or serious injury can result if they are ignited. Make sure there are no open flames or smoking in the area of the repair. Ad quate ventilation is necessary to prevent a build-up of
fumes which could ignite, causing fire or explosion.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-034
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 25, 2024 NHTSA Recall No. : 24V-034 Manufacturer Recall No. : 225-1696
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 24 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Nova Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records to match the LPG tank installed on each vehicle.
2024 NOVA NAB20C 9
2024 NOVA NAB20D 6
2024 NOVA NAB20RB 9
Grand Total 24 Production Dates : AUG 28, 2023 – JAN 02, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the TSB received: “Liquid level remote fill gauge has potential to leak in the OPEN position.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Excessive LP gas leak may lead to an explosion and fire which may lead to
property damage and personal injury.
Description of the Cause : According to the TSB received: “Subject liquid level gauges will have part number 11045B stamped on the side, with a discharge hole in the hand wheel manufactured by Grand Gas. Identification of Any Warning
that can Occur : An operator may notice the smell of LP gas near the LP tank mounted under the le. Part 573 Safety Recall Report 24V-034 Page 2 Involved Components : Component Name 1 : Bleeder Valve Component Description : Bleeder Valve Component Part Number : 11045B Supplier Identification : Component Manufacturer
Name : Worldwide Distribution, LLLP Address : 9905 Old St. Augustine Rd, Suite 105
Jacksonville Florida 32257
Country : United States Chronology :
On October 24, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant that the a bleed valve installed on the LP gas tank may be leaking under certain circumstances. On October 25, 2023, the supplier of the LP gas tanks began collecting bleed valves for testing, which need to be sent to the valve manufacturer. OCC is awaiting to find out if there is a concern. On November 20, 2023 OCC heard from the manufacturer/distributer that the bleed valve had been installed into LPG tanks out of the specification/rating for that valve. The distributer firmly believes that Forest River caught all suspect bleed valves prior to shipping, and the distributor had changed all bleed valves. On January 15, 2024, OCC received initial information from the manufacturer/distributer in which some LPG tanks may not have had the valve changed as indicated on November 20, 2023. OCC was provided a “Technical Service Bulletin” from the manufacturer/distributer. OCC asked the manufacturer/distributer for a list of the LPG tanks’ serial number so OCC can verify if the tanks were actually installed into vehicles. On January 19, 2024, Forest Rivers Corporate Recall Committee voted to recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-034
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Cener will need to perform the remedy to replace the LP tank Bleed Valve.
What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
CRV Class B Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540
How Remedy Component Differs from Recalled Component :
According to the TSB received by the supplier: “8×31” 5.9 gallon remote fill ASME LP Tank”
Affected Component – 11045B – Bleeder Valve
Replacement Component – Grand Gas Model 11045B – Bleeder Valve
Worldwide Distribution, LLLP – 01-904-268-4921 9905 Old St. Augustine Rd, Suite 105
Jacksonville FL, 32257
Identify How/When Recall Condition was Corrected in Production :
All tanks located on vehicles in production were replaced during the week of January 19, 2024 with tanks that have the replacement bleeder valve. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 04, 2024 – MAR 04, 2024
Planned Owner Notification Date : MAR 04, 2024 – MAR 04, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-034
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 22, 2024 NHTSA Recall No. : 24V-034 Manufacturer Recall No. : 225-1696
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 24 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Nova Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records to match the LPG tank installed on each vehicle.
2024 NOVA NAB20C 9
2024 NOVA NAB20D 6
2024 NOVA NAB20RB 9
Grand Total 24 Production Dates : AUG 28, 2023 – JAN 02, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the TSB received: “Liquid level remote fill gauge has potential to leak in the OPEN position.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Excessive LP gas leak may lead to an explosion and fire which may lead to
property damage and personal injury.
Description of the Cause : According to the TSB received: “Subject liquid level gauges will have part number 11045B stamped on the side, with a discharge hole in the hand wheel manufactured by Grand Gas. Identification of Any Warning
that can Occur : An operator may notice the smell of LP gas near the LP tank mounted under the le. Part 573 Safety Recall Report 24V-034 Page 2 Involved Components : Component Name 1 : Bleeder Valve Component Description : Bleeder Valve Component Part Number : 11045B Supplier Identification : Component Manufacturer
Name : Worldwide Distribution, LLLP Address : 9905 Old St. Augustine Rd, Suite 105
Jacksonville Florida 32257
Country : United States Chronology :
On October 24, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant that the a bleed valve installed on the LP gas tank may be leaking under certain circumstances. On October 25, 2023, the supplier of the LP gas tanks began collecting bleed valves for testing, which need to be sent to the valve manufacturer. OCC is awaiting to find out if there is a concern. On November 20, 2023 OCC heard from the manufacturer/distributer that the bleed valve had been installed into LPG tanks out of the specification/rating for that valve. The distributer firmly believes that Forest River caught all suspect bleed valves prior to shipping, and the distributor had changed all bleed valves. On January 15, 2024, OCC received initial information from the manufacturer/distributer in which some LPG tanks may not have had the valve changed as indicated on November 20, 2023. OCC was provided a “Technical Service Bulletin” from the manufacturer/distributer. OCC asked the manufacturer/distributer for a list of the LPG tanks’ serial number so OCC can verify if the tanks were actually installed into vehicles. On January 19, 2024, Forest Rivers Corporate Recall Committee voted to recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-034
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The remedy is not available at this time. Once the remedy is available, the
573 will be updated.
What is the Forest River Customer Service Phone Number? (574) 825-6225 How Remedy Component Differs from Recalled Component : According to the TSB received by the supplier: “8×31” 5.9 gallon remote fill ASME LP Tank”
Affected Component – 11045B – Bleeder Valve
Replacement Component – Grand Gas Model 11045B – Bleeder Valve
Worldwide Distribution, LLLP – 01-904-268-4921 9905 Old St. Augustine Rd, Suite 105
Jacksonville FL, 32257
Identify How/When Recall Condition was Corrected in Production :
All tanks located on vehicles in production were replaced during the week of January 19, 2024 with tanks that have the replacement bleeder valve. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 04, 2024 – MAR 04, 2024
Planned Owner Notification Date : MAR 04, 2024 – MAR 04, 2024
* NR – Not Reported
**************************************************************************************************************
Page 1 of 1
RECALL 24V034 REMEDY INSTRUCTIONS Make(s): NOVA
Model(s): NAB20C, NAB20D & NAB20RB
Model Year(s): 2024 Concern:
A bleeder valve on the LP Gas tank may leak. Repair Code: RC-026-01-00-004479
Allotted Time: 2.00 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES, SEE BELOW Prior Authorization Required: YES Part(s) Kit Number: F100510151 Part(s) Return: YES
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling.
Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
PARTS TO ORDER:
F100510151 – BLEEDER VALVE
REQUIREMENTS:
A. PHOTO OF THE LP GAS TANK SERIAL NUMBER, THESE NUMBERS START WITH A “U”;
B. PHOTO OF THE BLEEDER VALVE CURRENTLY INSTALLED;
C. PHOTO OF THE REMEDIED BLEEDER VALVE INSTALLED;
D. PHOTO OF THE REMEDIED BLEEDER VALVE INSTALLED, SHOWING NO LEAKS; DY:
REVIEW T D TO THIS LETTER. TECHNICAL SERVICE BULLETIN
Date: January 18, 2024 Product Group: ASME LP Tanks
Model: 10.75×31” 10.3 gallon remote fill ASME LP Tank Manufacturer Name: Industría Gutierrez, S.A. de CV (INGUSA) Valve Manufacturer Name: Grand Gas Co, Taiwan
Manufacture Year: 2023 Serial Number Range:
U-199923 – U-200122 Subject: Liquid level remote fill gauge has potential to leak in the OPEN position.
This bulletin provides information on diagnosing and/or repairing the potential of the liquid level gauge during initial air test of the LP Tank. Observation:
After purging according to NPGA #133-89(a) and during the filling process, the liquid level gauge will be in the open position. Initially, the compressed air in the tank will exit through the intended outlet, followed by excess LP vapor. When the tank is full, the liquid level gauge in normal installations in closed. There are no observed instances in the closed position. In some instances, LP vapor has been witnessed around the stem of the liquid level gauge when in the open position. Identification: Subject liquid level gauges will have part number 11045B stamped on the side, with a discharge hole in the hand wheel manufactured by Grand Gas. Replacements: Grand Gas Model 11045B with no hole in the hand wheel, or Cavagna Model 66-1377 with hand wheel in shape of a triangle shown below – Gauges are available for replacement. MFG# 11045B Worldwide Distribution, LLLP
9905 Old St. Augustine Rd, Suite 105 Jacksonville FL, 32257 Tel: 01-904-268-4921 Fax: 01-904-880-5958
www.worldwidemfg.com – 2 –
Diagnosis
1. Using information on the tank’s data plate, confirm the capacity, dimensions, manufacturer, and serial number range.
2. Check the part number on the installed liquid level gauge – insure it is marked as 11045B and an outlet hole on the hand wheel.
3. Prior to first fill, qualifying tanks should be pressurized with a minimum of 100 PSI of air prior to filling to perform leak test in indicated area around the valve stem.
2. Open the liquid level gauge to the open position and spray the liquid level with soapy water. Insure no leaks. Replacement
1. If diagnoses reveals leakage in the open position, empty air from tank.
2. Remove old liquid level gauge
3. Replacement gauges should be doped with PTFE tape prior to installation.
4. Apply SAE cap to close side outlet, or, reattach the SAE fitting connected to outlet hose but insure external liquid level gauge is closed.
5. Fill to at least 100 psi of compressed air.
6. Open the tanks liquid level gauge.
7. Perform leak check to insure repair is complete.
8. Ensure to properly purge all compressed air from the LPG Tank
9. Fill with LP and perform additional leak test as required before putting into service.
WARNING
Fuel vapors are flammable. Death or serious injury can result if they are ignited. Make sure there are no open flames or smoking in the area of the repair. Adequate ventilation is necessary to prevent a build-up of
fumes which could ignite, causing fire or explosion.
**************************************************************************************************************
Page 1 of 2
Corporate Compliance PO Box 30 Middlebury, In 46540
January 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Coachmen Nova Class B Motorhome Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The Liquid level remote fill gauge has potential to leak in the OPEN position.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An LP gas leak may lead to an explosion and fire which may lead to property damage and personal injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The bleed valve on the LP tank will be replaced. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
CRV Class B
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
NHTSA RECALL: 24V034
CANADA RECALL: N/A
FOREST RIVER ID: 225-1696
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WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-6319
If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V034
Sincerely,
Forest River Inc.
Office of Corporate Compliance**************************************************************************************************************
IMPORTANT SAFETY RECALL
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January 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2024 Coachmen Nova Class B Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 08/28/2023 through 01/02/2024.
WHAT IS THE DEFECT?
The Liquid level remote fill gauge has potential to leak in the OPEN position.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An LP gas leak may lead to an explosion and fire which may lead to property damage and personal injury.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100510151: RECALL KIT, 24V034 NOVA BLEEDER VALVE
PARTS AND RETURN:
Part return is required.
Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). Specifically include a picture of the incorrect valve and a picture of the serial number plate on the LP tank.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V034
N/A
RC-026-01-00-004479
PERFORM REMEDY
2.0 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 825-6319
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V034
CANADA RECALL: N/A
FOREST RIVER ID: 225-1696
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IMPORTANT SAFETY RECALL
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The Recall shall be considered the utmost priority to remedy the 2024 Coachmen Nova Class B Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Coachmen Nova Class B Motorhome listed under this Recall.
If your dealership has already performed the remedy to 2024 Coachmen Nova Class B Motorhome, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Coachmen Nova Class B Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************
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SEOCONTENT-END