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August 2, 2023 NHTSA CAMPAIGN NUMBER: 23V543000
The fractured steering arm and tie rod can separate and fall to the ground, increasing the risk of a crash.
NHTSA Campaign Number: 23V543
Manufacturer Hyundai Translead
Components STEERING
Potential Number of Units Affected 2
Summary
Hyundai Translead is recalling certain 2022 V/T 53SW Q29485 VI2530154-AFJ Dry Van trailers equipped with Dexter Smart-Steer 2.0 Axles with bolt-on steering arms. The steering arm may fracture during certain conditions, such as low speed and high side-loading.
Remedy
Dealers will install a new steering arm and additional welds, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Hyundai Translead customer service at 1-800-251-0871.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
IMPORTANT SAFETY RECALL
October 14, 2022
Hyundai Translead
685 De La Fuente Court
San Diego, CA 92154
Dear Sir or Madam,
Re: Safety Recall – Smart-Steer 2.0 Self-Steer Axle with 702887 Steer Arm
Dexter Trailer Products of Canada Corporation (“Dexter Canada” (Ingersoll Axles)) has determined that certain self steer axles installed or distributed by your company may contain a defect which could be a safety risk under certain conditions or applications. Accordingly, a recall (NHTSA ID 22E-080) to address this issue was initiated effective September 21, 2022. This potential defect and the remedy are detailed in the attached Service Bulletin SB015 dated September 21, 2022.
The affected axles are models of the Smart-Steer 2.0 self-steering axle with the 702887 bolt-on steer arm built from October 13, 2017 to October 30, 2022. Dexter Canada has determined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. At no time will the vehicle become uncontrollable and the operator will be able to safely operate until they can secure the axle under the vehicle.
The repair, which is outlined in the Service Bulletin SB015 (attached), must be performed at a Dexter Canada authorized facility and will be at no cost to the owner (Dexter Canada will pay the cost of the prescribed repair).
Please provide all known owners of your trailers which contain an affected axle with a recall notice with the specific instructions for the repair, as well the locations and contact information for authorized repair facilities.
Your assistance with this matter is appreciated. Should you have any questions please contact Phil Schnurr directly at 226-242-5345 or email RecallSB015@dextergroup.com.
Sincerely,
R.W. Gelven,
VP of Product Engineering and Product Innovation
Chronology :
After Dexter Axle Company reviewed recent claims with a key customer, a service bulletin was requested to address the customer issues. Upon further investigations and reviews, Dexter Canada conducted an analysis of the failure mode and determined the material was not robust enough to withstand the higher loading events which may occur in this configuration. Re-design activities were initiated to define a steer arm design that will withstand the unique, higher load events based on collected road load data.
22E080 – Steering Arm May Fracture – Dexter Axle Smart-Steer 2.0 Self-Steering Axles
22E080 – Steering Arm May Fracture – Dexter Axle Smart-Steer 2.0 Self-Steering Axles
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
HYUNDAI TRANSLEAD | DRY VAN TRAILER | 2022 |
4 Associated Documents
Recall Acknowledgement
RCAK-23V543-3535.pdf 646.211KB
Defect Notice 573 Report
RCLRPT-23V543-4699.PDF 213.839KB
Owner Notification Letter(Part 577) – Redacted
RCONL-23V543-5397.pdf 139.955KB
Notification of Recall 22E080
RCORRD-23V543-6972.pdf 239.986KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V543&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-543 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Translead Submission Date : AUG 02, 2023 NHTSA Recall No. : 23V-543 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Hyundai Translead Address : 8880 Rio San Diego Drive, #500 San Diego CA 92108-164 Company phone : 819-574-1500 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 V/T 53SW Q29485 VI2530154-AFJ Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : – Dexter Smart-Steer 2.0 self-steering axle with a bolt-on steer arm (702887) with a 3/4” drop to tie-rod location, built from October 13, 2017 to October 30, 2022. – Previous design level was a welded steering arm/knuckle asy and new design has stronger steer arm plus a weld. – A total of 2 defective components were installed in a total of (2) Hyundai Translead trailers. Production Dates : MAY 20, 2021 – MAY 20, 2021 VIN Range 1 : Begin : 3H3V534KXNJ087001 End : 3H3V534K1NJ087002 Not sequential Description of Defect : Description of the Defect : Under low speed, high lateral loading events, the steer arm may fracture. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The fractured steer arm and attached tie rod will fall to the ground causing a risk for separation. There is no loss of control of the unit when this failure occurs. Description of the Cause : The material strength was not sufficient to withstand the high lateral loads Identification of Any Warning that can Occur : Independent castering of steer axle wheels and noise from dragging parts Involved Components : Part 573 Safety Recall Report 23V-543 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : 702887 Bolt-on steer arm Component Description : Smart-Steer 2.0 self-steering axle with the 702887 bolt-on steer arm Component Part Number : 702887 Supplier Identification : Component Manufacturer Name : Dexter Axle Company Address : 2900 Industrial Parkway East PO Box 250 Elkhart Indiana 46516 Country : United States Chronology : After Dexter Axle Company reviewed recent claims with a key customer, a service bulletin was requested to address the customer issues. Upon further investigations and reviews, Dexter Canada conducted an analysis of the failure mode and determined the material was not robust enoungh to withstand the higher loading events which may occur in this configuration. Re-design activities were initiated to define a steer arm design that will withstand the unique, higher load events based on collected road load data. Description of Remedy : Description of Remedy Program : Service work will include the following steps: 1. Remove the existing steer arms and mounting hardware. 2. Clean mounting surface and surrounding surfaces to prepare for mounting of the new bolt-on steer arm and additional welds. 3. Grind a 3/16” chamfer along the mounting face edge. 4. Mount new design steer arms (Part # 703293-LH/RH) with supplied hardware and torque to 400 ft-lbs. 5. Add welds as shown on page three of this bulletin. How Remedy Component Differs from Recalled Component : New design has a higher strength material and welded to the steering knuckle Identify How/When Recall Condition was Corrected in Production : Implemented a new design with higher strength material as well as an additional weld connecting the arm to the knuckle into production at Dexter Canada on 30-October-2022. Part 573 Safety Recall Report 23V-543 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Letter will be issued to customer no later than 04-Aug-2023 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : AUG 02, 2023 – AUG 04, 2023 * NR – Not Reported
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Hyundai Translead 8880 Rio San Diego Drive, Suite 600 San Diego CA 92108 800-251-0871 www.translead.com IMPORTANT SAFETY RECALL NHTSA Campaign # 23V-543 This notice applies to your Hyundai Translead Trailers on BOM#30017442 (2 units). VIN list attached. August 11th, 2023 Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai Translead has decided that a defect which relates to motor vehicle safety exists in certain 2022 dry van trailers. Important! – Your trailer(s) fall within the recall population – You should avoid use and schedule an appointment with Dexter Axle Company to have your unit inspected. Why is a recall being conducted? Under low speed, high lateral loading events, the bolt-on steer arm of the Dexter Smart Steer 2.0 self-steering axle may fracture. The fractured steer arm and attached tie rod will fall to the ground causing a risk for separation leading to an accident. What are we doing about the problem? Dexter Axle Company has implemented a new design with higher strength material as well as an additional weld connecting the arm to the knuckle. A remedy program has already been implemented. The service work will include: 1. Remove the existing steer arms and mounting hardware 2. Clean mounting surface and surrounding surfaces to prepare for mounting of the new bolt-on steer arm and additional welds 3. Grind a 3/16” chamfer along the mounting face edge (see page three for location & detail) 4. Mount new design steer arms (Part # 703293-LH/RH) with supplied hardware and torque to 400 ft-lbs. 5. Add welds as shown on page three of the service bulletin What should you do? Please contact a Dexter Axle Company at 547-295-7888 at your earliest convenience to arrange an inspection, repair, or training, if required. Hyundai Translead 8880 Rio San Diego Drive, Suite 600 San Diego CA 92108 800-251-0871 www.translead.com What if I no longer own this trailer? Notify Hyundai Translead either by phone 866-482-2739, or e-mail htcc@hyundaitranslead.com to inform us you no longer own this vehicle. Please be sure to include your 17 digit VIN number in all correspondence. Who should you contact if you have further questions or concerns? Please contact a Dexter Axle Co. representative at 547-295-7888 and if not available contact Hyundai Translead at 866-482-2739 or e-mail: htcc@hyundaitranslead.com . If after having attempted to take advantage of this recall you believe you have not been able to have your units remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http://www.safercar.gov. Federal law requires that you forward a copy of this safety recall notice to the lessee within 10 days. We apologize for any inconvenience this safety recall may cause, however your safety is our primary concern. Sincerely, Hyundai Translead Hyundai Translead 8880 Rio San Diego Drive, Suite 600 San Diego CA 92108 800-251-0871 www.translead.com Istate Coxe Transp 53′ Mat. # 30017442 VIN List:
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