“This site contains affiliate links for which OEMDTC may be compensated” |
March 30, 2023 NHTSA CAMPAIGN NUMBER: 23V225000
Front Side Air Bags May Deploy Improperly
An air bag that does not deploy as intended increases the risk of injury in a crash.
NHTSA Campaign Number: 23V225
Manufacturer Jayco, Inc.
Components ELECTRICAL SYSTEM, AIR BAGS
Potential Number of Units Affected 2
Summary
Jayco, Inc. (Jayco) is recalling certain 2022 Entegra Coach Qwest motorhomes. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Remedy
Dealers will inspect the installation of the wiring harness and will attach it properly to the seat base, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is MB 23V-101.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted. In the event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury.
What We’re Doing
MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly.
Chronology :
Please refer to Daimler’s chronology on 23v-101.
Jayco is not aware of any reports of accident or injury related to this condition.
MBAG is aware of no warranty claims, field or service reports, or reports of property damage, death or injury related to this defect.
March 13, 2023 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to CPAC. On March 15, 2023 The Corrective Preventive Action Committee (CPAC) decided to elevate the incident to the Safety Steering Committee (SSC). On March 23, 2023 SSC voted to proceed with a pass through chassis recall.
Front Side Air Bags May Deploy Improperly – 2022 Mercedes-Benz Sprinter
https://mb.oemdtc.com/2566/front-side-air-bags-may-deploy-improperly-2022-mercedes-benz-sprinter
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
ENTEGRA | QWEST | 2022 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23V225-5450.PDF 214.062KB
Recall Acknowledgement
RCAK-23V225-7719.pdf 688.139KB
Remedy Instructions and TSB
RCRIT-23V225-2716.pdf 1478.995KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V225-4434.pdf 172.819KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V225&docType=RCL
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 🔥【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2024 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 🛠【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 🚗【Cover 10000+ models &60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2024. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 🛒【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee 】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎁【Great festival Idea:Applicable for Many People】+【High End and Exquisite Protective Packaging】 Best one item for Dad, Husband, Boyfriend, Handy Men. Every car owner will need a 4 systems diagnostic scan tool! This code reader fits for home mechanic, DIY car owners, advanced hobbyiest, car dealer, auto repair shop, automotive engineer, diagnostic tech, automobile tech, individual. Apparently, this is the most economical scan tool for every mechanic.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vans Customer Service and Parts
Internal
TO: Mercedes-Benz Dealer Principals,
General Managers, Sales Managers, Service
Managers, Parts Managers
FROM: Anthony Washington, Department
Manager, Regulations and Certifications
Re: Recall Campaign Launch Notification
Model – Sprinter
Model Years 2022
Swivel Seat Wire Harness Routing
DATE: March, 2023
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vans Customer Service and Parts
Internal
Campaign No. : Campaign Desc. : Swivel Seat Wire Harness Routing 2023030003 VS30DRESIT
This is to notify you of the Recall Campaign Launch to reroute the swivel seat wire harness on approximately 350 MY 2022
Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from
customers.
All affected VINs will be flagged “OPEN” in VMI and CANNOT BE SOLD until the recall has been remedied.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that
on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the
electrical wiring harness might become damaged over time when a front swivel seat is adjusted. In the
event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in
the seat back might be impaired. This could increase the risk of injury.
What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz
dealership will inspect the installation of the wiring harness and will attach it properly.
Remedy Remedy is available
Vehicles Affected
Vehicle Model Year(s) 2022
Vehicle Model Sprinter
Vehicle Populations
Population 350
Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this
notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline An owner notification letter to be mailed at the end of March, 2023
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward
this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective
MBUSA fleet representative for further information and next steps. For repairs,
please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer
satisfaction.
V-RC-2019050017
Campaign No. 2023030003, March, 2023
TO:
SUBJECT:
ALL MERCEDES-BENZ CENTERS
Model 907 Sprinter, Model Year 2022
Swivel Seat Wire Harness Routing
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has
determined that on certain Sprinter (907 platform) vehicles equipped with electrically
adjustable front swivel-seats, the electrical wiring harness might become damaged over
time when a front swivel seat is adjusted. In the event of a damaged wiring harness, it
cannot be ruled out that the function of the side airbag installed in the seat back might be
impaired. This could increase the risk of injury.
MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized
Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach
it properly.
Prior to performing this Recall Campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 350 vehicles are involved.
Order No. V-RC-2023030003This bulletin has been created and maintained in accordance
with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP
S424HH001, Control of Quality Records.
Model 907
with code SF1 (Driver’s seat electrically adjustable)
with code SR8 (Swivel base for driver’ seat)
Model 907
with code SF2 (Electrically adjustable co-driver’s seat)
with code SR9 (Swivel base for co-driver’ seat)
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Damage Code Code
L 12 1601 Operations: Check line installation of rotating seats 0.1hr 54 918 10 VS30DRESI
T
L 12 1602 Operations: Modify line installation of a rotating seat
(after check)
0.1hr 54 918 10 VS30DRESI
T
L 12 1603 Operations: Modify line installation of 2 rotating
seats (after check)
0.1hr 54 918 10 VS30DRESI
T
D91.29-A012-79
Shown on driver’s seat with code SF1 (Electrically adjustable driver’s seat) and code SR8 (Driver’s seat rotating
frame)
1 Wiring harness 3 Cable tie with fir tree clip
2 Rotating seat 4 Cable tie
If rotating seats are installed on the driver and passenger side, then the line installation of both
rotating seats must be checked and adapted, if necessary.
V-RC-2023030003 1
aWarning Risk of injury during testing and
repair operations related to
pyrotechnical components
Do not expose pyrotechnical
component parts to temperatures
above 100 ℃ or 212 °F.
Disconnect current supply when
working on such component parts.
AS91.00-Z-0008-01A
Notice Information on preventing damage
to electronic components due to
electrostatic discharge
AH54.00-P-0001-01A
Notice Notes on carrying out repair work
in the vehicle interior
AH68.00-D-0001-01KOS
Information, assessment and legal
requirements when working with,
handling and storing pyrotechnical
components
AH91.00-Z-0000-10A
g Check
1 Check whether vehicle is affected
by measure
2 V-RC-2023030003
2 Check wiring harness (1) on
rotating seat (2).
i
To do so, move rotating seat (2)
down completely using electrical
seat adjustment, and check
whether there is sufficient space
between wiring harness (1) and
rotating seat console, or whether
actuator motor of electrical seat
adjustment CANNOT touch wiring
harness (1).
Check wiring harness (1) for
damage.
i
If rotating seats (2) are installed on
the driver’s side and front
passenger side, then the wiring
harnesses (1) of both rotating
seats (2) must be checked and
adapted if necessary.
If actuator motor of electrical seat
adjustment touches wiring harness
(1) (see picture) or wiring harness
(1) is damaged:
↓
Repair wiring harness and
continue with next operation step.
If wiring harness (1) does not
touch actuator motor of electrical
seat adjustment and wiring
harness (1) is not damaged:
↓
end the measure.
Adapt line installation
3 Adjust rotating seat (2) until wiring
harness (1) is accessible.
4 Subsequently modify mount of
wiring harness (1) at rotating seat
(2).
i
To do so, remove cable tie with fir
tree clip (2) from rotating seat
console and fasten wiring harness
(1) next to original position on
rotating seat console with a new
cable tie (4). See figure.
The old cable tie with the fir tree
clip (2) can remain on the wiring
harness (1).
Parts ordering note
Part no. Designation Quantity
A 000 995 90 09 Cable tie As Needed
V-RC-2023030003 3
**************************************************************************************************************
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «vin»
Name
Address
City, St. Zip
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vans and the Jayco motorized division, have decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2022 Mercedes-Benz Sprinter vehicles. This includes certain model year (“MY”) 2022 Entegra Coach Qwest Class C motorhomes. Our records indicate that your vehicle is included in the affected population of vehicles.
Certain Sprinter vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged when a front swivel seat is adjusted. In the event of a damaged wiring harness, the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury.
An authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly. This could take approximately 30 minutes. This service will be provided free of charge.
If you had this Mercedes-Benz recall completed disregard this notice. For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz Sprinter dealer at your earliest convenience. To locate authorized dealers see https://www.mbvans.com/en/dealers. Please mention you are scheduling an appointment to check the swivel seat wire harness routing under Recall Campaign # 2023030003. You may be asked for your 17-digit Vehicle Identification Number (VIN), which for your convenience is located at the top of the letter.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, contact an authorized Mercedes Benz Sprinter Dealer or you can contact Jayco Customer Service at 800-283-8267 for assistance.
Should you have any questions, please contact an authorized Mercedes-Benz Sprinter dealer or Jayco Customer Service at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your Mercedes Benz dealer and Jayco Customer Service, you may submit a complaint to NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Safety Recall: April 2023 Jayco Inc. Recall # 23V-225
Mercedes-Benz Recall # 23V-101
June 2020
Reason for this recall
What we need you to do
Recall Remedy
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-225
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. MAR 30, 2023 NHTSA Recall No. : 23V-225 Manufacturer Recall No. : MB 23V-101
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 2
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Entegra Coach Qwest Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was determined through production records.
Production Dates : OCT 12, 2022 – OCT 27, 2022
VIN Range 1 : Begin : W1X8E33Y0NN187323 End : W1X8E33Y4NN187325
ntial Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”) the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a damaged wiring harness, it cannot be ruled out that the
function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury.
Description of the Cause : Due to a deviation in the development process, the wiring harness on the rotary seat frame may have been routed with an insufficient length to the seat adjustment motor. Identification of Any Warning
that can Occur : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. When the issue occurs, the driver might notice the SRS indicator lamp illuminated in the instrument cluster.
Involved Components : Part 573 Safety Recall Report 23V-225 Page 2 Component Name 1 : Cable Strap, Main Line Kit Component Description : Cable Strap, Main Line Kit Component Part Number : A0009956790, A9075407465 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Please refer to Daimler’s chronology on 23v-101.
Jayco is not aware of any reports of accident or injury related to this condition.
MBAG is aware of no warranty claims, field or service reports, or reports of property damage, death or injury related to this defect. March 13, 2023 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to CPAC. On March 15, 2023 The Corrective Preventive Action Committee (CPAC) decided to elevate the incident to the Safety Steering Committee (SSC). On March 23, 2023 SSC voted to proceed with a pass through chassis recall. Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealership will inspect the installation of
the wiring harness and will attach it properly to the seat base. There will be no charge for this service.
Any repairs would have been covered through the normal warranty process. If you have already paid to have this recall condition corrected, you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. An original or clear copy of all receipts showing name, address, VIN, problem, repair, who did the repair, cost, proof of payment are required.
Daimler will be reporting the quarterly completion rates to NHTSA. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-225
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The wiring harness will be attached properly to the seat base. A change in the routing of the electrical wiring harness ensures that this issue can no longer occur from May 5,2022 onwards. Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAY 01, 2023 – MAY 01, 2023
Planned Owner Notification Date : MAY 01, 2023 – MAY 01, 2023
* NR – Not Reported
SEOCONTENT-END