22-094-PUS – Inside Panels Insufficiently Attached – 2021-2022 Micro Bird G5, MBII, & T-Series School Buses

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Recall 22-094-PUS / NHTSA Recall 22V540 IMPORTANT SAFETY RECALL NOTICE – 22V540 This notice applies to your vehicle(s) appearing on the attached list September 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Micro Bird has decided that a defect which relates to motor vehicle safety exists in 2021-2022 G5, MBII, and T-Series school buses. So that we can notify you of recalls affecting your vehicle(s), it is important that you inform us of any change or error in your mailing address, vehicle ownership or status. (Please use the form at the bottom of this letter) In certain vehicles, the inside panels under the windows may have been insufficiently attached, and accordingly these vehicles may not comply with the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” If the inside panels under the windows have been insufficiently attached, in case of impact, they may separate, increasing the risks of injury. To complete this recall, locate the unit(s) in your fleet that appear on the attached List of Recalled Vehicles and contact a Micro Bird dealer to make an appointment to have the situation corrected, free of charge. Visit https://www.microbird.com/dealers to locate a Micro Bird dealer near you. Once your vehicle(s) is(are) corrected please visit the Recall portal at https://supportclient.microbird.com and log into your User account to submit the completed and signed List of Recalled Vehicles included with this letter on the Form tab for Recall 22-094-PUS. This information will also allow us to update our files. Note: If you have never registered on our Recall portal, use the Portal ID that appears on the List of Recalled Vehicles to create a User Account. Once created, on subsequent visits, you will only need your email address and password to access your User Account. Once a User account is created, we no longer print the Portal ID on the List of Recalled Vehicles. If not possible to have your vehicle corrected at a Micro Bird dealer: 1- Visit the Recall portal at https://supportclient.microbird.com, log into your User account and select the Recall 22-094-PUS to order parts and download correction instructions 2- Please have the correction applied at a certified garage. 3- Complete, for each of your vehicles, and sign, the form section of the List of Recalled Vehicles included with this Notification. 4- Once you have completed or declined the recall for all your vehicles, for reimbursement, transmit the completed and signed List of Recalled Vehicles and your detailed invoice(s) to a Micro Bird dealer. Please send any question or concern regarding this recall campaign to recall@microbird.com, using 22-094-PCS or 2022-406 in the Subject area. Micro Bird Corporation Inc., 3000 Girardin, Drummondville (Quebec) J2E 0A1 We evaluate that it may take up to three (3) hours to repair your vehicle depending on the model. Micro Bird Corporation will reimburse parts and labor to mitigate this recall, but it will be your responsibility as owner to contact a Micro Bird dealer to have the defect corrected. If you have leased this vehicle to another person or organization, you must forward this letter to the lessee within ten (10) days We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Should Micro Bird Corporation Inc. fail or be unable to remedy the situation without charge, you may contact: Associate Administrator, National Highway Traffic Safety Administration 1200 New Jersey Ave S.E., Washington, DC 20590 Phone: (888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov Changed address or sold the vehicle? If you have changed address, or have sold the vehicle, please fill in the following form, and send it to Micro Bird Corp. by email at recall@microbird.com, using 22-094-PUS or 22V540 in the Subject area. The information you provide will be used to update our files and, if needed, notify the new owner about this recall. Recall 22-094-PUS / NHTSA Recall # 22V540 DO NOT COMPLETE THIS SECTION UNLESS: Your company changed its name, moved, or no longer own this vehicle. Vehicle serial number: ____________________________________________ ❑ This vehicle was stolen. ❑ This vehicle was destroyed. ❑ The company changed its name or moved (indicate the new name/address and phone number): ❑ I no longer own the vehicle (indicate the name/address and phone number of new owner). Complete the following section only if your company has changed its name or moved or to provide the name and address of the new owner Name: Address: City: State: Phone: Zip code: Signature: Date:

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DATE: September 2022 TO: Micro Bird Distributors SUBJECT: Recall 22-094-PUS /NHTSA # 22V540 FROM: Marie Claude Gagnon, Product Certification and Specification Specialist, Micro Bird Inc. This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Micro Bird has decided that a defect which relates to motor vehicle safety exists in 2021-2022 G5, MBII, and T-Series school buses. In certain vehicles, the inside panels under the windows may have been insufficiently attached, and accordingly these vehicles may not comply with the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” If the inside panels under the windows have been insufficiently attached, in case of impact, they may separate, increasing the risks of injury. To complete this recall, owners will contact you to make an appointment for repair. We request that you apply for reimbursement via the GOLs claim system with detailed invoices and list of repaired vehicles so we can update our files. Micro Bird Corporation will provide instructions and parts, and reimburse labor to mitigate this recall at no charge. The allotted time to correct the defect depends on the model of the vehicle as well as whether a shoulder pad has been installed in the vehicle. To learn how much time is allotted for each vehicle, please refer to the instructions that are provided with this letter. We apologize for any inconvenience this action may have caused and we thank you for your cooperation.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-540 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : AUG 29, 2022 NHTSA Recall No. : 22V-540 Manufacturer Recall No. : 22-094-PUS Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 127 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : AUG 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Micro Bird MBII Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : DEC 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 Micro Bird T-Series Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : FEB 01, 2022 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-540 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : In certain vehicles, the inside panels under the windows may have been insufficiently attached, and accordingly these vehicles may not comply with the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” FMVSS 1 : 221 – School bus body joint strength FMVSS 2 : NR Description of the Safety Risk : If the inside panels under the windows have been insufficiently attached, in case of impact, they may separate, increasing the risks of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Inside panels under the windows Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During regular inspection in April 2022, it was noticed that there was a slight gap between the inside panel below the windows and the windowsill, just big enough to slip the blade of a cutting knife, but possibly pointing toward a lack of glue. Pointed inspections allowed to identify more vehicles that had the same issue. All these vehicles had been manufactured during certain and identifiable manufacture periods. Further investigation confirmed that the defect came from either the application of an insufficient amount of glue, or that the delay between application Part 573 Safety Recall Report 22V-540 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 and installation of the panel was too important. Tests were then performed to determine whether the vehicles presenting the defect would still meet the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” It was determined that at least some of the vehicles would not comply with the standard. Since there is no easy way to identify the vehicles that present the defect, it was decided, on July 21, 2022, to recall the school vehicles that have been manufactured during the identified periods of manufacture. We have received no claim, nor any accident, injury or fatality has been reported to Micro Bird regarding this situation. Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide parts and instructions on how to correct the defect, at no charge. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have their vehicle(s) corrected. Owners who have incurred costs to obtain a remedy for the defect addressed by this recall campaign within a reasonable time in advance of notification, may submit their claims to Micro Bird. Reimbursement, in part or in full, will be provided upon approval of the claim. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Micro Bird will provide notification to dealers by email, and in writing to owners of the recalled vehicles Planned Dealer Notification Date : SEP 09, 2022 – SEP 14, 2022 Planned Owner Notification Date : SEP 19, 2022 – SEP 27, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-540 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : JUL 27, 2022 NHTSA Recall No. : 22V-540 Manufacturer Recall No. : 22-094-PUS Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 127 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : AUG 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Micro Bird MBII Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : DEC 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 Micro Bird T-Series Vehicle Type : Body Style : Power Train : NR Descriptive Information : The inside panels under the windows of certain vehicles may not comply with the Federal Motor Vehicle Safety Standard number 221, “School bus body joint strength.” Production Dates : FEB 01, 2022 – JUL 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-540 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Noncompliance : Description of the Noncompliance : In certain vehicles, the inside panels under the windows may have been insufficiently attached, and accordingly these vehicles may not comply with the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” FMVSS 1 : 221 – School bus body joint strength FMVSS 2 : NR Description of the Safety Risk : If the inside panels under the windows have been insufficiently attached, in case of impact, they may separate, increasing the risks of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Inside panels under the windows Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : During regular inspection in April 2022, it was noticed that there was a slight gap between the inside panel below the windows and the windowsill, just big enough to slip the blade of a cutting knife, but possibly pointing toward a lack of glue. Pointed inspections allowed to identify more vehicles that had the same issue. All these vehicles had been manufactured during certain and identifiable manufacture periods. Further investigation confirmed that the defect came from either the application of an insufficient amount of glue, or that the delay between application Part 573 Safety Recall Report 22V-540 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 and installation of the panel was too important. Tests were then performed to determine whether the vehicles presenting the defect would still meet the requirements of Federal Motor Vehicle Safety number 221, “School bus body joint strength.” It was determined that at least some of the vehicles would not comply with the standard. Since there is no easy way to identify the vehicles that present the defect, it was decided, on July 21, 2022, to recall the school vehicles that have been manufactured during the identified periods of manufacture. We have received no claim, nor any accident, injury or fatality has been reported to Micro Bird regarding this situation. Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide parts and instructions on how to correct the defect, at no charge. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have their vehicle(s) corrected. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : TBD Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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