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July 15, 2022 NHTSA CAMPAIGN NUMBER: 22V507000
High Voltage Harness Connector May Detach
An improperly latched harness connector can detach, and result in a sudden loss of power steering and drive power, increasing the risk of a crash.
NHTSA Campaign Number: 22V507
Manufacturer Arcimoto Inc
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 581
Summary
Arcimoto Inc. (Arcimoto) is recalling certain 2019-2022 FUV, 2020-2022 Roadster, Deliverator and 2021 Rapid Responder hybrid electric vehicles. The high voltage (HV) control board cover may prevent the high voltage connector from latching properly to the plug.
Remedy
Arcimoto will replace the HV control board cover, free of charge. Owner notification letter were mailed September 14, 2022. Owners may contact Arcimoto customer service at 1-541-683-6293.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Arcimoto has decided that a defect which relates to motor vehicle safety exists in certain 2019-2022 D-Deliverators, E-Rapid Responders, R-Roadsters, and T-FUVs.
Chronology :
On June 2nd, 2022, Arcimoto’s production line identified an issue with a HV/Harness Connector being unable to fully engage with the latching mechanism. This lack of engagement allowed the connector to become dislodged over time. There were no previous customer complaints, field reports, or warranty claims before the discovery on June 2nd. A safety management meeting was called to discuss the next steps to take. It was decided that more testing should be done to determine just how likely the HV/Harness Connector could become disengaged without being properly engaged over time. A High Accelerated Life Test (HALT) was conducted by the Quality Department to simulate real life conditions. The test results showed that there is significant probability that the connection could disengage over time, resulting in the worst case scenario of losing power steering and traction power. On June 7th, the production line began using the HV Control Board Covers with the recess to allow for proper latching. On July 8th, after the test data came back showing proof of the safety risk, Arcimoto Executives and Safety Committee Members voted unanimously to conduct a voluntary recall and notify NHTSA of our findings and decision.
Why is your vehicle being recalled?
Arcimoto discovered a defect in the high voltage (HV) control cover; this defect prevents the HV connector from fully latching. When this happens, over time, the HV connector could become disengaged. If the HV connector does lose connection, all HV power will be lost, which increases the risk of the vehicle being involved in a crash.
What will we do?
Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their vehicle’s HV control cover upgraded. There will be no charge to vehicle owners for this service.
What should you do?
Please contact Arcimoto to schedule a service appointment.
11 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ARCIMOTO | DELIVERATOR | 2020-2022 |
ARCIMOTO | FUV | 2019-2022 |
ARCIMOTO | RAPID RESPONDER | 2021 |
ARCIMOTO | ROADSTER | 2020-2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V507-8558.pdf 645.235KB
Defect Notice 573 Report
RCLRPT-22V507-6634.PDF 219.189KB
Recall 573 Report – 9/7/22
RCLRPT-22V507-5249.PDF 218.048KB
Recall 573 Report – 8/3/22
RCLRPT-22V507-5883.PDF 218.066KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V507-3644.PDF 211.124KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V507-2528.pdf 159.028KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V507-4398.PDF 211.222KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V507-0155.PDF 211.309KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V507&docType=RCL
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SEOCONTENT-START
IMPORTANT SAFETY RECALL Arcimoto, Inc. This notice applies to your vehicle: 7F7ATR31XXXXXXXXX Arcimoto, Inc. PO Box 25658, Eugene, OR 97402 Tel: (541) 683-6293 September 12, 2022 Safety Recall: HV Board/Harness Connector not Engaging Connector Latch Mechanism Due to Interference with Cover Recall Number: 22V507 Dear : This notice is being sent to you to in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Arcimoto has decided that a defect which relates to motor vehicle safety exists in certain 2019-2022 D-Deliverators, E-Rapid Responders, R-Roadsters, and T-FUVs. Why is your vehicle being recalled? Arcimoto discovered a defect in the high voltage (HV) control cover; this defect prevents the HV connector from fully latching. When this happens, over time, the HV connector could become disengaged. If the HV connector does lose connection, all HV power will be lost, which increases the risk of the vehicle being involved in a crash. What will we do? Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their vehicle’s HV control cover upgraded. There will be no charge to vehicle owners for this service. What should you do? Please contact Arcimoto to schedule a service appointment. Do you have questions? ! IMPORTANT ! Your vehicle is being recalled. You should contact Arcimoto to schedule the repair at no charge. If you have any questions or concerns, do not hesitate to contact Arcimoto. Arcimoto’s main telephone number is 541-683-6293 or call Arcimoto Service and Product Support 541-780-0032. If after contacting Arcimoto, you are still not satisfied that we have done our best to remedy this condition without charge, and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V507. We apologize for any inconvenience this service request may cause you. Thank you for being an Arcimoto customer. Sincerely, Arcimoto, Inc. Tel: (541) 683-6293 PO Box 25658, Eugene, OR 97402
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-507 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : JUL 15, 2022 NHTSA Recall No. : 22V-507 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Part 573 Safety Recall Report 22V-507 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : SEP 19, 2021 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR314MER00275 Not sequential VIN Range 4 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00035 Not sequential VIN Range 5 : Begin : 7F7ATR318NER00037 End : 7F7ATR315NER00044 Not sequential VIN Range 6 : Begin : 7F7ATR319NER00046 End : 7F7ATR318NER00054 Not sequential VIN Range 7 : Begin : 7F7ATR315NER00058 End : 7F7ATR313NER00060 Not sequential VIN Range 8 : Begin : 7F7ATR317NER00062 End : 7F7ATR31XNER00069 Not sequential VIN Range 9 : Begin : 7F7ATR310NER00078 End : 7F7ATR312NER00079 Not sequential VIN Range 10 : Begin : 7F7ATR312NER00082 End : 7F7ATR314NER00083 Not sequential VIN Range 11 : Begin : 7F7ATR31XNER00086 End : 7F7ATR31XNER00086 Not sequential VIN Range 12 : Begin : 7F7ATR313NER00091 End : 7F7ATR313NER00091 Not sequential Vehicle 3 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Part 573 Safety Recall Report 22V-507 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2021 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2021 – DEC 31, 2021 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Description of Defect : Description of the Defect : The HV Control Cover interferes w/ the HVBB Connector of the HV-Harness, which prevents the harness connector from latching fully with the mating plug. The HV Control Board Cover does not have enough relief clearance cut into it to allow the latch to fully engage. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a safety risk that if the HV/Harness connector is not properly latched at the time of assembly, the HV/Harness Connector, unknowingly to the operator, could dislodge itself. This dislodging would result in a sudden loss of power steering and traction power, which will make the vehicle more difficult to control and increase the likelihood of a crash. Description of the Cause : In 2019, the cover was changed from a machined cover to injection molding; there was supposed to be a recess in the HV Control Board created at that time that would allow for full engagement of the latching mechanism for the HV/ Harness. However, this recess was omitted. Identification of Any Warning that can Occur : A yellow 12V warning light will illuminate on the display of the vehicle to indicate a DC/DC inverter disconnect. The yellow indicator light will eventually turn to red, at which point a loss of power steering and traction power will occur. Involved Components : Component Name 1 : 003618 HV Board Control Cover Component Description : HV-Modules cover Component Part Number : 003618 Part 573 Safety Recall Report 22V-507 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : 003438 HV Board Connector Component Description : HV Board Component Part Number : 003438 Component Name 3 : 003342 Harness Connector Component Description : Harness Connector Component Part Number : 003342 Supplier Identification : Component Manufacturer Name : Arcimoto Address : 2034 W 2nd Ave Eugene Oregon 97402 Country : United States Chronology : On June 2nd, 2022, Arcimoto’s production line identified an issue with a HV/Harness Connector being unable to fully engage with the latching mechanism. This lack of engagement allowed the connector to become dislodged over time. There were no previous customer complaints, field reports, or warranty claims before the discovery on June 2nd. A safety management meeting was called to discuss the next steps to take. It was decided that more testing should be done to determine just how likely the HV/Harness Connector could become disengaged without being properly engaged over time. A High Accelerated Life Test (HALT) was conducted by the Quality Department to simulate real life conditions. The test results showed that there is significant probability that the connection could disengage over time, resulting in the worst case scenario of losing power steering and traction power. On June 7th, the production line began using the HV Control Board Covers with the recess to allow for proper latching. On July 8th, after the test data came back showing proof of the safety risk, Arcimoto Executives and Safety Committee Members voted unanimously to conduct a voluntary recall and notify NHTSA of our findings and decision. Part 573 Safety Recall Report 22V-507 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their HV Control Board cover replaced with a new cover that will be properly machined to allow the recess for the latching mechanism. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. There will be no reimbursement plan as Arcimoto trained technicians are the only ones allowed to repair this defect. How Remedy Component Differs from Recalled Component : The new HV Control Cover will be properly machined to include the necessary relief on the cover which will allow full engagement of the latching mechanism and prevent the HV/Harness Connector from dislodging from its connection. Identify How/When Recall Condition was Corrected in Production : On June 7th, 2022, the Manufacturing department began using only the correctly machined HV Board Control Covers with the relief properly cut in the lid to allow the HV/Harness connector to fully engage with the latching mechanism. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : AUG 04, 2022 – AUG 11, 2022 Planned Owner Notification Date : AUG 04, 2022 – AUG 04, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-507 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : AUG 03, 2022 NHTSA Recall No. : 22V-507 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : SEP 19, 2021 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR314MER00275 Not sequential VIN Range 4 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00035 Not sequential VIN Range 5 : Begin : 7F7ATR318NER00037 End : 7F7ATR315NER00044 Not sequential VIN Range 6 : Begin : 7F7ATR319NER00046 End : 7F7ATR318NER00054 Not sequential VIN Range 7 : Begin : 7F7ATR315NER00058 End : 7F7ATR313NER00060 Not sequential VIN Range 8 : Begin : 7F7ATR317NER00062 End : 7F7ATR31XNER00069 Not sequential VIN Range 9 : Begin : 7F7ATR310NER00078 End : 7F7ATR312NER00079 Not sequential VIN Range 10 : Begin : 7F7ATR312NER00082 End : 7F7ATR314NER00083 Not sequential VIN Range 11 : Begin : 7F7ATR31XNER00086 End : 7F7ATR31XNER00086 Not sequential VIN Range 12 : Begin : 7F7ATR313NER00091 End : 7F7ATR313NER00091 Not sequential Part 573 Safety Recall Report 22V-507 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Vehicle 3 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Vehicle 4 : 2021-2021 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2021 – DEC 31, 2021 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Part 573 Safety Recall Report 22V-507 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The HV Control Cover interferes w/ the HVBB Connector of the HV-Harness, which prevents the harness connector from latching fully with the mating plug. The HV Control Board Cover does not have enough relief clearance cut into it to allow the latch to fully engage. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a safety risk that if the HV/Harness connector is not properly latched at the time of assembly, the HV/Harness Connector, unknowingly to the operator, could dislodge itself. This dislodging would result in a sudden loss of power steering and traction power, which will make the vehicle more difficult to control and increase the likelihood of a crash. Description of the Cause : In 2019, the cover was changed from a machined cover to injection molding; there was supposed to be a recess in the HV Control Board created at that time that would allow for full engagement of the latching mechanism for the HV/ Harness. However, this recess was omitted. Identification of Any Warning that can Occur : A yellow 12V warning light will illuminate on the display of the vehicle to indicate a DC/DC inverter disconnect. The yellow indicator light will eventually turn to red, at which point a loss of power steering and traction power will occur. Involved Components : Component Name 1 : 003618 HV Board Control Cover Component Description : HV-Modules cover Component Part Number : 003618 Component Name 2 : 003438 HV Board Connector Component Description : HV Board Component Part Number : 003438 Component Name 3 : 003342 Harness Connector Component Description : Harness Connector Component Part Number : 003342 Part 573 Safety Recall Report 22V-507 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Arcimoto Address : 2034 W 2nd Ave Eugene Oregon 97402 Country : United States Chronology : On June 2nd, 2022, Arcimoto’s production line identified an issue with a HV/Harness Connector being unable to fully engage with the latching mechanism. This lack of engagement allowed the connector to become dislodged over time. There were no previous customer complaints, field reports, or warranty claims before the discovery on June 2nd. A safety management meeting was called to discuss the next steps to take. It was decided that more testing should be done to determine just how likely the HV/Harness Connector could become disengaged without being properly engaged over time. A High Accelerated Life Test (HALT) was conducted by the Quality Department to simulate real life conditions. The test results showed that there is significant probability that the connection could disengage over time, resulting in the worst case scenario of losing power steering and traction power. On June 7th, the production line began using the HV Control Board Covers with the recess to allow for proper latching. On July 8th, after the test data came back showing proof of the safety risk, Arcimoto Executives and Safety Committee Members voted unanimously to conduct a voluntary recall and notify NHTSA of our findings and decision. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their HV Control Board cover replaced with a new cover that will be properly machined to allow the recess for the latching mechanism. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. There will be no reimbursement plan as Arcimoto trained technicians are the only ones allowed to repair this defect. How Remedy Component Differs from Recalled Component : The new HV Control Cover will be properly machined to include the necessary relief on the cover which will allow full engagement of the latching mechanism and prevent the HV/Harness Connector from dislodging from its connection. Part 573 Safety Recall Report 22V-507 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : On June 7th, 2022, the Manufacturing department began using only the correctly machined HV Board Control Covers with the relief properly cut in the lid to allow the HV/Harness connector to fully engage with the latching mechanism. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : AUG 10, 2022 – AUG 17, 2022 Planned Owner Notification Date : AUG 10, 2022 – AUG 17, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-507 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Arcimoto Inc Submission Date : SEP 07, 2022 NHTSA Recall No. : 22V-507 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Arcimoto Inc Address : 2034 W. 2nd Ave Eugene OR 97402 Company phone : 5416836293 Population : Number of potentially involved : 581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Arcimoto FUV Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : SEP 19, 2021 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ATR312KER00000 End : 7F7ATR317KER00056 Not sequential VIN Range 2 : Begin : 7F7ATR312LER00001 End : 7F7ATR310LER00126 Not sequential VIN Range 3 : Begin : 7F7ATR310MER00001 End : 7F7ATR314MER00275 Not sequential VIN Range 4 : Begin : 7F7ATR319NER00001 End : 7F7ATR314NER00035 Not sequential VIN Range 5 : Begin : 7F7ATR318NER00037 End : 7F7ATR315NER00044 Not sequential VIN Range 6 : Begin : 7F7ATR319NER00046 End : 7F7ATR318NER00054 Not sequential VIN Range 7 : Begin : 7F7ATR315NER00058 End : 7F7ATR313NER00060 Not sequential VIN Range 8 : Begin : 7F7ATR317NER00062 End : 7F7ATR31XNER00069 Not sequential VIN Range 9 : Begin : 7F7ATR310NER00078 End : 7F7ATR312NER00079 Not sequential VIN Range 10 : Begin : 7F7ATR312NER00082 End : 7F7ATR314NER00083 Not sequential VIN Range 11 : Begin : 7F7ATR31XNER00086 End : 7F7ATR31XNER00086 Not sequential VIN Range 12 : Begin : 7F7ATR313NER00091 End : 7F7ATR313NER00091 Not sequential Part 573 Safety Recall Report 22V-507 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Arcimoto Rapid Responder Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2021 – DEC 31, 2021 VIN Range 1 : Begin : 7F7AER318MER00001 End : 7F7AER318MER00001 Not sequential Vehicle 3 : 2020-2022 Arcimoto Roadster Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ARR314LER00001 End : 7F7ARR31XLER00004 Not sequential VIN Range 2 : Begin : 7F7ARR312MER00001 End : 7F7ARR316MER00020 Not sequential Vehicle 4 : 2020-2022 Arcimoto Deliverator Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : Affects five-hundred and eighty-one MY2019 – MY2022 vehicles (fifty-seven MY2019 T-FUV, one-hundred twenty-six MY2020 T-FUV, six MY2020 D-Deliverator-1, four MY2020 R-Roadster, one MY2021 E-Rapid Responder, twenty-three MY2021 RRoadster, twenty MY 2021 Deliverators, two-hundred seventy-five MY2021 T-FUV, and sixty-nine MY2022 T-FUV) produced from 09/19/2019 through to 06/07/2022. Production Dates : JAN 01, 2020 – JUN 07, 2022 VIN Range 1 : Begin : 7F7ADR316LER00001 End : 7F7ADR315LER00006 Not sequential VIN Range 2 : Begin : 7F7ADR314MER00001 End : 7F7ADR313MER00023 Not sequential Part 573 Safety Recall Report 22V-507 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The HV Control Cover interferes w/ the HVBB Connector of the HV-Harness, which prevents the harness connector from latching fully with the mating plug. The HV Control Board Cover does not have enough relief clearance cut into it to allow the latch to fully engage. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a safety risk that if the HV/Harness connector is not properly latched at the time of assembly, the HV/Harness Connector, unknowingly to the operator, could dislodge itself. This dislodging would result in a sudden loss of power steering and traction power, which will make the vehicle more difficult to control and increase the likelihood of a crash. Description of the Cause : In 2019, the cover was changed from a machined cover to injection molding; there was supposed to be a recess in the HV Control Board created at that time that would allow for full engagement of the latching mechanism for the HV/ Harness. However, this recess was omitted. Identification of Any Warning that can Occur : A yellow 12V warning light will illuminate on the display of the vehicle to indicate a DC/DC inverter disconnect. The yellow indicator light will eventually turn to red, at which point a loss of power steering and traction power will occur. Involved Components : Component Name 1 : 003618 HV Board Control Cover Component Description : HV-Modules cover Component Part Number : 003618 Component Name 2 : 003438 HV Board Connector Component Description : HV Board Component Part Number : 003438 Component Name 3 : 003342 Harness Connector Component Description : Harness Connector Component Part Number : 003342 Part 573 Safety Recall Report 22V-507 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Arcimoto Address : 2034 W 2nd Ave Eugene Oregon 97402 Country : United States Chronology : On June 2nd, 2022, Arcimoto’s production line identified an issue with a HV/Harness Connector being unable to fully engage with the latching mechanism. This lack of engagement allowed the connector to become dislodged over time. There were no previous customer complaints, field reports, or warranty claims before the discovery on June 2nd. A safety management meeting was called to discuss the next steps to take. It was decided that more testing should be done to determine just how likely the HV/Harness Connector could become disengaged without being properly engaged over time. A High Accelerated Life Test (HALT) was conducted by the Quality Department to simulate real life conditions. The test results showed that there is significant probability that the connection could disengage over time, resulting in the worst case scenario of losing power steering and traction power. On June 7th, the production line began using the HV Control Board Covers with the recess to allow for proper latching. On July 8th, after the test data came back showing proof of the safety risk, Arcimoto Executives and Safety Committee Members voted unanimously to conduct a voluntary recall and notify NHTSA of our findings and decision. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to contact Arcimoto to schedule a service appointment to have their HV Control Board cover replaced with a new cover that will be properly machined to allow the recess for the latching mechanism. There will be no charge to vehicle owners for this service. To the best of our knowledge, no owners have incurred any costs resulting from this defect. There will be no reimbursement plan as Arcimoto trained technicians are the only ones allowed to repair this defect. How Remedy Component Differs from Recalled Component : The new HV Control Cover will be properly machined to include the necessary relief on the cover which will allow full engagement of the latching mechanism and prevent the HV/Harness Connector from dislodging from its connection. Part 573 Safety Recall Report 22V-507 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : On June 7th, 2022, the Manufacturing department began using only the correctly machined HV Board Control Covers with the relief properly cut in the lid to allow the HV/Harness connector to fully engage with the latching mechanism. Recall Schedule : Description of Recall Schedule : Arcimoto does not intend to send any dealer or distributor notifications, as it has neither dealers nor distributors at this time. Planned Dealer Notification Date : SEP 14, 2022 – SEP 21, 2022 Planned Owner Notification Date : SEP 14, 2022 – SEP 21, 2022 * NR – Not Reported
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