• Tachometer
• Speedometer
• Vehicle Settings
• Trip Computer Information
• Driver Assistance
• Cruise Control System Information
• MI-PILOT Assist
• FAST-key Operation Information
• Audio Information

2.

Check EV MODE SWITCH, BATTERY CHARGE/SAVE MODES.
EV Mode Selector Switch
Press the “EV” priority button on the center console and check that “EV” displays on the
MID when pressed and goes off when pressed again.

NORMAL EV, SAVE and CHARGE Modes
NORMAL MODE - Select this mode for normal driving. Both the electric motor and engine will
be used in a well-balanced manner.
EV MODE - This mode helps drive the vehicle without starting the engine as frequently to
minimize noise and exhaust gas emissions.
SAVE MODE - To save to save the remaining power in the drive battery while driving. This
mode can also be used to reduce electric power consumption fromt he driver battery during
high-speed driving.

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3.

AUTOMATIC TRANSAXLE SHIFT SELECTOR (Joystick).
With the brake pedal depressed and the POWER switch in the “ON” position, cycle the shift
selector into the following gears and check that they display on the MID: R (Reverse), N
(Neutral), D (Drive), B3 (pull down once from “D”), B5 (pull down twice from “D”).
NOTE: All Regenerative Braking (B) modes will be checked during the full road test. See step 5 for more
details.

CONDUCT A FULL ROAD TEST
Drive the vehicle to identify dynamic symptoms that may need correction. Use the following
instructions as a guide.
! WARNING
DO NOT ATTEMPT TO TEST ANY SYSTEM THAT CANNOT BE SAFELY TESTED WHILE
DRIVING (e.g., COLLISION MITIGATION SYSTEM [if equipped] or ADAPTIVE CRUISE CONTROL
FOLLOWING DISTANCE [if equipped]).
! WARNING
Your route should be relatively free from traffic so you can safely conduct the
test and concentrate on vehicle operation and performance.
! WARNING
ALWAYS follow all traffic laws and safe driving practices. The PDI road test
should be conducted under a variety of different operating and road conditions.

Vehicles equipped with air conditioning: Place a thermometer in the center vent before beginning
your road test. This will be used later to check air conditioner operation.

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4. Check ENERGY FLOW IN MID AND SDA SCREENS.
The Outlander PHEV automatically selects the most efficient drive mode depending on driving
conditions and battery charge condition. See illustrations below for descriptions of the 3 drive
system modes. Perform the road test at varying speeds, as shown below, in order to test in all 3
modes and verify the Energy Flow displays in the MID and SDA screens.
EV DRIVE MODES
EV Mode:
All-electric mode with efficient driving
performance. Motors drive the vehicle
via battery electricity alone.

Series Hybrid Mode:
Engine generates electricity. Motors are
powered with periodic assistance and
drive the vehicle via engine-generated
electricity.

Parallel Hybrid Mode:
Surplus power charges the battery.
Engine powered (on highways for example) with
periodic motor assistance and battery charging
when battery level is low. Engine drives the vehicle with assistance from the electric motors.

EV DRIVE MODE PATTERNS

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Energy Flow Display on MID
Press the Info button to the left of the steering wheel to change the MID to the Energy Flow
Display.
Energy Flow Display on MID

EV Mode

Series Hybrid Mode

Parallel Hybrid Mode

Energy Flow Display on SDA
Press the MENU button then on the SDA touchscreen select INFO, and EV to view the energy
usage. For more information on all the available PHEV related display screens, refer to the
Owner's Manual.

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5.

REGENERATIVE BRAKING
Check the levels of regenerative braking strength with the shift selector and steering wheel
shift paddles.
Regeneration Control - Shift Selector (Joystick)
Pull the selector lever towards you to activate the lower level “B3” regenerative braking. Pull the
selector level again to activate the stronger “B5” level. Verify the MID display changes to show
the different levels.
Regeneration Control - Shift Paddles on Steering Wheel
Pull on the “-” (down) and “+” (up) shift paddles on the steering wheel. Verify all levels display
in the MID as shown as all the levels are selected. (See illustration and table below.) For more
details, refer to the Owner's Manual and PHEV training materials.

Regeneration Control with Shift Paddles
B0

B1

B2

B3

B4

B5

B5

Stronger Regenerative Braking

B3

B2

B1

B0

Weaker Regenerative Braking

" - ” DOWN Paddle

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B4

“ + ” UP Paddle

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6. SUPER-ALL WHEEL CONTROL (S-AWC) DISPLAY FUNCTIONS.
Ensure the mode display changes (e.g., NORMAL, 4WD LOCK) when toggling the mode switch.

7.

Check ELECTRIC MOTOR PERFORMANCE.
WARNING
ALWAYS follow all traffic laws and safe driving practices. Check
performance under the following conditions. The throttle should respond without
hesitation, and performance should be smooth in all conditions.
•
Part Throttle
At a constant speed of 25-35 mph (40-56 km/h).
•
Under Load
Accelerate to 3/4 throttle.
•
At Cruise
At a constant speed of 45-55 mph (75-90 km/h).
!

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8. Check CRUISE CONTROL.
Cruise control switches are located on the steering wheel.
Control Functions
Main Switch - Activates the system (4).
Set Switch - Sets desired cruise speed and reduces speed incrementally (2).
Res+ - Resumes set speed or increases speed incrementally (1).
Cancel - Deactivates the system without erasing the set speed (3).
Distance - Changes the vehicle following distance: long, middle, short

WARNING

!

NOTE: Cruise control will not operate below 20 mph.

System Operation Check
a.

Accelerate to 20+ mph.

b. Turn on the MAIN switch. Make sure the CRUISE light illuminates.
c. Use the SET function to set the vehicle speed.
d. Increase the vehicle speed slightly by using the RES+ button momentarily.
e.

Check each canceling function by depressing the brake and the CANCEL button.

f.

Resume the set speed by using the RES+ button.

g. Turn the cruise control off by pressing the MAIN switch.
Vehicles Equipped with Adaptive Cruise Control/ACC (if equipped)
Perform checks h-k in addition to those for standard cruise control (above).
h. Confirm the MID displays the screen for ACC/DISTANCE when set.
i.

Confirm the Distance Scale toggles from Near to Far when the Distance switch is
pressed. The ACC system maintains the set vehicle speed, similar to standard cruise
control, as long as no vehicle is detected in the lane ahead. The ACC system displays
the set speed.

j.

Press the MAIN switch to turn cruise control OFF.

k.

Press and hold the MAIN switch until CRUISE displays without the distance scale.
The system is now in normal cruise control mode.

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9. Check AVAS (Acoustic Vehicle Alerting System).
When driving or when the vehicle is in READY mode, the electric motors are very quiet at low
speeds and an audible pedestrian alert system has been added. The alert is heard in
forward and reverse gears between certain speeds.
•
Check that the alert is heard while the vehicle is in gear, between approximately 0 and 22
mph (0 and 35 km/h) under the following conditions:
•
•
•

Brake pedal and parking brake released

•
Selector in D or R
Check that the alert is not heard at speeds less than approximately 2 mph (3 km/h) with the
brake pedal depressed, or above approximately 22 mph (35 km/h) while driving.
Check that the alert is not heard with the gear selector in Park and engine running.

AVAS Operation

10. SQUEAKS, RATTLES, AND WIND NOISE.
Check for any abnormal noise and vibration during your road test, including driveline, pedal, or
steering wheel vibration. Listen for rattles and squeaks from interior components (e.g.
glovebox, seats). Correct them as necessary.
Be sure to close all windows and sunroof and turn off the audio during this inspection.
11. STEERING OPERATION, WHEEL ALIGNMENT, and HANDLING.
Make sure the steering wheel is centered when the vehicle is traveling straight ahead.
The vehicle should track straight on a level surface, without pulling or drifting. If a problem is
identified, correct it. Refer to the Service Manual for adjustment procedures.
12. BRAKE PERFORMANCE AND ANTI-LOCK BRAKE SYSTEM (ABS) OPERATION.
Brake Performance (including ABS/ASC/TCL)
The vehicle should brake smoothly and in a straight line. There should be no abnormal noise
(including squeaks) or vibration while braking. The brake pedal should feel firm, not soft or
mushy.

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ABS Operation
!

WARNING

Always check that no vehicles are behind you when checking ABS.
In a safe location with no other vehicles or objects around, check the operation of the ABS
system. During hard braking, the vehicle should come to a controlled, straight stop. You will
feel some pedal pulsation and may hear normal operating sounds from the ABS system.
13. WINDSHIELD WIPER AND WASHER OPERATION (front and rear)
Washer Aim (front and rear)
a.

Check washer aim, both front and rear (if equipped).

b. Vehicles equipped with intelligent windshield washer - Pull the windshield washer lever for
approximately 0.5 seconds. Confirm the washer sprays between wiper blade sweeps, for a
total of 4 sprays. Refer to the Service Manual (Group 51 Exterior) for details of intelligent
washer operation.
c.

Make any needed adjustments, referring to the Service Manual. Submit a warranty claim
for adjustments performed.

Wiper Operation (including rear if equipped)
a.

Verify correct wiper operation during all speeds. If streaking occurs, clean the wiper blades
with a cloth soaked in a mild detergent.

b. Make sure the wipers park properly.
14. HEATER AND AIR CONDITIONING (A/C) OPERATION.
Check for proper operation of all modes, air intake selection, and temperature control. Check
the fan speed and check for any unusual fan noises.
Make sure the air intake control is in the RECIRC position. Using the thermometer placed in the
center air outlet before the test drive, check for proper cooling when the air conditioner is
operating. Refer to the Service Manual for temperature specifications or test conditions for the
particular model. When finished, leave the air intake door in the fresh (outside air) position.
15. Check PARK SWITCH function.
Place vehicle in Park by pushing the Park switch
located forward of the shift lever. The MID should
display “P.”
Park is engaged either by pressing the Park switch
or pressing the POWER switch to OFF. Park is
disengaged when the shift selector is moved to the
Drive or Reverse position.

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G. FINAL STEPS FOR TECHNICAL INSPECTION (After Road Test)
1.

Record the ENDING mileage.
Record the ending mileage of your road test on the PDI form.

2.

Check ELECTRIC PARKING BRAKE & AUTO HOLD.

Pull Up
Electric
Parking
Brake
Switch

3.

a.

Park the vehicle on a slight incline and leave the
transaxle in NEUTRAL. Apply the electric
parking brake as shown.

b.

With your foot off the service brake, the
parking brake should hold the vehicle from
moving.

c.

Pull up on the Auto Hold switch and verify that
it holds the vehicle from moving on an incline.

Check AUTOMATIC TRANSAXLE FLUID.
Check automatic transaxle fluid level as per the Service Manual. Add or extract fluid if necessary,
to ensure fluid is at the correct level. If necessary, add DiaQueen automatic transmission fluid,
ATF SPIII (part number MZ320200).
4.

For California Dealers ONLY: Beginning August 30,
2018, a new Proposition 65 warning label must be
attached to the driver's side window.
For more details, refer to the Dealer Letter that was
sent out August 20, 2018, and reprinted in Tech Talk
241.

Sample of Prop 65 Label
(California Dealers Only)

5.

Sign and install the PDI Quality Assurance Pledge decal.

6.

Sign and date the Technician's Signature area on the PDI form. Leave the form with the vehicle
for the Detail Specialist to complete “Detailing After PDI.”

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DETAIL INSPECTION
A. DETAILING BEFORE PDI
BEFORE YOU START:
•

Always keep your hands and uniform clean when performing a PDI.

•

To protect the interior of the vehicle, be sure to remove sharp objects from your body and
clothing before starting the detailing procedures.

Make sure the following information is recorded in the spaces provided on the PDI form:
Repair order number
Dealer stock number
Model Year

•
•
•

1.

•
•
•

Ignition key code
Wheel lock code (if equipped)
Vehicle Identification Number (VIN)

RAP-FILM REMOVAL (if applicable).
Before a technician can perform the Technical portion of a PDI, the protective film (RAP-film)
must be removed from the exterior body surfaces.

NOTE: For easiest removal, RAP-film temperature should be between 32°F (0°C) and 122°F (50°C).

The driver entry area may be protected by a clear
RAP-film placed on the scuff plate and/or lower door
area. This is to protect the area from damage while
the vehicle is available for viewing by customers or in
dealer storage, improving Initial Quality Survey (IQS)
scores.
THIS AREA SHOULD REMAIN PROTECTED BY THE
CLEAR RAP-FILM UNTIL THE VEHICLE IS DELIVERED TO
THE FINAL RETAIL CUSTOMER. Please do not remove
clear RAP-film from the lower door or sill area prior
to retail delivery.
a. Remove the exterior RAP-film from all body surfaces.
•

If the temperature of the vehicle body is higher than 122°F (50°C), the film softens,
allowing more residue to remain on the body surface. For easier removal, decrease the
temperature of the vehicle body surface to less than 104°F (40°C) with cool water and/or
store the vehicle inside, out of the sun.
OR

•

If the body surface temperature is lower than 32°F (0°C), increase the temperature using
warm water or put the vehicle inside a heated facility until the body surface
temperature rises.

Then, starting at the corners, pull up on the RAP-film, fold it back, and pull it off at an angle
of 180 degrees to minimize glue residue.
b. Wash the vehicle with water.
NOTE: ALL RAP-FILM MUST BE REMOVED AFTER 5 MONTHS

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2.

!! IMPORTANT!! Remove RAP-FILM RESIDUE
A line of adhesive residue can form at the edge of
the RAP-film. As the film shrinks due to exposure
to the elements, the adhesive is exposed and
collects dirt and other debris. Use either of the
following methods to remove RAP-film residue
from the body surface.
•

If there is a considerable amount of residue,
remove it by wiping down the affected body
surface area with isopropyl alcohol, diluted 50%
with mineral spirits (petroleum benzene).
OR

•

If there is only a small amount of residue, use a
very mild (white) polishing compound on the
affected surface area.

For details on removing RAP-film and residue, refer
to TSB-97-00-006 & TSB-22-00-001.
3.

Inspect for PAINT DAMAGE.
a.

Inspect the vehicle's surfaces for paint swelling (paint will have a milky appearance). This
condition occurs when moisture is trapped between the RAP-film and the body panel
surface.
b. Most occurrences of paint swelling can be corrected by parking the vehicle in bright sun
light for approximately one hour.
NOTE: If there is still discoloration or blotching or a
“milky” color on the paint surface after RAP-Film
removal and cleaning (as shown), DO NOT REPAINT THE
VEHICLE. Submit a PRC entry with photos for DPSM
review, then send the vehicle to a body shop that can
use an ultraviolet heat lamp to eliminate milky color
spots.
For more details, refer to TIN-18-42A-001.

NOTE: If the above repairs are not successful for correcting paint swelling, refer to the paint repair
procedures in the Body Repair Manual for the model.

c.

It is recommended that the Technical Inspection be completed at this time. Continue with
the Detailing After PDI section after the Technical Inspection is finished.

Whenever possible, install all accessories and dealer-installed options BEFORE performing
Detailing and Final Delivery Preparation.

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B. DETAILING AFTER PDI
1.

Remove RAP-FILM (if not already done). Refer to previous section, “Detailing Before PDI.”

2.

Wash ALL EXTERIOR BODY PANELS.
a. Always make sure the windows and sunroof (if equipped) are fully closed.
b. Wash all body panels with water, not in direct sunlight.
c. Start washing from the roof, working downward, using a sponge and water.
d. After washing, wipe water from body surfaces using a chamois or soft cloth.
NOTE: When using a high-pressure washer avoid directing high-pressure spray at weatherstrips.

3.

Check for WATER LEAKS immediately after washing.
In some cases, it may take 4 minutes or longer to produce any evidence of a leak.
During storage, when the vehicle has been exposed to rain with the RAP-film removed, or while
washing the vehicle, note any water leaks that may require repair.
Remember, the source of the water leak is not always where the leak appears. To accurately
locate and repair a leak, a thorough understanding of the conditions the leak was identified
must be made known to the person making repairs.