NHTSA ID Number: 10235614
Manufacturer Communication Number: TSB-23-00-003
TSB/Document Date: 2023-05-04
Summary
This Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, specific to the 2024 Outlander PHEV.
SMARTPHONE-LINK DISPLAY AUDIO SYSTEM.
Check all functions for proper operation. Refer to
the audio system owner's manual to check
smartphone functions, including ability to pair
a phone (Apple and/or Android),
Bluetooth® connection, and functionality of
Apple CarPlay™ and/or Android Auto™.
NOTE: Be sure to erase all test phone data and
DELETE the paired phone (that was used for
testing) before delivery to the customer.
•
Check function of USB ports. The USB ports vary by model and are located on the front
instrument panel and center (rear) console.
•
Check and repair rattling or vibrating speakers
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11. REAR-VIEW CAMERA / MULTI-VIEW CAMERA SYSTEM (if equipped).
•
Rear-view camera:
Shift into reverse. Confirm the camera image is clearly displayed on the screen.
•
Multi-view camera (called “Multi Around Monitor” in Service Manual):
Shift into reverse. Confirm rear and side camera views are displayed. Press the switch to
toggle between Bird's Eye and Right Side views. Confirm all images are clearly displayed on
the screen. Press the Multi-view camera switch again to exit camera view.
12. BSW/RCTA, ACC, LDW, FCM, AHB SYSTEMS (if equipped).
If vehicle is equipped with any of the following systems: Blind Spot Warning (BSW) / Rear Cross
Traffic Alert (RCTA), Adaptive Cruise Control
(ACC), Lane Departure Warning (LDW), Forward
Collision Mitigation (FCM), Automatic High Beam headlight (AHB):
Confirm that the proper indication appears in the MID when each system is turned on. Refer to
the Owner's Manual for details on each system.
13. WINDSHIELD WIPER DE-ICER (if equipped), REAR WINDOW DEFOGGER AND HEATED DOOR
MIRROR (if equipped).
Check with the engine running. Turn the windshield wiper de-icer (if equipped) and rear window
defogger on, allow time for the windshield wiper de-icer, rear window and mirror elements to
warm up and check them during the walk around inspection. Place your hand on the windshield
wiper de-icer, rear window defogger and heated door mirrors (if equipped) to ensure they are
heating. Be sure to turn off the windshield wiper de-icer and defogger after checking.
14. Turn the POWER switch to the “OFF” position (no illumination on POWER button).
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C. WALKAROUND
Before starting this section, make sure the POWER switch is set to the ACC mode and place
the transaxle selector in “R” (reverse) with the electric parking brake applied.
! WARNING
1.
MAKE SURE THE READY INDICATOR IS NOT ILLUMINATED.
Check EXTERIOR LIGHTS.
Ensure ALL exterior lights, including stoplights and mirror signals, function properly. Check for
chipped or cracked lenses. Verify the AUTO-ON/OFF headlights function properly (refer to the
Service Manual for checking procedures).
2.
Check Auto Headlights/Rain Light Sensor (if equipped).
a.
With the headlight switch in the AUTO position, cover the sensor with a thick material (like
a fender cover) and confirm headlight operation. Uncover the rain light sensor.
b. With the wiper switch in the AUTO position, confirm wiper operation when water is sprayed
on the upper center of the windshield.
Be sure to shift to “P,” turn ALL lights off, and turn the POWER switch to the “OFF” position after
completing the inspection.
3.
CHECK SUPPLIED LEVEL 1 & 2 CHARGING CABLE CONNECTION TO CHARGING PORT.
Charging Port Door
•
Unlock the charging port door on the right rear of
the vehicle using the Unlock switch on the FAST
key remote. Then push the door to open it.
Confirm the door opens and closes properly.
Refer to the table below for more details on
charging port lock/unlock states.
Level 1 & 2
Charge Port
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Level 3 Fast
Charge Port
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Charging Lid
Initial State
CONDITIONS
Charging Lid
State
Unlocked
Driver's Door
Open
Vehicle State
READY ON or IG-ON
Shift Position
Other than Park
Unlocked
Unlocked
Closed
Open
READY ON
READY ON
Other than Park
Park
Unlocked
Unlocked
Locked
Unlocked
N/A
Unlocked
Locked
Unlocked
ACC or IG-OFF
IG-ON
(READY OFF)
N/A
Locked
Locked
Level 1 Charging (DC-DC): 120VAC Mitsubishi EV
Charge Cable
120V Outlet (15A)
•
Locate the desired 120V Outlet (15A) and connect
the 120V AC charge cable, confirming it is properly
grounded.
Charge Cable Release Button
• Located to the left side of the steering wheel. .Check that the charge cable release button
operates. Press the button located left side of the driver steering on the dash will release the
charge cable.
Level 2 Charging: 240V Charging Station
•
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Connect the charger from a 240V charging
station to the vehicle (ChargePoint charger
pictured as an example).
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DC Fast Charging
•
Level 1 & 2
Release Lever
If your dealership is equipped with a DC fast
charger (ChargePoint CHAdeMO charger pictured
as an example), confirm a secure connection with
the charge cable to the vehicle.
Check proper connection of cable to vehicle.
•
For Level 1, 2, and 3 (if dealer-equipped),
confirm the cable locks in place, and releases with
moderate effort when the release lever is
pressed.
NOTE: For more details on EV charging, refer to the Owner's
Manual.
Level 3
(Fast Charge)
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Check Charging Indicators in Multi-Information
Display (MID)
•
Confirm the battery level and estimated charge
time display in the MID.
•
Confirm the charge indicator lamp symbol
displays in the power meter while charging.
NOTE: Estimated charge time will only display with
the ignition set to OFF.
! CAUTION
Before performing the following checks, shift transmission to “P,” turn ALL
lights off, and turn the ignition switch to the “OFF” position.
4. FREE-HAND ADVANCED SECURITY TRANSMITTER (FAST) SYSTEM, THEFT ALARM SYSTEM, ALL
DOOR LOCKS, LATCHES, ONE-TOUCH START SYSTEM (OSS) & IMMOBILIZER.
FAST Key
a. Ensure door locks operate using the buttons on the FAST key on BOTH transmitters.
b. Ensure door locks operate using the lock/unlock button located on the outer driver's door
handle and the outer front passenger's door handle.
NOTE: The default for the FAST Key system unlocks only the driver's door when pressing the button
located on the outer driver's door handle and all doors when pressing the button located on the outer
front passenger's door handle.
NOTE: Factory-installed systems can be customized for various “answerback” responses. Ensure the
vehicle's answerback feature is in the full-function answerback mode, where both the horn and
parking lamps signal when the doors are locked, and the parking lamps signal when the doors are
unlocked. Refer to the Smartphone Link Display Audio owner's manual for programming information.
Theft Alarm (if equipped)
a. Lower the driver's window. Turn the POWER switch OFF and remove transmitters from the
vehicle.
b. Exit the vehicle, close all doors and lock them using the transmitter. The security indicator
on the instrument panel remains lit for about 20 seconds and then blinks slowly when
armed. For FAST key equipped vehicles, the transmitter must be more than 3 ft / 1m from
the vehicle.
c. Reach through the open window, manually unlock the door, then open it (hold the
transmitter at arm's length away from the vehicle). The alarm should sound, and the
headlights should flash.
TO DEACTIVATE THE ALARM:
Press the unlock button on the transmitter or turn the POWER switch to the ACC or ON
position (FAST key transmitter must be present).
d. Repeat steps a. through c. on the front passenger's door and lock.
e. Repeat steps a. through c. using the trunk remote release and trunk lock (if equipped).
f. Repeat steps a. through c. on the hood release.
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Door Locks and Latches:
Close each door to check the latch and lock mechanisms. If adjustments are required, refer to
the Service Manual. Submit a warranty claim for any adjustment performed.
Child Safety Door Lock Operation:
Rear doors should not open from inside when the locking lever (located on the inside rear area
of the door near the latch mechanism) is in the LOCK position.
NOTE: Set the lever to the unlock or “FREE” position when you finish.
Fuel Filler Door/Filler Cap:
The Outlander PHEV has a closed fuel tank system to reduce engine operation frequency and
improve fuel economy. The internal pressure of the closed fuel tank is higher than a
conventional tank. This means the internal tank pressure must be relieved before refueling.
Push the fuel door release button on the
lower dash right of the steering wheel.
•
Once the switch is pressed, the Multi-Information
Display (MID) shows ready to refuel.
Check fuel filler cap operation to make sure it can be removed and installed with moderate
effort.
Close the door and verify it latches properly.
•
•
5.
•
LIFTGATE, CARGO AREA LIGHT AND TRIM APPEARANCE.
Check for liftgate closing quality (make sure it closes easily). Fit should be uniform.
!
a.
Make sure there is sufficient clearance for the liftgate to fully open.
Verify cargo light (if equipped) comes on and all trim is installed properly.
b.
Vehicles equipped with power remote liftgate:
•
Press the liftgate master button (located in the
front instrument panel below the A/C
controls). Confirm the liftgate only works with
the master button in the ACTIVE position.
•
On the liftgate, press the button next to the
license plate lamp to open it.
•
When fully opened, press the CLOSE button
located to the left of the latch mechanism on
the liftgate to close it. Confirm the liftgate
latches securely.
•
•
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Open the power liftgate. While it is opening,
stop it with your hand.
With the liftgate fully open, press the CLOSE
button on the liftgate and stop its movement
with your hand. It should return to its previous
position (closed or open).
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6.
7.
EMERGENCY INSIDE LIFTGATE RELEASE HANDLE (if equipped).
Check the operation of the inside liftgate release handle. Open the liftgate and trip the latch
by pushing on the catch with the shaft of a screwdriver to simulate liftgate closure. Remove the
screwdriver with the latch in the closed position and verify the release handle actuates the
liftgate release. For more information about the inside liftgate release, refer to the vehicle's
Owner's Manual.
TIRE REPAIR KIT, JACK & TOOLS PROPERLY SECURED.
Tire Repair Kit
The Outlander PHEV does not come with a spare tire. Instead, a tire repair kit is provided to
temporarily repair a minor puncture caused by a nail, screw, or similar object.
Verify the tire repair kit is complete and properly stored beneath the floor board of the
cargo area (see illustration below). Contents: 12 V air compressor, puncture sealant, speed
restriction sticker.
Jack & Tools
Check for jack and tools, stored beneath the floor board of the cargo area.
Make sure all tools are properly secured and will not rattle or come loose. Refer to the Owner's
Manual for more information.
Tire Repair Kit
Wheel Lock Key (if equipped)
Confirm the wheel lock key is stored in the wheel lock storage zipper bag.
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D. UNDER HOOD & BATTERY
! CAUTION
Ensure the POWER switch is in the OFF position (no illumination) when
inspecting the following items.
!! IMPORTANT !!
Use MMNA approved fender covers to protect the vehicle body.
NOTE: The Outlander PHEV has a unique engine
compartment layout due to the specialized components of
this hybrid EV system. The 12V “starter” battery is
accessed in the rear of the vehicle, in the back of the cargo
area, as shown below.
1.
Check 12V starter battery charge using the
Midtronics Battery Tester.
Make sure that battery cable terminals, and any
additional wires attached to the terminals are
tight. Make sure the battery is secure.
Ensure the battery is fully charged (minimum 12.6
V). If necessary, follow Service Manual procedures
and recharge it. Remove the battery maintenance
tag (if equipped) and insert it into the vehicle file
with other PDI documentation.
12V Starter
Battery
Air
Cleaner Filter
Brake Fluid
Reservoir
2.
Check and adjust engine oil level. If oil is needed,
check the under hood label or Service Manual for
correct oil specifications. Then add oil if necessary.
3.
Washer Fluid
Reservoir
Engine Oil
Level Dipstick
Plug-in EV
System Coolant
Reservoir
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Engine
Coolant
Reservoir
Check ENGINE OIL.
Check BRAKE FLUID.
Check brake fluid level using the scale on the plastic
reservoir of the master cylinder. The level should be
at the FULL mark. Add fluid as necessary.
NOTE: Use genuine Mitsubishi BRAKE FLUID, part
number MZ311987.
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4.
Check COOLANT AND WINDSHIELD WASHER FLUID LEVELS.
Adjust fluid if necessary.
Coolant: Use only DiaQueen Super Long Life Coolant (genuine Mitsubishi COOLANT, part number
MZ320125).
Washer Fluid: Use genuine Mitsubishi Washer Fluid (reference Fluid Guide).
5. Check for signs of FLUID LEAKS.
6. Check for LOOSE ATTACHMENTS, incorrect routing, and insufficient clearances.
Check for loose parts, wiring harness and cable clips and connections, incorrectly routed hoses
and harnesses, and insufficient clearance of components to moving engine parts.
7. EMISSION CONTROL EQUIPMENT.
The Environmental Protection Agency (EPA) requires this inspection.
Using the under hood label as a guide, verify all emission control equipment is installed. NOTE:
8.
The EPA requires that dealers visually inspect the emission control devices prior to delivery, or, as an
alternative, inspect each vehicle for an illuminated malfunction indicator light (MIL), and if the
light is illuminated, diagnose and correct the malfunction.
Check HOOD LATCH AND SAFETY CATCH.
Make sure the hood release lever pulls evenly and the hood cannot be lifted without releasing
the safety catch.
E. UNDER VEHICLE
During PDI, every vehicle should be raised on a lift for under vehicle inspection. Refer to the
appropriate Service Manual for vehicle lift points.
! WARNING
Take extra care when working near the main drive lithium-ion battery.
Electrical connections wrapped in orange plastic carry 330V. Ensure the ground is dry and clear
of debris. Wear insulated gloves and boots rated at 600V AC and 750V DC when working near
live electrical connections.
1. Check for LOOSE ATTACHMENTS, incorrect routing, and insufficient clearances.
Make sure all wiring harness clips, brake pipe clips, heat shield fasteners and any other
attachments are properly secured. Check for insufficient clearances and adjust as needed.
2. Check for FLUID LEAKAGE.
Check for signs of leaks from engine components, transaxle, fuel lines, coolant hoses, power
steering lines, and A/C lines (if equipped). Check lines for twists, kinks, proper routing and
clearance to moving parts.
3. CHECK/ADJUST TIRE PRESSURE AND INSPECT TIRES & WHEELS FOR DAMAGE.
For tire pressure specifications, refer to the Tire Pressure and Loading label on the driver's side
B-pillar.
!! IMPORTANT !!
On some models, the factory over-inflates the tires by 50% to prevent flat spots
during shipment and storage. It is critical to adjust tire pressures to the proper specifications.
Check all tires for damage such as cuts, foreign objects in the tire, or any other imperfections.
Remove any tire pressure and/or tire balance decals from each tire if present.
NOTE: Low tire pressure on vehicles equipped with a Tire Pressure Monitoring System (TPMS)
will illuminate the TPMS warning light. With cold tires, adjust tire pressure on all vehicles
to the specification shown on the Tire Pressure and Loading Label. If a valve stem cap is
missing, refer to Mitsubishi ASA CAPS and replace it only with the part number quoted for the
vehicle. Factory installed valve stem caps are designed to reduce corrosion and damage to the
valve. Refer to TSB-12-31-001 for additional TPMS information.
4. Remove PLASTIC WHEEL PROTECTORS.
5. Install wheel caps (if equipped); torque wheel lugs.
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F. ROAD TEST
*** IMPORTANT ***
RECALLS - Check the Warranty Superscreen for open Recalls or Service Campaigns. Make sure any
open Recall or Service Campaign is performed BEFORE the vehicle is road tested.
Warning and indicator lights vary by vehicle and equipment, some samples are shown below. Refer to the Owner's Manual and
Monroney Label for a complete list for the vehicle.
BEFORE the ROAD TEST:
Vehicles should be at operating temperature prior to performing the following checks. Before
beginning the road test, establish a route that you will use for every vehicle. Recommended road
test duration is at least 15 minutes and should include a variety of road conditions.
Record BEGINNING mileage
Record the beginning mileage of your road test on the PDI form.
Turn OFF radio before starting the road test.
1. WARNING, INDICATOR LIGHTS, AND GAUGES.
a. Turn the ignition ON. The indicator and warning lights shown in the illustration should
illuminate (as equipped).
b. Fasten the driver's seat belt and start the engine. Verify that all indicator lights go
out, except the passenger airbag light.
c. Unfasten the driver's seat belt and verify the driver seat belt reminder light comes on.
d. Open a door. Verify the door ajar light comes on.
e. The brake warning light should be lit when the parking brake is applied.
f. Verify all gauges and lights are working as equipped.
g. Check operation of the seat belt warning buzzer and the key reminder buzzer. For
vehicles with the FAST Key system and OSS, move the transmitter out of the vehicle
and listen for a warning tone.
h. For vehicles with Forward Collision Mitigation (FCM), ensure the FCM light is displayed on the
MID when the engine is started. Use the FCM button to toggle the following distance
and confirm the change is displayed in the MID.
i. For vehicles with Lane Departure Warning (LDW), Blind Spot Warning (BSW), Rear Cross
Traffic Alert, Auto Hold: Verify the applicable system light displays on the MID at
engine start-up.
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Refer to the following diagram for the unique layout of the multi-information display (labeled
"1" which displays warnings and information. The following items are also displayed if the
vehicle is equipped with them:
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TSB/Document ID: TSB-23-00-003
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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