NHTSA ID Number: 10228691
Manufacturer Communication Number: Circ 97FY_REV2
TSB/Document Date: 2023-01-06
Summary
SERV_ACT - Volkswagen ID.4 Update Package - Added instruction in Step 9 to check temperature unit settings before returning vehicle to customer
test plan and follow them exactly as described.
Do not end the diagnostic session.
Ensure each component shows the VKMS
configuration is OK.
If any component does not complete the
VKMS adaptation, repeat the test plan.
Proceed to Step 9 for performing manual basic
settings
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2022
97FY Page 36 of 45
Step 9 – Perform Manual Basic Settings and Adjust Temperature Setting (if necessary)
With the software update the basic settings of the steering angle sender -G85- and the end stops (soft stop) of the
electric window lifter are lost.
Perform manual basic settings of steering angle sender -G85-:
o
Create drive readiness.
o
Turn steering wheel completely to the left and hold in the end position for 3 seconds.
o
Turn steering wheel completely to the right and hold in the end position for 3 seconds.
o
Return steering wheel to straight-ahead position.
o
Yellow steering light in cluster should go out.
Adapt end stops (soft stop) of the electric window lifter for all windows:
o
Lower window completely. Release the switch. Hold window switch in the down position, at the
second detent for 3 seconds.
o
Raise window completely. Release the switch. Hold window switch in the up position, at the second
detent for 3 seconds.
This software update may change the temperature units from Fahrenheit to Celsius. The setting can be
changed in the infotainment display by going to Settings > Unit Settings. This setting should be adjusted
based on customer preference.
Proceed to Step 10 for Adjusting Service Interval
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 37 of 45
Step 10 – Adjusting Service Interval
NOTE
The service interval display may be reset by the software configuration. The current service interval should
have been read out at the beginning of this repair.
It is also possible that the service interval could have been reset on a previous service visit if a software
configuration was carried out on the vehicle. Therefore, the service interval should be compared to the
vehicle’s service records. If there is a discrepancy, the service interval values will have to be adjusted
accordingly.
After the software updates are complete, the adaptation channels will also change:
o Pre-flash:
$0541 (distance driven since the last inspection AND time since the last inspection)
o Post-flash:
$0548 (distance driven since the last inspection)
$0549 (time since the last inspection)
From the OBD menu, go to: OBD > DA 005F >
Access authorization.
Select “Implement” and then enter ODIS
login/password if prompted (to unlock SFD).
Select “stop” to close the window.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen
Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 38 of 45
Using Operating mode “OBD”, check 005F adaptation channels $0548 and $0549 for the current service
interval settings (OBD > DA 005F > Adaptations).
If the values are the same as the previoulsly recorded values, no change is necessary.
If the values have changed, enter the correct values as needed.
TIP: Enter “inspect” in the Filter field and both adaptation channels will be shown.
Proceed to Step 11 for performing GFF test plans
for faults created by the flash process
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 39 of 45
Step 11 – Perform GFF Test Plans For All Faults Created by the Flash Process
Exit Diagnosis and select “Yes” to end the
diagnostic session.
When prompted to continue Guided Fault
Finding, select “NO”.
GFF will be exited and faults will be erased.
Static faults created by the flash process will
remain.
When prompted, select “YES” to populate new
test plans.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 40 of 45
Work through all test plans for faults created
by the flash process.
Reference any applicable TSBs that address
“ghost” faults.
Pay close attention to all steps outlined in the
test plans and follow them exactly as
described.
Exit GFF and send diagnostic protocol online.
NOTE
Driver assist systems will not require re-calibration
due to this software update.
NOTE
At the end of the diagnosis the diagnostic tester
requires the calibration of the three-phase drive
-VX54-.
The calibration does not have to be performed at the
end of the diagnosis; it can be carried out without
the diagnosis tester on a test drive above 20 mph
(before returning the vehicle to the customer).
NOTE
Static faults may store in various control modules
during the flash.
The ID Light may not operate as designed after the
flash.
It may be necessary to perform the following in order
to clear the faults and restore the ID Light operation:
Drive the vehicle a short distance (around
the parking lot, for example).
Perform a bus sleep.
Proceed to Step 12 for providing the owner’s
manual kit.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2022
97FY Page 41 of 45
Step 12 – Provide the Owner’s Manual Kit
Note: this step can be performed while the software update is in progress
NOTE
Dealers were sent an initial allocation prior to customer notification.
The allocation included a delivery of owner’s manuals and a separate delivery of tow hook supplements.
Replace the owner’s manual and provide a tow
hook supplement.
On the first page (inside) of the owner's
manual enclosed in the vehicle there is the
vehicle data sticker and information on PDI
and date of delivery/registration.
To ensure this information is not lost to the
customer, cut out the first page of the owner's
manual with a sharp knife, as shown in the
illustration .
We recommend the use of a steel ruler or
another suitable implement to guide the knife
and ensure a straight cutting line.
Include the cut-out page in the new owner’s
manual.
Criteria
02 and 05
03 and 05
04 and 06
Description
US English Kit
(US English owner’s manual + English
tow hook supplement)
CAN English Kit
(CAN English owner’s manual + English
tow hook supplement)
CAN French Kit
(CAN French owner’s manual + French
tow hook supplement)
Proceed to Section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 42 of 45
Section C – Campaign Completion Label
Install Campaign Completion Label
Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
Section D - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.
NOTE
Batteries have 15 month threshold to be used in vehicles. Please make sure you are using batteries in first in
first out (FIFO) order, reducing the risk of obsolescence.
Interstate standard return process regarding expiration dates are to be used for this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022
97FY Page 43 of 45
Appendix A – Software Table
Diagnostic Address
C002
0019
0631
0637
00B7
0075
0001
0003
0009
0023
003C
0051
0013
0044
060E
8128
06D1
06D5
06D9
06F1
008C
0042
New Part Number
V04007003HM
1EA937012N
1EA959442H
1EA915181
1EA915181B
5WA959436H
5WA959436J
11A035285C
0EA906012CP
1EA614517AQ
1EA937084B
1EA937086G
1EA937089S
1EA937089T
1EA937089Q
1EA909059AM
2Q0907686G
1EA907121AC
1EA907572H
1EA907144AQ
10A919606D
10A919606F
10A919606K
10A919606L
10A919606M
10A919606P
10A919606R
10A919606S
10A919605K
10A919605H
10A919605H
10A919605K
10A919605L
10A919605M
10A919605P
11B919451C
0Z1915140F
0Z1915140F
0Z1915140F
0Z1915140F
0Z1915184G
1EA959593B
New Software Version
0290
0292
0032
1074
1074
0725
0725
0664
2222
0518
0307
0307
0307
0307
0307
0625
0287
6044
0234
5033
6085
6085
6085
6085
6085
6085
6085
6085
3080
3080
2103
2103
2103
2103
2103
0107
1000
1000
1000
1000
1030
0550
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2022
97FY Page 44 of 45
0052
007E
00C6
006C
0015
8105
0076
0008
00A5
0006
00BB
00BC
00CE
005F
0036
1EA959592B
10A920320C
1EA915684DB
1EA915684DJ
1EA915684EK
1EA915684DQ
1EA980556F
1EA959655EA
1EA907190G
1EA919294D
1EA907727S
1EA907727T
1EA980654K
1EA980653C
1EB959760H
1EA959597B
1EA959596B
1ED907121AB
10A035842J
1EB959760H
0550
0531
1019
1019
1019
1019
0394
0376
1142
0421
0425
0425
5321
5321
0562
0550
0550
8351
0561
0562
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2022
97FY Page 45 of 45
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: Circ 97FY_REV2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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