The driver door must be open.
NOTE
If a diagnostic session was started before the USB update in Step 1 was performed, address 005F and address
8125 must be re-identified before attempting SVM US30
Failure to do so can result in error code ERP0215E when the SVM is attempted.


Address 005F and address 8125 software versions should = 0561

NOTE
The battery charger may shut off automatically after
several hours due to a default setting. Each time the
battery charger is reconnected, it must be turned
OFF and then back ON to reset the charging start
time.


Turn battery charger OFF, then back ON.



Connect battery charger.



Cycle the ignition OFF, then back ON.



Confirm that scan tool is communicating with
the diagnostic head by USB .
o

If the Bluetooth symbol is shown then disconnect the diagnostic
head from the vehicle and reconnect
the USB cable to the diagnostic head
and then reattach to the vehicle.



Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .



Turn the hazards on.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 26 of 45

CRITICAL REPAIR STEP

STOP!


If any of the modules being updated are offline, the communication issue must be addressed prior to
starting this procedure.



Any module with a “Faulty Control Module” fault that cannot be cleared, must be addressed prior to
starting the flash. The flash may fail for the affected control module.



Diagnosis and repair of pre-existing conditions are not covered under this action.
See Appendix A for the software change table.





Once the GFF scan is complete, select
“Special functions” , then “Adapting
software” , then select “Perform test”
.



Select the correct option to “Update software
via action code”.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 27 of 45

NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components during
the SVM flash process is not covered.


Enter the corrective action code (SVM code) as
listed below.

SVM code

US30


Select “Accept” and follow the on
screen prompts.
NOTE

Do not unplug the sound generator.

NOTE
When the Windows Firewall popup appears, ALL
network options should be checked. Failure to do so
could cause the update to fail when first attempting
Software Cluster Embedded 1.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 28 of 45

CRITICAL REPAIR STEP

STOP!
The initial update may take several minutes to start.
Multiple control modules are updated during this
procedure. Some modules will take a while to be
updated. DO NOT cancel the update procedure,
turn the ignition off, remove the battery charger, or
interrupt the update procedure in any way. Doing so
could cause irreparable damage to control units,
which is NOT covered under this action.
NOTE
If the progress bar for the first update (Software Cluster Embedded 1) stops briefly at 6% (it may also appear that
the progress bar stops at 10% briefly, then quickly goes to the end), there may be a firewall issue.
NOTE
If error code ERP0215 occurs:
Cause:
On at least one control unit, the operating conditions for the measure are not fulfilled (for example, incorrect SW part
number/HW part number/hardware/software):
Possible Corrections:
Manually identify the affected control module(s), or start a new GFF session and repeat SVM US30.
Perform a bus sleep or reset the control module, then repeat SVM US30.
NOTE
If error code ERP0225E occurs:
Cause:
The measure cannot be carried out because of missing control unit data. Often not all necessary control units are
“identified” or “reachable”.
Possible Corrections:
Make sure all necessary control units are identified according to the software table. If necessary, manually identify
the module and repeat SVM US30.
If a module cannot be manually identified: switch off ignition > send diagnostic protocol online > disconnect
diagnostic interface from vehicle > restart ODIS > remove the fuse for the module that had the failure for 10 seconds
> reinstall the fuse > perform a bus sleep > start a NEW GFF session > identify the module > repeat SVM US30.
NOTE
If a message appears stating that the communication path cannot be changed to DoIP:
Send the diagnostic protocol online > cancel the test plan > turn the ignition OFF > disconnect the diagnostic head
from the vehicle AND the diagnostic tester for a few minutes > restart ODIS > reconnect diagnostic head to vehicle
and diagnostic tester > repeat SVM US30.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 29 of 45



Pay attention to the status report of the control
module updates.



Any module stating NOT OK will have to be
updated again.



Selecting “Complete/Next” will begin another
attempt to update the control module.



It may take more than one attempt to update
every control module.

NOTE
If SVM US30 completed and the test plan states
control module address 060E has to be updated
again:


Cancel the test plan



Perform a bus sleep (see Step 4 for bus
sleep instructions).



Restart the flash using SVM US30.

NOTE
If SVM US30 is repeated for any reason, address
008C and 0006 will be updated again.
This is normal.



Do not end the diagnostic session



DO NOT proceed to the next SVM update
until SVM US30 has 100% completed
successfully.

Proceed to Step 4 for performing vehicle bus sleep.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 30 of 45

Step 4 – Perform Bus Sleep Procedure


Carry out the following steps in the specified sequence to put the vehicle in a bus sleep.



Switch off the ignition.



Turn off the hazards.



Remove diagnosis interface from the vehicle diagnosis connection.



Remove battery charger from the 12V battery.



Close front and rear lid as well as all doors.



Lock vehicle.



Move vehicle key (remote control) at least 20 meters away from the vehicle.



Wait at least 15 minutes until the vehicle is in bus silence.



Then unlock vehicle again.



Connect and switch on battery charger.



Insert diagnosis interface on vehicle diagnosis connection.



Switch on the ignition.



Place a vehicle key (remote control) in the center console on the reader coil.

Proceed to Step 5 for performing software configuration via SVM.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 31 of 45

Step 5 – Perform Software Configuration via SVM
NOTE
The battery charger may shut off automatically after
several hours due to a default setting. Each time the
battery charger is reconnected, it must be turned
OFF and then back ON to reset the charging start
time.


Turn battery charger OFF, then back ON.



Connect battery charger.



Turn the hazards on.



Confirm that scan tool is communicating with
the diagnostic head by USB .
o

If the Bluetooth symbol is shown then disconnect the diagnostic
head from the vehicle and reconnect
the USB cable to the diagnostic head
and then reattach to the vehicle.



Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .



Once the GFF scan is complete, select
“Special functions” , then “Adapting
software” , then select “Perform test”
.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 32 of 45



Select the correct option to “Update software
via action code”.

NOTE
Using Bluetooth or WiFi for this action is
PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not
covered.


Enter the corrective action code (SVM code) as
listed below.

SVM code

US31


Select “Accept” and follow the on
screen prompts.



Pay attention to the status report of the control
module updates.



Any module stating NOT OK will have to be
updated again.



Selecting “Complete/Next” will begin another
attempt to update the control module.



Do not end the diagnostic session.

Proceed to Step 6 for performing Replace 12V
Battery test plan via GFF

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 33 of 45

Step 6 – Perform Replace 12V Battery Test Plan


Perform “Replace battery” test plan.



Follow the on-screen prompts.



Pay close attention to all steps outlined in the
test plan and follow them exactly as described.



Do not end the diagnostic session.

Proceed to Step 7 for performing Bus Sleep
Procedure

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 34 of 45

Step 7 – Perform Bus Sleep Procedure


Carry out the following steps in the specified sequence to put the vehicle in a bus sleep.



Switch off the ignition.



Turn off the hazards.



Remove diagnosis interface from the vehicle diagnosis connection.



Remove battery charger from the 12V battery.



Close front and rear lid as well as all doors.



Lock vehicle.



Move vehicle key (remote control) at least 20 meters away from the vehicle.



Wait at least 15 minutes until the vehicle is in bus silence.



Then unlock vehicle again.



Connect and switch on battery charger.



Insert diagnosis interface on vehicle diagnosis connection.



Switch on the ignition.



Place a vehicle key (remote control) in the center console on the reader coil.

Proceed to Step 8 for performing Learn VKMS Test Plan via GFF

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

97FY Page 35 of 45

Step 8 – Perform VKMS Adaptation Test Plan


Perform
0025
Immobilizer
Adaptation” test plan.

“VKMS

TIP
After selecting “Self Test,” use the search function
and enter “VKMS” to aid in finding the test plan.


Follow the on-screen prompts.



Pay close attention to all steps outlined in the