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NHTSA ID Number: 10168941

Manufacturer Communication Number: LTB00827NAS10

TSB/Document Date: 2019-12-07


Summary

TICKING NOISE B-PILLAR


11/7/2019

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3.

NOTE:
Repeat this step on both sides of the vehicle if required.

Release and position to one side the rear door aperture seal from the door
aperture.

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4.

CAUTION:
Using any other type of tool may cause damage to the vehicle.

Only use the type of suitable tool shown when completing step 5.

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5.

CAUTIONS:
Make sure no damage is caused to the vehicle.
Make sure the surrounding area and the suitable tool are protected to
avoid damaging the vehicle.
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Repeat this step on both sides of the vehicle if required.
If necessary, refer to Body Repairs (see TOPIx Workshop Manual section
501-25A: Body Repairs - General Information - Description and
Operation - Body Repairs) for further information on body panel repairs.

Move the panels around the door apertures, first inwards and then outwards as
shown until no click can be heard. Complete this step to the areas highlighted.
This can eliminate noises which originate from this area.

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6.

CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.

7.

NOTE:
Repeat this step on both sides of the vehicle if required.

Install the rear door aperture seal to the door aperture.

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8.

NOTE:
Repeat this step on both sides of the vehicle if required.

Install the front door aperture seal to the door aperture.
9.

Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for A-pillar
front header panel ' service instruction.

R E PA I R F O R A - P I L L A R F R O N T H E A D E R PA N E L

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1.

Repair for A-pillar front header panel
2.

NOTE:
Right shown, left similar.

Remove the 3 bolts and remove the sun visor.

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3.

CAUTION:
Do not use a punch which has a point as this will damage the vehicle.
NOTE:
Right shown, left similar.

Insert a parallel pin punch with a minimum diameter of 16 mm, through the sun
visor bracket aperture. Using a hammer, strike the punch in an upward motion
several times. This allows the panels to be distorted away from the sun visor
bracket aperture. This can eliminate noises which originate from this area.

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4.

NOTE:
Right shown, left similar.

Install the sun visor and tighten the 3 bolts.
Torque: 9 Nm
5.

Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for B-pillar
Spot Weld' service instruction.

R E PA I R F O R B - P I L L A R S P OT W E L D

For Vehicles up to VIN - H737229

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1.

NOTE:
Repeat this step on both sides of the vehicle if required.

Release and position to one side the front door aperture seal from the door
aperture.

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2.

CAUTIONS:
Use suitable welding blankets to protect the vehicle from any damage
before continuing with this service instruction.
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Spot welding is the only approved method for this repair.
Paint the area that has been spot welded.
Repeat this step on both sides of the vehicle if required.
The measurement shown may vary slightly from vehicle to vehicle.
If necessary, refer to Body Repairs (see TOPIx Workshop Manual section
501-25A: Body Repairs - General Information - Description and
Operation - Body Repairs) for further information on body panel repairs.

Place a single spot weld within the highlighted area shown. This can eliminate
noises which originate from this area.

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3.

CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.

4.

NOTE:
Repeat this step on both sides of the vehicle if required.

Install the front door aperture seal to the door aperture.
5.

Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for seatbelt
anchor' service instruction.

R E P A I R F O R S E AT B E LT A N C H O R

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1.

NOTES:
This service instruction is only applicable to Halewood manufactured
Discovery Sport vehicles up to VIN 638999. Do not complete this service
instruction on Halewood manufactured Discovery Sport vehicles with
VIN 639000 - Onwards.
This service instruction is only applicable to Pune manufactured
Discovery Sport vehicles up to VIN 961545. Do not complete this service
instruction on Pune manufactured Discovery Sport vehicles with VIN
961546 - Onwards.
This service instruction is only applicable to Brazil manufactured
Discovery Sport vehicles up to VIN 201050. Do not complete this service
instruction on Brazil manufactured Discovery Sport vehicles with VIN
201051 - Onwards.
Remove the B-pillar upper trim panel (see TOPIx Workshop Manual section: 50105: Interior Trim and Ornamentation - B-pillar Upper Trim Panel).

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2.

CAUTION:
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Do not drill to a depth of more than 6 mm as this can damage the outer
body.
Make sure the seatbelt retractor bolt is in place and has been torque
checked to 40 Nm, before installing rivets

Drill three 6.5 mm diameter holes in the areas shown to a depth of 6 mm. This
can eliminate noises which originate from this area.
3.

CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.

4.

Install the new rivets.

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5.

Install the B-pillar upper trim panel (see TOPIx Workshop Manual section: 501-05
- Interior Trim and Ornamentation - B-pillar Upper Trim Panel).

6.

Road test the vehicle.
If the 'ticking' noise cannot be heard, return the vehicle to the
customer. Confirm with the customer that the originally reported
noise has been rectified, a further road test with the customer may
be required.
If the 'ticking' noise can still be heard, continue to the 'Repair for
B-pillar Upper Panel 'creak' Noise' service instruction.

R E PA I R F O R B - P I L L A R U P P E R PA N E L ' C R E A K ' N O I S E

For vehicles up to VIN - H737229
CAUTIONS:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Any body panels which have been modified/altered must be returned to their
original manufacturing condition.
NOTES:
Any joints sealed during vehicle manufacturing must be sealed as part of the
repair.
If necessary, refer to Body Repairs (see TOPIx Workshop Manual section 50125A: Body Repairs - General Information - Description and Operation - Body
Repairs) for further information on body panel repairs.

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1.

Repair for B-pillar upper panel 'creak' noise.
2.

Before commencing this procedure, make sure that you are aware of all Health
and Safety requirements. For additional information, refer to: (See TOPIx
Workshop Manual section 100-00: General Information - Description and
Operation - Health and Safety Precautions).

3.

CAUTIONS:
Use suitable welding blankets to protect the vehicle from any damage
before continuing with this bulletin.
Make sure no damage is caused to any part of the vehicle.
Remove the side air curtain module (see TOPIx Workshop Manual section 501-20:
Supplemental Restraint System - Removal and Installation - Side Air Curtain
Module).

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4.

Identify the 3 spot welds to be drilled.
5.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTE:
Repeat this step on both sides of the vehicle.

Make sure when installing the suitable tools to clamp the B-pillar, the spot welds
that are to be drilled remain visible.

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6.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTE:
Repeat this step on both sides of the vehicle.

Drill the 3 spot welds to the correct depth of 2.5 mm.

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7.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTES:
Repeat this step on both sides of the vehicle.
Make sure corrosion protection is applied to all areas affected by the
repair.

Metal Inert Gas (MIG) weld the 3 drilled holes.

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8.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTES:
Repeat this step on both sides of the vehicle.
Make sure corrosion protection is applied to all areas affected by the
repair.

MIG seam weld the B-pillar in the area shown. This can eliminate noises which
originate from this area.
Make sure the area between the B-pillar and the inner B-pillar is
completely MIG welded in the area shown.

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9.

CAUTION:
Make sure no damage is caused to any part of the vehicle when grinding.
NOTES:
Repeat this step on both sides of the vehicle.
Make sure corrosion protection is applied to all areas affected by the
repair.

Grind away any excess material where the vehicle has been MIG welded.

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10.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTE:
Repeat this step on both sides of the vehicle.

Grind away any excess material where the vehicle has been MIG welded.

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11.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTES:
Repeat this step on both sides of the vehicle.
Make sure corrosion protection is applied to all areas affected by the
repair.

Use a suitable corrosion protection to cover the repaired area.

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12.

CAUTION:
Make sure no damage is caused to any part of the vehicle.
NOTES:
Repeat this step on both sides of the vehicle.
Make sure corrosion protection is applied to all areas affected by the
repair.

Use a suitable corrosion protection to cover the repaired area.
13.

Install the side air curtain module (see TOPIx Workshop Manual section 501-20:
Supplemental Restraint System Removal and Installation - Side Air Curtain
Module).

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14.

Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the customer concern is still present raise a Technical Assistance
(TA) including details of all repairs completed, photos, videos and
sound recordings. This information will be reviewed and further
instruction given to resolve the customer concern.

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TSB/Document ID: LTB00827NAS10

Replacement Service Bulletin Number:

MFR Communication Date: 2019-11-07

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Communication Type: Service Bulletin/Repair Instructions

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