NHTSA ID Number: 10168941
Manufacturer Communication Number: LTB00827NAS10
TSB/Document Date: 2019-12-07
Summary
TICKING NOISE B-PILLAR
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2.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the front door aperture seal from the door
aperture.
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3.
CAUTIONS:
Make sure the surrounding area is protected to avoid damaging the
vehicle.
Make sure to use a blunt and protected suitable tool to prevent damage
to the vehicle.
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Repeat this step on both sides of the vehicle if required.
If necessary, refer to 'Body Repairs' (see TOPIx Workshop Manual
section 501-25A: Body Repairs - General Information - Description and
Operation - Body Repairs) for further information on body panel repairs.
Using a suitable hammer, strike the panel inwards over the highlighted area
shown. The panel should be struck with as much force as can safely be applied.
Repeat along the highlighted area shown. This can eliminate noises which
originate from this area.
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4.
CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.
5.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the front door aperture seal to the door aperture.
6.
Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for rocker
panel and vibration from the front seatbelt retractor' service
instruction.
R E P A I R F O R R O C K E R P A N E L A N D V I B R AT I O N F R O M T H E F R O N T S E AT B E LT
RETRACTOR
For Vehicles up to VIN - Rocker Panel = H737229 and Seatbelt Retractor = H690838
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1.
NOTE:
Repeat this step on both sides of the vehicle if required.
Position the front row seat to the most forward position.
2.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the front door aperture seal from the door
aperture.
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3.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the rear door aperture seal from the door
aperture.
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4.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the B-pillar upper trim panel.
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5.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release the front treadplate.
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6.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release the rear treadplate.
7.
NOTE:
Repeat this step on both sides of the vehicle if required.
Remove the B-pillar lower trim panel.
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8.
NOTE:
Repeat this step on both sides of the vehicle if required.
Position the front row seat to the most backward position.
9.
NOTE:
Repeat this step on both sides of the vehicle if required.
Locate the area highlighted in the illustration.
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10.
CAUTIONS:
A suitable chisel with a blade width of no more than 12 mm and a
maximum thickness of 5 mm must be used to complete this service
instruction.
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Repeat this step on both sides of the vehicle if required.
If necessary, refer to 'Body Repairs' (see TOPIx Workshop Manual
section 501-25A: Body Repairs - General Information - Description and
Operation - Body Repairs) for further information on body panel repairs.
Using a suitable hammer, insert the suitable chisel between the B-pillar and rocker
panel. Only 1 or 2 strikes with the suitable hammer should be required.
This will cause the B-pillar panel and rocker panel to separate.
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11.
CAUTION:
Using any other type of tool may cause damage to the vehicle.
Only use the type of suitable tool shown when completing step 12.
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12.
CAUTIONS:
Make sure no damage is caused to the vehicle.
Make sure the surrounding area and the suitable tool are protected to
avoid damaging the vehicle.
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
NOTES:
Repeat this step on both sides of the vehicle if required.
If necessary, refer to Body Repairs (see TOPIx Workshop Manual section
501-25A: Body Repairs - General Information - Description and
Operation - Body Repairs) for further information on body panel repairs.
Move the panels around the door apertures, first inwards and then outwards as
shown until no click can be heard. Complete this step to the areas highlighted.
This can eliminate noises which originate from this area.
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13.
CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.
14.
NOTE:
Repeat this step on both sides of the vehicle if required.
Position the front row seat to the most forward position.
15.
Make the Supplementary Restraint System (SRS) safe, (see TOPIx Workshop
Manual section 100-00: General Information - Description and Operation Standard Workshop Procedures).
16.
CAUTION:
Discard the seatbelt retractor bolt.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release the seatbelt retractor.
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17.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install a 150 mm x 550 mm rectangular piece of 0.5 mm foam (from the Land
Rover squeaks and rattles kit, or a similar 250g density, 30% wool 70% viscose
felt), as shown in the illustration.
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18.
CAUTION:
Install a new seatbelt retractor bolt.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the seatbelt retractor.
Torque: 40 Nm
19.
Reconnect the startup battery.
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20.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the B-pillar lower trim panel.
21.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the rear treadplate.
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22.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the front treadplate.
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23.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the B-pillar upper trim panel.
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24.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the rear door aperture seal to the door aperture.
25.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the front door aperture seal to the door aperture.
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26.
NOTE:
Repeat this step on both sides of the vehicle if required.
Return the front row seat to the original position.
27.
Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for cant rail
panel 'creak' noise' service instruction.
R E PA I R F O R C A N T R A I L PA N E L ' C R E A K ' N O I S E
For Vehicles up to VIN - H737229
CAUTIONS:
A suitable chisel with a blade width of no more than 12 mm and a maximum
thickness of 5 mm must be used to complete this service instruction.
Using any other type of tool may cause damage to the vehicle.
1.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the front door aperture seal from the door
aperture.
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2.
NOTE:
If necessary, refer to Body Repairs (see TOPIx Workshop Manual section
501-25A: Body Repairs - General Information - Description and Operation
- Body Repairs) for further information on body panel repairs.
Using a suitable hammer, insert the suitable chisel between the inner B-pillar and
the cant rail, to a maximum depth of 20 mm. This can eliminate noises which
originate from this area.
This will cause the inner B-pillar panel and the cant rail to
separate.
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3.
CAUTION:
Any body panels which have been modified/altered must be returned to
their original manufacturing condition.
Remove the suitable chisel.
4.
CAUTION:
Make sure a locally sourced zinc-rich primer is applied to any bare metal
surfaces.
Rectify any paint defects if required.
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5.
NOTE:
Repeat this step on both sides of the vehicle if required.
Install the front door aperture seal to the door aperture.
6.
Road test the vehicle.
If the noise cannot be heard, return the vehicle to the customer.
Confirm with the customer that the originally reported noise has
been rectified, a further road test with the customer may be
required.
If the noise can still be heard, continue to the 'Repair for noises
from door apertures' service instruction.
R E PA I R F O R N O I S E S F R O M D O O R A P E RT U R E S
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1.
Repair for noises from door apertures.
2.
NOTE:
Repeat this step on both sides of the vehicle if required.
Release and position to one side the front door aperture seal from the door
aperture.
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TSB/Document ID: LTB00827NAS10
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
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