NHTSA ID Number: 10168942
Manufacturer Communication Number: LTB012897NAS3
TSB/Document Date: 2019-12-07
Summary
VIBRATION IN PASSENGER COMPARTMENT WHEN STARTING OR IDLING
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LT B 0 1 2 8 7 N A S 3
TECHNICAL BULLETIN
01 NOV 2019
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly
and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should
not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a
condition described affects your vehicle. Contact an authorized Land Rover service facility
to determine whether this bulletin applies to a specific vehicle.
I N F O R M AT I O N
This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB LTB01287NAS2/2019 dated 30 MAY 2019, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across
the page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
303-01
S U B J E C T/ C O N C E R N :
Vibration Felt In Passenger Compartment When Starting and/or Idling Engine
AFFECTED VEHICLE RANGE:
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MODEL
YEAR:
MODEL:
VIN:
ASSEMBLY
PLANT:
APPLICABILITY:
Range Rover
Velar (LY)
2018-2019
700000799996
Solihull
INGENIUM I4 2.0L Petrol/INGENIUM
I4 2.0L Diesel
Range Rover
Velar (LY)
2019
Onwards
200017
Onwards
Solihull
INGENIUM I4 2.0L Petrol/INGENIUM
I4 2.0L Diesel
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A vibration may be felt in the passenger compartment when starting the engine or when
stationary with the engine at idle.
CAUSE:
The active engine mounts are subject to premature wear. A new service part is now
available.
ACTION:
Follow the instructions below.
PA RTS :
NOTES:
An Electronic Product Quality Report (EPQR) must be submitted, including a
clear photograph of the original damaged/leaking active engine mounts
installed in the vehicle, for new active engine mounts (part numbers LR133315
and LR133316) to be released. See the service information section for an
example photograph.
Part numbers LR112414 and LR112416 may be re-used for installation if there
are no signs of damage or wear.
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PART NUMBER
DESCRIPTION
QUANTITY
LR133316
Active engine mount - Left
1
LR133315
Active engine mount - Right
1
LR073658
Exhaust manifold gasket - High Pressure (HP)
turbocharger
1
LR073663
Exhaust manifold spacers and bolts - HP
turbocharger
8
LR075627
Exhaust Gas Recirculation (EGR) pipe gasket - HP
turbocharger
1
LR112414
Turbocharger gasket kit - HP turbocharger
1
LR073687
Upper oil return O-ring seal - HP turbocharger
1
LR073688
Lower oil return O-ring seal - HP turbocharger
2
LR112416
Turbocharger outlet pipe O-ring kit - HP
turbocharger
1
LR073671
Turbocharger oil feed banjo washers - HP
turbocharger
2
LR073723
Turbocharger to exhaust manifold gasket - Low
Pressure (LP) turbocharger
1
LR073687
Upper oil return O-ring seal - LP turbocharger
1
LR073688
Lower oil return O-ring seal - LP turbocharger
1
LR073671
Turbocharger oil feed banjo washers - LP
turbocharger
2
LR084673
EGR cooler O-ring - LP turbocharger
1
LR083961
EGR cooler gasket - LP turbocharger
1
LR072251
Catalytic converter turbocharger gasket
1
LR111338
Catalytic converter turbocharger clamp
1
LR118293
EGR gasket
1
LR085942
Diesel Particulate Filter (DPF) to exhaust gasket
1
LR082314
1
LR083963
EGR pipe to intake manifold O-ring
1
LR105592
Thermostat to cylinder block gasket
1
LR133927
Vacuum pipe attachment - Right
1
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PART NUMBER
LR133928
DESCRIPTION
QUANTITY
Vacuum pipe attachment - Left
1
WARRANT Y:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Mounting - Set - Renew - Ingenium I4 2.0L
diesel (180PS)
12.45.20
1.8
01
T4A31807
Mounting - Set - Renew - Ingenium I4 2.0L
petrol
12.45.20
1
01
T4A31807
12.45.89.31
0.1
01
T4A31807
Active engine mount vacuum hose Modification
NOTE:
Normal Warranty procedures apply.
S E R V I C E I N F O R M AT I O N :
NOTE:
An EPQR must be submitted, including a clear photograph of the original
damaged/leaking active engine mounts installed in the vehicle, for new active
engine mounts (part numbers LR133315 and LR133316) to be released.
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1.
For the release of the new active engine mounts, the parts team will require a
photograph of the damaged/leaking active engine mounts. Make sure a clear
photograph is taken, with the active engine mount still installed to the vehicle, as
shown in the illustration.
2.
Example photograph of an excessively worn and/or leaking active engine mount.
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3.
Example photograph of an excessively worn and/or leaking active engine mount.
SERVICE INSTRUCTION:
NOTES:
Some components may be shown removed to provide extra clarity.
Some variation in the illustrations may occur, but the essential information is
always correct.
1.
Remove the undershield, (see TOPIx workshop manual section 501-02: Removal
and Installation - Engine Undershield).
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2.
NOTE:
Repeat this step for the opposite side.
Inspect the active engine mount for signs of excessive wear and/or leaking fluid.
If both active engine mounts show no signs of excessive wear
and/or leaking fluid, do not continue with this technical bulletin,
as the content of this technical bulletin does not directly relate to
the customers concern. Continue to diagnose the vehicle using
the TOPIx workshop manual, (see TOPIx workshop manual section
303-00: Diagnosis and Testing - Engine).
If any of the active engine mounts show any signs of excessive
wear and/or leaking fluid, continue to step 3.
3.
Renew both active engine mounts, (see TOPIx workshop manual section 303-01:
Removal and Installation - Left/Right Engine mount).
Do not install the undershield during this step.
Do not install the active engine mount vacuum hose to the active
engine mounts during this step.
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4.
Disconnect the active engine mount vacuum hose from the fasteners.
5.
Disconnect the active engine mount vacuum hose from the fasteners.
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6.
Disconnect the active engine mount vacuum hose from the fasteners.
7.
NOTE:
Do not pull on the active engine mount vacuum hose.
1 - Disconnect the active engine mount vacuum hose from the fasteners.
2 - Allow the active engine mount vacuum hose to reposition
downward.
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8.
Separate the active engine mount vacuum hose at the connector shown in the
illustration.
Remove the active engine mount vacuum hose from the vehicle.
9.
The illustration shows the active engine mount vacuum hose removed from the
vehicle.
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10.
Remove and discard the section of active engine mount vacuum hose.
11.
Install the section of active engine mount vacuum hose, as shown in the
illustration.
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12.
Remove and discard the section of active engine mount vacuum hose.
13.
Install the section of active engine mount vacuum hose, as shown in the
illustration.
14.
Reverse steps 4 to 8.
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15.
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NOTE:
Repeat this step for the opposite side of the vehicle.
Install the active engine mount vacuum hose to the active engine mount.
16.
Install the under shield (see TOPIx Workshop Manual section 501-02: Removal
and Installation - Engine Undershield).
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TSB/Document ID: LTB012897NAS3
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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