Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE13030

Date Opened: 2013-09-06

Date Closed: 2013-10-25

Manufacturer’s Name: BMWeBay of North America, LLC

Component Description: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Recall Campaign: 13V454

Summary Description: Loss of power assist braking


Summary

In a letter dated September 26, 2013, BMWeBay Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMWeBay 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMWeBay, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMWeBay initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMWeBay has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMWeBay dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMWeBay expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMWeBay, this investigation is closed.

Read More...

NHTSA Action Number: PE13031

Date Opened: 2013-09-06

Date Closed: 2013-11-15

Manufacturer’s Name: FordeBay Motor Company

Component Description: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Recall Campaign: 13V523

Summary Description: Electric powertrain propulsion failure


Summary

In an October 28, 2013 letter to NHTSA, FordeBay Motor Company (FordeBay) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 FordeBay Focus Electric vehicles manufactured from September 15, 2011 through August 23, 2013 (Recall No. 13V-523).According to FordeBay, PCM software faults may cause a complete loss of powertrain torque.When this condition occurs, drivers receive a red triangle indicator and the message Stop Safely Now in the instrument cluster.In addition, vehicle brake and steering systems will continue to operate normally and the vehicle can be restarted after going through a shutdown process.FordeBay and its supplier, Magna Powertrain, upgraded the PCM software to address powertrain shutdown conditions and issued a technical service bulletin on September 23, 2013 instructing dealers to reprogram the PCM on all affected vehicles. The Office of Defects Investigation (ODI) analyzed complaint data provided by FordeBay as well as complaints submitted to ODI from consumers. In total, there were 171 unique reports indicating loss of motive power while driving, and the predominant failure mode identified involved loss of powertrain torque.FordeBay began owner notification on November 5, 2012.Owners of the recalled vehicles are notified to take their vehicle to a FordeBay or LincolneBay dealer who will reprogram the PCM to the latest calibration. See the investigative public file for copies of FordeBay's bulletin and owner letter.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10536160,10534988,10534323,10531894,10525393,10525187,10523536,10521207,10516270,10512459,10512146,10509307,10543015,10542983,10542840,10542753,10538223,10537801,10537111,10537048,10536894,10536592,10536538,10536510,10526350,10524026,10522585,10521986,10521459,10519446,10545282.

Read More...

NHTSA Action Number: PE13029

Date Opened: 2013-08-29

Date Closed: 2014-03-31

Manufacturer’s Name: NissaneBay North America, Inc.

Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Recall Campaign: 14V142

Summary Description: Transmission cooler hose separation


Summary

On March 25, 2014, NissaneBay North America (NissaneBay) submitted a Defect Information Report to NHTSA describing a defect of inadequate hose clamping force that may result in the internal transmission oil cooler (ITOC) hose detaching from the cooler.According to NissaneBay, transmission fluid leakage from a detached ITOC hose results in a progressive series of symptoms beginning with malfunction indicator lamp (MIL) illumination, followed by noise and vibration and culminating in loss of power due to transmission failure.Many of the incident vehicle drivers interviewed by ODI indicated that the loss of power occurred soon after the first symptoms were observed.The recall covers approximately 3,065 Pathfinder vehicles built from the start of MY 2013 production on April 18, 2012, through October 3, 2012, when NissaneBay implemented several production improvements to address concerns with ITOC hose detachment.InfinitieBay JX vehicles investigated in PE13-029 are not included in the recall as they are equipped with a different CVT transmission with a lower operating pressure.Owners of all potentially affected vehicles will be notified within 60 days to take their vehicles to a NissaneBay dealer.The dealer will install an oil hose repair kit at no charge to owners.ODI's analysis of failure data for the 3,065 Pathfinder vehicles that are included in NissaneBay's recall identified 12 Vehicle Owner Questionnaires (VOQs), 134 NissaneBay complaints and field reports and 259 warranty claims.This equates to a complaint/field report rate of 47.6 incidents per thousand vehicles (IPTV) and a warranty claim rate of 8.5 percent.The failure rates for the 120,474 subject vehicles that are not included in the recall are much lower, with complaint rates of 0.4 and 0.8 IPTV and warranty claim rates of 0.1 and 0.2 percent for the remaining MY 2013 Pathfinder and JX vehicles, respectively.This investigation is closed.The VOQ numbers associated with this closing are: 10558389, 10556011, 10546402, 10545032, , 10531793, 10509314, 10507077, 10503884, 10500834, 10499362, 10497685, 10496606, 10494583, 10493759, 10493701, 10490959.

Read More...

NHTSA Action Number: EQ13006

Date Opened: 2013-08-28

Date Closed: 2014-03-20

Manufacturer’s Name: Fastec Industrial Corp.

Component Description: LATCHES/LOCKS/LINKAGES

Recall Campaign: 13E052

Summary Description: Door Locks May Become Inoperative


Summary

The closing summary is attached.

Read More...

NHTSA Action Number: PE13028

Date Opened: 2013-08-26

Date Closed: 2014-02-19

Manufacturer’s Name: Shyft GroupeBay

Component Description: STEERING:LINKAGES

Recall Campaign: 14V020

Summary Description: Sway Bar End Link Failure


Summary

On August 26, 2013, the Office of Defects Investigation (ODI) opened this preliminary evaluation after evaluating a Campaign Service Bulletin (CSB) 12-250-002 (NHTSA ID No. 10051812) issued by Spartan Chassis, Inc.The CSB related to sway bar end link failures on certain motorhome chassis manufactured between April 2, 2009 and January 14, 2013.In response to ODI's information request letter, Spartan conducted a detailed analysis of its claim data related to sway bar end link failures on the subject chassis.Spartan determined that a certain population of model MM motorhome chassis equipped with its model 1253 front suspension were experiencing an increased rate of failure.The population identified incorporated a design change that occurred in late 2009.This change increased the rebound travel of the front suspension resulting in a binding condition that could cause the sway bar end links to fail.A broken sway bar end link can potentially cause poor vehicle handling that could increase the risk of a vehicle crash.Based on the results of their analysis, Spartan decided to issue a defect notice and conduct a safety recall to replace the existing sway bar end links with new units and an improved mounting.Based on Spartan's decision to conduct a safety recall (14V-020), ODI is closing this investigation.

Read More...
1 93 94 95 96 97 1,059

Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Complaints

Complaints List



Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bi-Directional Control Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bi-directional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bi-Directional Control for Quickly Locating Problems: The Bi-Directional Scan tool allows you to send commands directly from your smartphone to your vehicle's ECU for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
  • Wide Compatibility Can-FD & FCAeBay Autoauth: Compatible with GM, FordeBay, ToyotaeBay, ChryslereBay, HondaeBay, MazdaeBay, NissaneBay, MitsubishieBay, HyundaieBay, KIAeBay with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us via support@kingbolen.c o m to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
Bestseller No. 2
KINGBOLEN OBD2 Scanner Bluetooth, K7 Wireless Bidirectional Scan Tool with 3Yrs F.Ree Update(Worth 300), ECU Coding, 31+ Resets, All Systems Car Diagnostic Scanner, FCA AutoAuth, Crankshaft Relearn
  • 2025 Newest Top-tier Car Scanner: KINGBOLEN K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Control Test, ECU Online/Offline Coding, Customization, 31+ Restes, PMI for FordeBay, LincolneBay, MazdaeBay, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay AutoAuth, 3-year Fr-ee Software Upgrade. After 3 years, it will continue to work with the last update version, but online functions can't be available
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with AUTO VIN can do one-click to scan ECUs on most of vehicles, like PCM, ECM, EPS, BCM, TPMS, SAS, A/C system... to read/clear code, view live data, freeze frame, read ECU info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bi-Directional Control Test/Active Test: Bi-directional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to sav* money and time on car repairs when performing complex maintenance and repair
  • Advanced ECU Online/Offline Coding: ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. In contrast to similarly priced products that only support Offline Coding, the KINGBOLEN K7 diagnostic tool can do Variant coding for Benz and also supports Online Coding which can send coding values directly from the server, faster and more accurate. (Note: please check compatibility before order.)
  • 31 Reset Functions: Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional automative OBDII scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABSeBay Bleeding, Injector Coding, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. NOTE: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner Bluetooth, All System Bidirectional Control Car Diagnostic Tool for Toyota/Lexus, No Subscription Fee, SOLOSCAN Code Reader for iOS & Android, All Reset Service, ECU Coding
  • 【Lifetime Free, All-In-One Car Scanner for ToyotaeBay LexuseBay Models】As a specialized diagnostic tool for ToyotaeBay & LexuseBay, this 2025 newest KINGBOLEN SOLOSCAN provides In-depth All systems diagnostics, F.ree Full Reset Functions, Powerful Bi-directional Control, ECU Coding, Lifetime F.ree Update, 22 Languages, No IP Limited, etc. Bluetooth technology allows the obd2 scanner to be linked to your cell phone easily, showing what's wrong and how to fix it, so you can understand your car's health anytime, anywhere!
  • 【OE-Level Full System Diagnostics】This bluetooth obd2 scanner provides in-depth diagnostic information for all available modules including TCM/ECM/ABSeBay/BCM/SAS/EPB/Fuel...systems. Soloscan can read ECU info, read/clear codes, view data stream, retrieves freeze-frame, do active functional test and print the diagnostic report you need. Master cars situation with a few simple clicks!
  • 【Powerful Bi-Directional Control/Active Test】Kingbolen Soloscan car diagnostic scanner for ToyotaeBay & for LexuseBay, can send commands to vehicle systems/components to identify potential problems and test their working status. You don't need to tear things apart they can be tested electronically like opening and closing of the sunroof and things of that nature.
  • 【Advanced ECU CODING Function】This bidirectional scan tool supports Component Matching, Customize OE-settings, Flash Hidden Feature, Optimize car performance. You can activate higher-level functions or disable annoying features, like Auto Rear Mirror Folding, Auto Door Lock/Unlock, Daytime Running Light, etc.*NOTE: Coding functions vary by model & year. Not for all models, please check compatibility before purchase.
  • 【All F-ree Maintenance Service】The diagnostic scan tool is equipped with powerful free reset services to perform after repair and maintenance, including Oil reset, EPB reset, SAS calibration, ABSeBay bleeding, injector code, TPMS reset, D.P.F Regen, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
Bestseller No. 4
KINGBOLEN Ediag Plus Bluetooth Scanner, All System Bidirectional Control OBD2 Diagnostic Scanner for iOS & Android with ECU Coding, CAN-FD Protocol, Auto VIN, 15+ Rest Functions, 1 Year Gratis Update
  • 【KINGBOLEN EDIAG Plus Bi-directional Control Bluetooth Scanner】KINGBOLEN Ediag Plus Bluetooth Scanner (Upgraded version of thinkdaig/ediag)equipped with 15+ resets, ECU coding, Bi-directional test, CAN-FD Protocol, Auto-VIN, full systems diagnosis, one year F-ree update. Bluetooth connection makes your phone becomes a smart diagnostic scanner with wider working range and you can operate the device conveniently.
  • 【Full Systems Diagnostic Tool】As an OE-Level full systems diagnostic tool, KINGBOLEN Ediag plus supports read/clear fault codes, read live data, view 4-in-1 live data of in text & graph, ECU information, read control module information, actuation tests and maintenance functions for ECM, ABSeBay, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc..The diagnosis report reveals the fault codes fast, helps you located the related components efficiently.
  • 【15+ Special Service Functions】KINGBOLEN EDIAG plus obd2 scanner diagnostic tool covers almost all commonly used maintenance: Oil Light Reset, Battery Reset, SAS Calibration, Injector Coding, TPMS Reset, ABSeBay Bleeding, Electronic Throttle Learning, Headlight Matching, Sunroof Initialization, Suspension Matching, Transmission Learning and more advanced functions can be found in the car model.
  • 【ECU Coding】The KINGBOLEN EDIAG Plus diagnostic tool is used as an OE Level scanner. ECU Coding allows you to match replaced components with ECU data, hidden flash functions for BMWeBay, for GM, for Benz, etc. Whether you are a private owner or a professional technician, EDIAG Plus is a powerful and handy scanner tool for you. Coverage list may vary by car brand and model. Please check with us before placing an order.
  • 【Bidirectional Test】This EDIAG plus Bluetooth scan tool could send commands to and receive information from ECU of the vehicles to test the solenoids and actuators working status, which finds faults without using the vehicle controls and no need disassembling components, saving a lot of time to identify the root cause. You can use Bidirectional Test to check Window Up and Down/Wiper/Door Test, Rearview Mirror Test, Headlight Test and more.
Bestseller No. 5
KINGBOLEN K10 Elite Bidirectional Scan Tool with Topology Graph, Full Systems OBD2 Diagnostic Scanner with 40+ Resets, ECU Coding,FCA AutoAuth,SGW,ADAS,CAN-FD & DoIP, 2-Yr F-ree Update,Upgraded of K10
  • 【Advanced Diagnostic Device】KINGBOLEN K10 ELITE Car Code Reader is equipped with 10.0-Inch HD Touch Screen, Rear Camera 8.0MP, powerful Android 10.0 OS, 4+128GB Extended Memory, lasting 3.85V/12600mAh(7.7V/6300mAh)Battery and WIFI/Bluetooth Diagnostics. Supports Full System Diagnosis+ 40 Reset Services+ ECU Coding+ Active testing+ Remote Support+ Intelligent Diagnosis+ Modular expansion+ ADAS Calibration+ Topology map+ Guidance Function+ AUTO VIN. Enjoy maintenance and meet your needs easily!
  • 【OE-Level Full Systems OBD2 Scanner】KINGBOLEN K10 ELITE OBD2 scanner supports vehicle All Systems Diagnostic and OBD2 Full Function, it can Read/Clear Fault Codes, Read Live Data/Freeze Frame, Read Control Module Information, Actuation Tests and Reset Functions for TPMS,ECM,BCM,ABSeBay,SRS,TCM,BMS,SAS,A/C system etc.. The wired connection is more stable during use and is not easily interrupted. One-Click to scan all ECU, Applicable to maintenance technicians, repair shops & individual owner
  • 【Intuitive Topology Map Design】K10 Elite Diagnostic Tool introduces the innovation of Module Topology Mapping which illuminates the interplay between diverse vehicle modules and swiftly pinpoints faulty ones in a single glance. This feature slashes guesswork, enhances diagnostic every equipped systems to troubleshoot fault codes. Recommend to choose Smart Scan when use this function.It Support 5 Extended Modules and more, ADAS Calibration, CAN FD/DoIP+ FCAeBay SGW, Diagnostic Report QR code Share
  • 【40+ Services/Calibration/Relearn Functions】K10Elite Wired OBD2 Diagnostic Tool comes with 40+ Functions, Such as Oil, EPB, SAS, Throttle, BMS, TPMS Reset, ABSeBay Bleeding, Injector Coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Stop/Start Reset, A/F Reset, Elec.Throttle Relearn etc. It can provides step-by-step maintenance Guide Function for VolkswageneBay/AudieBay/Skoda/Seats etc. FR-EE UPDATE for 2 YEARS,Additional Savings
  • 【Efficient Bi-Directional Control & ECU Coding】K10 ELITE can be used to verify diagnosis and pinpoint repairs needed with Powerful Active Tests, Such as Fuel Injector, Coolant Fans, Coolant Pump, Windshield Wipers, EGR Valve, Sunroof, Windows etc. It supports Online/ECU coding for vehicles, which helps to match and code after ECU replacement, personalized car settings including Light, ABSeBay Module etc. It can also unlock hidden functions like movement pointer, horn alerts, disable seat warning etc

This product presentation was made with AAWP plugin.


Last update on 2025-04-30 / Affiliate links / Images from Amazon Product Advertising API


 

47 queries in 5.326 seconds.