After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA13008
Date Opened: 2013-12-20
Date Closed: 2014-05-12
Manufacturer’s Name: Mercedes-Benz
USA, LLC
Component Description: ELECTRICAL SYSTEM:WIRING
Recall Campaign: 14V177
Summary Description: Loss of rear lighting assembly
Summary
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly.In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle.When examined, these vehicles showed evidence of overheating at the lighting assembly harness connector, including damaged (blackened) wiring and plastic.The rear lighting failures typically involved one side of the vehicle however in some cases both assemblies failed (although probably not simultaneously).ODI identified 5 fire and one injury allegations during the course of this investigation.Two fires occurred while the vehicles were parked.One originated in the vicinity of the driver?s side light assembly where the fire and associated damage was confined to the trunk area, and the fire self extinguished due to oxygen starvation.As a result of the fire, the vehicle was repurchased by Mercedes and salvaged.The second fire originated on the passenger's side and required fire department response to extinguish; the fire damaged the tail light and surrounding body panels as well as the trunk area and wiring.The vehicle was repaired and returned to service.Two firesoccurred while the vehicle was being driven.In the first instance, the driver detected an odor and pulled over to observe smoking and a small flame at the lighting assembly wiring in the trunk.The owner was able to extinguish the fire before any significant damage occurred.In the second instance, the driver smelled smoke, pulled over, and opened the trunk to find smoke and sparks emanating from the forward facing side of the tail light.The driver was able to extinguish the sparks and drive the vehicle to the dealer. A fifth fire was reported by a fleet manager who observed a vehicle with fire damage originating near one of the tail light assemblies.The injury incident occurred when a technician burned their hand while diagnosing a failed light.The technician touched the tail light wiring which was hot enough to burn him although the injury did not require medical attention.On April 10th, 2014, Mercedes notified ODI that it would conduct a safety recall to remedy the rear light assemblies in approximately 252,867 MY 2008 - 2011 C-Class vehicles including the C300, C350 and C63 AMG models.Each rear light assembly has separate bulbs that act as brake, tail lamp, backup and turn signal indicators.The bulbs are mounted in a bulb carrier which uses a common electrical ground circuit at the harness connection.According to Mercedes, oxidation due to the use of dissimilar metals on the harness and bulb carrier electrical connectors can result in increased resistance and a subsequent dimming or loss of lighting function.The heat caused by the increased resistance/oxidation can also lead to the melting of the surrounding plastic, or in some cases, present a fire hazard.In conducting recall 14V-171, Mercedes dealers will inspect the left and right bulb carriers and harness connectors for the presence of dissimilar electrical connectors and/or evidence of related thermal damage; affected bulb carriers and/or harness connectors will be replaced free of charge.Mercedes notes that service replacement bulb carriers produced from January 2012 eliminate the dissimilar metal condition and that these bulb carriers will not requ
NHTSA Action Number: PE13039
Date Opened: 2013-12-09
Date Closed: 2014-09-11
Manufacturer’s Name: Utility Trailer Manufacturing Company
Component Description: TRAILER HITCHES
Recall Campaign: 14V463
Summary Description: Pintle Hook Loop Failure
Summary
The Office of Defects Investigations (ODI) opened this Preliminary Evaluation based on its review of a service bulletin submitted by Utility Trailer Manufacturing Company (Utility).The Service Bulletin (SB-07-011), contained in Utility?s July 2013 579.5 monthly submission, instructed owners of subject trailers to conduct an inspection of the pintle hook loop.The inspection procedure involved striking the loop with a 10 pound sledge hammer and then inspecting it for cracks.Due to a material defect, Utility informed owners there was a potential for the loop (that secures the trailers safety chains) to crack and fail.If the loop fails, this redundant safety component becomes ineffective in retaining the trailer to the towing vehicle should the primary hitch fail or otherwise disconnect.A trailer that has separated from its towing vehicle presents a risk to motor vehicle safety.On July 30th 2014 Utility trailer submitted a voluntary safety recall notice (14V-463) for pintle hook safety chain loop failures.The recall involves certain model year 2012-2014 VS1RA, and 2013-2014 VS1DC, VS2DX, VS2RA, VS3DX, and VS3RA trailers manufactured from April 2011 to May 2013.Utility trailer dealers will inspect and replace the pintle hook safety chain loop as required.This Preliminary Evaluation is closed.
Read More...NHTSA Action Number: RQ13004
Date Opened: 2013-12-04
Date Closed: 2014-06-24
Manufacturer’s Name: Hyundai Motor America
Component Description: AIR BAGS:SIDE/WINDOW
Recall Campaign: 14V310
Summary Description: Headliner Bracket Detachment
Summary
Hyundai is conducting a safety recall to reinforce the attachment of the metal support bracket to the headliner assembly in approximately 35,000 model year (MY) 2010-2012 Hyundai Elantra Touring vehicles built from December 15, 2009 through May 7, 2012 (see NHTSA recall 14V-310 for more information).These Elantra Touring vehicles have a common headliner bracket design while the earlier MY 2009-2010 Elantra Touring vehicles have a headliner bracket design that utilizes a shorter length bracket which, should it become separated from the headliner, is unlikely to be displaced into the path of the driver or any occupant.During this investigation, ODI identified a MY 2010 subject vehicle in a salvage yard with a deployed driver-side curtain air bag that showed the headliner bracket displaced downward into the driver's window area.Also, during a static side curtain air bag deployment test conducted by Hyundai, the headliner bracket almost completely separated from the headliner.The headliner tested came out of a MY 2010 subject vehicle.Finally, ODI identified two warranty claims on the subject vehicles that indicate potential headliner bracket issues.Warranty records for these claims indicate vehicle owners complaining of noise or rattling coming from the headliner area and Hyundai dealer technicians reported finding brackets that came loose or unglued from the headliner.ODI is not aware of any related injury allegations.This investigation was opened to evaluate the scope of NHTSA Recall (13V115) influenced by an earlier ODI investigation (EA12-008).EA12-008 involved the same defect issue on MY 2011-2013 Elantra models, and a similar remedy approach was utilized in the 13V115 recall action.Based on the recall action taken by Hyundai, this investigation is closed.
NHTSA Action Number: PE13037
Date Opened: 2013-11-15
Date Closed: 2014-03-26
Manufacturer’s Name: Tesla, Inc.
Component Description: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary Description: Fire - Propulsion Battery - Road Debris
Summary
The subject vehicles (SV), model years 2012-2013 Tesla Model S, are emerging technology electric vehicles using a high voltage battery (HVB) to provide propulsion energy. The HVB uses lithium-ion cells combined in 60 or 85 kWh capacities, and a control system that monitors the HVB and its liquid cooling system. The HVB is positioned across the width of the vehicle between the front and rear wheels and lies above a flat aluminum pan that forms the bottom of the SV's chassis. About two thirds of the SVs were manufactured with an air-assisted suspension system that actively controls ride height, including automatically lowering the vehicle at higher speeds.Two separate incidents in 2013 resulted in significant fires involving the SVs, one in Washington (Oct. 13) and one in Tennessee (Nov. 13). Both incidents involved active suspension equipped vehicles operating at highway speeds and reduced ride height running over debris in the roadway. In both incidents, the struck objects penetrated the aluminum pan at the forward area of the battery, damaging the lithium ion cells of the HVB. The SV's information display notified the driver of decreased battery performance and ultimately instructed the driver to stop the vehicle. The SVs were able to travel ~.8 and 1.8 miles after impact respectively. In both cases, smoke appeared shortly after the vehicle stopped and a fire developed in the HVB. Thermal runaway occurred in the HVB cells. The fires destroyed the vehicles but did not result in injuries.In the Tennessee incident, the object struck by the SV was determined to be a three-ball hitch that apparently fell from another vehicle. Tesla performed a series of tests reconstructing this incident and determined that a similar shaped object contacting the forward edge of the HVB could be tripped and potentially penetrate the HVB case. As the object's opposite end digs into the pavement, vehicle momentum causes the object to impart upward force into the case, described by Tesla as a piking effect. Tesla's testing reproduced damage similar to that seen in the Tennessee incident, and also showed that a change in ride height strategy, which was implemented in Nov. 2013 via a telematic software update to prevent the SVs lowering at legal roadway speeds, mitigates the risk of battery compartment penetration when a three-ball hitch is struck.The object struck in the Washington incident was not identified. More severe damage to the incident vehicle and the unknown shape of the object raised concerns regarding the effectiveness of raising the ride height for objects other than a three-ball hitch. In a Mar. 10, 2014 meeting with ODI, Tesla stated it would conduct a free-of-charge service campaign to modify the SVs by adding three new components to the vehicle's undercarriage to protect the HVB. A low-hanging transverse member and an additional underbody plate would be mounted forward of the HVB case and a third plate would overlap the leading edge of the case. Testing conducted by Tesla demonstrated that these modifications improved protection from debris impacts.ODI was aware of two fires stemming from road debris impacts when the investigation began. According to Tesla, the SV fleet had accumulated ~90M miles of service at the time it revised the ride height strategy. No further incidents have been identified, and Tesla reports the Model S fleet has traveled an additional ~90M miles. ODI believes impacts with road debris are normal and foreseeable. In this case, Tesla's revision of vehicle ride height and addition of increased underbody protection should reduce both the frequency of underbody strikes and the resultant fire risk. A def
NHTSA Action Number: PE13038
Date Opened: 2013-11-15
Date Closed: 2014-03-09
Manufacturer’s Name: A-1 Auto Electric
Component Description: FUEL SYSTEM, OTHER:STORAGE
Recall Campaign: 14V040
Summary Description: CNG Fuel Container Securement
Summary
The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year 2011-2012 Ford F-550 transit buses manufactured between May 2011 and April 2013. These vehicles have been altered by A-1 to contain one or more compressed natural gas (CNG) fuel containers. According to A-1, the brackets securing passenger side CNG fuel containers to the vehicle chassis may fracture, resulting in a CNG fuel container that is unsecured. A-1 has reportedly inspected all 18 affected vehicles and repaired all vehicles equipped with the defective mounting bracket by installing a new bracket of an improved design. The new bracket has added strength as a result of the following design revisions: the cantilevered mounting plate is reinforced with additional support plates, the cantilevered position is mounted higher on the bracket above the CNG fuel container center line position (thus reducing the moment arm), and it is constructed of heavier gauge steel plate that is also dimensionally wider, which provides for a greater bonding surface area with the vehicle chassis.Based on the recall action taken by Almared, Inc., this investigation is closed.
← Previous 1 … 91 92 93 94 95 … 1,059 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Complaints
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool.
- [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- [34 Services for 140+ Makes and Growing]One of the most important features in a business scanner, every item yields benefits. In 2024, 689BT car scanner diagnostic tool added 6 new services including Clutch, ECU, FRM, Gate, Rlsensor, and Turbo Reset. The popular Oil Reset, EPB, BMS, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn etc, still growing. Check compatibility before purchase.
- 【Thinkcar ThinkScan 689 Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime free update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, 100+ Brands Coverage, 64G Memory, Android 10, AutoAuth for FCA SGW, CAN-FD, DOIP, Setting & Changeover, ECU Coding, Component Matching, Power Balance, VAG Guided Functions. Unlimited functions with better compatibility. You can always trust Thinkcar scanner.
- 【Over 34 Reset Services + Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for 10,000 vehicles: Auto VIN Detect, ECU Coding, Adaptation, Matching, such as Gear/SAS/EPB/TPMS/DPF/IM.MO/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please check the compatibility before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【OEM Full System Diagnostics】Thinkscan 689 diagnostic tool can access ALL available modules, like Engine, Transmission, Airbag, ABS, ESP, TPMS, Im.mobilizer, Gateway, Steering, Radio, Air conditioning, ect. to read ECU info, read/clear DTCs, view live data, retrieves freeze-frame, and perform bi-directional control to command the components to pinpoint faults. With just a simple click, it provides you with accurate and in-depth diagnostics.
- 【Superior Compatibility, Support DoIP and CANFD, FCA & SGW】Thinkscan 689 car scanner works on most OBDII-compliant vehicles worldwide in US, Europe, Asia, Africa, and Australia for 12V cars, SUV, light truck, hybrids, and even roadster. And it supports CAN FD and DOIP protocol, which help you easily read different car models without encountering any sort of communication barrier. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【🔧 15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBD-II scanner for mechanics and DIY enthusiasts, Thinkdiag delivers factory-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【🚗 Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than other scanners in the market.
- 【⚙️ ECU Coding & Hidden Feature Activation】Thinkdiag diagnose obd2 scanner bluetooth allows you to match the replaced components with ECU, flash hidden functions for BMW, for GM, for Benz etc. Disable some annoying features, customize vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. ECU coding is not suitable for every car models, please check with us before purchse.
- 【🔄 Bidirectional Control & Active Testing】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function.
- 【📲 Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Cost-effective OBD2 scanner】 Thinkcar Thinkdiag2 is the most powerful wireless diagnostic tool for it's price! Equipped with multi-functions of Newly added CAN-FD protocol, Bi-Directional control(Active Test), ECU coding, 15 Maintenance resets, All Systems diagnosis, Auto VIN, FCA AutoAuth, Unlock the protected FCA vehicle SGW module on Chrysler, Dodge, Jeep, Alfa Romeo, and Fiat vehicles manufactured after 2019.120+ Car brands coverage, No IP limited, etc. Good for workshops & DIYers. Kindly send us VIN to check compatibility before purchase
- 【OE-Level Full Systems Car Scanner with Added CAN FD Protocol】 Upgrade of Thinkdiag, Thinkdiag2 is a bluetooth diagnostic tool can diagnose Full System such as ECM, ABS, SRS, TCM, EPB, TPMS, SAS, A/C, BMS, etc. Thinkdiag2 can read/clear fault codes, read real-time data, read control module information,etc. As the only diagnostic scanner in this price range that supports the CAN-FD protocol, it suits for the latest GM(2019-) , saving $100 to buy a CAN FD adapter, reducing the risk of undetected errors to enhancing the user experience
- 【Bidirectional Test & ECU Coding】This bi-directional scan tool Thinkdiag2 allows you to send commands from your smartphone directly to the vehicle's ECU for active testing, quickly locate problem areas, such as A/C clutch, windows, doors, sunroof, etc., reducing the diagnostic time and money. ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. (Note: kindly send us VIN to check compatibility before order.)
- 【15+ Maintenance Functions】Thinkdiag2 OBDII code scanner is designed for individual car owners, DIYers, and small repair shops, which has a separate menu of 15 common special functions, such as Oil reset, EPB reset, SAS calibration, ABS bleeding, injector code, TPMS reset, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Maintenance functions that each car can do may be different
- 【120+ car brands & FCA Autoauth+10 languages】Thinkcar thinkdiag2 helps you to troubleshoot the problems fast for 100 + US, European, Asian vehicle brands after 1996 that use the OBDII protocol. Only support 12V cars, including gasoline cars and diesel cars. Supporting Autoauth allows you to unlock the protected FCA vehicle SGW module on Chrysler, Dodge, Jeep, Alfa Romeo, Fiat vehicles, etc. (Note: Only provide AutoAuth login portal, and need purchase the registration number on the AutoAuth website by yourself.) Multilingual function allows workshop mechanics to avoid language barriers and use it around the world Without restriction
- THINKCAR TK672 OBD2 Scanner: Powered by an MT8365 CPU with a 2.0GHz Cortex-A53 quad-core processor, the TK672 ensures quick and accurate diagnostics. It offers 32GB of ROM for ample diagnostic data and software storage. The 7-inch widescreen display (1024x600) provides clear and detailed visuals. Modern connectivity options include a TYPE-C charging port, USB 2.0, dual-band WiFi (2.4G/5G), and Bluetooth 5.0 with backward compatibility, ensuring seamless data transfer and updates. A 3150mAh/3.8V battery supports extended sessions. The 1.2-meter detachable DB15 diagnostic cable adds convenience and flexibility, making it easy to connect to various vehicles.
- Full System OE-Level Diagnostic Tool：The THINKCAR TK672 is a factory-level scanner offering comprehensive diagnostics for all car systems, including ECM, ABS, airbags, SAS, EVAP, TPMS, BMS, and EPB. This versatile tool can read/clear codes, display live data in multiple formats, and supports Auto-VIN for one-click car info identification. With the TK672, you can easily pinpoint vehicle issues, generate detailed Wi-Fi reports, and ensure smooth, safe operation. Ideal for professional mechanics and car enthusiasts, the TK672 provides OE-level diagnostics at an affordable price, making vehicle maintenance and repairs easy and confident.
- New Bidirectional Diagnostic Scanner：The newly released bi-directional control scanner designed for comprehensive vehicle diagnostics. This advanced tool allows users to send commands directly to the vehicle's ECU to perform active tests on a variety of subsystems, including injectors, coolant pumps, windows, wipers, headlights, mirrors, and more. Offering powerful testing features that significantly reduce diagnostic time, the TK672 is the ultimate solution for efficient and precise vehicle maintenance and repair.
- 28 Reset services Premier Car Diagnostic Scanner：Specializing in 28 essential reset services, this powerful tool features important reset functions such as Oil Reset, I.M.M.O Reset,D.P.F Reset,SAS Calibration, ABS Bleeding, Injector Coding, AFS Reset, TPMS Reset. Each function is meticulously designed to address specific maintenance needs, ensuring comprehensive care for your vehicle. With intuitive pop-up guidance, the TK672 streamlines complex tasks, making vehicle maintenance more efficient and precise. Keep your vehicle in optimal condition with reliable and advanced reset services provided by the TK672.
- Upgraded OBD2 Scanner supporting CANFD: The ultimate diagnostic tool supports a wide range of crucial protocols, including CANFD—now supporting for SGM, for GM, for CHRYSLER, and more—along with OBDII and EOBD, ensuring compatibility with over 140 vehicle brands. Main supported standards include ISO 14230-4 (KWP2000), ISO 15765-4 (CAN), ISO 9141-2 (ISO), ISO 14229 (UDS), and SAEJ 1850 (VPW & PWM). These protocols are essential for comprehensive vehicle diagnostics, allowing the scanner to read and clear trouble codes, monitor real-time data, and perform system tests wit high accuracy and efficiency.
This product presentation was made with AAWP plugin.
Last update on 2025-04-30 / Affiliate links / Images from Amazon Product Advertising API
