Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



Loading...

Loading...

NHTSA ID Number: 11766141

Complaint Date: 2026-09-22

Fail Date: 2026-09-14

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: MALIBU

Model Year: 2011


Summary

My power steering went out while pulling out of a parking spot. The message read “power steering/service ESC. I have read that these vehicles between the years 2007-2012 had a recall for this issue. My car has less than 46000 miles on it. I am confirming the recall so I can have this repair done. Thank you

Read More...

NHTSA ID Number: 11766140

Complaint Date: 2026-09-22

Fail Date: 2026-08-15

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EDGE

Model Year: 2018


Summary

2018 Ford Edge eco boost 2.0 litre. Coolant intrusion cylinder 3 blown Hopefully it won’t catch fire?? Can not accelerate quickly into traffic while cars are accelerating up onto me. No problems initially. Now it’s a service light with a p303 code!!

Read More...

NHTSA ID Number: 11766139

Complaint Date: 2026-09-22

Fail Date: 2026-08-03

Manufacturer Name: Steel Pines Cargo, LLC

Vehicle Make: HIGH COUNTRY CARGO

Vehicle Model: CARGO TRAILER

Model Year: 2026


Summary

I purchased a new 2026 enclosed car-hauler trailer and discovered multiple potential safety defects shortly after delivery. STRUCTURAL WELDING: Multiple frame/cross-member attachment areas underneath the trailer appeared incompletely or inadequately welded. Because this trailer is designed to transport a vehicle, I was concerned about the structural integrity of these connections under load and during highway use. An independent professional trailer repair facility inspected the trailer and determined that frame welding repairs are necessary. The facility provided a written estimate specifically for repair/fix of the frame welding. The affected areas remain available for inspection. CARGO SECUREMENT: Multiple factory-installed floor D-ring mounting bolts were discovered to be less than hand tight. These D-rings are intended to secure vehicles/heavy cargo during transportation. Had I relied on these factory-installed securement points without checking them, they could potentially have loosened or failed while securing a vehicle. TIRES: The trailer was delivered with mismatched tires installed on opposite sides. Some are ST225/75R15 Load Range D rated at 2,540 lbs maximum load at 65 PSI cold, while others are ST225/75R15 Load Range E rated at 2,860 lbs maximum load at 80 PSI cold. The trailer therefore had tires with different load ranges, load capacities and maximum inflation pressures. The trailer has a 9,990-lb GVWR and two 6,000-lb axles. The independent trailer facility recommended replacement with a matching tire set. ELECTRICAL: The factory 12-volt electrical system repeatedly blew fuses during normal use and appeared to have shorting/wiring problems. Numerous individual circuits were connected directly to the battery using stacked ring terminals and inline fuse holders. I was concerned about an electrical short, potential fire, or loss of trailer electrical functions. These conditions were documented with photographs shortly after delivery and reported.

Read More...

NHTSA ID Number: 11766138

Complaint Date: 2026-09-22

Fail Date: 2026-09-07

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: TELLURIDE

Model Year: 2022


Summary

The AWD coupler is shuttering and making the vehicle shake on turns . It is a common issue with KiA awd systems which is why I don’t understand why it’s not a recall! It puts people’s life’s at risk because upon accelerating at an intersection the binding does not let the full acceleration of the vehicle to take place . I have not yet got it serviced because it’s a pricey job . I just bought the vehicle last month and the warranty expired at the beginning of this month ! How do I purchase a vehicle and expected to to pay for a repair that is known to KIA AWD SYSTEMS !!! My vehicle only has 40k miles on it and from horror stories I hear it goes out more then one time .

Read More...

NHTSA ID Number: 11766137

Complaint Date: 2026-09-22

Fail Date: 2026-09-21

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: TUNDRA

Model Year: 2018


Summary

The vehicle is a 2018 Toyota Tundra and failed state inspection at an authorized dealership due to the power steering rack and pinion assemble leaking at both ends. This is the same failure described in Toyota recall 21V920000, but Toyota claims my VIN is not covered. This is a severe safety issue occuring preamturley at 54,000 miiles.

Read More...

NHTSA ID Number: 11766136

Complaint Date: 2026-09-22

Fail Date: 2026-09-18

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: PALISADE

Model Year: 2026


Summary

My "Vehicle Health" reports all systems good on the BlueLink App-- however, when I open "diagnostics history", it shows 8 repeated reports under DTC: C183987 (SAFETY - Anti-lock Braking System). There is also a reports for a DTC C186B87 (ELECTRICAL- Lane Departure Warning System), and a C188087 (null). So there are 10 total reports of this in my history between 11/7/2025 to 9/18/2026. The reports for the anti-lock breaks were reviewed by the dealership and advised by Hyundais tech line that they were just glitches in computer system. However, they have continued. And on top of that, I just filed a separate report about my car accelerating when I pressed the brake (thankfully it happened in a parking lot)-- no idea if its related but its all fishy. Thus I will be going back for another review by dealership "service" team. Initially the first few reports did have an ABS light that showed up on my screen which is what prompted me to look into the app for issue only to see it said everything was fine, until I looked deeper at the historical reports. But lately there has been no ABS light showing up on my dash but the reports are still coming in.

Read More...

NHTSA ID Number: 11766135

Complaint Date: 2026-09-22

Fail Date: 2026-07-13

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SANTA FE

Model Year: 2020


Summary

At approximately 42,000 miles, the AC system on my 2020 Hyundai Santa Fe suffered a potential immediate and premature failure, creating a severe driving safety hazard. The AC expansion valve began actively leaking refrigerant inside the dashboard, rendering the climate control system completely inoperable of normal operation. In Florida's high humidity and heavy rainstorms, this loss of proper AC function means the windshield defogging/defrosting mechanism fails to dehumidify cabin air. This results in sudden, severe window fogging while driving, heavily obstructing visibility and creating an imminent crash risk. Furthermore, as a senior managing multiple health conditions, a gradual, then total loss of cooling in extreme Florida heat poses a direct medical and physical safety hazard. The independent repair facility that fixed our vehicle noted an alarming pattern, servicing about 6 newer Hyundai models from our car's age group for similar AC failures and expansion valve leaks within a single month. Because an expansion valve is designed to last the life of a vehicle, this failure at 42,000 miles—combined with active industry investigations into internal Hyundai compressor degradation shedding debris downstream in the AC system—strongly indicates a systematic material defect. We have spent about $2,800 out-of-pocket to recharge the system, add dye, lose the charge again, and ultimately replace the valve inside the dashboard. Unfortunately, because Hyundai refuses to check our vehicle at their expense to find and remove potential Teflon or metal filings caused by this widespread compressor issue, and if needed, replace the compressor and other compromised components, this internal degradation can continue to cause recurring component leaks and damage at our unaffordable expense, while continuously releasing refrigerant into the air.

Read More...

NHTSA ID Number: 11766134

Complaint Date: 2026-09-22

Fail Date: 2026-07-31

Manufacturer Name: Chrysler (FCAeBay logo US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE L

Model Year: 2026


Summary

Vehicle jerks head back and forth from hesitation and roughing when accelerate in 1st gear from stop to 10 miles hours. Very unsafe and have brought to dealership several times to diagnose and they have one recall On spark plugs replacement that did not change anything. Very unsafe driving like that.

Read More...

NHTSA ID Number: 11766133

Complaint Date: 2026-09-22

Fail Date: 2026-09-20

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EXPEDITION

Model Year: 2018


Summary

This is a widespread problem across the Ford expedition. I've read forum after forum, facebook group after facebook group and have seen that many expeditions are affected by this. The front end of the Expedition; primarily the steering and suspension components, cause a strong vibration when approaching 70-75 miles per hour. I have replaced the tires on my Expedition and had them mounted and balanced by Ford, only for the problem to still exist. I mentioned this to Ford directly and they told me that there is no way for them to replicate the problem because they won't take the vehicle over the local speed limit. However where I drive all across the country for work, the speed limit is approximately 70 -75 miles per hour. This is a severe issue as Vibrations could easily cause an accident.

Read More...

NHTSA ID Number: 11766132

Complaint Date: 2026-09-22

Fail Date: 2025-07-08

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: BRONCO

Model Year: 2021


Summary

Loss of fuel pressure from fuel pump failure

Read More...


Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Diagnostic Scan Tool, ECU Coding PMI OBD2 Scanner
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
Sale
2026 BOSSOMM IF745 Full System OBD2 Scanner Code Reader
  • 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
  • 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
  • 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
  • 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
  • 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.

This product presentation was made with AAWP plugin.

Share to...