Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11766161

Complaint Date: 2026-09-22

Fail Date: 2026-09-21

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FUSION

Model Year: 2010


Summary

My brakes felt mushy for a couple days. Next day br a ke fluid dash light came on. brake fluid was so low couldn't see it. Went to autozone bought brake fluid .dot 3 per internet. Internet went on to share the fact thi s p r oblem was recalled. I h a v e none open says major safety problem tow xar immediately.im on s t at e assistance i can't pay to fix

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NHTSA ID Number: 11766160

Complaint Date: 2026-09-22

Fail Date: 2026-09-18

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: TRAVERSE

Model Year: 2020


Summary

The rear power liftgate closed on my finger severing the top part of my finger at the base of the finger nail.

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NHTSA ID Number: 11766159

Complaint Date: 2026-09-22

Fail Date: 2026-09-18

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2023


Summary

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 60 MPH, the front grille shutter detached. The vehicle was taken to the dealer, where it was determined that the shutter had detached due to defective retention clips. The contact was informed that the entire front grille assembly needed to be replaced. The dealer associated the failure with a recall. The failure mileage was approximately 123,500.

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NHTSA ID Number: 11766158

Complaint Date: 2026-09-22

Fail Date: 2026-09-19

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: CANYON

Model Year: 2015


Summary

lost power steering

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NHTSA ID Number: 11766157

Complaint Date: 2026-09-22

Fail Date: 2026-09-22

Manufacturer Name: BMW of North America, LLC

Vehicle Make: BMW

Vehicle Model: 320I

Model Year: 2014


Summary

The engine drivetrain malfunctioned and there is a message. My safety and safety of others was put at risk when I was driving the car it was shaking kicking moving on its own not braking I couldn’t control the car. I felt as if the car was about to hit someone on the road and the engine was going to blow up or transmission. I was afraid it was very scary! There is an engine misfire No When I bought it, it was a tire sign and shaking but the salesman said it was just the tires after two weeks the engine sign was on and a drivetrain malfunction message came up and the car was shaking kicking moving on its own about to hit some people on the road and I couldn’t control it and the engine or transmission was about to blow up it was making loud noises!

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NHTSA ID Number: 11766156

Complaint Date: 2026-09-22

Fail Date: 2026-09-20

Manufacturer Name: Volvo Car USA, LLC

Vehicle Make: VOLVOeBay logo

Vehicle Model: EX90

Model Year: 2026


Summary

While driving my nearly new 2026 VolvoeBay logo EX90 at freeway speed, the vehicle unexpectedly began sounding warning tones and experienced a significant loss of propulsion/power. The vehicle was unable to maintain normal acceleration and freeway performance, creating a serious safety risk while I was traveling in active freeway traffic. Earlier that day, the vehicle had displayed a warning stating “Charging system fault — book a service.” The vehicle’s GPS/location system was also malfunctioning. The GPS issue had occurred previously. Because of the unexpected loss of propulsion at freeway speed, I no longer considered the vehicle safe to drive. The vehicle was subsequently transported by flatbed tow truck to an authorized VolvoeBay logo dealership for diagnostic inspection. The dealership is working with VolvoeBay logo technical support to diagnose the incident. I also reported the incident directly to VolvoeBay logo Customer Care and requested escalation. At the time of the incident, the vehicle had approximately 1,531 miles. There was no crash, fire, injury, or fatality. I am concerned that an unexpected loss of propulsion at freeway speed could result in a collision if the failure occurs in heavy or high-speed traffic. I am reporting the incident so NHTSA can evaluate whether similar propulsion, electrical, charging-system, or software-related failures have occurred in other Volvo EX90 vehicles.

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NHTSA ID Number: 11766155

Complaint Date: 2026-09-22

Fail Date: 2026-08-29

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2024


Summary

2024 Vehicle is part of the massive GMC 6.2L engine recall. The vehicle was called into the dealership on 1/6/2026 (10,437 Miles / 320.9 Engine Hours) for recall evaluation. Testing indicated vehicle was NOT a candidate for a new motor so oil and oil filtereBay logo were changed to 0W-40 and I was sent on my way. Vehicle started a tapping noise at idle. Dealer advised the next week was the soonest I could be seen so I set up an appointment for Monday 8/31/2026 . I used the vehicle on Saturday [XXX] and while returning home it began making a racket emitting all types of terrible noises. I was only a few miles from the dealer so I limped into the dealship and left the vehicle on their lot. I spoke to the dealership on Monday 8/31/26 and was advised the vehicle would be evaluated later that day. I spoke to the dealership on Tuesday 9/1/26 and was advised the 6.2L engine had failed (13,591 miles) and parts had been ordered. Dealer advised it would probably be 6 - 8 weeks to get the truck returned. I am a trailer boater and also pull a trailer with a side by side. These activities are why I own a truck. Dealer advised I could get a loaner vehicle but that it was illegal to tow a trailer in Illinois with dealer plates. I ended up trading the vehicle for a new truck and suffered a large unplanned expense ( $20,537) as a result. Since the vehicle had failed and was not driveable it was impossible for me to go elsewhere to trade in this vehicle to a competitor. As a result of the failure I feel I was held hostage to buy another GMC. The vehicle did not show any abnormal gage readings or dispaly any warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11766154

Complaint Date: 2026-09-22

Fail Date: 2025-07-18

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2015


Summary

The transmission Started Shuddering, it would slip occasionally and slipped badly when i was driving in rush hour traffic in the middle of a left turn. had no power for several seconds then it finally reengaged. The shuddering got worse and worse to the point i took it to a transmission shop to look at it and they said i needed a replacement transmission unit. I did get a replacement unit, the whole process was extremely unpleasant. The previous unit was sent as a core to be remanufactured. The company that i used to get a remanufactured unit is Fraser Transmissions. No warning lamps appeared prior to the transmission acting up.

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NHTSA ID Number: 11766153

Complaint Date: 2026-09-22

Fail Date: 2026-09-22

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: EXPRESS

Model Year: 2003


Summary

The contact recently purchased a 2003 Chevrolet Express. The contact stated that the check engine warning light was illuminated on the instrument panel due to a corroded catalytic converter. The contact received notification of NHTSA Campaign Number: 12V388000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was made aware of the issue; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 125,000.

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NHTSA ID Number: 11766152

Complaint Date: 2026-09-22

Fail Date: 2026-09-22

Manufacturer Name: Chrysler (FCAeBay logo US, LLC)

Vehicle Make: JEEP

Vehicle Model: WRANGLER

Model Year: 2024


Summary

When I drive out of my neighborhood there is a small hill and when I start going up the hill it starts to lose power. Enough power that I have hit the gas pedal or it holds up traffic. I usually put it in cruise and that's when it does this. This was not a problem until we did all the recalls. This continues to be frustrating. And Jeep- Stellantis is no help. This happens everyday. This vehicle does it everyday. It doesn't have the power that it use to. My gas mileage has took a hit also because the engine starts way before it use to. It defeats the whole purpose of purchasing this vehicle.

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Search NHTSA Database for Recalls

Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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