Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766121
Complaint Date: 2026-09-22
Fail Date: 2026-09-14
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAVERSE
Model Year: 2025
Summary
The contact owns a 2025 Chevrolet Traverse. While driving 5 MPH, the contact attempted to depress the brake pedal, but the vehicle failed to slow down. The message "Limited Braking - No Assistance Braking" was displayed. The vehicle was restarted, and the contact continued driving. The vehicle was taken to a dealer and was awaiting a diagnostic test. The contact was advised that the OnStar modules needed to be replaced, but the vehicle was not repaired. The failure mileage was 16,000.
Read More...NHTSA ID Number: 11766120
Complaint Date: 2026-09-22
Fail Date: 2026-09-22
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2024
Summary
Hood striker fasteners failed allowing hood to separate from striker at highway speed resulting in hood flying open, striking and damaging windshield and blocking view of driver. Photos from incident scene and subsequent dealer inspection agree on fastener failure as the striker was found fully latched into the retainers. Fortunately, driver was in an outer lane and able to navigate to shoulder and stop vehicle without further damage.
Read More...NHTSA ID Number: 11766119
Complaint Date: 2026-09-22
Fail Date: 2026-09-03
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON
Model Year: 2023
Summary
ENGINE SEIZED UP ON THE HIGHWAY AFTER RECALL WAS PERFORMED. I NEARLY AVOIDED A WRECKED GETTING IT OFF THE ROAD. I HAD TO WAIT OVER 5 HOURS FOR GM TO TOW ME THEN ENDED UP HAVING IT TOWED MYSELF. NOW THE CAR IS AT THE DEALERSHIP WITH BACKORDERED PARTS, THEY AGREEDTO PAY FOR THE TOW NOW IT SEEMS TO BE AN ISSUE THAT I PAID THE TO TRCUK DRIVER CASH, & PARTS HAVE NO SHIP DATE. GM CUSTOMER SERVIVE AGENTS ARE RUDE & DO NOT SEEM TO AVE ANY SENCE OF CARE IN THE WORLD ABOUT ANYTHING
Read More...NHTSA ID Number: 11766118
Complaint Date: 2026-09-22
Fail Date: 2026-09-13
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL Y
Model Year: 2023
Summary
On September 13, 2026, my 2023 Tesla Model Y (13,300 miles) displayed a High Voltage System alert stating the vehicle may not restart and service was required. I brought the vehicle to the Tesla Service Center for diagnosis. The technician found the alert occurred when the brake pedal was applied and identified electromagnetic interference affecting signal integrity in that circuit. On September 17, 2026, a ferrite suppressor was installed to address the interference, and the technician noted the alert cleared. He advised that if the concern returned, replacement of the CHMSL (Center High Mount Stop Lamp) may be required. The same day I picked up the vehicle after this repair, the High Voltage System alert recurred. Both occurrences happened while the vehicle was operating under Full Self-Driving (FSD), not under manual braking. My foot was not on the brake pedal either time. This detail was not accounted for in the original diagnosis, which was based on manual pedal actuation as the trigger. I have raised this discrepancy with Tesla and requested a re-diagnosis based on FSD-commanded brake actuation, including review of vehicle logs for both incident timestamps. My safety concern is that the alert explicitly warns the vehicle may not restart, and the underlying cause has not yet been correctly identified, since the initial repair did not resolve the issue and failed the same day. The vehicle and its diagnostic logs are available for inspection upon request. The problem has been reproduced and confirmed by the Tesla Service Center (two visits, same fault). It has not been inspected by NHTSA, police, or insurance. No warning lamps or symptoms were noted prior to the first occurrence on September 13, 2026.
Read More...NHTSA ID Number: 11766117
Complaint Date: 2026-09-22
Fail Date: 2026-08-21
Manufacturer Name: Polestar
Automotive USA, Inc.
Vehicle Make: POLESTAR
Vehicle Model: POLESTAR 2
Model Year: 2023
Summary
Safety complaint description In August 2026, I experienced a potentially dangerous incident involving my 2023 Polestar 2 AWD Performance while performing a U-turn. During the maneuver, the vehicle unexpectedly stopped or hesitated and did not move forward when I expected it to, leaving me exposed in the roadway and creating a risk of a collision with approaching traffic. I do not know what caused this behavior. I am concerned that it may involve an unexpected interruption of vehicle propulsion, a driver-assistance system or another electronic or mechanical malfunction. I have not received a diagnosis confirming the cause. I have also experienced other concerning vehicle symptoms, including clicking, popping and creaking noises during low-speed turns, a clunk from the front-left area and a tendency for the vehicle to pull slightly to the left despite equalized tire pressures. I do not know whether these symptoms are related to the U-turn incident. I reported these concerns in August 2026 and scheduled the earliest available service appointment at Dyer & Dyer, the authorized Polestar service location in Georgia, for September 18, 2026. I delivered the vehicle for that appointment on September 18. On September 22, I was informed that the vehicle had not yet been inspected or diagnosed and that the next anticipated opportunity for an initial inspection was October 13, 2026, unless an earlier opening became available. As of September 22, 2026, the cause of the unexpected vehicle behavior has not been identified, and I have not received confirmation that the vehicle is safe to operate. I am submitting this complaint because the unexpected failure to respond during a U-turn created a potentially serious traffic hazard. I am requesting that NHTSA document and evaluate this incident as a possible vehicle safety defect.
NHTSA ID Number: 11766116
Complaint Date: 2026-09-22
Fail Date: 2026-06-20
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAX
Model Year: 2017
Summary
I am filing this formal complaint regarding a severe, recurring, and catastrophic electrical and vehicle control system failure in my 2017 Chevrolet Trax. On multiple occasions while driving at highway speeds (70+ mph), the vehicle experienced simultaneous loss of critical safety and control systems—including power steering, traction control, and instrumentation displays—plunging the vehicle into a severe "limp mode." This sudden and unpredictable loss of control at high speeds presents an extreme safety hazard to myself, my passengers, and other drivers. CHRONOLOGY OF EVENTS & DEFECT PATTERN 1. Initial Intermittent Failures (Past 12 Months): The traction control light began activating intermittently and randomly without cause. A dealership reset temporarily cleared the issue, but it later returned. 2. Sensor System Failures (Approx. March 2026): All four Tire Pressure Monitoring System (TPMS) sensors began failing sequentially until complete loss of tire pressure telemetry across the dashboard. 3. First Major Highway Power Failure (July 2026): While traveling at 70 mph on the highway, the vehicle suffered a complete system collapse: Simultaneous loss of Power Steering (requiring extreme manual steering effort at high speeds) and Traction Control. Check Engine Light illuminated. Instrumental cluster failed completely: digital tachometer and speedometer registered 0 RPM and 0 MPH while actively traveling at speed. Upon pulling off the highway, the vehicle entered a limp state, restricting speed to under 10 mph. After shutting off the engine, the vehicle's dashboard screen went entirely black/unresponsive upon re-attempting ignition. After sitting stationary for an extended period, the vehicle restarted, though the Check Engine Light remained illuminated. There is more to this but I ran out of characters to type it all so I'll include it with the files below. Thank you.
Read More...NHTSA ID Number: 11766115
Complaint Date: 2026-09-22
Fail Date: 2025-09-19
Manufacturer Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: ENCORE GX
Model Year: 2023
Summary
Engine power reduced all of a sudden on a highway. Turbo went out at less than 45k miles. Turbo was replaced by GM and was told this will occur every 2 years by the dealership. Very unsafe especially driving at highway speeds.
Read More...NHTSA ID Number: 11766114
Complaint Date: 2026-09-22
Fail Date: 2026-09-21
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2019
Summary
2019 GMC Sierra Denali 6.2L , Back in march 2026 my motor seized up , waited for a month for a new motor replacement that I had to pay out of pocket for 12k+, Finallyy got my truck back mid may! , fast forward to [XXX], Lifters and cam went out had to get replaced, I only driven under 5k miles since the motor replacement (The motor I payed for came with a 3 year warranty) , Also over a months waiting… [XXX], I receive a call from the dealership saying my truck was ready for pick up but during the test drive , it started having a bottom end problem, Turns out it was a bearing issue! , Now they have to replace the motor again! Michigan! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read More...NHTSA ID Number: 11766113
Complaint Date: 2026-09-22
Fail Date: 2026-08-24
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2023
Summary
Evaporative emissions purge pump failed at 18,473 miles. As the bumper-to-bumper warranty has expired GM refused to cover this repair. As this is a known problem with certain GM vehicles, the repair is covered for older model year out-of-warranty cars and for residents of other states (California, for example). This repair is covered by the emissions warranty in some states (California), but not Michigan.
Read More...NHTSA ID Number: 11766112
Complaint Date: 2026-09-22
Fail Date: 2018-06-15
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA
Model Year: 2014
Summary
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving 60 MPH, a bystander notified the contact that the brake lights were inoperable. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed and determined that the brake light housing needed to be replaced. The brake light housing was replaced; however, the failure persisted.
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