Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



Loading...

Loading...

NHTSA ID Number: 11766131

Complaint Date: 2026-09-22

Fail Date: 2026-08-03

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: AUDIeBay logo

Vehicle Model: Q7

Model Year: 2020


Summary

See attached document for complaint.

Read More...

NHTSA ID Number: 11766130

Complaint Date: 2026-09-22

Fail Date: 2025-10-15

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: BRONCO

Model Year: 2021


Summary

The engine block may develop a coolant leak which could cause a short circuit while the engine block heater system is plugged in - increasing the risk of an underhood fire

Read More...

NHTSA ID Number: 11766129

Complaint Date: 2026-09-22

Fail Date: 2026-08-21

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: PALISADE HYBRIDeBay logo

Model Year: 2027


Summary

Vehicle's hybrideBay logo system is malfunctioning stating a warning of "stop vehicle and check power supply".

Read More...

NHTSA ID Number: 11766128

Complaint Date: 2026-09-22

Fail Date: 2026-09-22

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: YUKON

Model Year: 2023


Summary

Local mechanic doing service stated that rust has become significant and not normal. Covers most of the underbody, frame and components.

Read More...

NHTSA ID Number: 11766127

Complaint Date: 2026-09-22

Fail Date: 2026-09-20

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: PALISADE

Model Year: 2026


Summary

INCIDENT: Pressed brakes but car accelerated. STORY: I reversed out of a parking spot, turning so I could go to the right in parking lot. Put the car in drive and proceeded driving veering right in the parking lot. I pressed brake within 5 seconds of that but the accelerated instead, so I released the brake, looked down to double check I wasn't losing my mind and confirmed, I was pushing the break when it accelerated, pressed it again but much lighter this time and it did accelerated again as I veered to the right where there were no cars parked. I parked, turned off the car and then restarted it. I was not able to recreate the incident but also, no idea why it happened and scary to think what would have happened if I was on the highway or busy road. There were no lights/alerts that showed up when it happened. I plant to take it to dealership to check. And I have read other reports of owners having the same issue with this car.

Read More...

NHTSA ID Number: 11766126

Complaint Date: 2026-09-22

Fail Date: 2025-12-30

Manufacturer Name: Subaru of America, Inc.

Vehicle Make: SUBARU

Vehicle Model: FORESTER

Model Year: 2016


Summary

The contact owned a 2016 Subaru Forester. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle accelerated without warning and crashed into a fire hydrant. While the foot was still on the brake pedal, the vehicle continued to accelerate and struck a street sign. The vehicle continued to accelerate across the street and accelerated up a hill. The vehicle headed straight towards a home and crashed into the home, which caused the vehicle to stop. The air bags deployed upon impact, with white smoke coming from the vehicle. The contact exited the vehicle without severe injury. Due to a setting on her iPhone, the contact's family members and Police were alerted immediately that there was a crash. The crash into the residence caused a pipe inside the home to burst and flooded outside the home. The crash caused damage to the home, the street sign, and the fire hydrant. Authorities arrived at the scene, and the contact’s vital signs were checked. The contact sustained a severe bruise to the left shin and severe mental anguish. The contact was transported to a hospital and was given an MRI; no further injuries were discovered. The vehicle was towed to a tow yard and declared a total loss. A Police report was filed. The failure mileage was approximately 100,000.

Read More...

NHTSA ID Number: 11766125

Complaint Date: 2026-09-22

Fail Date: 2023-09-22

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FLEX

Model Year: 2015


Summary

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was approximately 100,000.

Read More...

NHTSA ID Number: 11766124

Complaint Date: 2026-09-22

Fail Date: 2026-09-21

Manufacturer Name: Chrysler (FCAeBay logo US, LLC)

Vehicle Make: JEEP

Vehicle Model: WRANGLER

Model Year: 2023


Summary

While driving my 2023 Jeep Wrangler Sahara 4xe at approximately 70 mph in HybrideBay logo mode the vehicle suddenly and without warning experienced a complete loss of propulsion while I was traveling in traffic. The vehicle would no longer respond normally to the accelerator and I was unable to maintain speed. The Drive (D) indicator began flashing and multiple warning lights and messages appeared on the instrument cluster. I specifically remember the red battery/charging-system warning being illuminated. The dashboard also displayed a warning relating to the power/charging system and a message instructing me to shift or put the vehicle into Park. I had to get the vehicle safely out of moving traffic. This was extremely frightening because the loss of propulsion occurred suddenly at highway speed and could have resulted in a serious collision. This vehicle has previously been brought to an authorized Jeep dealership multiple times for recalls/service involving the battery/electrical/12-volt system. On a previous occasion, the vehicle also failed to start while parked in my garage. After this highway incident occurred and after I was eventually able to get the vehicle operating again, my husband disconnected the 12-volt battery in an attempt to perform a hard reset. The battery was disconnected AFTER the loss-of-propulsion event and therefore did not precede the highway failure. The vehicle is currently at an authorized Jeep dealership for diagnosis. I have asked the dealership to document the complete loss of propulsion, retrieve any available stored, pending, history or permanent diagnostic trouble codes, and determine the cause of the failure. I am reporting this incident because I am very concerned that an electrical, hybrideBay logo, battery, charging or powertrain defect may cause the vehicle to suddenly lose motive power again while being driven. A sudden loss of propulsion at highway speed presents a serious safety risk to the occupants of this vehicle and to other motorists.

Read More...

NHTSA ID Number: 11766123

Complaint Date: 2026-09-22

Fail Date: 2026-09-22

Manufacturer Name: Hyundai Motor America

Vehicle Make: GENESISeBay logo

Vehicle Model: G90

Model Year: 2017


Summary

The contact owns a 2017 GenesiseBay logo G90. The contact stated that while the vehicle was stationary, the contact became aware of smoke coming from the driver’s side of the engine. While stopped at a red light, the vehicle was smoking with an oil-burning odor. Additionally, the contact stated that the air bag module light was illuminated. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) as possible causes for the failure. The dealer and the manufacturer agreed to assist with the recall repairs but had not provided the parts for the repairs. The failure mileage was 118,000.

Read More...

NHTSA ID Number: 11766122

Complaint Date: 2026-09-22

Fail Date: 2026-09-04

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: SILVERADO 2500

Model Year: 2022


Summary

Goodyear Wrangler TrailRunner AT, Size LT275/65/ R20 Load Range E DOT #1RJ0TJB1V2322 While driving on the highway (approx. 65-70 MPH) the center tread of the rear driver-side tired suddenly and completely delaminated/separated from the casing without warning. The only warning was a second of vibrations right before the failure. The tire-maintained inflation pressure during and after the tread separated, proving the structural integrity of the casing waws intact and that this was not caused by a puncture, blowout or road hazard. It was a catastrophic chemical adhesion bond failure between the tread rubber and the steel belt package. My safety and the safety of other motorists on the highway were put at extreme risk. When the steel-belted tread separated at high speed, it acted as a spinning whip, causing a violent vibration and severe handling instability that nearly caused a loss of vehicle control. The flailing treat slapped the vehicle body repeaedly before ripping completely free, causing extensive structural and cosmetic damage to the truck. It tore off the fender flares entirel, severely gouged and dented the painted metal tailgate, broke the passenger-side taillight, damaging the passenger cab door. The debris shedding onto the highway created an immediate, severe hazard for vehicle traveling behind me. The vehilve and the failed tire casing are currently preserved and available for immediate inspection. A local tire service center examined the tire and confirmed the structural casing was uncompromised and holding air, pointing heavily to an internal factory/ manufacturing defect. We also have pictures of the truck, along with pictures of the tire still on the rim.

Read More...


Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Diagnostic Scan Tool, ECU Coding PMI OBD2 Scanner
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
Sale
2026 BOSSOMM IF745 Full System OBD2 Scanner Code Reader
  • 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
  • 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
  • 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
  • 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
  • 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.

This product presentation was made with AAWP plugin.

Share to...