Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11766321

Complaint Date: 2026-09-23

Fail Date: 2026-07-20

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2022


Summary

Vehicle has been maintained at GM authorized dealership according to manufacturer recommendations. 6.2L recall was performed as recommended by manufacturer at approximately 25k miles. Engine failed at 36000 miles. The failure created a safety situation where vehicle suddenly lost propulsion power on the interstate. GM replaced the engine with a remanufactured engine. Vehicle was out of service for approximately 90 days. My family has lost confidence in the vehicle and unfortunately because of the now known issues with this engine the vehicle has lost significant value, making it nearly impossible to trade the vehicle in for something reliable.

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NHTSA ID Number: 11766320

Complaint Date: 2026-09-23

Fail Date: 2026-06-21

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CR-V

Model Year: 2026


Summary

The steering wheel makes a clicking and knocking noise when turning left or right at any speed. The problem occurs every time I turn the steering wheel and can also be felt when changing lanes. The steering becomes stiff and feels like it catches or binds while turning, requiring more effort to steer. The problem has been occurring repeatedly and has not gone away. I am concerned that the steering could become more difficult to control while driving and create a safety risk. 2023-2025 Honda CRV have been recalled for a similar steering problem.

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NHTSA ID Number: 11766319

Complaint Date: 2026-09-23

Fail Date: 2026-09-21

Manufacturer Name: Chrysler (FCAeBay logo US, LLC)

Vehicle Make: JEEP

Vehicle Model: WRANGLER

Model Year: 2019


Summary

My 2019 Jeep Wrangler has experienced a failure of the Blind Spot Monitoring system. The vehicle repeatedly displays a “Blind Spot Alert Temporarily Unavailable” warning, causing the blind spot detection system to become unavailable while driving. The vehicle was inspected and diagnosed by an authorized Jeep dealership. Diagnostic trouble codes were present, and I was advised that Stellantis has issued a service bulletin addressing this condition and that the diagnostic codes indicate replacement of the mirror glass/components associated with the blind spot monitoring system. This concerns me because the system is an important safety feature designed to alert the driver to vehicles located in areas that may not be visible in the mirrors. When the system fails, those warnings are unavailable. Despite this being a documented issue addressed by a manufacturer service bulletin, I was informed that there is currently no recall and that the necessary mirror replacement is not covered under my extended warranty. I am filing this complaint because I believe a recurring failure involving a vehicle safety system should be documented and investigated to determine whether other Jeep Wrangler owners are experiencing the same problem and whether further manufacturer action is warranted.

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NHTSA ID Number: 11766318

Complaint Date: 2026-09-23

Fail Date: 2026-09-22

Manufacturer Name: PolestareBay logo Automotive USA, Inc.

Vehicle Make: POLESTAReBay logo

Vehicle Model: POLESTAReBay logo 3

Model Year: 2025


Summary

I was driving south on the Palisades Interstate Parkway and started to exit at Exit 9E when the automatic emergency brake engaged and the seat belt tensioners engaged. There were no vehicles in front of me or very close to me. The stop was jarring. There was no apparent reason for this to happen.

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NHTSA ID Number: 11766317

Complaint Date: 2026-09-23

Fail Date: 2026-09-23

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ODYSSEY

Model Year: 2020


Summary

The power liftgate is no longer working and locked shut a few hours after multiple warning messages. There was heavy rain that night. It did randomly open and shut all or part of the way before that, sometimes after closing. This often happened after heavy rain when the van was not even in use. It could have popped open at any time, and then warning messages popped up and blocked the notifications and other dashboard information and distracted the driver. It was confirmed by the dealer and they recommended it get replaced, however, the electrical panel was corroded by water damage from a suspected leak in the roof rail. The dealer said that it would probably happen again and not to get it fixed until the leak was determined. Many others have reported this online regarding the Odyssey.

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NHTSA ID Number: 11766316

Complaint Date: 2026-09-23

Fail Date: 2026-09-18

Manufacturer Name: General Motors, LLC

Vehicle Make: BUICK

Vehicle Model: ENVISION

Model Year: 2018


Summary

I was going to work in the morning. I went to stop at the redlight right at my work but my brakes were very firm and wouldnt push down. My service brake warning came up on my dash and service engine light came on. I had to practically stand up and press as hard as I could to get it to slow down enough to not rear end the person in front of me. I thank God I wasnt going very fast and thankfully the light was turning green at the same time so I just slowly rolled thru and pulled it into my work parking lot. I had to call a mechanic, When he looked under the hood first thing he saw was oil dripping very fast out of my engine out of the side of the mechanical vacuum pump. They towed it to car dealer garage and I had to have it fixed. It was the camshaft-driven mechanical brake vacuum pump failed while I was driving it. It resulted in a sudden and complete loss of any braking assist and my brake pedal was hard as a rock like you couldnt get it to barely move. I had this replaced.

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NHTSA ID Number: 11766315

Complaint Date: 2026-09-23

Fail Date: 2026-09-22

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FOCUS

Model Year: 2018


Summary

My car had been driving fine. Until one day I leave my house and crank my car up and it does not go into reverse. It loses engine power and stalled into traffic. This is an on going issue as you can see stories from other people with the same make and model as my car with the same issue. No warning signs, hasn’t been checked out but I have contacted Ford and they only cover models with this issue 2012-2016. I think it should cover 2018 as well.

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NHTSA ID Number: 11766314

Complaint Date: 2026-09-23

Fail Date: 2026-08-26

Manufacturer Name: General Motors, LLC

Vehicle Make: BUICK

Vehicle Model: ENCLAVE

Model Year: 2020


Summary

My car started making a loud and rattling noise and when I had my vehicle looked at there was a huge crack in my exhaust pipe which could potentially be leaking harmful toxins in the cabin of my vehicle. I have been to so many places who say they don’t have what they need to repair this and that I need to reach out to GM. I have seen over 30 similar stories in these complaints. This is very unsafe and something needs to be done about this for the 2020 model as it has been done for others. We are afraid to even keep all the windows rolled up with our children inside for fear of carbon monoxide leaking through.

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NHTSA ID Number: 11766313

Complaint Date: 2026-09-23

Fail Date: 2008-11-01

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ACCORD

Model Year: 2009


Summary

Since I purchased vehicle in 2008 the rubber seals around the front and rear windows leaked water at the car wash 3 days after purchase. They repaired/resealed! Less than a year later the rubber seals at bottom of driver door window started leaking water into the inside of door. Car was parked in garage, rubber not dried out or loose. Eventually all four doors started leaking and rubber started peeling up and flapping, flying off when driving! Dealership stated not a warranty issue or recall item when reported in first 3 months. Noticed online other drivers/owners of same vehicle complaining of identical problem. Vendors want approx.$500 to replace rubber window seals on all 4 doors! Its 2026 and front windshield 'rains' inside driver side at car wash and days it rains. Believe car was lemon when purchased. Dealership in Henet Ca, only sold to people with bankruptcies and bad credit!! Also, front driver seat adjusted bottom seat to raise or lower. Stopped working after first year, only weighed 140lbs. Shouldn't have been a weight issue. Also told not warranty or recall. Key fobs NEVER worked, replaced first one till I was told that year car had battery issues in FOB and no longer covered. Would cost 100-150 for new batteries or FOB. After market batteries never worked so just use key to open door.

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NHTSA ID Number: 11766312

Complaint Date: 2026-09-23

Fail Date: 2026-09-22

Manufacturer Name: Chrysler (FCAeBay logo US, LLC)

Vehicle Make: RAM

Vehicle Model: 2500

Model Year: 2026


Summary

One month old truck, 2026 Ram 2500 Crew Cab 4X4 Lone Star with 12" Uconnect system. The Uconnect system automatically selects a side view of the truck depending on which side your turning and turn signals are activated to. The issue is that at night the screen view is too bright when the camera comes on, essentially blinding the driver. It is hard to see what is on front when the screen is on in camera view. While the feature can be disabled, it defeats the purpose of having a Blind Spot camera view to increase occupant safety. Another issue which also deals with the Uconnect system is the backup camera view on the 12" display. The view is stacked side by side and the rear image is very small. While this isn't much of a problem during the day, at night it causes problems if raining and the camera became dirty while driving in the rain. When the vehicle is put in reverse, the screen lights up very brightly, and I is very hard to see anything either on my rear-view mirror or side mirrors due to how bright the screen is, even dimmed all the way down, in addition, if trying to rely on the screen, the view is so tiny and when combined with a wet and dirty camera lens, it is nearly impossible to see anything out the back due to the rain, light reflection on the water and lens dirt. Attempting to clean the lens in the rain is not ideal. My solution is for the software developers of the Stellantis Uconnect systems, to adjust the brightness of the screen, perhaps by the user and to rearrange the camera views on the screen. Instead of side by side to rear camera view on top and 360 on the bottom. Last night while backing up towards my garage, the situation described above essentially turned into "I hope I don't hit anything. I can't see anything".

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Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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