Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766361
Complaint Date: 2026-09-23
Fail Date: 2025-12-01
Manufacturer Name: Chrysler (FCA
US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2014
Summary
The contact owns a 2014 Ram 1500. While driving approximately 40-50 MPH, the vehicle lost power steering assist, causing the steering wheel to be difficult to turn. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic and the rack and pinion was replaced. The contact associated the failure with NHTSA Campaign Number: 19V021000 (Steering); however, the VIN and model were not included in the recall. The failure mileage was approximately 110,000.
Read More...NHTSA ID Number: 11766360
Complaint Date: 2026-09-23
Fail Date: 2026-09-17
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2020
Summary
Codes P0172 and P016B. Oil has fuel in it due to high pressure fuel pump leaking. Possible premature engine failure or fire. This is a 2020 santa fe limited 2.0T.
Read More...NHTSA ID Number: 11766359
Complaint Date: 2026-09-23
Fail Date: 2026-06-01
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TAHOE
Model Year: 2021
Summary
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds uphill, the vehicle made a loud clunking sound while downshifting. While driving 70 MPH on one occasion, and while driving 20 MPH on another occasion, the vehicle made a loud clunking sound while downshifting and lost motive power, prompting the driver to pull over to the side of the road. The message "Reduced Acceleration - Drive with Care" was displayed, and the check engine warning light illuminated following the failure. The vehicle was restarted but the warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission control valve body and a separator plate or spacer needed to be replaced. The contact associated the failure with TSB: 22-NA-258; however, the VIN was not included. The vehicle was being repaired. The manufacturer was notified of the failure by phone and offered partial financial assistance. The failure mileage was approximately 76,000.
Read More...NHTSA ID Number: 11766358
Complaint Date: 2026-09-23
Fail Date: 2026-09-20
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: TUCSON
Model Year: 2025
Summary
While driving on the highway, the vehicle experienced sudden and complete loss of acceleration. When attempting to depress the accelerator pedal, the engine failed to respond causing the vehicle to continuously decelerate in active, high-speed traffic. This has occurred on multiple occasions, creating a severe crash hazard as trailing vehicles are forced to react or brake suddenly to avoid a rear-end collision.
Read More...NHTSA ID Number: 11766357
Complaint Date: 2026-09-23
Fail Date: 2026-09-20
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2016
Summary
I am reporting that the Corporate Ford Company is knowingly requiring a software update that minimizes a safety hazard instead of eliminating a safety hazard (NHTSA Recall 26V237). Here are the facts: ---Lebanon Ford service said that they cannot tell me what the software update 26S28 will do to fix the danger of driving my vehicle. The mechanic (Michael) said that the software update is meant to fix the transmission molded lead frame, but that it does not. My research about this software update states that the truck will unexpectedly downshift to 4th gear (instead of downshifting to 1st gear without the update). This downshifting issue poses a danger to people driving on the highway! Consider trucks suddenly downshifting to 4th gear in front of you on the highway (some towing)! Ford Recall: 26N04 is a fix that will eliminate danger, but Ford is NOT fully implementing it! Molded Lead Frame Failure The Issue: The internal wiring harness (the lead frame) holds the speed and temperature sensors. When it fails, it sends bad data to the computer. Symptoms: Erratic shifting, a wrench light on the dash, or a check engine light with speed sensor codes. Unexpected Downshifts (Recall 26V-237) --THIS IS THE SOFTWARE UPDATE THAT DOES NOT SOLVE THE DANGEROUS RISK. On XXX, Ford did NOT complete the Recall 26N04 (Ford #), only the NHTSA 26V237 software update, which does not eliminate dangerous driving on the highway. I am attaching the event information that I gave to Lebanon Ford at the time of service. ALTHOUGH THERE WAS NO CRASH AND NO CASUALTIES, I CANNOT, IN GOOD CONSCIENCE, DRIVE MY 2016 FORD F-150 ON THE HIGHWAY BECAUSE FORD IS ONLY LESSENING THE SYMPTOM, WHICH IS STILL A DANGER TO PEOPLE. FORD CAN FIX THE PROBLEM TO ELIMINATE DANGER, BUT THEY CHOOSE NOT TO DO SO.
Read More...NHTSA ID Number: 11766356
Complaint Date: 2026-09-23
Fail Date: 2026-09-23
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: RAM 1500
Model Year: 2004
Summary
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available and were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11766355
Complaint Date: 2026-09-23
Fail Date: 2026-09-20
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2019
Summary
I am reporting a severe engine issue on my 2019 Honda Odyssey that matches the exact failure profile of NHTSA Recall 23V-751 and the ongoing investigation PE25008 / RQ24-013. While driving, the vehicle randomly began experiencing a loud, progressive metallic knocking and ticking noise from the engine, sometimes it was a squeal, the engine stalled while in motion and wouldn't drive anymore. This presents a severe safety hazard, as an unexpected engine stall or failure while driving increases the risk of a crash. My VIN currently shows as "excluded" from Recall 23V-751. However, given that this vehicle has the exact same 3.5L V6 engine and is exhibiting the textbook symptoms of premature connecting rod bearing wear and crankshaft-related failure, I request that the NHTSA review this case to expand the recall parameters to include my vehicle batch.
NHTSA ID Number: 11766354
Complaint Date: 2026-09-23
Fail Date: 2026-09-11
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 2500
Model Year: 2021
Summary
Pulling out from a stop sign, a loud bang came from the transmission, and rear wheels momentarily locked up then truck acted like it was in neutral. Truck was able to drift to side of road. We called our GM dealer, and they told us that our warranty had expired. We had the truck towed to our certified repair shop. After review of truck, the mechanic called and said the output shaft of the transmission broke. The mechanic called GM and asked if there was any financial assistance for this problem and they said no. He ordered a transmission through GM, and we had to pay for transmission upfront. The amount was 6627.05. Since then as we researched, we found out that GM has a Goodwill assistance program that would have helped us had we known to take it to a GM dealer. With two phone calls, no one guided us on doing that. Our truck has only 38,000 miles on it and when I called GM, they said they would have been able to assist us if we had sent it to a GM dealer. We tried to explain that no one gave us that direction and now it is currently being repaired at our local garage. Can we get any assistance at all with this claim? We would appreciate any assistance you could provide for us. Thank you [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read More...NHTSA ID Number: 11766353
Complaint Date: 2026-09-23
Fail Date: 2026-08-10
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2021
Summary
Purchased a used 2021GMC SIERRA in Mar. 2025 from W&K GMC Sedalia Mo. Two mths ago ([XXX]) noticed an occasional slipping in transmission, wheels lock up. The truck would slip, lock for 1-4 seconds and then return back to normal driving. Has done this while accelorating and while driving down the highway. I took truck to my local repair garage who indicated it was most likely the torque converter and it would need to be taken to the dealership for repair. After mechanic commenting that he had seen several GMCs with the same problem, I looked up GMC recall and found that this issue did have a recall on 2020 - 2022 GMC SIERRA TRUCKS ( ours is a 2021)! When my VIN did NOT show any recalls, I called W& K GMC in Sedalia on 9-23-26 and spoke with the shop who told me MY truck did not have the recall notice and it would cost me $160 out of pocket for a diagnostics and $600 -$800 for a converter to even be flushed to see if problem resolved PRIOR to any part replacement. They would have to charge me full price for this repair since MY VIN DID NOT HAVE A RECALL, BUT THE SAME TRUCK MODEL, YEAR, AND ENGINE HAS OTHER RECALLS? I called GMC customer service line on 9-23-26, spoke with customer service agent Tanika, she documented the same info. and could not explain why a 2021 Sierra with the same problem as a 2020-2022 Sierra was not included in this recall that it must have been manufactured in a different facility? The fact that my local garage mechanic in a very small town, has already seen SEVERAL GMC trucks with the SAME PROBLEM, leads me to believe this is a WIDE SPREAD PROBLEM, that GMC is choosing to ignore due to the cost of repairs involved. I am requesting an investigation into HOW MANY RECALLS HAS GMC SENT OUT AND REPAIRED? AND SPECIFICALLY WHY AFTER 3 YRS OF PRODUCTION BY GMC DO THEY BELIEVE A TRANSMISSION PROBLEM WAS ONLY CERTAIN VEHICLES AND NOT ALL THE VEHICLES? This is a huge safety concern if wheels lock up on hwy at 70mph due to malfunctioning TC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Read More...NHTSA ID Number: 11766352
Complaint Date: 2026-09-23
Fail Date: 2026-09-12
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2007
Summary
While driving in [XXX], the passenger-side front lower control arm on my 2007 Subaru Forester (VIN: [XXX]) fractured without warning due to severe internal rust corrosion. The structural collapse snapped the CV axle and sway bar link, causing an immediate loss of steering control that forced the vehicle to veer violently off the road—narrowly avoiding crossing the center median into oncoming traffic. Subaru service history confirms that Safety Recall WVX-34 (NHTSA Campaign 11V464000) was performed on this vehicle 14 years ago, where an anti-rust coating was applied instead of replacing the part. That factory recall remedy failed to prevent internal rust-through long-term, directly resulting in this crash and mechanical failure on a public road. Subaru of America Customer Advocacy has refused assistance, mischaracterizing an ineffective recall remedy as an expired standard warranty issue. The vehicle was towed to an independent repair shop where the failure and secondary damage were confirmed, and the fractured components are preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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