Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11655101
Complaint Date: 2025-04-16
Fail Date: 2025-03-25
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2022
Summary
The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall
NHTSA ID Number: 11655102
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2018
Summary
The contact owns a 2018 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was unknown 35,000.
NHTSA ID Number: 11655103
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2020
Summary
The coolant valve is malfunctioning and causing an engine safety light to be on constantly
Read More...NHTSA ID Number: 11655104
Complaint Date: 2025-04-16
Fail Date: 2025-04-14
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: SOLTERRA
Model Year: 2023
Summary
Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelerated onto backyard, passed a children's swing set, kept going onto the grass. Finally,car stopped by itself within several feet of the fence which faces busy Jericho Turnpike road. 3. Date & Time: 4/14/2025 about 1:30 PM. Owner's Doubt: If the brake system is hydraulic, then pressing brake pedal would stop vehicle; Malfunction: Regenerative Brake System generated acceleration instead of braking ! Recall Service Appt. with Dealer on April 27, 2025: Subaru WRG 231, WRG 241 and repairing front. Done: NHTSA Recall ID 23V-064, February 2023 = Subaru WRE-23. Experience once before: A few seconds of no braking during crawling traffic jam, about a year ago. Vehicle is available for inspection at owner's driveway.
NHTSA ID Number: 11655105
Complaint Date: 2025-04-16
Fail Date: 2022-06-07
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: JETTA
Model Year: 2019
Summary
While traveling on [XXX] in Van Buren, Arkansas, I was involved in a hit-and-run accident. The impact caused significant front-end damage and resulted in physical injuries. The vehicle’s dashboard/electrical system indicated AIRBAG:ERROR, and the police report reflects that airbag deployed yet we have photo evidence that the airbag did not deploy. However, photo evidence clearly shows that no airbags deployed for any occupants. The airbags remained completely intact following the crash. The vehicle is a certified pre-owned 2019 Volkswagen Jetta that was still under warranty at the time. This raises serious safety concerns regarding the accuracy of the airbag deployment system and the failure of the airbags to function during a serious collision. The vehicle is being held for preservation at the co-part yard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11655107
Complaint Date: 2025-04-16
Fail Date: 2025-04-11
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2019
Summary
We were sitting at a red light and when accelerating once green a warning appeared on the dash stating the EVAP system was failing and to see dealer. Then more warning appeared stating the following systems were failing, ABS, TPMS, Cruise Control, Driver Assist, Electronic Power Steering. Basically all electronic systems were failing. The car would not accelerate properly. The car would not go over 2500 RPMs making acceleration nearly impossible and the car would lose speed when traveling up a hill. We managed to make it to a school parking lot to safely pull off the road. The car had to be towed to a local mechanic. This all happened with zero warning.
NHTSA ID Number: 11655108
Complaint Date: 2025-04-16
Fail Date: 2025-04-03
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: ID.4
Model Year: 2023
Summary
A squirrel entered my ID.4 through the right wheel well while I was at work and it began to make a nest in the front of my engine compartment. I was alerted to the problem by all of the dashboard warning lights flashing the ACC and related front safety systems. The squirrel had chewed through the harness wires down to the connectors on the 8 and 9 connectors and the 6 pin connector. I know it was a squirrel because I saw it in the engine compartment when I opened the hood and other coworkers had nests in their hood areas. No damage to thier vehicle because the critical wires were not so carelessly exposed.
Read More...NHTSA ID Number: 11655109
Complaint Date: 2025-04-16
Fail Date: 2024-11-04
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CADILLAC
Vehicle/Equipment Model: CT4
Model Year: 2021
Summary
valve body failed and was supposedly repaired. I had the car 1 day and valve body failed again. My car has been in the shop since November 4, 2024 with no estimated time of repair because no parts are available. I was told they would replace the transmission. That has not happened yet. No parts available. My car has been disable for 6 months.
Read More...NHTSA ID Number: 11655110
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2011
Summary
Car stop working once I got home I notice while I was driving the car kept back firing and Jurking while driving .had a mechanic look at the car he tried to start it but it started and shut off..he even tried to jump start the car with the jumping cables but it will not start..he told me it was electrical..I have a brand new battery and a complete tune up on the car..I have not been able to drive the car in 3 weeks
Read More...NHTSA ID Number: 11655111
Complaint Date: 2025-04-16
Fail Date: 2025-03-06
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: BLAZER
Model Year: 2025
Summary
1).Engine stopped on Interstate hiway with just 2024 miles. Towed to Chevy dealer. New engine installed. Upon return of car emission system failure. 2) Car delivered with defective windshield with major (crackle) throughout very distracting at sunrise/sunset. Replacement not much better.
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