Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11655036
Complaint Date: 2025-04-16
Fail Date: 2024-12-31
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: HUMMER EV
Model Year: 2025
Summary
The contact owns a 2025 GMC Hummer EV. The contact stated that while the vehicle was stationary, the brake pedal was depressed, and several unknown warning lights illuminated. The contact stated that while the vehicle was idling for several minutes, several unknown warning lights illuminated. The vehicle was then taken to a dealer where it was inspected by an engineer who stated that the system was extremely sensitive, and the dealer stated there was no additional assistance that could be provided. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed on another occasion, several unknown warning lights illuminated. The contact was informed the system was extremely sensitive and the issue would reoccur. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,300.
NHTSA ID Number: 11655037
Complaint Date: 2025-04-16
Fail Date: 2025-04-09
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA 1500
Model Year: 2019
Summary
The contact owns a 2019 GMC Sierra 1500. The contact stated that the vehicle was taken to the local dealer for a routine oil change. The dealer informed the contact that the oil level was low. The contact stated while driving at 25-30 MPH, the low oil pressure message was displayed. The contact pulled over and there was oil on the ground. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The vehicle was towed to the local dealer again, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.
NHTSA ID Number: 11655038
Complaint Date: 2025-04-16
Fail Date: 2025-04-07
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: IONIQ 5
Model Year: 2022
Summary
ICCU failure. Fortunately only 1-1/2 miles from home. Car towed to dealer.
Read More...NHTSA ID Number: 11655039
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2016
Summary
Oil leaking from valve cover causing low oil levels.
Read More...NHTSA ID Number: 11655040
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Dropcases Limited
Vehicle/Equipment Make: LECTRON
Vehicle/Equipment Model: TESLA CHARGER ADAPTER
Model Year: 9999
Summary
The contact owns a Lectron EV Charger, Model: Vortex Tesla Supercharger Adapter. The contact received notification of NHTSA Campaign Number: 24E033000 (EQUIPMENT); however, after contacting the manufacturer on several occasions, the replacement part was not received. The contact stated that the manufacturer was no longer responding to emails and the phone number was no longer active. The contact stated that the company continued to sell items on the website with the product being inoperable.
NHTSA ID Number: 11655041
Complaint Date: 2025-04-16
Fail Date: 2023-01-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ECOSPORT
Model Year: 2018
Summary
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
NHTSA ID Number: 11655042
Complaint Date: 2025-04-16
Fail Date: 2025-03-21
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2018
Summary
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 75 MPH, he observed liquid moving and the message "Engine overheating" was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. The contact stated there was no visible failure with the vehicle, and the vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.
NHTSA ID Number: 11655043
Complaint Date: 2025-04-16
Fail Date: 2025-04-14
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2025
Summary
Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.
NHTSA ID Number: 11655044
Complaint Date: 2025-04-16
Fail Date: 2025-02-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CRUZE
Model Year: 2012
Summary
Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled due to similar issues, like the 1.4 turbocharged Cruze, but not the 1.8l Cruze for whatever reason. Now I have to pay $4k for a rebuild on something that Chevrolet should be liable to pay.
NHTSA ID Number: 11655045
Complaint Date: 2025-04-16
Fail Date: 2025-02-15
Manufacturer’s Name: BMW of North America, LLC
Vehicle/Equipment Make: MINI
Vehicle/Equipment Model: COOPER S
Model Year: 2005
Summary
The contact owns a 2005 Mini Cooper S. The contact stated while driving 25 MPH, the steering wheel became difficult to maneuver. The contact stated that the vehicle had lost power steering assist. The vehicle was not diagnosed or repaired. The contact stated that a software update was performed on the back over prevention camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,830.
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Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API
