Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751302
Complaint Date: 2026-07-18
Fail Date: 2026-07-15
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: RAV4
Model Year: 2020
Summary
I ordered a plastic underbody cover (about 12×20 inches) through Toyota Arapahoe and paid $70 for the part. I was given an appointment for installation. When I arrived, I was told that the installation would take an hour and a half, even though the work consisted of fastening nine screws, while the old cover had been factory‑attached with only five simple self‑tapping fasteners, and this work was supposed to be free. After about an hour, I found my vehicle in the general parking lot, with no notification, no status update, and no explanation from the employees. When I asked why the work had not been completed, I was told: “There is not a single screw in the station,” “The screws may arrive in a week,” “The installation will cost about $100.” I asked the manager: “You want one hundred dollars just to fasten nine screws?” At that moment, the situation escalated. A man appeared who claimed to be “the boss of the entire station.” His behavior was aggressive and unprofessional. He refused to give his name or provide a business card. Because I speak English poorly, I asked him to say his name again. I tried to say “last name,” but due to stress I mistakenly said “famaly.” Instead of offering an electronic translator, this person began acting in a disturbing and irrational manner: shouting “family, family!”, rolling his eyes, moving around the room in an agitated way, and repeating the word loudly. I was confused and repeated the word after him, not understanding what was happening. Two other employees approached and began repeating “Go, go,” pressuring me to leave. Their behavior was clearly aimed at intimidation and forcing me out of the premises. After returning home, I measured my blood pressure: 170/90, which is significantly higher than my usual level of 140/80 and is considered a pre‑heart‑attack indicator. This dangerous spike in blood pressure was a direct result of the aggressive and humiliating treatment by the employees of Toyota Arapahoe.
NHTSA ID Number: 11751301
Complaint Date: 2026-07-18
Fail Date: 2026-07-17
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2024
Summary
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wreck behind me
Read More...NHTSA ID Number: 11751300
Complaint Date: 2026-07-18
Fail Date: 2026-04-12
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL 3
Model Year: 2026
Summary
Firstly, we were driving in the center lane on I-84W (three lanes), with Full Self Driving (FSD) at 55 mph. The car veered left on it owns (under FSD) into the center median with the front driver side of the vehicle struck the metal beam guardrail causing both air bags to deploy on the driver and left rear passenger sides. The car continued to move forward in the next 4-6 seconds under FSD (approximately 10-20 feet range) and then came to a complete stop with flashing warning screen asking driver to take over the steering wheel immediately.
Read More...NHTSA ID Number: 11751299
Complaint Date: 2026-07-18
Fail Date: 2026-07-17
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2025
Summary
I was in an active car wash and the truck stalled and engaged Auto-park and I was nearly hit by the car behind me in the car wash.
Read More...NHTSA ID Number: 11751298
Complaint Date: 2026-07-18
Fail Date: 2026-07-04
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2021
Summary
Rear wiper motor stopped working completely. Fuses are good, wires are good, motor is good, it just doesn't work. Water pump works.
Read More...NHTSA ID Number: 11751297
Complaint Date: 2026-07-18
Fail Date: 2026-07-18
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: RANGER
Model Year: 2024
Summary
Several times while driving at highway speed, my vehicle transmission will shift all by itself into baha 4wd mode, or 4wd mode causing my truck to become a hazard on the road. Should someone be following me and my transmission implodes due to this issue, people could be seriously harmed or killed.
Read More...NHTSA ID Number: 11751296
Complaint Date: 2026-07-18
Fail Date: 2026-07-16
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2023
Summary
The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.
Read More...NHTSA ID Number: 11751295
Complaint Date: 2026-07-18
Fail Date: 2024-03-31
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2020
Summary
The skid plate came off. It’s fabric screwed in by metal so it rips off over time. I know and have seen many other Ford owners who have experienced this same problem. It’s a hazard and a concern that will keep occurring if you replace it with the same fabric and it’s costly to replace with a metal skid plate. It’s a manufacturing problem that should be recalled.
Read More...NHTSA ID Number: 11751294
Complaint Date: 2026-07-18
Fail Date: 2026-07-05
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: HR-V
Model Year: 2019
Summary
Honda sensing error codes started lighting up all of a sudden. My HRV has never been in any kind of minor or major accident. We bought it new back in 2019. It currently has 13424 miles. This error is unexplainable as we have maintained this car so thoroughly. This error is not safe for drivers as it causes confusion especially when it just suddenly pops out while driving.
Read More...NHTSA ID Number: 11751293
Complaint Date: 2026-07-18
Fail Date: 2026-07-18
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2020
Summary
When vehicle is completely stopped at a traffic light there have been numerous occasions in which all electrical components fail and the vehicle turns off and fails to restart. This only occurs when the auto idle start is engaged. A few times I’ve had to completely jump the vehicle. I have replaced the battery and also had the car examined at the dealership. They stated they had previously updated the system, had heard of other instances of the same issue but since it wasn’t under recall and they couldn’t replicate the issue they couldn’t do anything. This has proved to be extremely dangerous because at rest, without being able to restart when the light turns green my family and I are at risk of being severely rear ended at high speeds.
Read More...Search NHTSA Database for Recalls
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