Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751322

Complaint Date: 2026-07-18

Fail Date: 2026-07-13

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: K4

Model Year: 2025


Summary

The primary Dashboard of the vehicle stopped working (while driving the car) and i lost access to all important information such as speed, RPM, current cruise setting, milage, visual alerts for any driver assistance warnings. The entire screen went black and showed “NO SIGNAL” in red text in the middle. It later came back after a few minutes. This issue has occurred 5 times so far and 4 of them being while driving the car within 1 week. The dealer is confirmed this is an issue and recommended an entire dashboard replacement for the vehicle. This is very unsafe because i cannot determine my speed or any other important warnings the vehicle may give me during my drive. There were no warnings or symptoms prior to the first failure.

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NHTSA ID Number: 11751321

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ECOSPORT

Model Year: 2021


Summary

Oil low pressure,oil pump is not working

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NHTSA ID Number: 11751320

Complaint Date: 2026-07-18

Fail Date: 2026-07-17

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PILOT

Model Year: 2016


Summary

My daughter was driving my 2016 Honda Pilot EX when loud rattling noise came from engine compartment. The vehicle lost power and display warning lights came on. She pulled over and shut off the vehicle since the rattling noise was very loud. Vehicle was towed to an independent shop and the technician from the shop confirmed engine malfunction and found large metal bits in the oil. I had the vehicle towed to HondaeBay logo of Stevens Creek, San Jose, California. Technician also confirmed metal chunks in my vehicle oil. Brian the service advisor from the dealer told me that my VIN number is not part of the recall. I informed him of Honda's recall number XG1 and GGO, but he said he has to follow the VIN number and cannot include my vehicle's engine as a recall issue. Even though the recall article mentioned 2016 and 2018-2019 Pilot in NHTSA recall no. 23V858000.

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NHTSA ID Number: 11751319

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORD

Vehicle Model: BRONCO SPORT

Model Year: 2021


Summary

I was in another town and my car kept stalling. I was going across traffic and it stalled and almost caused an accident. When I was in a parking lot my car would not go in reverse. I had to be pushed out of the parking space. I have already went to the have this recall fixed once. I know the part is not available but I should not have to keep going every few months to keep getting this done on a vehicle that I am paying on. It is not reliable and I could have caused an accident.

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NHTSA ID Number: 11751318

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PROLOGUE

Model Year: 2024


Summary

While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank. This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems. This has happened with this specific vehicle in the past, and the vehicle has been updated by HondaeBay logo dealership. it has not been brought to a dealer quite yet. I am awaiting the dealerships opening and availability of a loaner vehicle. I have an ongoing case with HondaeBay logo on this vehicle, Case # 16062775.

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NHTSA ID Number: 11751317

Complaint Date: 2026-07-18

Fail Date: 2026-06-26

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: EQUINOX

Model Year: 2021


Summary

The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.

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NHTSA ID Number: 11751316

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: TRAILBLAZER

Model Year: 2021


Summary

Reduced engine powers caused by turbo charger underboost, at 91200 miles.

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NHTSA ID Number: 11751315

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: ACURAeBay logo

Vehicle Model: RDX

Model Year: 2021


Summary

While driving only at 35 miles per hour down the XXX in [XXX] my panoramic sunroof suddenly bursts. A loud pop sound. This would have popped all over my body if I didn’t have cover up. This is an extreme problem as someone can die from this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11751314

Complaint Date: 2026-07-18

Fail Date: 2025-10-15

Manufacturer Name: Ford Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: ESCAPE

Model Year: 2016


Summary

My 2016 FordeBay logo Escape is under a recall for the rear view camera. My rear view camera does not work. FordeBay logo issued the recall in October 2025 but has not made an effort to repair my vehicle. I have a bad neck and back, it is hard for me to turn and look behind me. I could really use the rear view camera working again.

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NHTSA ID Number: 11751313

Complaint Date: 2026-07-18

Fail Date: 2026-07-17

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL Y

Model Year: 2026


Summary

7/17/26 about 8pm my TeslaeBay logo Model Y backed into a wall under FSD (full self driving). The vehicle was placed into FSD to assist in backing the car from a narrow street into a garage space. Wall on one side and another SUV parked on the driver side. Driver was monitoring the vehicle maneuver forward and backward attempting to clear the wall so it can back into the space. The vehicle appeared to be close to the wall and I anticipated the vehicle to inch forward but instead the car went backwards into the wall and caused damage to my vehicle. The vehicle should have stopped and asked the driver to take over or alarms/chimes. The fsd system failed to recognize that the right rear would not clear the wall and still proceeded to reverse and cause damages

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Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



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