Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11654995
Complaint Date: 2025-04-16
Fail Date: 2025-03-17
Manufacturer’s Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: X1
Model Year: 2017
Summary
"Secure vehicle against rolling" warning light comes on when vehicle's gear is shifted into park. Additional information displayed states, "Transmission: Secure vehicle with parking brake when stopped. Consult service center." Confirmed vehicle's gear is mechanically shifted into park. Researched issue, and found many BMW X1 owners posting to various online forums stating root cause is due to a broken spring in the gear shifter that is supposed to toggle a switch informing the vehicle's electrical system that the vehicle is shifted into park. Hence the warning message. My vehicle is currently mechanically sound with no issues. My fear is that I have no way of knowing when a real issue does occur because the warning message is constantly displayed. I am submitting this complaint to add to the 100+ other NHTSA complaints that have already been filed for this issue by other BMW X1 owners with the hope that action will be taken to address it.
NHTSA ID Number: 11654996
Complaint Date: 2025-04-16
Fail Date: 2024-04-16
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ROGUE
Model Year: 2017
Summary
The contact owns a 2017 Nissan Rogue. The contact stated while at a red light, the vehicle stalled. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed, and it was determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic was diagnosed and again determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
NHTSA ID Number: 11654997
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: HIGHLANDER
Model Year: 2022
Summary
This is a widespread issue of these models leaving the factory with their headlights aimed too high which is leading other drivers to flash their brights thinking the bright lights in the Highlander are on. This needs to be sent to Toyota as a safety recall!!!! It is unsafe for oncoming traffic!!!!
NHTSA ID Number: 11654998
Complaint Date: 2025-04-16
Fail Date: 2025-03-30
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 2500
Model Year: 2023
Summary
My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.
Read More...NHTSA ID Number: 11654999
Complaint Date: 2025-04-16
Fail Date: 2025-02-20
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 1500
Model Year: 2022
Summary
At ~51,000 miles, my 2022 Silverado Trail Boss 6.2L L87 experienced a sudden engine failure while on / exiting the highway. The engine began shaking violently, the check engine light flashed, and it lost all power without warning. It was towed and remained out of service for 28 days. The dealer diagnosed lifter delamination, a scored camshaft, and scored cam, main, and rod bearings. Metal shavings were found in the engine, indicating internal contamination. Despite the severity, the manufacturer approved only an engine overhaul, not a full replacement. The service manager stated, “it’s nearly impossible to get these motors,” pointing to a national shortage due to widespread failures of the 6.2L engine platform. After picking up the vehicle, I immediately noticed a rattling noise from underneath. I returned to the dealer (who also failed to recharge the AC system). They traced the noise to the catalytic converter and muffler and quoted $2,709.24 to replace the full exhaust system. The manufacturer refused to cover the repair, even though the issue appeared immediately after the engine failure. The dealer did not confirm the exact cause, but possible contributing factors include combustion instability, engine misfires, unburned fuel, and extreme vibration during the failure. These conditions can severely impact the exhaust system and emissions components. I was quoted nearly $4,000 for an extended warranty, which I now feel pressured to buy due to loss of confidence in the engine. Metal debris may have affected the oiling system, injectors, or other critical parts. This raises serious safety concerns: sudden power loss at highway speed, compromised emissions components, and the risk of future failures. With the 6.2L under NHTSA investigation, I believe this incident supports further review or recall.
Read More...NHTSA ID Number: 11655000
Complaint Date: 2025-04-16
Fail Date: 2025-02-17
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SOUL
Model Year: 2022
Summary
The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine compartment while driving at various speeds. The contact stated that the vehicle occasionally stalled while driving at various speeds. The failure had occurred four times. The contact stated that during the last failure while driving approximately 30 MPH, the vehicle stalled. The contact coasted over to the side of the road and had the vehicle towed to the dealer. The contact was asked to provide proof of maintenance while the vehicle was being inspected, to determine if the engine would be replaced under the recall. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 44,896. Parts distribution disconnect.
NHTSA ID Number: 11655001
Complaint Date: 2025-04-16
Fail Date: 2025-04-12
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2023
Summary
The (PCS) Precollision System has been already set to LOW sensitivity, but every once in awhile when pulling in to oncoming traffic the vehicle would think there's still a car and just stalls for a few seconds (nonresponsive to acceleration pedal) leading to a dangerous occurrence where I could be hit by a vehicle because I've basically stopped in an active intersection. My vehicle is clean, so no dirt blocking the sensors, and I also own a 5th gen RAV4 without this issue.
Read More...NHTSA ID Number: 11655002
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ECOSPORT
Model Year: 2018
Summary
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
NHTSA ID Number: 11655003
Complaint Date: 2025-04-16
Fail Date: 2025-03-10
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SANTA FE
Model Year: 2021
Summary
Horn stopped working on my 2021 Santa Fe. Reported to dealer and they confirmed that both horns (high and low?) were broken. There was no indication that the horn was malfunctioning. It worked and then it didn't.
Read More...NHTSA ID Number: 11655004
Complaint Date: 2025-04-16
Fail Date: 2025-02-20
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2012
Summary
2012 f150 3. 5L Ecoboost engine. Had the all too well known rattle at start up because of failed to ing components/timing chain stretched. Repair cost me 5k dollars and failed AGAIN after only 4000 miles. Got code for timing being over-retarded. Took to dealer that initially did the job. Were supposed to repair at no cost to me, in my opinion anyway. Then they send me a video and tell me something else with the timing was the issue. When I called back to confirm, the story changed again that they never replaced the current failed part in the first place. All these engines have the same problem spanning numerous years and not my truck is being held hostage because they want another 15,000 from me for a new engine! 20,000 for a remanufactured engine is crazy! Please help owners and investigate this issue with Ford Ecoboost engines!
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