Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11654985
Complaint Date: 2025-04-16
Fail Date: 2025-04-07
Manufacturer’s Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: TELLURIDE
Model Year: 2022
Summary
The paint on the front of vehicle is peeling on both sides under the hood. The color is Glacial white
Read More...NHTSA ID Number: 11654986
Complaint Date: 2025-04-16
Fail Date: 2020-12-15
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TUNDRA
Model Year: 2013
Summary
Odometer Fraud. The contact purchased a 2013 Toyota Tundra. The contact stated that while the vehicle was taken to a local dealer for repairs, it was discovered that there was a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 84,00 and upon inspection at a local dealer, it was discovered that the mileage was 175,000.
NHTSA ID Number: 11654987
Complaint Date: 2025-04-16
Fail Date: 2025-04-12
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2013
Summary
My 2013 Honda Odyssey is experiencing a serious engine malfunction related to excessive oil consumption and spark plug fouling. On [XXX], the Check Engine Light came on and the vehicle began shaking. A diagnostic inspection at a Honda dealership revealed DTC P0301 (Cylinder 1 Misfire). Three spark plugs in Bank 1 were heavily fouled with oil. The technician recommended piston ring replacement, noting that oil had leaked into the combustion chamber. This issue is consistent with well-known engine problems associated with Honda's VCM (Variable Cylinder Management) system. TSBs such as A13-081 and 11-033 have addressed similar issues in the past, but my vehicle is no longer covered under the extended warranty. I am a low-income international student currently living in the U.S. with my family. This defect creates financial hardship and safety concern. I respectfully request that NHTSA investigate this matter as a safety-related engine defect and urge the manufacturer to offer proper recall support. - Mileage at most recent diagnosis: 116,520 miles - Current mileage: 117,300 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11654988
Complaint Date: 2025-04-16
Fail Date: 2025-04-10
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: PROLOGUE
Model Year: 2024
Summary
SEVERAL LIGHTS BEGAN FLASHING, AND THE ACCELERATION stopped at 25 mph: 1. Service High voltage 2. Service Vehicle Soon 3. Reduced Acceleration - Drive With Care I brought the car in the next day. The service center at Honda Mahwah diagnosed the problem immediately. They said it is a valve for the AC system that cools the battery. They know this valve is bad on many Honda Prolouges and needs to be replaced. They said there is a "Service Bulletin" out for this problem. Then they said they do not have this valve and have no idea when it will be available. They did not want my car to sit on their lot, nor did they offer a loaner. I have not driven the car since, and it sits in my driveway, not the garage. I'm afraid of the high voltage problem, and I do not want the battery to explode in my garage. I think the NHTSA should issue a recall so this can be fixed. Pictures attached.
NHTSA ID Number: 11654989
Complaint Date: 2025-04-16
Fail Date: 2025-04-11
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: JOURNEY
Model Year: 2016
Summary
The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating, and moments later vehicle lost automotive power. The contact was able to coast to the shoulder of the roadway, where the vehicle then burst into flames originating from the engine compartment. The overheating warning light was illuminated. Local emergency services arrived and were able to extinguish the flames. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A fire report was filed and the contact was informed that investigators intended to inspect the vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 132,000.
NHTSA ID Number: 11654990
Complaint Date: 2025-04-16
Fail Date: 2025-04-15
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EQUINOX
Model Year: 2012
Summary
About six months ago, my steering wheel would get hot in the middle of it, but I kind of didn’t know what that was but then now my airbag sensor came on and then went off. I’m not really sure but I feel like something’s not right with it. Gonna go get it fixed, but I don’t feel like it should be something that was not recalled because it’s not right
Read More...NHTSA ID Number: 11654991
Complaint Date: 2025-04-16
Fail Date: 2025-03-30
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2011
Summary
While driving down road, vehicle suddenly pulled right and started shaking the steering wheel and started making grinding noises. The steering wheel was now off by several degrees in order to drive straight. Luckily this occurred at a low speed and not at highway speed. If this was at 70 miles per hour it probably would have resulted in accident. Pulled to side of road and noticed right wheel out of alignment. After getting vehicle home looked under vehicle and discovered the end of the subframe where lower A arm mounts has rusted thru and cracked. This had the potential to be a really bad accident. Hard to believe a 2011 Ford Escape with only 93000 miles has cracked subframe.
NHTSA ID Number: 11654992
Complaint Date: 2025-04-16
Fail Date: 2025-04-01
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SANTA FE
Model Year: 2020
Summary
I believe I am having an oil burning/consumption problem. I drove my car and the oil light flashed and I have had some hesitations in the engine. I checked the oil upon parking at my home and I had no oil on the dipstick. I put in approx 4.5 qts of oil. I read online that there is an oil consumption issue with my engine type (2.4 gdi). I called Hyundai Service Dept at my local dealership and they told me before looking at the car that wasnt an issue and not the problem. They investigated and found 0 leaks or issues with the car and engine. We did an oil change and they told me to come back in 1k miles. Im very close to the 1k miles and my dipstick is showing low level of oil. The dealership is not happy that I called today to tell them this and said just come in once you hit the 1k and no sooner. I have been told that the next test that needs to be done will be between 700 and 800 dollars out of my pocket as "Hyundai doesnt like to cover the tests and neither does the extended warranty." This appears to be a bigger issue than what Hyundai wants to acknowledge. I have no confidence in them fixing the car and debating to trade my sante fe in and getting a new car at this point.
NHTSA ID Number: 11654993
Complaint Date: 2025-04-16
Fail Date: 2025-01-18
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: SOLTERRA
Model Year: 2024
Summary
CAR INADVERTENTLY ACCELERATED WHEN PARKING. RESULTS $17,000 DAMAGES AND STAGE TWO WHIPLASH. DEALER INSPECTED BLACK BOX AND CLAIMED ACCELERATOR WAS INADVERTENTLY PUSHED FULL THROTTLE, WHICH IS IMPOSSIBLE AS MY WIFE ISN'T TALL ENOUGH TO PUSH FULL THROTTLE. SUBURU WILL NOT SHARE THE RESULTS OF THE TEST SO ASSUME A COVERUP AT THIS POINT AS MY WIFE SWEARS SHE DID NOT PUSH THE ACCELERATOR PEDAL. MANY COMPUTER COMPONENTS ARE ATTACHED TO THE ACCELERATOR PEDAL, LIKE AUTOMATED PARKING AND CRUISE CONTROL. THIS CAR DID INDEED ACCELERATE ON ITS OWN.
Read More...NHTSA ID Number: 11654994
Complaint Date: 2025-04-16
Fail Date: 2025-02-26
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2017
Summary
The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the vehicle lost motive power and failed to respond when the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that the vehicle slowed down and was losing motive power. The vehicle was then taken to a dealer where the air filter was replaced; however, the failure persisted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with combustion chamber failure and engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.
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Last update on 2025-04-21 / Affiliate links / Images from Amazon Product Advertising API
