Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751342
Complaint Date: 2026-07-19
Fail Date: 2025-07-01
Manufacturer Name: Mercedes-Benz
USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: EQB 300 4MATIC
Model Year: 2023
Summary
There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventually closed the entire highway and dragged the vehicle to the shoulder almost 30 min later. Mbusa was aware of this defect before rejecting my lemon law claim, but my vehicle was not included apparently. I feel more investigation is needed because it seems very likely my vehicle should be included in the recall. I appreciate your attention to this matter.
Read More...NHTSA ID Number: 11751341
Complaint Date: 2026-07-19
Fail Date: 2026-07-17
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2021
Summary
Me and my 2 children and my husband were traveling to Springfield Mo . We had stopped for some snacks at Dollar general . When we all go back in the vehicle . My husband tried to start our truck he was turning the key over and over and it just wasn’t starting . Here it is 95 degrees outside with 2 small children and our truck is our only transportation . So my husband explained to AI what issue we were having and it said an issue with our Powertrain Control Module . The Powertrain Control Module (PCM) is your vehicle's central computer, effectively serving as its brain. It combines the functions of the Engine Control Module (ECM) and Transmission Control Module (TCM) to manage how your car moves, continually monitoring data like fuel-to-air ratios, ignition timing, and gear shifts. Ai explained to us to disconnect our negative terminal to our battery and wait a few minutes and everything would reset . After waiting we were finally able to start our truck . After we got home I called a dodge dealership near me and asked them to look up any recalls on our vehicle and they said none active . This is a safety issue because the last thing I need is to have our only vehicle stuck on the side with two small children in 95° weather heat stuck on the side of the road somewhere. Please we need to make known that this is a safety issue so no one including myself has this issue with their 2021 Laramie 1500 truck . Thank you , I am a concerned mother
NHTSA ID Number: 11751340
Complaint Date: 2026-07-19
Fail Date: 2026-07-16
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: INFINITI
Vehicle Model: Q60
Model Year: 2018
Summary
Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The technician performed a diagnostic scan and found fault code B00A0-00 related to the passenger seat occupancy classification system. The technician performed a relearn and reset procedure on the occupancy sensor (Step 1 of the progressive repair protocol, at a cost of $143.99). The relearn procedure failed. The technician confirmed the control units are functioning correctly but that the seat sensors have failed and only come with the new passenger front seat frame assembly. The technician also identified a fault code for the right front seat belt buckle switch located inside the passenger front seat belt buckle, which was found during the relearn attempt. The buckle is currently functional but the fault code is present. Sewell Infiniti confirmed the final repair required is replacement of the passenger front seat frame assembly at a quoted cost of $7,948.69, which includes the occupancy classification sensor and the seat belt buckle switch. This repair has not yet been authorized or completed. The vehicle is currently being driven with the airbag warning light illuminated and the occupancy sensor fault unresolved. Is the component available for inspection? Yes. The vehicle is in my possession and available for inspection upon request. How Safety Was Put at Risk: The passenger seat occupancy classification system is a critical component of the supplemental restraint system. Its function is to detect whether a passenger is present in the front passenger seat and to classify the occupant appropriately so that the airbag control module can determine whether and how to deploy the passenger frontal airbag in a collision. With the occupancy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
NHTSA ID Number: 11751339
Complaint Date: 2026-07-19
Fail Date: 2026-05-08
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2023
Summary
Unable to accelerate, dangerous when getting on highway or driving up hills
Read More...NHTSA ID Number: 11751338
Complaint Date: 2026-07-19
Fail Date: 2026-07-16
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO EV
Model Year: 2026
Summary
What component failed: The “regen on demand” switch broke while using it. Safety: This incident put me, the occupants of my vehicle (my children), and the vehicles around me at risk. Reproduction: There was no need. It is exceptional obvious that the switch is broken and has failed. Inspection: The truck and broken switch were observed by the dealership that services the truck. Warnings: There were no precursors to the failure. Narrative: On Thursday, 7/16/26, I was driving my 2026 Chevrolet Silverado EV. I normally drive in “single pedal drive” mode which provides energy recovery in lieu of mechanical braking. Additionally, I use the “on demand regeneration” for additional slowing and energy recovery. On demand regeneration is somewhere between single pedal drive and mechanical brakes. During this drive I was coming up to stopped traffic and slowing using the regen on demand switch. The switch snapped / broke and the additional slowing / energy recovery stopped instantly. I had to immediately apply the brakes in order to remain a safe distance from the vehicles in front of me. While I am able to safely operate the vehicle without this function, the manner in which the failure occurred is concerning and should be investigated. I am happy to speak with anyone who needs more information.
NHTSA ID Number: 11751337
Complaint Date: 2026-07-19
Fail Date: 2026-06-16
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2024
Summary
I am filing a Recall Remedy Failure complaint regarding NHTSA Recall No. 26V-363 for my 2024 Jeep Wrangler Sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “Recall incomplete, remedy not yet available.” I have contacted Stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the National Traffic and Motor Vehicle Safety Act. I respectfully request that NHTSA investigate this matter as a Recall Remedy Failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.
NHTSA ID Number: 11751336
Complaint Date: 2026-07-19
Fail Date: 2025-03-19
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 330E
Model Year: 2017
Summary
Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The vehicle was inspected and confirmed by BMW. Yes, there was an error on the infotainment of the car. I advised of the error to BMW.
NHTSA ID Number: 11751335
Complaint Date: 2026-07-19
Fail Date: 2026-07-08
Manufacturer Name: Columbus Trading-Partners USA, Inc.
Vehicle Make: CYBEX
Vehicle Model: CALLISTO
Model Year: 9999
Summary
Harness straps are becoming loose due to debris getting lodged in the release tension button causing straps to loosen without pressing button causing a safety concern. Cybex’s solution to this is to basically tell you to just keep it clean when they should be recalling and fixing this issue with a cover to prevent this (which they have done with the newest version coming out the T) nuna recalled their rava for this issue and it’s time for cybex to as well.
Read More...NHTSA ID Number: 11751334
Complaint Date: 2026-07-19
Fail Date: 2026-07-06
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: CAMRY HYBRID
Model Year: 2026
Summary
Driver seat feels very hot when driving. This I never experienced before with other car. AC is turned on even at low temperature but not even that beats the heat on the driver seat.
Read More...NHTSA ID Number: 11751333
Complaint Date: 2026-07-19
Fail Date: 2026-07-18
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2025
Summary
Waiting at traffic light to turn left onto Dixie Hwy from Kyles Lane in Ft. Wright, KY. After taking foot off brake, car went into park by itself. Unable to put into drive or put on hazard lights. After calling 911, turned car off, then it restarted. Cars behind were honking. Thankfully an accident did not occur. Will take to Honda dealer on July 20, 2026 to check it out
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