Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11654975
Complaint Date: 2025-04-16
Fail Date: 2025-04-14
Manufacturer’s Name: Battle Motors, Inc.
Vehicle/Equipment Make: BATTLE MOTORS
Vehicle/Equipment Model: LET2
Model Year: 2024
Summary
Dash display fails (tablet). Cannot see any of the gauges (fuel, Air, etc.). Downs unit for operation, unable to operate. Dealer fix is to replace with analog display.
Read More...NHTSA ID Number: 11654976
Complaint Date: 2025-04-16
Fail Date: 2025-03-26
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2012
Summary
The contact owns a 2012 Kia Optima. The contact stated while driving at an undisclosed speed, the contact heard an abnormal clicking sound while the steering wheel was vibrating. No warning light was illuminated. The contact stated that the abnormal clicking sound was heard while making right turns. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.
NHTSA ID Number: 11654977
Complaint Date: 2025-04-16
Fail Date: 2025-04-14
Manufacturer’s Name: Battle Motors, Inc.
Vehicle/Equipment Make: BATTLE MOTORS
Vehicle/Equipment Model: LET2
Model Year: 2024
Summary
Dash display fails (tablet). Cannot see any of the gauges (fuel, Air, etc.). Downs unit for operation, unable to operate. Dealer fix is to replace with analog display.
Read More...NHTSA ID Number: 11654978
Complaint Date: 2025-04-16
Fail Date: 2025-04-07
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2022
Summary
The contact owns a 2022 Toyota RAV4. The contact stated that a sudden complete stop on a major roadway was necessary due to a turtle crossing, and the vehicle in front was at a complete stop and exited the vehicle in their attempt to remove the turtle from the road. A third vehicle coming from the rear failed to slow down and was driving at 55 MPH, crashed into the rear of the contact. As a result, the contact rear-ended the vehicle in front, which was unoccupied due to the attempt of a turtle removal from the roadway. The contact mentioned that the seat belt did not retract during the impact. No air bags deployed. The vehicle was towed to Copart Collision Center pending the insurance company's inspection of the vehicle. The contact stated that she sustained a head injury that required medical attention. A police report was filed, but the police report number was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,098.
NHTSA ID Number: 11654979
Complaint Date: 2025-04-16
Fail Date: 2025-04-14
Manufacturer’s Name: Battle Motors, Inc.
Vehicle/Equipment Make: BATTLE MOTORS
Vehicle/Equipment Model: LET2
Model Year: 2024
Summary
Dash display fails (tablet). Cannot see any of the gauges (fuel, Air, etc.). Downs unit for operation, unable to operate. Dealer fix is to replace with analog display.
Read More...NHTSA ID Number: 11654980
Complaint Date: 2025-04-16
Fail Date: 2025-03-10
Manufacturer’s Name: Honda (American Honda
Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: RDX
Model Year: 2019
Summary
On or about March 10, 2025, I brought my vehicle to Acura of Ocean in Ocean Township, NJ. My infotainment center was crackling continuously, and the screen was black, rendering my navigation system, radio, clock, and Apple CarPlay unusable. The constant crackling, with the screen downloading graphics, and various messages popping up, such as "check tuner" and "network connection lost," is a constant distraction and annoyance while driving. I have no choice but to use my iPhone, forcing me to take my eyes off the road. The dealer inspected the car and informed me that my amplifier and tuner had water damage from a leak on the tailgate top seal. I paid Acura
$258.71 to have the seal replaced. I was told the seal caused the water damage and was given an estimate for $3339.09 to replace both components. I contacted Honda
of America because I had learned of a recall of 2019 Acura
RDXs for this precise problem. The case manager of Honda
got back to me and informed me that Honda
of America offered to pay all but $1366.93 to replace the components. I refused the offer because I do not see how I should be liable for any cost. It remains unclear why my VIN did not appear during the recall and why I received no notice of said recall. I strongly feel that Honda
's offering me any money is an admission of responsibility/guilt for this problem. If there were no liability, Honda
would have offered nothing. I hope to receive communication back from your agency advising what I should do in order to have Honda
recognize and admit their error and make good on the repair. Thank you, and please help! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11654981
Complaint Date: 2025-04-16
Fail Date: 2025-04-15
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2014
Summary
Wife was driving down the road and side airbags deployed without cause.
Read More...NHTSA ID Number: 11654982
Complaint Date: 2025-04-16
Fail Date: 2025-04-15
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2010
Summary
Odometer Fraud. The contact purchased a 2010 Ford F-150. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,227 and at the time of registration, it was discovered that the mileage was 141,502.
NHTSA ID Number: 11654983
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: TAOS
Model Year: 2022
Summary
Multiple times while driving the check engine light has come on, followed by some shaking then the car shuts off. Taking it into the dealership for service is of no help as they claim the car is fine, but this keeps happening. Very dangerous and if you read online and complaints on this board this is not an isolated event.
Read More...NHTSA ID Number: 11654984
Complaint Date: 2025-04-16
Fail Date: 2025-04-13
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CADILLAC
Vehicle/Equipment Model: ESCALADE
Model Year: 2022
Summary
I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?
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