Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751352

Complaint Date: 2026-07-19

Fail Date: 2026-06-22

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SILVERADO 1500

Model Year: 2021


Summary

On June 22, 2026, my Chevy Silverado was inoperable and had to be towed to the Chevy dealership. After a period of examination by the service staff, it was deemed to have experienced CATASTROPHIC ENGINE FAILURE. My truck has the 6.2L engine, but was NOT included in the original recall. It had just been serviced on 6/19/2026 and was only driven approx. 20 miles to my home. I have a video of what it was doing when I went to leave for work two days later on 6/22 when it wouldn't run without major issues and a burning smell.

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NHTSA ID Number: 11751351

Complaint Date: 2026-07-19

Fail Date: 2026-04-08

Manufacturer Name: BMWeBay logo of North America, LLC

Vehicle Make: BMWeBay logo

Vehicle Model: R 1300 GS

Model Year: 2024


Summary

1)Adaptive Rider Height failure ! 3 times the suspension warning display and on causing the suspension to remain in lower position making the motorcycle unstable at speed. Dealer had vehicle for a while to remedy the issue. Warranty fix 2)Engine control red warning display do not drive vehicle came on and flatbedded to dealer for service. Warranty fix 3)Seat latch broke dealer fix.Out of pocket charge

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NHTSA ID Number: 11751350

Complaint Date: 2026-07-19

Fail Date: 2026-02-17

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: PILOT

Model Year: 2018


Summary

As I was driving I had a transmission system error come up. Took it to a mechanic and code P0741 came up related to the torque converter problem. A service bulletin for 17-18 Pilots is out but does not include mine. I feel like this should be covered as I had to fork out $3000 for a known issue.

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NHTSA ID Number: 11751349

Complaint Date: 2026-07-19

Fail Date: 2026-06-18

Manufacturer Name: NissaneBay logo North America, Inc.

Vehicle Make: NISSANeBay logo

Vehicle Model: SENTRA

Model Year: 2026


Summary

Rear view back up camera very blurry and distorted since I’ve bought the car. I’ve tried changing the camera settings to clear the image clarity. I’ve checked to see if a protective film was left on from the lot, which was not. Rearview camera is not the only means to check surroundings while in reverse but it poses a safety risk when I cannot make out people clearly while walking past and certain edges from the screen on how close I’m getting even when it’s beeping to let me know. I’ve had backup cameras in my vehicles prior, so I’ve come to use that very frequently. It resembles a distorted fish bowl look. Vehicle is now at 1,020 miles. When compared to a multiple other vehicles, 5 plus years older, having much better clarify, it’s a cause for concern if there is a defect or something that can be done to fix this widespread issue with the 2026 NissaneBay logo Sentra.

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NHTSA ID Number: 11751348

Complaint Date: 2026-07-19

Fail Date: 2026-05-21

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: ELANTRA GT

Model Year: 2017


Summary

I bought a vehicle used and it malfunctions in six days. It is a safety hazard to me the driver and other drivers on the roads. The vehicle is weighing heavy on the passenger side the car is not parallel. Also the vehicle stalls while driving. The pedal stops giving power to the car. I attempted to fix the car and the problems still persist. The mechanics said the car need shocks, struts, and wheel alignment.

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NHTSA ID Number: 11751347

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: SANTA CRUZ

Model Year: 2024


Summary

I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 572 C184987 CHASSIS LKAS This refers to the vacuum pump that controls the power brakes. When applied the brake pedal becomes firm. When this code is triggered, your vehicle will likely illuminate warning lights on your dashboard, such as the ABS and ESC warning lights. You might experience a change in how the brake pedal feels or a temporary deactivation of cruise control or stability features. The Diagnostic Trouble Code (DTC) C184987 is a chassis-specific trouble code that typically points to a fault in the vehicle's braking or stability control system.

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NHTSA ID Number: 11751346

Complaint Date: 2026-07-19

Fail Date: 2026-06-10

Manufacturer Name: VolvoeBay logo Car USA, LLC

Vehicle Make: VOLVO

Vehicle Model: XC40

Model Year: 2025


Summary

Mild hybrideBay logo vehicle that was purchased 4/20/2026. VolvoeBay logo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. VolvoeBay logo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. VolvoeBay logo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle still currently at dealers to be repaired so unsure if components are available for inspection. Components damaged are: Midvoltage battery, midvoltage Converter module, starter generator module, 12v battery. The vehicle became extremely hot and would have caught on fire had our smoke/co detector not gone off. CO was detected in house and garage. VolvoeBay logo refusing to take any accountability for this situation and refusing to provide me the documentation for the findings of my vehicle.

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NHTSA ID Number: 11751345

Complaint Date: 2026-07-19

Fail Date: 2026-07-01

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: DODGEeBay logo

Vehicle Model: DART

Model Year: 2014


Summary

The current recall shows no remedy and life threatening problem can occur. Since no remedy available, driving this car poses risk to driver or other vehicles on the road.

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NHTSA ID Number: 11751344

Complaint Date: 2026-07-19

Fail Date: 2026-07-18

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: TELLURIDE

Model Year: 2025


Summary

The car randomly has inoperable wipers. Both in auto and non auto mode. Doesn’t happen every time but it has happened to my family on rainy days. The back wipers work fine. We took the car to the dealer and they said nothing was wrong, they blamed it on my cars window tint. Which makes no sense considering it’s not functioning in the non-auto position. After doing my own research it seems to be that multiple other owners have had similar issues, yet no recall has been issued.

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NHTSA ID Number: 11751343

Complaint Date: 2026-07-19

Fail Date: 2026-07-11

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: FORESTER

Model Year: 2025


Summary

the gas cap O ring recall was repaired previously by Casey SubarueBay logo of Newport News, VA. (I live in [XXX], purchased the vehicle in [XXX] at Ourisman SubarueBay logo) I filled my gas tank the night before this leak occurred. I noticed the smell of gasoline in my car at approximately 08 AM on the way to work. It was mild No obvious exterior leak. I drove my 25 commute to Williamsburg, Va. Upon leaving work I noticed a strong smell of gasoline inside the vehicle. Inspection of the exterior revealed an obvious gas leak (the fuel door to the gas cap was not opened at this time). the paint was wet and the paint adjacent to the plastic guard on the bumper side had bubbled due to the leak. The outside temperature was nearing 100 with a heat index of 105. I drove the vehicle to the dealership in Newport News (not aware I should have had it towed due to the leak). It has not been driven since. The fuel door was opened and there was an obvious leak as the well in the gas cap space was wet and the odor of gasoline was very strong. I twisted the gas cap and it did not close any farther. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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