Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751432

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: TRAILSEEKER

Model Year: 2026


Summary

The 2026 SubarueBay logo Trailseeker, SubarueBay logo Solterra, and the ToyotaeBay logo Equivalents have a parasitic battery drain issue that will leave you stranded. Something causes the DCM to continue to pull from the battery when the car is off and after a few days will completely drain the 12V Battery System. This can damage the 12V Battery system and poses a safety issue as that is the computer system that maintains the traction battery system along with all the safety features.

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NHTSA ID Number: 11751431

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: TUCSON

Model Year: 2024


Summary

This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.

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NHTSA ID Number: 11751430

Complaint Date: 2026-07-19

Fail Date: 2026-05-15

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: CAMRY SOLARA

Model Year: 2006


Summary

You have this… I am informing you that I am moving forward with pursuing legal representation and am onboarding THE SIMON LAW FIRM, P.C. In [XXX] to manage my claim. Moving forward , I request that any upcoming physical inspections as well as the raw BoscheBay logo.cdr date generated by [XXX], be coordinated in conjunction with my incoming legal counsel . Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11751429

Complaint Date: 2026-07-19

Fail Date: 2026-05-05

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: FORTE

Model Year: 2016


Summary

Car runs fine at lower speeds. When traveling over 50 mph for ten minutes or more, then decelerating or stopping in traffic or at a stop light it stalls. It cranks right back up after you put it neutral and turn the key. We’ve almost been rear ended twice since this started. The car has only been driven about 3000 miles a year over the past 7 years and only about 45 mph. It has been to two shops and hasn’t been driven since May 15th.

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NHTSA ID Number: 11751428

Complaint Date: 2026-07-19

Fail Date: 2026-07-15

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: EXPEDITION

Model Year: 2019


Summary

I have 3 small children so I am concerned about my car. The gear shift goes out of drive while driving. If you push the gas and then let up and push the gas again it won’t go and if you keep pushing the gas it will start fishtailing all over the road. You have to take your foot off the gas for a period of time until it goes back in gear which causes you to completely slow down and can cause a crash. When trying to give excessive gas it will disengage and won’t go. It will only engage 1 tire and cause it to fishtail. It has almost caused an accident multiple times because it slips out of gear and it currently has a recall for a similar issue. You can’t pull over or move over wile it disengages because you can’t go anywhere if you push the gas it just accelerates like it was in park. This is not an if something happens it’s a when something happens. Nobody else can drive my vehicle because they won’t know how to stop it from happening and they may get seriously hurt. It has happened on multiple occasions

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NHTSA ID Number: 11751427

Complaint Date: 2026-07-19

Fail Date: 2026-07-16

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: PILOT

Model Year: 2025


Summary

While driving my 2025 HondaeBay logo Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a HondaeBay logo dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.

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NHTSA ID Number: 11751426

Complaint Date: 2026-07-19

Fail Date: 2026-07-16

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL X

Model Year: 2016


Summary

I was driving the vehical when something went wrong. The vehicle showed a warning stating "ABS disabled". I was worried by this, when I saw further warnings appear including "Safety restraint system issue" "Power braking assist reduced" and something about steering. The dashboard also showed "Park Brake fault" and a red icon with a seatbelt and another with an airbag. Alarmed, I pulled to the side of the road. I then discovered that I could not use the parking brake or turn on the flashers. There is no manual parking brake, and the car thought it was still driving. I was facing downhill and the only way to keep the car from rolling was to keep my foot on the brake. I had to call 911 and could only safely exit the vehicle, after they had ensured it would not roll. Again, I could not exit the vehicle, or even put on flashers to warn traffic. Tesla attempted to have me reboot the operating system but this also failed -- apparently there is no manual reboot or brake avalible.

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NHTSA ID Number: 11751425

Complaint Date: 2026-07-19

Fail Date: 2024-06-02

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SUBURBAN

Model Year: 2017


Summary

The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.

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NHTSA ID Number: 11751424

Complaint Date: 2026-07-19

Fail Date: 2026-07-06

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: SELTOS

Model Year: 2021


Summary

My 2021 KiaeBay logo Seltos 1.6L Turbo GDI is experiencing a severe safety hazard involving catastrophic internal engine failure. The vehicle aggressively consumes its oil supply, running critically low within 1 to 2 weeks. On July 6, 2026, a certified KiaeBay logo dealership pressure-tested the engine and formally documented "NO EXTERNAL LEAKS," while confirming the spark plugs are entirely "OIL COATED" due to severe internal burning. The dealership noted on the invoice that the vehicle was "9,000 miles due" for service. I must explicitly clarify that this mileage gap occurred because the engine burns through its oil so rapidly that standard interval changes became meaningless; I was forced to continuously top off the engine manually out-of-pocket with store-bought oil just to keep it from running dry and seizing while driving. Otherwise, all other oil changes were consistently done at KiaeBay logo dealerships, and this excellent service history was even explicitly acknowledged and noted by a Kia Consumer Care representative on a recorded line. Furthermore, the engine builds extreme crankcase blow-by pressure that actively forces oil vapor out of the oil filler cap. This defect creates an immediate risk of sudden engine seizure, highway stalling, or an engine bay fire. Kia Corporate Consumer Affairs has refused to authorize safety repairs or diagnostic testing under TSB ENG222, issuing a blanket denial while ignoring an imminent safety failure diagnosed by their own technician.

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NHTSA ID Number: 11751423

Complaint Date: 2026-07-19

Fail Date: 2026-07-16

Manufacturer Name: Tesla, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL Y

Model Year: 2023


Summary

On 07/16/2026, I was driving my 2023 TeslaeBay logo Model Y when the vehicle suddenly began swerving rapidly left and right across multiple lanes without my intended steering input. The vehicle became difficult to control, and despite my attempt to correct the direction, it continued to move unpredictably and resulted in a collision. There were no prior warnings or indications of a steering or control issue before the incident. After the collision, I reviewed the TeslaeBay logo USB drive and found that Dashcam and Sentry Mode recordings from immediately before and during the incident were not available; only recordings after the incident were present. I am concerned that a possible steering, electronic control, or software malfunction may have contributed to the loss of vehicle control.

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Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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