Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11654913
Complaint Date: 2025-04-16
Fail Date: 2023-11-10
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: PACIFICA
Model Year: 2023
Summary
A clicking sound was heard and the dealer determined that the front axle nuts that hold the wheel hubs to the axle loosened. Dealer re-torqued to 120 ft. Lbs. and added Locktite, however problem reoccurs. Chrysler issued a Technical Service Bulletin (03-008-24) to torque the axle nuts to 228 ft. lbs. After this was done at the dealer, clicking sound was heard again in just 3 weeks. Several attempts by the dealer to correct the problem at the 120 ft. lbs. spec. and once at the 228 ft. lbs. spec. have not worked following Chrysler's instructions. Risk of hub and wheel coming loose while driving. Dealer has attempted repair/correction six (6) times.
NHTSA ID Number: 11654914
Complaint Date: 2025-04-16
Fail Date: 2025-04-16
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 3500
Model Year: 2016
Summary
Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!
NHTSA ID Number: 11654915
Complaint Date: 2025-04-16
Fail Date: 2025-02-03
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: LINCOLN
Vehicle/Equipment Model: CONTINENTAL
Model Year: 2017
Summary
Rear passenger door will not open. Lincoln has active recalls on other VINs but mine is not included. I ask that mine be included. My door will occasionally pop open, but the most common problem is the handle will not engage from the outside. My Lincoln has the door handle on the trim piece. This is a common recall but my car is not included. It needs to be as not being able to open a door or it randomly opening poses threat or harm to myself and my family.
NHTSA ID Number: 11654916
Complaint Date: 2025-04-16
Fail Date: 2025-04-04
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: ID.4
Model Year: 2023
Summary
(addressing the above bullets as numbered items) (1) OEM replacement windshield (after what seems to be impact damage, although there are some reports in social media about "spontaneous windshield breakage - i.e. no known impact). It is available (currently installed in vehicle) for inspection upon request. (2) Safety is currently at risk because of bad image distortion near the passenger "A-pillar". (3) Problem has been seen in a photograph by both a VW dealership, and (we've been told) by a VW "Regional Service Manager". We also scheduled and showed-up for a "Service Appointment" at the dealership, but they declined to either sit in the vehicle or go for a "test drive" to better observe this problem. (4) See (3) for mention of "inspection by photograph" by dealership. (5) Problem only appeared after replacement of the "as manufactured" windshield with that original windshield not having this problem. Windshield replacement occurred on April 4, 2025.
NHTSA ID Number: 11654917
Complaint Date: 2025-04-16
Fail Date: 2024-05-15
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2018
Summary
Warning lights come all across the dash stating to see the dealer. I have taken it to the dealership and the issue is the fuel injector that causes the warning lights to go off and on at random. I still have a warranty of my car and was told the warranty does not cover that part. This is happening to a lot of honda accords but there is no recall for it. There is a safety issue for driving because they stay on and then go off and come back on again. This is unfortunate and unacceptable from Honda as a whole. I bought the car in May 2024 and the warning lights came on a week later and have been ever since off and on.
NHTSA ID Number: 11654918
Complaint Date: 2025-04-16
Fail Date: 2025-02-12
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2023
Summary
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the vehicle suddenly decelerated to 5 MPH. The message "Deceleration - Warning" was displayed. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve had failed and needed to be replaced; however, the part was not available to repair the vehicle. The dealer advised the contact that the vehicle was unsafe to drive. The vehicle was not repaired and remained at the dealer for more than two months. The manufacturer was notified of the failure and confirmed that the part was not available. The failure mileage was approximately 35,000.
NHTSA ID Number: 11654919
Complaint Date: 2025-04-16
Fail Date: 2025-04-11
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: Q5
Model Year: 2015
Summary
Common problem with engine cooling systems and oil systems failing. Failing emissions because of this and overheating with risk of fire. Common problem with the Q5s. Which some of them are recalled but not my 2015 q5 premium for some reason.
Read More...NHTSA ID Number: 11654920
Complaint Date: 2025-04-16
Fail Date: 2025-03-06
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CAMARO
Model Year: 2022
Summary
The contact owns a 2022 Chevrolet Camaro. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID Number: 11654921
Complaint Date: 2025-04-16
Fail Date: 2025-04-10
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPEDITION
Model Year: 2019
Summary
The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
NHTSA ID Number: 11654922
Complaint Date: 2025-04-16
Fail Date: 2025-03-26
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2016
Summary
The contact owns a 2016 Ram 1500. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power. There was smoke and oil coming from the engine. The driver was able to pull off the roadway. The check engine warning light illuminated after the failure. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. Parts distribution disconnect.
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Last update on 2025-04-21 / Affiliate links / Images from Amazon Product Advertising API
