Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751422
Complaint Date: 2026-07-19
Fail Date: 2026-07-08
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2018
Summary
The cab vents failed causing water to soak the carpet and pad from the back wall to the front of the cab. Mold was growing through out the the cab. Carpet & pad had to be removed. This is a known problem by dealerships and owners of Toyota Tacoma. Because the water was under the seats, trim and weather mats it went undetected exposing us to mold. Problem was reported to Toyota dealership and Toyota Corporation. A case was logged 07/10/2026 as Case # 260710001840. The resolution offered was ordering and replacing parts. All parts required for repair and on backorder. Hundreds of orders for these parts in their system. Carpet and under mat had been replaced 05/02/2025 due to a Toyota recall campaign 21TD03.
NHTSA ID Number: 11751421
Complaint Date: 2026-07-19
Fail Date: 2026-04-16
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: IMPREZA
Model Year: 2024
Summary
While driving at various speeds, my vehicle consistently produces a clicking noise from the upper right-rear C-pillar area. The noise is most noticeable when the vehicle body twists slightly during normal driving, such as when traveling over uneven pavement, entering driveways, or making turns. The condition has persisted and is repeatable. The vehicle was inspected over approximately six weeks by an authorized dealership. After extensive diagnosis, the dealership identified a suspected welding defect in the upper right-rear C-pillar/body structure. The suspected defective area is available for inspection. The dealership requested authorization from the manufacturer to repair the condition under warranty, but the request was denied. To my knowledge, neither the manufacturer nor the dealership has provided any engineering analysis or technical evidence identifying an alternative root cause for the suspected welding defect. The C-pillar is a structural component of the vehicle that contributes to body rigidity and occupant protection. If the clicking noise is caused by a defective or failed body weld, the condition could indicate reduced structural integrity or progressive deterioration over time. Although no crash or injury has occurred, I am concerned that continued operation with a suspected structural weld defect could compromise vehicle safety or crashworthiness. No warning lights or diagnostic messages were displayed before or during the occurrence of this condition. The primary symptom has been the repeatable clicking noise from the upper right-rear C-pillar area during normal driving. I am requesting that this condition be investigated to determine whether it represents a manufacturing defect that could affect other vehicles of the same model.
Read More...NHTSA ID Number: 11751420
Complaint Date: 2026-07-19
Fail Date: 2026-07-17
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2021
Summary
Our van is experiencing Auto Idle Stop failure to restart. We experienced it one time last month (June 2026) and then again 2 days ago. I also experienced it 2 summers ago in 2024. We noticed it seems to happen in the heat and when we have been driving a while. In 2024 and then June 2026, I was able to quickly turn off and restart the car. Two days ago, we were stuck at a busy intersection with the car unable to start but also unable to turn off the car nor switch gears. After 5 min with multiple security alerts flashing it seems as though the computer timed out and we were able to start the car. We drove another 300 miles this weekend on a road trip with no further issues but we were sure to manually turn off auto stop each time. We are concerned about the safety implications of being stopped at traffic stop due to auto stop.
Read More...NHTSA ID Number: 11751419
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FOCUS
Model Year: 2015
Summary
Inside of door latch malfunctioned and my driver side door opened up while driving.
Read More...NHTSA ID Number: 11751418
Complaint Date: 2026-07-19
Fail Date: 2026-07-16
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: OUTBACK
Model Year: 2022
Summary
While day driving on a clearly marked interstate in slightly hazy weather from fires, the car suddenly, unprompted, steered to the left without any warning or any indicators going off. This caused the car traveling at highway speed to crash into a barrier wall, drive half way up before driver could regain control of the steering and then spun out across 4 lanes of traffic. Driver said cars lane assist was on and it was ping ponging for a moment before it suddenly steered to the left unprompted causing the crash. A witness behind stated they saw the car behave the same as did the two passengers in the car.
Read More...NHTSA ID Number: 11751417
Complaint Date: 2026-07-19
Fail Date: 2025-04-14
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: PROMASTER
Model Year: 2023
Summary
Steering Rack and Pinion failure due to corroded electrical connection plug. This occurred in april, 2025, when the van had less than 15,000 miles on it. Took the van to Blue Ridge Chrysler Dodge dealership in Abingdon Va .for Warranty repair. Plug was taken off another vehicle to put on mine aaaand dielectric grease added to hopefully keep the replacement plug from corroding too. Location of plug makes it susceptible to water infiltration, a definite design flaw that is likely to cause trouble again in the future.
NHTSA ID Number: 11751416
Complaint Date: 2026-07-19
Fail Date: 2026-06-26
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: TELLURIDE
Model Year: 2021
Summary
Children helping to unload groceries from trunk. 2 different kids have burnt their legs on exhaust pipe while leaning into car to reach.
Read More...NHTSA ID Number: 11751415
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Graco Children's Products, Inc.
Vehicle Make: GRACO
Vehicle Model: TRIOGROW
Model Year: 9999
Summary
Chest clip won’t pull tight and tethered to pull on lower anchor malfunctions when you pull it is difficult to get tight
Read More...NHTSA ID Number: 11751414
Complaint Date: 2026-07-19
Fail Date: 2026-07-18
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SUBURBAN
Model Year: 2015
Summary
Door slam caused side impact airbags to deploy
Read More...NHTSA ID Number: 11751413
Complaint Date: 2026-07-19
Fail Date: 2026-07-17
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: AVALON
Model Year: 2007
Summary
Immediately upon making a low-speed contact of my back bumper with a pole, the engine revved loudly. I attempted to go from reverse to drive to get some clearance from the pole. I then immediately attempted to put the car in park so I could get out and observe any damage. Immediately, the car accelerated extremely suddenly and quickly. I went over a curb where I had parked prior to backing up and contacting the pole. I hit a landscaping decorative boulder and a young tree. It was clear that my car was headed into the two-way street straight ahead since it was clear my breaking efforts were useless. I believe the car went airborne for a second, landed and continued straight, thankfully not hitting any vehicle or pedestrian. I saw a parked black full-size pickup truck and figured we would hit it, we did. I thought if the truck didn't stop us then we would continue into the building just beyond it. We landed on a memorial boulder next to the truck with the front end on the boulder and the rear of the car low to the ground. It was very difficult to exit the driver's door because the truck was angled so that my door wouldn't open much. It was difficult to get the door handle to actually open the door. I kept trying the lock in case it was engaged. I squeezed out praying loudly for God to help us, over and over again as I squeezed out. I thought the engine was on fire - I thought I saw smoke but later realized it was the powder from the airbags. I was trying to get to the other side of the vehicle to help my friend out. I had a hard time walking due to scraped up legs. A lady came up to me to help. I asked if my friend was ok. I asked if anyone was hit. She said he was out of the vehicle and no one was hit. I held onto her because I was very weak and shaking. I thought my chest pain was due to a heart attack. But when she coached me on my breathing I realized the pain at my sternum was from the seatbelt. I yelled, "I tried to stop, I couldn't stop, the brakes didn't work!
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