Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750655
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD![]()
Vehicle Model: F-150
Model Year: 2014
Summary
Exited side street onto main 4 lane main road with a median. Upon pulling out wrench light appeared causing all power to engine to cease, oncoming traffic almost hit me. Upon limping into median I shut vehicle off and turned back on. Wrench light was gone, check engine light was there. Code P2112, P2004, P2009.
Read More...NHTSA ID Number: 11750654
Complaint Date: 2026-07-15
Fail Date: 2026-07-10
Manufacturer Name: General Motors
, LLC
Vehicle Make: GMC![]()
Vehicle Model: SIERRA 1500
Model Year: 2022
Summary
The upper part of the grill was rattling while I was on a 270 mile road trip. I stopped, inspected it, and found multiple mounting points cracked. I did not feel it was safe to continue driving with it being so loose so I installed four zip ties to continue my trip back home. Safety recall N242490120 had already been completed which means this is the second time the plastic clips on the grill have failed.
Read More...NHTSA ID Number: 11750653
Complaint Date: 2026-07-15
Fail Date: 2026-01-24
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA![]()
Vehicle Model: HR-V
Model Year: 2024
Summary
*The vehicle exhibited a profound and worrisome vibration under the driver's seat ( I was also told by a Honda
Serviceman in the passenger seat during the pre-service test drive, that he felt it, also), when accelerating at speeds of 53 mph and above on the highway. This systematic issue was replicated by the dealership across multiple model years (2023 and 2026 HR-V's), suggesting a fundamental mismatch between the heavy SUV body and the lighter Civic chassis platform. The vehicle is NOT available for inspection upon request because I was forced to trade it in for a competitor's vehicle due to structural concerns. *The safety risk was two-fold: structural unpredictability and driver distraction/anxiety. The profound vibration directly beneath the driver's seat felt fundamentally unsafe and unstable at highway speeds, creating a constant fear of a catastrophic mechanical or structural failure while driving at 53 mph+ speeds. Dealing with this profound, undiagnosable vibration caused considerable psychological stress, heartache and anxiety every time I entered the freeway, severely impacting my peace of mind and distraction levels while attempting to navigate high-speed traffic. *Yes, the issue was brought to a Honda
dealership's Service Department, where they dismissed the shaking by stating "that is just how the HR-V drives." To confirm the systematic nature of the defect, comparative freeway test drives were conducted with a member of the Service Department and a salesman, using both a separate 2023 HR-V and a brand new 2026 HR-V on the exact same route. Both vehicles exhibited the identical, unsettling vibration at 53 mph, confirming it is a widespread engineering defect across the vehicle line. *Yes. My independent mechanic of 20 years did a full inspection but incorrectly blamed "the road". This delayed my dealer visit, where staff also refused to inspect it, saying "that's" just how the HR-V drives". Both facilities failed to address the risk. *No.
NHTSA ID Number: 11750652
Complaint Date: 2026-07-15
Fail Date: 2026-07-10
Manufacturer Name: Honda
(American Honda Motor Co.)
Vehicle Make: ACURA![]()
Vehicle Model: MDX
Model Year: 2015
Summary
My 2015 AcuraMDX engine seized while driving creating an unsafe condition as it occurred on a busy roadway. I suspect a rod bearing failure. It has been reported to Honda
. The same parts listed in the 2015 RDX recall are used in my MDX but the 2015 is not part of the recall. My engine had a knock and had taken it for inspection at an independent Honda specialist. I had learned that the recall covers the 2015 model year for the Acura
TLX, the official recall documentation only includes the 2016–2020 model years for the Acura
MDX. There were no check engine lights prior to the stall and seizure of the engine.
NHTSA ID Number: 11750651
Complaint Date: 2026-07-15
Fail Date: 2025-06-03
Manufacturer Name: Volkswagen
Group of America, Inc.
Vehicle Make: AUDI![]()
Vehicle Model: A3
Model Year: 2025
Summary
My 2025 Audi
A3 has been experiencing severe and recurring 'phantom braking' issues, where the vehicle violently and unexpectedly engages the emergency braking system without any obstacles present. This poses an immediate, life-threatening risk of being rear-ended at high speeds. Despite formally notifying Volkswagen
Group of America via certified mail in May 2026, the vehicle has not been successfully repaired. The situation escalated on July 4, 2026, when the vehicle suffered a complete breakdown during operation and had to be towed to Audi
Sugar Land, where it remains out of service. The manufacturer is refusing to repurchase this unsafe vehicle.
NHTSA ID Number: 11750650
Complaint Date: 2026-07-15
Fail Date: 2026-07-12
Manufacturer Name: Ford
Motor Company
Vehicle Make: LINCOLN![]()
Vehicle Model: AVIATOR
Model Year: 2021
Summary
The contact owns a 2021 Lincoln
Aviator. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 70-75 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to a friend's residence, where it failed to restart. The dealer was contacted and informed that the vehicle would be repaired at the owner's expense because the recall remedy was unavailable. The contact was informed that a reimbursement claim could be filed with the manufacturer afterwards. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
NHTSA ID Number: 11750649
Complaint Date: 2026-07-15
Fail Date: 2026-07-14
Manufacturer Name: Chrysler
(FCA
US, LLC)
Vehicle Make: JEEP![]()
Vehicle Model: WRANGLER
Model Year: 2018
Summary
1 - rear door opened while driving, door was checked closed before driving on 7/14/26, it is available for inspection 2 - safety for others were at risk, as some of contents exited vehicle on road 3 - have an appointment on 7/21/26 with original cr dealer 4 - waiting on car dealer to inspect it 5 - no warning lights or messages, first apppeared on 7/14/26
Read More...NHTSA ID Number: 11750648
Complaint Date: 2026-07-15
Fail Date: 2026-07-11
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET![]()
Vehicle Model: SILVERADO 1500
Model Year: 2021
Summary
An engine lifter broke in my 2021 Chevy Silverado 1500 (6.2 liter) and it bent a push rod. The truck was towed to the dealership where it was purchased. They replace all the lifters on the failed side and the bent push rod. The reason I am reporting this is because it happened at a very unfortunate time and could have resulted in a major accident if the engine would have seized. I was turning a corner, crossing oncoming highway traffic, and pulling our camper
/travel trailer. I see that it has been a relatively common problem with the GM 6.2L and even some 5.3L motors and appears to be related to GM's active fuel management (AFM).
NHTSA ID Number: 11750647
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET![]()
Vehicle Model: MALIBU
Model Year: 2024
Summary
The contact owns a 2024 Chevrolet
Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available for the recall repair. The contact stated that the unrepaired recall prevents the use of the vehicle for the purpose for which the vehicle was purchased. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA ID Number: 11750646
Complaint Date: 2026-07-15
Fail Date: 2026-06-25
Manufacturer Name: Nissan
North America, Inc.
Vehicle Make: NISSAN![]()
Vehicle Model: MURANO
Model Year: 2020
Summary
CVT Transmission
failed at 82k miles. Diagnosed at Midas, specific Transmission
shop and local Nissan
dealership as needing full replacement. Notified Nissan
Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
Search NHTSA Database for Recalls
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