Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750665
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2015
Summary
The passenger headrest exploded and whacked me in the head after we went over a little bump in the road.
Read More...NHTSA ID Number: 11750664
Complaint Date: 2026-07-15
Fail Date: 2026-06-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 2500
Model Year: 2026
Summary
The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.
NHTSA ID Number: 11750663
Complaint Date: 2026-07-15
Fail Date: 2026-01-02
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: LEXUS
Vehicle Model: ES
Model Year: 2023
Summary
The car was taken into Lexus under warranty January 2026. There a loud noise coming from the car when it is going down the road. Lexus tried to say it must be the tires. The car was under 3 years old. I replaced the front tires any way. There cars noise even louder and it was not fixed. I feel the car is un-safe. The car currently has 40,000 miles. I simply wanted the car fixed.
NHTSA ID Number: 11750662
Complaint Date: 2026-07-15
Fail Date: 2026-04-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FOCUS
Model Year: 2017
Summary
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the low engine oil pressure warning light illuminated, and the contact stopped driving the vehicle. The vehicle was taken to the dealer, where the engine oil pump, the engine, and the coolant gasket housing were replaced under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the vehicle started overheating. The vehicle was taken back to the dealer several times, and the contact was eventually informed that diagnostic trouble codes indicating an overheating failure were retrieved when the vehicle was initially taken to the dealer. The contact stated that the dealer stated that the overheating failure was not related to the recall repair. No further assistance was provided. The manufacturer was notified of the failure and a case was filed; the contact was advised to take the vehicle to another dealer for a second assessment, and the manufacturer would follow up with the initial dealer based on the assessment. The failure mileage was approximately 178,000.
NHTSA ID Number: 11750661
Complaint Date: 2026-07-15
Fail Date: 2026-07-15
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2022
Summary
My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle
NHTSA ID Number: 11750660
Complaint Date: 2026-07-15
Fail Date: 2026-02-02
Manufacturer Name: Jaguar Land Rover North America, LLC
Vehicle Make: LAND ROVER
Vehicle Model: DEFENDER
Model Year: 2022
Summary
The contact owns a 2022 Land Rover Defender. The contact stated that while driving 65 MPH, the raised air intake partially detached from the vehicle. The contact believed that the VIN should be included in NHTSA Campaign Number: 24E102000 (Equipment, Structure) after the failure. The dealer was contacted, and the contact was informed that the vehicle could not be repaired under the recall and would be an out-of-pocket expense. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.
NHTSA ID Number: 11750659
Complaint Date: 2026-07-15
Fail Date: 2026-03-30
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON XL
Model Year: 2023
Summary
The contact owns a 2023 GMC Yukon. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact was informed that the repair was covered under an unknown recall repair. The vehicle was released back to the owner; however, the failure reoccurred. The contact stated that the vehicle was idling roughly and jerking abnormally. In addition, the contact stated that the drive to the residence was not a smooth drive. The vehicle was taken back to the dealer, where a technician performed a ride-along. The contact stated that the engine seized three times during the ride along. The contact was informed that the engine needed to be replaced a second time. The contact stated that when the vehicle was released, the rear bumper was damaged. Additionally, while attempting to start the vehicle, the Forward Collision Avoidance warning light was illuminated. The vehicle remained with the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 44,000.
NHTSA ID Number: 11750658
Complaint Date: 2026-07-15
Fail Date: 2026-07-13
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: OUTBACK
Model Year: 2018
Summary
2018 Subaru Outback Infotainment center glass delamination causing the system to come on by itself start malfunctioning switching between channels or apps and potentially startle / distract the driver. Incident has been ongoing for over 8 months..
NHTSA ID Number: 11750657
Complaint Date: 2026-07-15
Fail Date: 2026-07-10
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2024
Summary
My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.
NHTSA ID Number: 11750656
Complaint Date: 2026-07-15
Fail Date: 2025-10-13
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: TAURUS
Model Year: 2015
Summary
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Read More...Search NHTSA Database for Recalls
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