Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750685
Complaint Date: 2026-07-15
Fail Date: 2026-06-25
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: JOURNEY
Model Year: 2018
Summary
The rearview backup camera intermittently fails to display an image when the vehicle is shifted into reverse. The camera occasionally works, but most of the time the screen is blank or the image does not appear. I understand that similar 2018 Dodge Journey vehicles were recalled for this exact defect, but my VIN was excluded even though it exhibits the same symptoms. This creates a significant safety hazard because the vehicle does not consistently comply with Federal Motor Vehicle Safety Standard No. 111.
NHTSA ID Number: 11750684
Complaint Date: 2026-07-15
Fail Date: 2026-05-09
Manufacturer Name: UNKNOWN MANUFACTURER
Vehicle Make: UNKNOWN
Vehicle Model: UNKNOWN
Model Year: 9999
Summary
ABS solenoid internal malfunction
Read More...NHTSA ID Number: 11750683
Complaint Date: 2026-07-15
Fail Date: 2026-06-10
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: EV6
Model Year: 2024
Summary
Rear tires on my 2024 Kia EV6 wore down to the tire wear-bar limit (2/32" remaining tread) at approximately 19,500 miles, while the front tires on the same vehicle measured roughly double that remaining tread (4/32") at the same odometer reading. The factory-installed tires are rated by the manufacturer for approximately 50,000 miles of tread life under normal use, so reaching the wear-out point on the rear tires alone at roughly 39% of that rated mileage is well outside expected wear for this vehicle at this mileage. This is not an isolated event: numerous other EV6 owners have independently reported the same front-to-rear wear disparity and premature rear tire wear online, across different driving styles and regions, which points to a vehicle characteristic (front/rear torque split, alignment or camber specification, or suspension geometry) rather than individual driver behavior. Uneven, accelerated rear tire wear reduces traction and increases stopping distance, and raises the risk of hydroplaning, tread separation, or blowout, particularly in wet weather, since the rear tires lose effective grip well before the front tires or before a typical maintenance interval would flag it. The wear was confirmed and documented, including tread-depth measurements at all four corners, by an independent third-party vehicle condition inspection performed at lease return. There were no dashboard warning lights or driver-facing alerts indicating the wear; it was only discovered through physical tread-depth measurement at that inspection. The tires inspection results are available upon request. This appears to reflect a design or specification issue affecting the vehicle's rear tires disproportionately, rather than a manufacturing defect isolated to one tire.
NHTSA ID Number: 11750682
Complaint Date: 2026-07-15
Fail Date: 2025-11-12
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 430I
Model Year: 2026
Summary
The contact owns a 2026 BMW 430I. The contact stated that while driving at an undisclosed speed, the vehicle stopped and independently parked. Several warning lights were illuminated. The vehicle was driven to the residence. The failure was persistent. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was taken to a third dealer, where it was diagnosed with a failed engine electrical system, digital motor electronic control unit, and transfer case failure. The contact was informed that the transfer case and basic control unit DME needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,819.
NHTSA ID Number: 11750681
Complaint Date: 2026-07-15
Fail Date: 2026-06-26
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2020
Summary
Transmission Shutter. Lose of transfer of power. Needed rebuild transmission eventually. Told all was in working order untill it wasn't.
NHTSA ID Number: 11750680
Complaint Date: 2026-07-15
Fail Date: 2026-07-12
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2020
Summary
While operating the vehicle it is jerking like the parking brake is activating or jerking transitioning from first and second gear. Received an alert: The powertrain control system has detected a transmission fluid over temperature condition. The engine continues to operate at a reduced power level.
Read More...NHTSA ID Number: 11750679
Complaint Date: 2026-07-15
Fail Date: 2026-06-22
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA HYBRID
Model Year: 2019
Summary
The primary failure is in the Engine/Powertrain system and Knock Sensor Detection System (KSDS), causing 6 identical sudden engine stalls (OBD-II code P1326) from 09/2000 to 06/2026. Additionally, severe excessive oil consumption was documented during 2 of these diagnostic visits, showing deep-seated engine issues. The vehicle and all records are available for inspection at the Hyundai dealer. Safety was severely threatened on 6 occasions. The vehicle abruptly stalled at 60+ mph in active highway traffic, forcing an immediate engine shutdown. This left me with highly impaired steering and braking control in fast-moving traffic, creating an imminent risk of high-speed rear-end collisions and jeopardizing my life and others. The primary stalling defect and P1326 code were confirmed 6 separate times by the authorized Hyundai dealership. The secondary excessive oil consumption issue was also formally confirmed by the dealer during 2 of those visits. Despite multiple dealership-confirmed diagnoses, no permanent repair has been achieved. The vehicle has been inspected during all 6 visits by dealership technicians. For the current (6th) visit, the dealer could not resolve the recurring defect and formally contacted Hyundai Corporate Technical Support for expert analysis, which is currently ongoing. Except for the first visit, the pattern is identical: the car stalls, the dealer clears codes/replaces KSDS, and it stalls again within 3 weeks. Notably, during the 4th visit, they replaced the Intake Manifold. Now, on this 6th visit, they demand I pay to replace that same part again. This proves they cannot diagnose the root engine failure and are only applying useless, temporary fixes. Prior to all 6 stalls, the flashing Check Engine / Hybrid Warning light triggered on the dashboard. This critical KSDS alert was followed within seconds by a total loss of motive power. Also, a history of rapid engine oil depletion and low-oil alerts was documented in 2 of the diagnostics.
NHTSA ID Number: 11750678
Complaint Date: 2026-07-15
Fail Date: 2025-11-11
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CLARITY PLUG-IN HYBRID
Model Year: 2018
Summary
It looks like this is possibly at this point a wide spread issue with most if not it will be all honda clarity models. The lane departure warnings, adaptive cruise control, front camera honda sense electronics keep to go out and then will work for a little bit. sometimes just not work at all for months, then work for like a day or two. After reading many of many complaints about this it will seems to be pretty much widespread across all yearly models.
NHTSA ID Number: 11750677
Complaint Date: 2026-07-15
Fail Date: 2026-02-18
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ALTIMA
Model Year: 2020
Summary
The warming lights for different items come on at random. Examples :Low washer fluid, gas cap open, speedometer digital speed not showing.
Read More...NHTSA ID Number: 11750676
Complaint Date: 2026-07-15
Fail Date: 2026-02-01
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150 LIGHTNING BEV
Model Year: 2024
Summary
Following a software update by Ford in the past 6-8 months, upon start-up my vehicle asks me which drive mode I wish to be in but then after 15-45 seconds "forgets" my answer and changes drive modes. This results in regenerative braking being disabled, at random, in the middle of a drive. This is a major safety issue, as I will expect braking to applying while easing up on the accelerator but that simply doesn't happen. This could cause an accident, injury or worse.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission
, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.