Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750836
Complaint Date: 2026-07-16
Fail Date: 2026-07-01
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAILBLAZER
Model Year: 2021
Summary
Vehicle has 67,000 miles and suffered a catastrophic CVT transmission failure, documented by dealership diagnostic code P2714. The transmission severely slips and exhibits a dangerous 15-second delay to engage forward gear after shifting into Drive. More critically, the vehicle suffers from unpredictable engine stalling. The car completely shut down and stalled in traffic while trying to accelerate into a driving lane after shifting. The vehicle did not trigger any dashboard safety warnings, limp mode, or "Reduced Engine Power" messages prior to shutting down, causing an un-warned loss of motive power on a public road. This creates an immediate, severe risk of a high-speed rear-end collision. General Motors has acknowledged internal CVT chain slippage and hydraulic failure points in Technical Service Bulletins 24-NA-009 and PIP6033 but has not issued a safety recall.
NHTSA ID Number: 11750835
Complaint Date: 2026-07-16
Fail Date: 2026-06-24
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: TUCSON HYBRID
Model Year: 2025
Summary
The contact owns a 2025 Hyundai Tucson. The contact stated that while starting vehicle, the instrument panel displayed a blank screen. The contact received notification of NTHSA Campaign Number: 26V400000 (Electrical System); and associated the failure with the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
NHTSA ID Number: 11750834
Complaint Date: 2026-07-16
Fail Date: 2026-07-14
Manufacturer Name: Dorel Juvenile Group
Vehicle Make: SAFETY 1ST
Vehicle Model: GROW & GO
Model Year: 9999
Summary
While placing my almost [XXX] son into his Safety 1st rear-facing car seat, the harness strap broke while I was tightening the harness during normal use. The seat has never been involved in a crash, has never been modified, and has been used according to the manufacturer’s instructions. The harness failed before we began driving, preventing us from using the seat safely. The seat was immediately removed from service and returned to the retailer. I am reporting this because a harness strap should not fail during routine tightening, and I believe this represents a potential safety defect that warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11750833
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2020
Summary
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11750832
Complaint Date: 2026-07-16
Fail Date: 2026-07-10
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA
Model Year: 2019
Summary
Driver's side seatbelt retraction mechanism failed without warning. Intentionally brought car to dealer ASAP since it was close to 100,000 miles pointed out. This was serious safety defect dealer refused to repair under warranty.
Read More...NHTSA ID Number: 11750831
Complaint Date: 2026-07-16
Fail Date: 2026-03-27
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2010
Summary
1. I purchased a 2010 Ford Escape that had a preexisting rusted frame defect. That is shown by the Ford vehicle history report and related service documentation, which support that the problem existed before I took possession of the vehicle. The vehicle was determined as unsafe to drive and later broke down after the sale. Apple Ford Apple Valley documented that the vehicle was “not safe to drive due to rusted frame,” and after break down, Carlson Automotive also inspected the vehicle and confirmed serious issues. The vehicle and related records can be made available for inspection upon request. 2.My safety and the safety of others were put at risk because the structural defect caused loss of control, steering problems, and ultimately a breakdown while driving. This created a danger to me, my passengers, and other drivers on the road. 3.The problem was confirmed by a dealer ( prior to the sale to me) and an independent service center ( after it broke down ). I am not aware of any police or insurance inspection of the vehicle. The seller is not cooperating. Ford bought the vehicle through a trade in and then held it for resale, top gear obtains the vehicle which then sells it on kbids to me. 4. There were warning signs before the failure THAT WERE NOT DISCLOSED AND FORD ALLOWED THE VEHICLE TO LEAVE ITS LOT INSTEAD OF JUNKING IT. The Ford history report and service records showed the rusted frame condition before the vehicle failed, and Apple Ford Apple Valley documented that the vehicle was not safe to drive. The car fax report did not show detailed service notes. I was not able to find out more detail until I was listed as the owner at FORD. The vehicle was video recorded on top gear you tube page as drivable and operational WITHOUT restrictions.
NHTSA ID Number: 11750830
Complaint Date: 2026-07-16
Fail Date: 2026-07-13
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2024
Summary
What component or system failed or malfunctioned, and is it available for inspection upon request?Multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (Recall 68C), currently being replaced by the dealer; (2) the Hybrid Control Processor / drive system (Recall A7C); (3) the electric hydraulic power steering pump (Recall 21D); and (4) the 2.0L engine (Recall 78C, status disputed — see below). The vehicle is currently at the authorized dealer and is available for inspection there. How was your safety or the safety of others put at risk?Recalls 68C and 21D are both manufacturer-designated fire risks; 21D specifically carries an "URGENT: FIRE RISK WHEN PARKED" designation in NHTSA's own database. Recall A7C describes a loss of drive power without warning while driving, which the manufacturer states may cause a vehicle crash. I experienced a stalling event with the drive indicator blinking on 10/17/2025 (10,553 miles); UNKNOWN whether this was directly caused by the A7C defect, but the symptoms match the recall's description.Has the problem been reproduced or confirmed by a dealer or independent service center?The 68C battery failure has been confirmed by the dealer, who is currently performing a full battery replacement. UNKNOWN whether the 10/17/2025 stalling event was ever formally diagnosed as connected to Recall A7C; the dealer's repair order for that visit does not reference A7C or a root cause. UNKNOWN whether Recall 78C's applicability to my vehicle has been confirmed or denied by the dealer — see discrepancy described below.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?The vehicle has been inspected and serviced multiple times by the manufacturer's authorized dealer. UNKNOWN whether any FCA/Stellantis field engineer or investigator has separately inspected it. No police involvement; no c
NHTSA ID Number: 11750829
Complaint Date: 2026-07-16
Fail Date: 2026-06-05
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: CHALLENGER
Model Year: 2021
Summary
While operating my vehicle at road speed the electric steering rack failed. This rendered the steering inoperative. It was impossible to steer the vehicle. Not only is this situation extremely dangerous and deadly, there was no advanced warning. I received no prompts or warning lights before the incident happened. I researched and found that certain 2021 Dodge Challengers were involved in a warning system recall. My specific vehicle was not included in the recall. This is what Dodge and the dealership who did the repair kept telling me while they ignored any responsibility. This situation is completely unacceptable. I have no idea why my vehicle was not included in the recall for the warning system, but fortunately I am still alive to complain that it should’ve been. This situation, where this part fails and renders the steering inoperable is ridiculous and extremely dangerous. The repairs for this cost me over $5800. It’s very convenient that Dodge and their dealership that did the repair can hang their hat on the fact that I was not seriously injured and completely. Ignore the fact that this incident is unacceptable. Both Dodge Customer Care and the Huntington New York. Dodge dealership offered me zero compensation for being without the use of my vehicle for two weeks or the fact that my vehicle is not included in the warning system recall. I initially filed this complaint #11745702 with your office on June 22, 2026 and as of yet have not received any response. Therefore, I am filing this complaint for the second time hoping that you can take action on this. Thank you in advance for your help.
NHTSA ID Number: 11750828
Complaint Date: 2026-07-16
Fail Date: 2026-07-15
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: HIGHLANDER
Model Year: 2018
Summary
While driving my 2018 Toyota Highlander Limited, the check engine light began flashing off and on. I was near an exit and drove off the freeway. I could feel the car (near the gas pedal) start shaking, then the power went down quickly... as I was trying to find a safe place to go. The farther I drove, there was less power until the car was going about 2 miles an hour. The check light continued flashing as I pulled into a parking lot. This was very scary as I'm sure the car would have just stopped on the freeway if I had not been near an exit as it just simply had no power left. (The check engine light has been on over a year and I took it to three different mechanics. Not one could fix it. This car wiped out my savings and now sits at a Toyota dealership)!
NHTSA ID Number: 11750827
Complaint Date: 2026-07-16
Fail Date: 2026-07-13
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO
Model Year: 2026
Summary
The contact owns a 2026 Ford Bronco. The contact stated that while driving at approximately 10 MPH and depressing the accelerator to make a left turn, the vehicle failed to accelerate as intended. The transmission shifted into neutral, and the vehicle coasted forward. The contact pulled over to the side of the road and activated the hazard lights. The system was reset, and the vehicle was able to accelerate. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to duplicate or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure; however, the dealer contacted the manufacturer and confirmed the dealer's decision of the dealer. The failure mileage was approximately 617.
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