Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750856
Complaint Date: 2026-07-16
Fail Date: 2026-07-14
Manufacturer Name: Hyundai
Motor America
Vehicle Make: HYUNDAI
Vehicle Model: PALISADE
Model Year: 2023
Summary
Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. The program update should turned it off for some reason that I do not know. I have no clue that AWD module is working normal as I cannot see the power distribution action anymore. Regarding problem 2), they replaced both rear shocks again. The problem went away for now. This vehicle has been only 50,000 miles and had 4 major issues (2 times of two major identical issues) that alongside with many owners' compaints, and seems highly related to one of Technical Service Bulletin that was previously issued for older models. I would like to request investigation on these services.
Read More...NHTSA ID Number: 11750855
Complaint Date: 2026-07-16
Fail Date: 2024-10-23
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2025
Summary
The contact owns a 2025 Ram 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact inspected the vehicle and became aware that the battery was drained. The battery was recharged. The vehicle was taken to the dealer, where the battery was replaced, but the failure reoccurred. The vehicle was towed to the dealer, where it was diagnosed with an abnormal battery drain and a damaged main fuse line. The contact was informed that the battery and the main fuse line needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90.
NHTSA ID Number: 11750854
Complaint Date: 2026-07-16
Fail Date: 2026-05-07
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ ELECTRIC
Model Year: 2021
Summary
VEHICLE SAFETY HAZARD: ACTIVE HIGH-VOLTAGE ISOLATION FAULT (DTC P0AA6) WITH DECEPTIVE DEALER/MANUFACTURER BYPASS & CONCEALMENT. On April 15, 2026, the dealer scanned my 2021 Ioniq EV and uncovered DTC P0AA6 (Hybrid/EV Battery Voltage System Isolation Fault), which denotes a catastrophic high-voltage leak into the chassis. This is a severe safety hazard posing immediate risks of fatal electrocution to occupants, EV battery thermal runaway (fire), or sudden total loss of propulsion at highway speeds. Instead of grounding this dangerous vehicle, the dealership concealed the diagnostic code, withheld the physical invoice, and released the vehicle back to me on April 28, falsely claiming it was "fixed to 100%." They forced me to drive an actively compromised high-voltage system. On May 7, the defect immediately returned while driving. I confronted the dealer on May 8 for merely resetting the car's computer to bypass the safety warning, which is an extremely dangerous fire hazard. The manufacturer has refused to replace the defective EV battery under warranty, or provide alternative transportation. This vehicle has now been grounded and decaying in an open lot for over 95 days. This is a severe systemic manufacturing defect and fraudulent maintenance practice that requires an immediate NHTSA safety investigation.
NHTSA ID Number: 11750853
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: CYBERTRUCK
Model Year: 2025
Summary
My 2025 Tesla AWD Cybertruck's rear driver 20" wheel came loose, creating a loud banging noise. The wheel nuts on 2 of the studs worked finger-loose, and one of the studs broke off the hub. The truck had 9000 miles on the odometer. Tesla's service dept blamed me for improperly rotating the tires, but I had never removed or replaced them.
NHTSA ID Number: 11750852
Complaint Date: 2026-07-16
Fail Date: 2024-03-10
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: CAMRY
Model Year: 2025
Summary
The contact owns a 2025 Toyota Camry. The contact stated that the vehicle software had been hacked. While driving with the adaptive cruise control activated, the vehicle erroneously accelerated. Additionally, while operating the vehicle, the infotainment center erroneously connected to the Apple CarPlay and Amazon Music services, and the message "Roads may be Icy - Drive with Care" was displayed, even though the temperature was 85 degrees. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100.
NHTSA ID Number: 11750851
Complaint Date: 2026-07-16
Fail Date: 2026-07-15
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ID.4
Model Year: 2021
Summary
My 2021 Volkswagen ID.4 Pro S has unexpectedly lost propulsion and come to a complete stop while being driven on at least three separate occasions. When this occurs, the vehicle jolts, stops moving, and cannot be placed into Drive or Reverse. I am only able to shift it into Neutral. After the first incident, I took the vehicle to a Volkswagen dealership the following morning. The dealership stated they could not reproduce the problem or identify any faults. The same failure occurred twice in one day this week. During one of those incidents, the vehicle lost propulsion and stopped in the middle of a busy street, creating a serious safety hazard because I was unable to move the vehicle out of traffic. Immediately before and during the failure, the vehicle displayed multiple warning messages, including: Error: Drive system. Please safely stop the vehicle. Electrical system not working correctly. Please service vehicle. Error: Electronic Stability Control (ESC). Front Assist is not available. Lane Assist is currently not available. Rear Traffic Alert is currently not available. Park Distance Control is not available. Error: Auto Hold. These warnings appeared at the same time the vehicle lost propulsion. The vehicle stalled without warning while driving and became undriveable. This is extremely concerning because it can occur suddenly in traffic, placing the driver, passengers, and surrounding motorists at risk of a crash. The vehicle is currently at the Volkswagen dealership for inspection, and I am awaiting their diagnosis. Because this dangerous condition has now occurred multiple times, I am concerned there is a serious defect affecting the vehicle's drive system or electrical system.
NHTSA ID Number: 11750850
Complaint Date: 2026-07-16
Fail Date: 2026-07-06
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: COLORADO
Model Year: 2026
Summary
The contact owns a 2026 Chevrolet Colorado. The contact stated that when the vehicle was purchased, the passenger’s side air bag warning light remained illuminated. The vehicle was taken for tire maintenance, and the contact was informed that the air bag warning light should not be constantly illuminated. The dealer was contacted about the failure. The dealer diagnosed a failure with the restraint system and that the sensor on the passenger’s side was not operating properly, causing a failure with the passenger’s side air bags and seat belt. The contact stated that the part to repair the vehicle was no back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,952.
NHTSA ID Number: 11750849
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 335I
Model Year: 2009
Summary
The contact owns a 2009 BMW 335I. The contact stated that while the vehicle was parked, the air bag warning illuminated. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.
NHTSA ID Number: 11750848
Complaint Date: 2026-07-16
Fail Date: 2026-07-01
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: MDX
Model Year: 2025
Summary
The vehicle will turn off when it comes to a stop without being put in park. This has happened on busy city roads, highways in traffic and residential areas at stop signs. The vehicle will also periodically not turn on, with multiple indicators lighting up on the dashboard. This has been reported to the dealership, who states if there are no active error codes or indicators at the time of service there is nothing they can do. I have opened a case with Acura client relations more than 3 weeks ago and have escalated multiple times with no response. This has created numerous safety problems, also with children in the vehicle. This vehicle is not safe to operate and the manufacturer refuses to respond to my intervention requests although it is under warranty.
NHTSA ID Number: 11750847
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: BLAZER
Model Year: 2023
Summary
"I am the owner of a 2023 Chevrolet Blazer RS. The digital odometer and speedometer screen intermittently crashes and goes completely black for 15 to 20 seconds while the vehicle is in motion on public roads. This creates an immediate safety hazard as I am left with zero knowledge of my current speed. General Motors has acknowledged this specific software stability bug under Technical Service Bulletin 22-NA-023 but refuses to fix the issue due to the vehicle being 9 days past its 3-year calendar warranty, despite having only 32,400 miles." I contacted your GM agent @ 800-222-1020 and was told its out of warranty sorry, that is horrible service espeacially for a safety issue and a 55,000 vechicle that only has 32,400 miles
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission
, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.