Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11655299
Complaint Date: 2025-04-17
Fail Date: 2025-04-14
Manufacturer’s Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2019
Summary
Lights appeared on the dash and the vehicle locked and would not drive. This happened as I was actively driving. I had the vehicle towed and was told by the Kia dealership that it was my abs/hecu. Before this happened, there was no warning lamps or messages. The car was driving normally.
NHTSA ID Number: 11655301
Complaint Date: 2025-04-17
Fail Date: 2025-02-25
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2023
Summary
While driving and accelerating the transmission malfunctions and wont shift so as I try to accelerate the car stops accelerating and just goes very slow. This put us at risk as cars were coming fast behind us. The problem happened 3 times before taking it to the dealership where they knew exactly what the problem was because it has happened to so many others. The warning light that came on was the engine light and a message that read "Reduced Acceleration Drive with Care"
Read More...NHTSA ID Number: 11655302
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2014
Summary
The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently lost motive power and was unable to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the timing chain tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
NHTSA ID Number: 11655303
Complaint Date: 2025-04-17
Fail Date: 2025-04-14
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: RDX
Model Year: 2020
Summary
My back window on my 2020 Acura RDX shattered while it was parked at school. When I opened my passenger door to put my backpack in, I heard some cracking. I walked around the front of my car and when I opened my driver's side door, I heard and saw the back window glass falling inside and outside of my car. I viewed the cameras at school and could tell the glass had cracked earlier, but believe the hole in the glass occurred from a combination of the pressure change opening my door and the vibration from shutting the door. One of my fellow teachers who came out while I was looking at the damage searched online and discovered it is a known problem for my year and model car. I called the service department at my local Acura dealership and immediately drove there. The service tech told me that he believed it would be covered since it is a known issue although my car is out of warranty. Acura posted a Service Bulletin (22-014) on October 28, 2022 that includes the VIN of my car in the affected vehicles. The bulletin states that the rear glass can shatter or break with no external impact due to incorrect specification of the rear defroster grid. The service manager called me the next afternoon to tell me he spoke to an Acura rep and they would only cover half. I am responsible for paying almost $400 to repair my back window that Acura knows is a safety issue to break since there has not been an official recall. It is not safe to operate a vehicle with a broken back window, in addition to the issues of weather exposure and not being able to secure the vehicle from others being able to access it. This repair should be covered by Acura since they are clearly aware of this issue and my car was included in the affected vehicles, even though my car is not under warranty anymore. Windows breaking are a safety issue and should be covered by the manufacturer due to their negligence.
NHTSA ID Number: 11655305
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2022
Summary
Sticky power steering wheel and getting noise on turns. Took to the Honda Dealership but they were not able to repro it
NHTSA ID Number: 11655306
Complaint Date: 2025-04-17
Fail Date: 2025-04-06
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TUNDRA
Model Year: 2013
Summary
My factory stock Toyota painted steel wheels rotted and I had a 6 inch long area rusted through inside the rim losing air. I was advised by my tire center ,that i took it to ,that was not safe to drive on. I called my local Toyota dealer service manager and was told it was road corrosion and was not under any warranty. What would of happened if I had been on the highway and had a rapid deflation of the tire or what if the wheel broke and came apart. The truck has no rust. I replaced all 4 wheels the very next day. These wheels should be recalled and inspected and replaced if needed before someone gets hurt.
NHTSA ID Number: 11655307
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2018
Summary
The transmission will randomly downshift or drop into neutral while driving which has almost caused a collision multiple times. I can’t cross a lane without worrying if the truck is going to shift into neutral and not accelerate.
Read More...NHTSA ID Number: 11655308
Complaint Date: 2025-04-17
Fail Date: 2025-04-16
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2017
Summary
The contact owns a 2017 Ram 1500. The contact stated while driving 20 MPH, the contact became aware that the electronic power steering failed to function as intended. The contact was able to pull to the side of the road. The service power steering warning light was illuminated. The vehicle was restarted. The vehicle was taken to a dealer, who diagnosed a failure with the electronic power steering control module. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: VB9; but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ID Number: 11655309
Complaint Date: 2025-04-17
Fail Date: 2022-07-14
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: BLAZER
Model Year: 2020
Summary
At 41,024 the AC comoressor locked up. Took it to a repair shop. Then a year later the "steering assist light" came on. Took it to repair shop. Couldnt duplicate because it would start woring again. Had heat sensor replaced. That worked for a bit. Then it did it again. Replaced thermostate. That worked for a little bit. Then the Overheated light came on. Told me to shut the car down. (I had only drove 1/2 mile. Get out....nothing! No leaks coolant good. Had it towed to a shop And just had the thermostat changed again! Im not going to find out what happens next. I got ine more patment in tgis thing and Im trading it in. Its not a trustworthing vehicle for a single lady. Never buying a chevy again. I cannot wait to get it off my hands! 2 years everything started having issues.
Read More...NHTSA ID Number: 11655310
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2019
Summary
Stalls and loss of control of vehicle
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
- 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool fits for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money
- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- 【Diesel Engines】HD500 heavy duty truck scanner is tailored to vehicles equipped with cummins, cat, detroit, paccar, international, hino and more engines. This diesel scan tool come with diverse adapters, including diesel 6 & 9 pin, CAT-9 pin, CAT-14 pin, 16 pin cable. It is engineered to deliver accurate and reliable diagnostics, ensuring compatibility and effective troubleshooting for your trucks. Tip: If your truck fault code is factory custom protocol, please enter the diagnostic menu, and then select the corresponding engine to test, so that your test data will be more accurate.(Please note that the HD500 does not have bidirectional and VGT calibration.)
- 【Advanced DPF Management】The longer a truck is in use, the more particles accumulate in the D.P.F and the more the D.P.F becomes clogged, affecting engine performance and emissions efficiency. This HD500 diesel scanner provides you with DPF regeneration, D.P.F reset, DPD, DPR status control and more functions to achieve efficient cleaning, optimise engine performance and prolong D.P.F life. Save maintenance costs by avoiding D.P.F replacement through regular D.P.F cleaning and D.P.F regeneration. All made easy with the HD500. Warm tips: the HD500 can't do dpf function on Isuzu.
- 【Cylinder Cut-off Services】The cylinder cut-off test can diagnose engine failure problems. The HD500 heavy duty truck scan tool sends a command to the ECU to cut off the injector of a cylinder to check if the injector of that cylinder is not working properly. If the engine speed drops more, the better the cylinder works; if the speed drop is not obvious or does not drop then the cylinder may be faulty; touch the high-pressure pipe between the common rail tube to the injector with your hand, the stronger the pulsation, the better the injection effect. This diesel scan tool provides clear guidance for maintenance.
- 【Speed Limit Reset & ABS】Limit setting enables you can check and set the engine speed and the vehicle road speed limit when the vehicle is stationary, which ensures driving safety. And this diesel scanner also can make you achieve a firm brake pedal by removing air from the ABS module. HD500 truck scanner helps you maintain commercial vehicle breakdowns at all times, saving you money efficiently and winning more business for you! Please note that the adjust the speed limit is supported by fewer vehicles (eg: the cummins engine cannot support speed limit adjust), please confirm the vehicke VIN with us before purchase.
- 【Access All Major Systems with Ease】The HD500 heavy duty scanner truck diesel provides full diagnostic capabilities, covering the engine, ABS, SRS, EPB, Park Brake Controller, DPF, etc. Comes with full HD OBD/EOBD/ OBD2 service modes, including read codes, erase codes, live data, etc. Allows you to quickly identify issues and perform necessary solutions.
- WHY NEXAS NL102+ Diagnostic Tool: Compared with many other heavy duty truck scanner, NL102+ diagnostic tool has more comprehensive diagnostic capabilities, supporting all system diagnostics for all major trucks that comply with standard protocols and full OBD2 functionality. In addition to read/clear codes, displaying live data, it also supports retrieving vehicle information, freezing frames, and DTC lookup. NL102+ OBD2 scanner comes with 6-pin, 9-pin, 16-pin connectors are available to ensure compatibility with a wide range of trucks. You'll get f-ree updates for life, so you always have the latest diagnostic software in English, Spanish and French
- Wide Compatibility: The NEXAS NL102+ heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996
- Save Up to Hundreds Money for All Heavy Duty Trucks: NEXAS NL102+ diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money
- All OBD2 Function & Battery Health Monitoring: Compared with other products on the market that only support partial OBD2 functions, this OBD2 scanner supports all OBD2 functions: read/clear codes, live data, freeze frame data, I/M readiness, EVAP test, on-board monitor, O2 sensor test, vehicle information, and DTC lookup, this providing more analysis basis for professional technicians. By regularly detecting the status of the vehicle battery with NL102+ OBD scan tool, it helps to take measures before the battery completely fails to avoid the situation that the vehicle suddenly fails to start. It can accurately diagnose the battery's condition thus saving on repair costs
- Plug and Play & One-click for DTC: NEXAS NL102+ diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly
- 【2025 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2025 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 25 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- 🔥🔥🔥2025 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛42+ Reset Functions & Bidirectional Control - 2025 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
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Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API
