Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751306
Complaint Date: 2026-07-18
Fail Date: 2025-07-01
Manufacturer Name: Subaru
of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2017
Summary
My 2017 Subaru Forester is experiencing the exact component failure and severe safety hazard outlined in NHTSA Recall 19V-701 (Subaru Campaign WUM-98R). The front passenger seat Occupant Detection System (ODS) is failing continuously, which illuminates the "Passenger Airbag Off" indicator and completely deactivates the front passenger airbag safety restraint system even when an adult is securely seated. Because my specific VIN was omitted from the recall population list, my local Subaru dealership refused to perform the recall repair, stating no active campaign exists for my vehicle. As a result, I have driven this vehicle for over a year with a completely disabled, non-functioning passenger airbag system. Upon researching the technical service bulletins for WUM-98R, my vehicle perfectly matches all manufacturing, model year, and component criteria for the defective occupant detection wiring harness. The omission of my VIN from this safety campaign is an error that has left a severe, life-threatening manufacturing defect unaddressed. I am filing this complaint to urge the NHTSA to investigate VIN exclusions for this campaign and force an expansion of Recall 19V-701 to protect impacted consumers.
NHTSA ID Number: 11751305
Complaint Date: 2026-07-18
Fail Date: 2026-06-15
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: ACADIA
Model Year: 2021
Summary
I have seen numerous complaints for this same issue. My 2021 Acadia with 31,600 miles failed to start when parked in garage. It turned over just fine but wouldn't fire as if it wasn't getting any fuel. I had it towed to my regular mechanic. He troubleshot it and told me it was the "Fuel Pump Power Control Module". He said he could replace it but it would have to be programmed by a GM dealer as he didn't have the equipment to do that. So I had it towed to the local GMC dealer. Two tow bills equal $360. There is a recall for this issue. It is called "Emission Recall N252516900, Fuel Pump Power Control Module". part number 13554820 I have yet to receive a recall notice. I have seen mentioned in several of the other complaints that I have read that many of the service employees say that this has been an ongoing issue for several of the GM vehicles. Hopefully I will get a recall notice soon and be able to get reimbursed for the cost of the repair.
NHTSA ID Number: 11751304
Complaint Date: 2026-07-18
Fail Date: 2026-05-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: RENEGADE
Model Year: 2021
Summary
I was driving down the road and the car turns off. Everything turns off, no lights, no nothing and it won't crank again. And then I had to call a wrecker truck and the oil was on top of the motor and back of the tailpipe. I couldn't even get it out of the road. I am so thankful my granddaughter was not in there And I'm glad I wasn't on the interstate cuz if I was that would have been bad
Read More...NHTSA ID Number: 11751303
Complaint Date: 2026-07-18
Fail Date: 2026-07-18
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: C-HR
Model Year: 2018
Summary
I started to hear a whining noise under acceleration so I asked Firestone to check it out when I dropped it off for a 100k mile service. They said it was the transmission beginning to fail. I researched online and saw that it is a very common and known problem with the Toyota chr CVT transmission. We went with Toyota because they are known for their reliability and here we are at 102k miles with what is about to become a paperweight that needs a 10-12k repair. That's half the cost of the car itself. At the time we purchased this vehicle new Toyota claimed that this transmission is sealed and maintenance free and the transmission fluid is "lifetime fluid". We have had the car for 8 years, quite short of a lifetime.
NHTSA ID Number: 11751302
Complaint Date: 2026-07-18
Fail Date: 2026-07-15
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: RAV4
Model Year: 2020
Summary
I ordered a plastic underbody cover (about 12×20 inches) through Toyota Arapahoe and paid $70 for the part. I was given an appointment for installation. When I arrived, I was told that the installation would take an hour and a half, even though the work consisted of fastening nine screws, while the old cover had been factory‑attached with only five simple self‑tapping fasteners, and this work was supposed to be free. After about an hour, I found my vehicle in the general parking lot, with no notification, no status update, and no explanation from the employees. When I asked why the work had not been completed, I was told: “There is not a single screw in the station,” “The screws may arrive in a week,” “The installation will cost about $100.” I asked the manager: “You want one hundred dollars just to fasten nine screws?” At that moment, the situation escalated. A man appeared who claimed to be “the boss of the entire station.” His behavior was aggressive and unprofessional. He refused to give his name or provide a business card. Because I speak English poorly, I asked him to say his name again. I tried to say “last name,” but due to stress I mistakenly said “famaly.” Instead of offering an electronic translator, this person began acting in a disturbing and irrational manner: shouting “family, family!”, rolling his eyes, moving around the room in an agitated way, and repeating the word loudly. I was confused and repeated the word after him, not understanding what was happening. Two other employees approached and began repeating “Go, go,” pressuring me to leave. Their behavior was clearly aimed at intimidation and forcing me out of the premises. After returning home, I measured my blood pressure: 170/90, which is significantly higher than my usual level of 140/80 and is considered a pre‑heart‑attack indicator. This dangerous spike in blood pressure was a direct result of the aggressive and humiliating treatment by the employees of Toyota Arapahoe.
NHTSA ID Number: 11751301
Complaint Date: 2026-07-18
Fail Date: 2026-07-17
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2024
Summary
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wreck behind me
Read More...NHTSA ID Number: 11751300
Complaint Date: 2026-07-18
Fail Date: 2026-04-12
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL 3
Model Year: 2026
Summary
Firstly, we were driving in the center lane on I-84W (three lanes), with Full Self Driving (FSD) at 55 mph. The car veered left on it owns (under FSD) into the center median with the front driver side of the vehicle struck the metal beam guardrail causing both air bags to deploy on the driver and left rear passenger sides. The car continued to move forward in the next 4-6 seconds under FSD (approximately 10-20 feet range) and then came to a complete stop with flashing warning screen asking driver to take over the steering wheel immediately.
Read More...NHTSA ID Number: 11751299
Complaint Date: 2026-07-18
Fail Date: 2026-07-17
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2025
Summary
I was in an active car wash and the truck stalled and engaged Auto-park and I was nearly hit by the car behind me in the car wash.
Read More...NHTSA ID Number: 11751298
Complaint Date: 2026-07-18
Fail Date: 2026-07-04
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2021
Summary
Rear wiper motor stopped working completely. Fuses are good, wires are good, motor is good, it just doesn't work. Water pump works.
Read More...NHTSA ID Number: 11751297
Complaint Date: 2026-07-18
Fail Date: 2026-07-18
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: RANGER
Model Year: 2024
Summary
Several times while driving at highway speed, my vehicle transmission will shift all by itself into baha 4wd mode, or 4wd mode causing my truck to become a hazard on the road. Should someone be following me and my transmission implodes due to this issue, people could be seriously harmed or killed.
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