Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11655257
Complaint Date: 2025-04-17
Fail Date: 2023-03-15
Manufacturer’s Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2018
Summary
The contact owns a 2018 Ford F-150. The contact stated while driving 15 MPH out of the driveway, the vehicle failed to shift to first and second gear. There were no warning lights illuminated. The vehicle was taken to the dealer for an oil change and the contact notified the salesperson of the failure and was informed that the issue was normal. The vehicle was then towed to another Ford dealer to be diagnosed, and the contact was informed that 8 out of the 10 clutches were burned, causing the failure of the transmission. On another occasion while driving at an undisclosed speed, the vehicle became stuck on a hill in 7th gear. The contact stated that the failure had become a consistent failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
NHTSA ID Number: 11655258
Complaint Date: 2025-04-17
Fail Date: 2025-04-16
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: Q7
Model Year: 2017
Summary
found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.
NHTSA ID Number: 11655259
Complaint Date: 2025-04-17
Fail Date: 2025-02-15
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2018
Summary
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer. The dealer was made aware of the failure. The vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was provided financial assistance towards the cost of the repair. In addition, the contact was informed that the vehicle was above the mileage limitations, and the Extended Warranty coverage could not be applied. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
NHTSA ID Number: 11655260
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2019
Summary
Forward multi purpose camera failed and cause the rest of the advance driver assist systems to malfunction.
Read More...NHTSA ID Number: 11655261
Complaint Date: 2025-04-17
Fail Date: 2024-12-05
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: PASSAT
Model Year: 2013
Summary
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and an appointment was made; however, when the parts arrived, they were not available and were not going to be available till May. The contact contacted another dealer, Ourisman Volkswagen of Laurel 3371 Laurel Fort Meade Rd Suite B, Laurel, MD 20724, who infomred them they could not order the parts till June. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID Number: 11655262
Complaint Date: 2025-04-17
Fail Date: 2025-01-06
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2012
Summary
The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.
NHTSA ID Number: 11655263
Complaint Date: 2025-04-17
Fail Date: 2022-02-17
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2015
Summary
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID Number: 11655264
Complaint Date: 2025-04-17
Fail Date: 2025-04-08
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: BRONCO SPORT
Model Year: 2022
Summary
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
NHTSA ID Number: 11655265
Complaint Date: 2025-04-17
Fail Date: 2024-11-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2018
Summary
40,000 miles on truck and the horn does not work. There is no power to the fuse.
Read More...NHTSA ID Number: 11655266
Complaint Date: 2025-04-17
Fail Date: 2025-04-15
Manufacturer’s Name: Volvo Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: XC70
Model Year: 2013
Summary
All of a sudden , the right rear door will not open either from outside or inside. Similar problem was a recall on S60 Volvos.
Read More...← Previous 1 … 10 11 12 13 14 … 151,063 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bi-directional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
- Bi-Directional Control for Quickly Locating Problems: The Bi-Directional Scan tool allows you to send commands directly from your smartphone to your vehicle's ECU for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
- Wide Compatibility Can-FD & FCA Autoauth: Compatible with GM, Ford, Toyota, Chrysler, Honda, Mazda, Nissan, Mitsubishi, Hyundai, KIA with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us via support@kingbolen.c o m to confirm compatibility before purchase.
- Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
- 2025 Newest Top-tier Car Scanner: KINGBOLEN K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Control Test, ECU Online/Offline Coding, Customization, 31+ Restes, PMI for Ford, Lincoln, Mazda, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA AutoAuth, 3-year Fr-ee Software Upgrade. After 3 years, it will continue to work with the last update version, but online functions can't be available
- OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with AUTO VIN can do one-click to scan ECUs on most of vehicles, like PCM, ECM, EPS, BCM, TPMS, SAS, A/C system... to read/clear code, view live data, freeze frame, read ECU info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bi-Directional Control Test/Active Test: Bi-directional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to sav* money and time on car repairs when performing complex maintenance and repair
- Advanced ECU Coding: ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. In contrast to similarly priced products that only support Offline Coding, the KINGBOLEN K7 diagnostic tool can do Variant coding for Benz and also supports Online Coding which can send coding values directly from the server, faster and more accurate. (Note: please check compatibility before order.)
- 31 Reset Functions: Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional automative OBDII scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Coding, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. NOTE: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- 【Lifetime Free, All-In-One Car Scanner for Toyota Lexus Models】As a specialized diagnostic tool for Toyota & Lexus, this 2025 newest KINGBOLEN SOLOSCAN provides In-depth All systems diagnostics, F.ree Full Reset Functions, Powerful Bi-directional Control, ECU Coding, Lifetime F.ree Update, 22 Languages, No IP Limited, etc. Bluetooth technology allows the obd2 scanner to be linked to your cell phone easily, showing what's wrong and how to fix it, so you can understand your car's health anytime, anywhere!
- 【OE-Level Full System Diagnostics】This bluetooth obd2 scanner provides in-depth diagnostic information for all available modules including TCM/ECM/ABS/BCM/SAS/EPB/Fuel...systems. Soloscan can read ECU info, read/clear codes, view data stream, retrieves freeze-frame, do active functional test and print the diagnostic report you need. Master cars situation with a few simple clicks!
- 【Powerful Bi-Directional Control/Active Test】Kingbolen Soloscan car diagnostic scanner for Toyota & for Lexus, can send commands to vehicle systems/components to identify potential problems and test their working status. You don't need to tear things apart they can be tested electronically like opening and closing of the sunroof and things of that nature.
- 【Advanced ECU CODING Function】This bidirectional scan tool supports Component Matching, Customize OE-settings, Flash Hidden Feature, Optimize car performance. You can activate higher-level functions or disable annoying features, like Auto Rear Mirror Folding, Auto Door Lock/Unlock, Daytime Running Light, etc.*NOTE: Coding functions vary by model & year. Not for all models, please check compatibility before purchase.
- 【All F-ree Maintenance Service】The diagnostic scan tool is equipped with powerful free reset services to perform after repair and maintenance, including Oil reset, EPB reset, SAS calibration, ABS bleeding, injector code, TPMS reset, D.P.F Regen, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
- 【KINGBOLEN EDIAG Plus Bi-directional Control Bluetooth Scanner】KINGBOLEN Ediag Plus Bluetooth Scanner （Upgraded version of thinkdaig/ediag）equipped with 15+ resets, ECU coding, Bi-directional test, CAN-FD Protocol, Auto-VIN, full systems diagnosis, one year F-ree update. Bluetooth connection makes your phone becomes a smart diagnostic scanner with wider working range and you can operate the device conveniently.
- 【Full Systems Diagnostic Tool】As an OE-Level full systems diagnostic tool, KINGBOLEN Ediag plus supports read/clear fault codes, read live data, view 4-in-1 live data of in text & graph, ECU information, read control module information, actuation tests and maintenance functions for ECM, ABS, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc..The diagnosis report reveals the fault codes fast, helps you located the related components efficiently.
- 【15+ Special Service Functions】KINGBOLEN EDIAG plus obd2 scanner diagnostic tool covers almost all commonly used maintenance: Oil Light Reset, Battery Reset, SAS Calibration, Injector Coding, TPMS Reset, ABS Bleeding, Electronic Throttle Learning, Headlight Matching, Sunroof Initialization, Suspension Matching, Transmission Learning and more advanced functions can be found in the car model.
- 【ECU Coding】The KINGBOLEN EDIAG Plus diagnostic tool is used as an OE Level scanner. ECU Coding allows you to match replaced components with ECU data, hidden flash functions for BMW, for GM, for Benz, etc. Whether you are a private owner or a professional technician, EDIAG Plus is a powerful and handy scanner tool for you. Coverage list may vary by car brand and model. Please check with us before placing an order.
- 【Bidirectional Test】This EDIAG plus Bluetooth scan tool could send commands to and receive information from ECU of the vehicles to test the solenoids and actuators working status, which finds faults without using the vehicle controls and no need disassembling components, saving a lot of time to identify the root cause. You can use Bidirectional Test to check Window Up and Down/Wiper/Door Test, Rearview Mirror Test, Headlight Test and more.
- 【Advanced Diagnostic Device】KINGBOLEN K10 ELITE Car Code Reader is equipped with 10.0-Inch HD Touch Screen, Rear Camera 8.0MP, powerful Android 10.0 OS, 4+128GB Extended Memory, lasting 3.85V/12600mAh（7.7V/6300mAh）Battery and WIFI/Bluetooth Diagnostics. Supports Full System Diagnosis+ 40 Reset Services+ ECU Coding+ Active testing+ Remote Support+ Intelligent Diagnosis+ Modular expansion+ ADAS Calibration+ Topology map+ Guidance Function+ AUTO VIN. Enjoy maintenance and meet your needs easily!
- 【OE-Level Full Systems OBD2 Scanner】KINGBOLEN K10 ELITE OBD2 scanner supports vehicle All Systems Diagnostic and OBD2 Full Function, it can Read/Clear Fault Codes, Read Live Data/Freeze Frame, Read Control Module Information, Actuation Tests and Reset Functions for TPMS,ECM,BCM,ABS,SRS,TCM,BMS,SAS,A/C system etc.. The wired connection is more stable during use and is not easily interrupted. One-Click to scan all ECU, Applicable to maintenance technicians, repair shops & individual owner
- 【Intuitive Topology Map Design】K10 Elite Diagnostic Tool introduces the innovation of Module Topology Mapping which illuminates the interplay between diverse vehicle modules and swiftly pinpoints faulty ones in a single glance. This feature slashes guesswork, enhances diagnostic every equipped systems to troubleshoot fault codes. Recommend to choose Smart Scan when use this function.It Support 5 Extended Modules and more, ADAS Calibration, CAN FD/DoIP+ FCA SGW, Diagnostic Report QR code Share
- 【40+ Services/Calibration/Relearn Functions】K10Elite Wired OBD2 Diagnostic Tool comes with 40+ Functions, Such as Oil, EPB, SAS, Throttle, BMS, TPMS Reset, ABS Bleeding, Injector Coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Stop/Start Reset, A/F Reset, Elec.Throttle Relearn etc. It can provides step-by-step maintenance Guide Function for Volkswagen/Audi/Skoda/Seats etc. FR-EE UPDATE for 2 YEARS,Additional Savings
- 【Efficient Bi-Directional Control & ECU Coding】K10 ELITE can be used to verify diagnosis and pinpoint repairs needed with Powerful Active Tests, Such as Fuel Injector, Coolant Fans, Coolant Pump, Windshield Wipers, EGR Valve, Sunroof, Windows etc. It supports Online/ECU coding for vehicles, which helps to match and code after ECU replacement, personalized car settings including Light, ABS Module etc. It can also unlock hidden functions like movement pointer, horn alerts, disable seat warning etc
This product presentation was made with AAWP plugin.
Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API
