Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



Loading...

Loading...

NHTSA ID Number: 11751326

Complaint Date: 2026-07-18

Fail Date: 2026-07-07

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORD

Vehicle Model: EDGE

Model Year: 2020


Summary

Hesitation with shifting when driving at low speeds. The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear.

Read More...

NHTSA ID Number: 11751325

Complaint Date: 2026-07-18

Fail Date: 2026-07-01

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: ACURAeBay logo

Vehicle Model: RDX

Model Year: 2023


Summary

GPS has stopped working. This affects navigation safety. Also, creates clock error and compass error. It's dangerous to get lost and disoriented. This is a common problem in many Acuras. Needs to be a recall.

Read More...

NHTSA ID Number: 11751324

Complaint Date: 2026-07-18

Fail Date: 2024-11-30

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: RAMeBay logo

Vehicle Model: 2500

Model Year: 2018


Summary

I received this safety recall in late 2024 (it is currently July 2026). I have made numerous calls to local dealerships and have called the manufacturer's customer service line. I have been told during these calls that parts are not available to repair my vehicle. Considering the safety recall notices I received in the mail states in bolded text that "the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning", the time this has been left unrepaired seems unreasonable. I am appealing to the NHTSA to take action to advocate for highway safety by requiring the parts necessary for satisfaction of this recall be made available in a reasonable timeframe. Thank you.

Read More...

NHTSA ID Number: 11751323

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: NissaneBay logo North America, Inc.

Vehicle Make: NISSANeBay logo

Vehicle Model: ROGUE

Model Year: 2024


Summary

The rear windshield in my car completely shattered today without any impact to it at all. I closed my driver's side door and when it closed the rear windshield shattered.. my [XXX] old baby was in the back seat and there was class in her rear facing car seateBay logo.. this is completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Read More...

NHTSA ID Number: 11751322

Complaint Date: 2026-07-18

Fail Date: 2026-07-13

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: K4

Model Year: 2025


Summary

The primary Dashboard of the vehicle stopped working (while driving the car) and i lost access to all important information such as speed, RPM, current cruise setting, milage, visual alerts for any driver assistance warnings. The entire screen went black and showed “NO SIGNAL” in red text in the middle. It later came back after a few minutes. This issue has occurred 5 times so far and 4 of them being while driving the car within 1 week. The dealer is confirmed this is an issue and recommended an entire dashboard replacement for the vehicle. This is very unsafe because i cannot determine my speed or any other important warnings the vehicle may give me during my drive. There were no warnings or symptoms prior to the first failure.

Read More...

NHTSA ID Number: 11751321

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Ford Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: ECOSPORT

Model Year: 2021


Summary

Oil low pressure,oil pump is not working

Read More...

NHTSA ID Number: 11751320

Complaint Date: 2026-07-18

Fail Date: 2026-07-17

Manufacturer Name: HondaeBay logo (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PILOT

Model Year: 2016


Summary

My daughter was driving my 2016 Honda Pilot EX when loud rattling noise came from engine compartment. The vehicle lost power and display warning lights came on. She pulled over and shut off the vehicle since the rattling noise was very loud. Vehicle was towed to an independent shop and the technician from the shop confirmed engine malfunction and found large metal bits in the oil. I had the vehicle towed to Honda of Stevens Creek, San Jose, California. Technician also confirmed metal chunks in my vehicle oil. Brian the service advisor from the dealer told me that my VIN number is not part of the recall. I informed him of HondaeBay logo's recall number XG1 and GGO, but he said he has to follow the VIN number and cannot include my vehicle's engine as a recall issue. Even though the recall article mentioned 2016 and 2018-2019 Pilot in NHTSA recall no. 23V858000.

Read More...

NHTSA ID Number: 11751319

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORD

Vehicle Model: BRONCO SPORT

Model Year: 2021


Summary

I was in another town and my car kept stalling. I was going across traffic and it stalled and almost caused an accident. When I was in a parking lot my car would not go in reverse. I had to be pushed out of the parking space. I have already went to the have this recall fixed once. I know the part is not available but I should not have to keep going every few months to keep getting this done on a vehicle that I am paying on. It is not reliable and I could have caused an accident.

Read More...

NHTSA ID Number: 11751318

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PROLOGUE

Model Year: 2024


Summary

While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank. This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems. This has happened with this specific vehicle in the past, and the vehicle has been updated by Honda dealership. it has not been brought to a dealer quite yet. I am awaiting the dealerships opening and availability of a loaner vehicle. I have an ongoing case with HondaeBay logo on this vehicle, Case # 16062775.

Read More...

NHTSA ID Number: 11751317

Complaint Date: 2026-07-18

Fail Date: 2026-06-26

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: EQUINOX

Model Year: 2021


Summary

The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.

Read More...


Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...