Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751316

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: TRAILBLAZER

Model Year: 2021


Summary

Reduced engine powers caused by turbo charger underboost, at 91200 miles.

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NHTSA ID Number: 11751315

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: ACURAeBay logo

Vehicle Model: RDX

Model Year: 2021


Summary

While driving only at 35 miles per hour down the XXX in [XXX] my panoramic sunroof suddenly bursts. A loud pop sound. This would have popped all over my body if I didn’t have cover up. This is an extreme problem as someone can die from this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11751314

Complaint Date: 2026-07-18

Fail Date: 2025-10-15

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: ESCAPE

Model Year: 2016


Summary

My 2016 Ford Escape is under a recall for the rear view camera. My rear view camera does not work. FordeBay logo issued the recall in October 2025 but has not made an effort to repair my vehicle. I have a bad neck and back, it is hard for me to turn and look behind me. I could really use the rear view camera working again.

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NHTSA ID Number: 11751313

Complaint Date: 2026-07-18

Fail Date: 2026-07-17

Manufacturer Name: TeslaeBay logo, Inc.

Vehicle Make: TESLAeBay logo

Vehicle Model: MODEL Y

Model Year: 2026


Summary

7/17/26 about 8pm my TeslaeBay logo Model Y backed into a wall under FSD (full self driving). The vehicle was placed into FSD to assist in backing the car from a narrow street into a garage space. Wall on one side and another SUV parked on the driver side. Driver was monitoring the vehicle maneuver forward and backward attempting to clear the wall so it can back into the space. The vehicle appeared to be close to the wall and I anticipated the vehicle to inch forward but instead the car went backwards into the wall and caused damage to my vehicle. The vehicle should have stopped and asked the driver to take over or alarms/chimes. The fsd system failed to recognize that the right rear would not clear the wall and still proceeded to reverse and cause damages

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NHTSA ID Number: 11751312

Complaint Date: 2026-07-18

Fail Date: 2026-07-17

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ODYSSEY

Model Year: 2025


Summary

This has been addressed by the dealer once before and the starter was replaced, however the problem is happening again. The auto start/idle feature will not start the car back up while stopped on occasion. For instance, yesterday while stopped at a red light the auto idle/start feature kicked in, as expected. When releasing the brake to drive when the light turned green the car beeped and would not start again. We had to power the whole van down at a busy intersection and restart. Thankfully it started. We didn’t catch what warning lights flashed when the van beeped, but no warning lights were present before the issue. As mentioned, this has happened before to the point the dealership replaced the starter. But unfortunately, it is happening again. The van often has a rough start as well when using it, but not every time.

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NHTSA ID Number: 11751311

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: HondaeBay logo (American Honda Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ACCORD

Model Year: 2016


Summary

The speakers will suddenly blast an extremely loud static noise, even when the radio is turned off. The only way to stop it is to pull over and turn the vehicle off. Eventually, the problem became so severe that even after turning the car off and restarting it, the speakers would continue blasting the static noise. The sound is so loud that it makes it difficult to think clearly and creates a serious distraction while driving, posing a significant safety hazard.

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NHTSA ID Number: 11751310

Complaint Date: 2026-07-18

Fail Date: 2026-07-18

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: HIGHLANDER

Model Year: 2022


Summary

I was parking the car. Car in park. Foot on brake. Carr violently lunged forward. Hitting, and tilting, concrete pole. Put car in reverse. Lunged forward then backward. Someone could have been killed. Thank God no person was near. I could have lunged through a storefront if Parked by shop.

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NHTSA ID Number: 11751309

Complaint Date: 2026-07-18

Fail Date: 2026-07-10

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: SILVERADO 1500

Model Year: 2019


Summary

Transmission started shuttering on way to work went out before making it home. No problem before this trip.

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NHTSA ID Number: 11751308

Complaint Date: 2026-07-18

Fail Date: 2026-04-10

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: CAMRY

Model Year: 2025


Summary

The driver's seat has an issue with the backrest where something inside the seat feels loose. The driver notices this during acceleration, braking, traversing rough roads, and turning. The dealership agreed that there is a problem and stated that the Tundra has a TSB for this type of issue, but there is nothing for the Camry.

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NHTSA ID Number: 11751307

Complaint Date: 2026-07-18

Fail Date: 2025-07-10

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: CHEVROLETeBay logo

Vehicle Model: EQUINOX

Model Year: 2026


Summary

This has happened 5 times since purchasing this 2026 Chevy Equinox RS. While driving, all of a sudden, without any notice, the dashboard lights up with warnings about "BRAKES"...Not exactly sure what is said because it doesn't stay on the screen very long. Next it says, STEERING ASSIST IS REDUCED..DRIVE WITH CARE....and a small area under, "Mileage till empty" says....BRAKE...in red, while still being in DRIVE. When pressing on the brakes to slow down to pull over, there ARE NO BRAKES.!!! The brake pedal goes to the floor and Equinox very slowly comes to a stop, so I can pull off the road and stop. Now if I turn off the engine, turn it back on, it seems to reset itself and I start driving again, not knowing when I might die because of the brakes going out again when someone pulls out in front of me. HOW CAN A VEHICLE THAT SPORADICALLY LOSES THE BRAKES, BE ALLOWED TO BE SOLD ON THE MARKET ??? This vehicle now has 13,147 miles on it and had very few when it first happened. We are now at 5 times, not knowing if the 6th time there will be death for my family to deal with. My dealer said they would let us know as soon as they learn about this issue, as they know nothing the 1st time..Several cases have been reported and our dealer failed to notify us about anything...Do I drive the Equinox until someone is killed or do I demand my dealership to furnish me a SAFE Equinox to drive until they fix mine. ? It's obvious that I will eventually be injured or killed in this Chevy Equinox caused by General MotorseBay logo' incompetence..I am going to demand my dealer to furnish me with an equivalent vehicle.

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Recalls List


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Technical Service Bulletins TSB’s List


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Investigations List



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