Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751336
Complaint Date: 2026-07-19
Fail Date: 2025-03-19
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 330E
Model Year: 2017
Summary
Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The vehicle was inspected and confirmed by BMW. Yes, there was an error on the infotainment of the car. I advised of the error to BMW.
NHTSA ID Number: 11751335
Complaint Date: 2026-07-19
Fail Date: 2026-07-08
Manufacturer Name: Columbus Trading-Partners USA, Inc.
Vehicle Make: CYBEX
Vehicle Model: CALLISTO
Model Year: 9999
Summary
Harness straps are becoming loose due to debris getting lodged in the release tension button causing straps to loosen without pressing button causing a safety concern. Cybex’s solution to this is to basically tell you to just keep it clean when they should be recalling and fixing this issue with a cover to prevent this (which they have done with the newest version coming out the T) nuna recalled their rava for this issue and it’s time for cybex to as well.
Read More...NHTSA ID Number: 11751334
Complaint Date: 2026-07-19
Fail Date: 2026-07-06
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: CAMRY HYBRID
Model Year: 2026
Summary
Driver seat feels very hot when driving. This I never experienced before with other car. AC is turned on even at low temperature but not even that beats the heat on the driver seat.
Read More...NHTSA ID Number: 11751333
Complaint Date: 2026-07-19
Fail Date: 2026-07-18
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2025
Summary
Waiting at traffic light to turn left onto Dixie Hwy from Kyles Lane in Ft. Wright, KY. After taking foot off brake, car went into park by itself. Unable to put into drive or put on hazard lights. After calling 911, turned car off, then it restarted. Cars behind were honking. Thankfully an accident did not occur. Will take to Honda dealer on July 20, 2026 to check it out
NHTSA ID Number: 11751332
Complaint Date: 2026-07-18
Fail Date: 2024-04-07
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: GRAND CARAVAN
Model Year: 2015
Summary
The front passenger side headrest in my 2015 Dodge Van deployed in April 2024. Head rest deployment is a known issue. The dealership told me the headrest was under an extended warranty due to the issue. The dealership placed the headrest on back order for 1.5 years. Now that the headrest is available at the dealership, the dealership is refusing to install it under the extended warranty. The dealership is stating that the warranty expired while the headrest was on back order and they are not obligated to honor the warranty.
NHTSA ID Number: 11751331
Complaint Date: 2026-07-18
Fail Date: 2026-07-04
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2025
Summary
I have been having problems with my 2025 Subaru Forester since I purchased it. It has failed multiple times to alert me of people and cars when I am backing up. I have RCTW on my vehicle .Sometimes it alerts me when there is a car or person is coming behind me ,sometimes it doesn't. I have a video dated June 4th 2026. Three times people walked right behind my car when I was backing up. I almost hit them! I decided to video tape it. The back up camera also doesn't always work and did not go off when I was backing into the curb until I hit it without an alarm going off. The lighting alert system was also messed up because the light was on green until I almost hit the curb. This also happened on June 4th and I have a video. I could have hit a small animal or child or damaged my car. I have brought this to the attention of my Subaru Service department and they claim they can not replicate this problem.This is of great concern for me and I have filed a Lemon Law Case as I am too fearful I will hurt someone or myself because of these issues. In addition to this, my headlights are aimed down at the ground and I live on curvy country roads. Hard to see at night. My service department said Subaru of America would have to approve the adjustment. They never got back to me on this issue. The tech specialist told the service department manager that I had electrical problems with my vehicle as she witnessed the HVAC working improperly. My radio, navigations, phone and sound systems also cause distracted driving. The Radio would blast on high volume randomly . The navigation, phone and radio volume would be blasting without being able to turn this down. There is no way to turn off the radio. If you do, the whole navigations screen won't work. My navigation system is not functioning properly and has blacked out . Subaru has seen my vehicle 6 times for these issues . They claim they can't replicate the problem. My car is sitting in the garage. It is too unsafe to drive.
NHTSA ID Number: 11751330
Complaint Date: 2026-07-18
Fail Date: 2026-07-04
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2025
Summary
I have been having problems with my 2025 Subaru Forester since I purchased it. It has failed multiple times to alert me of people and cars when I am backing up. I have RCTW on my vehicle .Sometimes it alerts me when there is a car or person is coming behind me ,sometimes it doesn't. I have a video dated June 4th 2026. Three times people walked right behind my car when I was backing up. I almost hit them! I decided to video tape it. The back up camera also doesn't always work and did not go off when I was backing into the curb until I hit it without an alarm going off. The lighting alert system was also messed up because the light was on green until I almost hit the curb. This also happened on June 4th and I have a video. I could have hit a small animal or child or damaged my car. I have brought this to the attention of my Subaru Service department and they claim they can not replicate this problem.This is of great concern for me and I have filed a Lemon Law Case as I am too fearful I will hurt someone or myself because of these issues. In addition to this, my headlights are aimed down at the ground and I live on curvy country roads. Hard to see at night. My service department said Subaru of America would have to approve the adjustment. They never got back to me on this issue. The tech specialist told the service department manager that I had electrical problems with my vehicle as she witnessed the HVAC working improperly. My radio, navigations, phone and sound systems also cause distracted driving. The Radio would blast on high volume randomly . The navigation, phone and radio volume would be blasting without being able to turn this down. There is no way to turn off the radio. If you do, the whole navigations screen won't work. My navigation system is not functioning properly and has blacked out . Subaru has seen my vehicle 6 times for these issues . They claim they can't replicate the problem. My car is sitting in the garage. It is too unsafe to drive.
NHTSA ID Number: 11751329
Complaint Date: 2026-07-18
Fail Date: 2026-07-18
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ACCORD
Model Year: 2019
Summary
*brake mitigation system , an yes it is available for inspection. *Car suddenly braked hard on a clear smooth road. Going 45 MPH *No it has not. *No it hasn't. No warning until a big BRAKE lit up on my speedometer
Read More...NHTSA ID Number: 11751328
Complaint Date: 2026-07-18
Fail Date: 2026-07-09
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: PROMASTER
Model Year: 2023
Summary
At 40,000 miles the Service Power Steering light came on solid red with "!". Hill Kelly Ram Dealership in Pensacola done a diagnostic test and stated Steering gear/EPS Module and jumper harness needs replaced with an alignment. There is an investigation going on or has been with this same issue. My original warranty says it is not covered, my extended warranty with ProGuard is not helping to fix the issue as well. I am retired single female on Social Security and just purchased this vehicle from Auto Basics on [XXX] XXX. My van needs to be fixed and I do not have over $1,233.00 out of pocket for Labor cost. This is my only vehicle and I want it fixed free of charge due to this being a well known safety issue with Ram Manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11751327
Complaint Date: 2026-07-18
Fail Date: 2026-06-01
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ATLAS
Model Year: 2021
Summary
2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis via a wet compression test, in which compression increased when oil was introduced directly into the affected cylinders — indicating worn/compromised piston ring sealing rather than a valve or head gasket issue. Check engine light continues to trigger intermittently. This appears consistent with a known EA888 2.0T piston ring/carbon buildup defect currently the subject of active class action litigation (XXX) against Volkswagen Group of America. Vehicle has also experienced a separate prior failure of the high- and low-pressure fuel pumps and control module (repaired XXX at 77,921 miles, Volkswagen of North Nashville). Concerned about ongoing engine performance and reliability, and potential for further damage if underlying cause is not fully resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.