Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751356
Complaint Date: 2026-07-19
Fail Date: 2026-06-10
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2020
Summary
The cross traffic did not alert me. The opposing vehicle was parked in a parking spot at the Jacksonville Dermatologist office near the Martinez dental office 32216. She caused over $8900 dollars in damage. She indicated she did not see me in her rear view camera. Her vehicle from 2017 Kia did not have the cross traffic alert system. She did not believe me there was such an alert system. I showed the police officer my vehicle 2020 Ford escape did have it. I did have an anxiety attack and had to slow my breathing. I have PTSD and take prescribed anxiety medication.
NHTSA ID Number: 11751355
Complaint Date: 2026-07-19
Fail Date: 2026-07-17
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2018
Summary
I brought my vehicle to an authorized Subaru dealership (Byers Imports, LLC in Columbus, Ohio) to diagnose the reason for the airbag warning lamp illuminating. The dealer had the manufacturer's WUM-98 Safety Recall (NHTSA Campaign Number 19V701000) performed to remedy a defective Occupant Detection System (ODS) sensor harness.Despite the recall remedy being completed, the Supplemental Restraint System (SRS) airbag warning light re-illuminated on the dashboard, completely disabling the front passenger-side airbag.The dealership confirmed that the passenger-side airbag remains completely disabled and inoperable due to a hardware failure of the internal occupant detection sensor mat. Because the initial WUM-98 recall was previously marked as "closed" in Subaru's automated system, the manufacturer refused to cover the repair under the recall. I was forced to pay $1,258.34 out of pocket up front to order a replacement front passenger seat cushion assembly (Part #64139SG061LL) to restore basic airbag safety to the vehicle.The initial federal safety recall remedy failed to permanently correct the underlying safety hazard. The vehicle continues to exhibit the exact same life-threatening defect (disabled passenger airbag) targeted by the original recall, and the manufacturer is shifting the financial burden of this failed remedy onto the consumer.
NHTSA ID Number: 11751354
Complaint Date: 2026-07-19
Fail Date: 2026-07-15
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2019
Summary
Driving down the road service eps light came on and went back off. Went to make a turn and the truck did not turn. The steering wheel would not turn
Read More...NHTSA ID Number: 11751353
Complaint Date: 2026-07-19
Fail Date: 2025-07-01
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: HIGHLANDER
Model Year: 2023
Summary
Tailgate stays open; sensors seem to fail. It will work one day and not work on another day. My wife is short and handicapped and she can’t close it manually.
Read More...NHTSA ID Number: 11751352
Complaint Date: 2026-07-19
Fail Date: 2026-06-22
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2021
Summary
On June 22, 2026, my Chevy Silverado was inoperable and had to be towed to the Chevy dealership. After a period of examination by the service staff, it was deemed to have experienced CATASTROPHIC ENGINE FAILURE. My truck has the 6.2L engine, but was NOT included in the original recall. It had just been serviced on 6/19/2026 and was only driven approx. 20 miles to my home. I have a video of what it was doing when I went to leave for work two days later on 6/22 when it wouldn't run without major issues and a burning smell.
Read More...NHTSA ID Number: 11751351
Complaint Date: 2026-07-19
Fail Date: 2026-04-08
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: R 1300 GS
Model Year: 2024
Summary
1)Adaptive Rider Height failure ! 3 times the suspension warning display and on causing the suspension to remain in lower position making the motorcycle unstable at speed. Dealer had vehicle for a while to remedy the issue. Warranty fix 2)Engine control red warning display do not drive vehicle came on and flatbedded to dealer for service. Warranty fix 3)Seat latch broke dealer fix.Out of pocket charge
Read More...NHTSA ID Number: 11751350
Complaint Date: 2026-07-19
Fail Date: 2026-02-17
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PILOT
Model Year: 2018
Summary
As I was driving I had a transmission system error come up. Took it to a mechanic and code P0741 came up related to the torque converter problem. A service bulletin for 17-18 Pilots is out but does not include mine. I feel like this should be covered as I had to fork out $3000 for a known issue.
Read More...NHTSA ID Number: 11751349
Complaint Date: 2026-07-19
Fail Date: 2026-06-18
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: SENTRA
Model Year: 2026
Summary
Rear view back up camera very blurry and distorted since I’ve bought the car. I’ve tried changing the camera settings to clear the image clarity. I’ve checked to see if a protective film was left on from the lot, which was not. Rearview camera is not the only means to check surroundings while in reverse but it poses a safety risk when I cannot make out people clearly while walking past and certain edges from the screen on how close I’m getting even when it’s beeping to let me know. I’ve had backup cameras in my vehicles prior, so I’ve come to use that very frequently. It resembles a distorted fish bowl look. Vehicle is now at 1,020 miles. When compared to a multiple other vehicles, 5 plus years older, having much better clarify, it’s a cause for concern if there is a defect or something that can be done to fix this widespread issue with the 2026 Nissan Sentra.
NHTSA ID Number: 11751348
Complaint Date: 2026-07-19
Fail Date: 2026-05-21
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: ELANTRA GT
Model Year: 2017
Summary
I bought a vehicle used and it malfunctions in six days. It is a safety hazard to me the driver and other drivers on the roads. The vehicle is weighing heavy on the passenger side the car is not parallel. Also the vehicle stalls while driving. The pedal stops giving power to the car. I attempted to fix the car and the problems still persist. The mechanics said the car need shocks, struts, and wheel alignment.
Read More...NHTSA ID Number: 11751347
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA CRUZ
Model Year: 2024
Summary
I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 572 C184987 CHASSIS LKAS This refers to the vacuum pump that controls the power brakes. When applied the brake pedal becomes firm. When this code is triggered, your vehicle will likely illuminate warning lights on your dashboard, such as the ABS and ESC warning lights. You might experience a change in how the brake pedal feels or a temporary deactivation of cruise control or stability features. The Diagnostic Trouble Code (DTC) C184987 is a chassis-specific trouble code that typically points to a fault in the vehicle's braking or stability control system.
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