Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11655223
Complaint Date: 2025-04-17
Fail Date: 2021-11-29
Manufacturer’s Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2019
Summary
my wife was driving on [XXX] made a left turn on to [XXX] had enough time but because the Transmision slip on the car slowed down and the car coming from [XXX] have at a high speed was able to hit the caron the right back panel i had power train malfunctions alerts messages from the car. Ford could not find the problem now at 54000 miles I need a new transmission the model needs a recall for the Transmission this is a frequent problem that is well documented on the internet. And Ford knows about it and is not doing anything about it. I had to pay for a new Transmission when it should have been covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11655224
Complaint Date: 2025-04-17
Fail Date: 2025-02-27
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2022
Summary
On 2/27/25, I was driving down the highway and the dash stated "push start for engine" and began to lose all power. The engine seized with no other warning. I was able to safely pull over to the side of road and was then towed to the shop. This vehicle has been serviced on a regular basis. It was found that the engine had blown and am still waiting for a replacement.
Read More...NHTSA ID Number: 11655225
Complaint Date: 2025-04-17
Fail Date: 2025-04-15
Manufacturer’s Name: BMW of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: X3
Model Year: 2021
Summary
The oil pump failed and needs to be replaced. Yes it is available for inspection. If the pump does not get replaced, the oil will not flow through the car like it's supposed to and the engine could seize up and stop working. My dealership confirmed that the oil pump has failed. Another service center mentioned that it's a common problem with certain BMWs because of the plastic component that they used. Because of the issues, BMW switched to metal but never issued a recall to fix those who still have the plastic component. The first error message I received said that the engine oil level is low and I need to add 2 qts of oil. When I tried to digitally measure the oil levels after oil was added, it wouldn't work. It would load to about 20% and then go back to the initial screen without taking a reading. I didn't realize that was a symptom at the time but the dealership confirmed it. I took it to the dealership within a day of receiving the error message.
NHTSA ID Number: 11655226
Complaint Date: 2025-04-17
Fail Date: 2024-01-08
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2019
Summary
We have noticed a great amount of oil consumption in the engine. We first thought we needed an oil change. We keep up on maintenance of our vehicles. When we took it in to get the oil changed, they said we had almost no oil in the vehicle. So once we had an oil change, we took it to Kia of Alcoa and they said there was nothing wrong with it. We drove it a while and again low on oil. We take it back to Kia of Alcoa and they do an oil consumption test. We drove it 1,000 miles like they said to do and we came back. They checked the oil level and they said the oil consumption was normal. So again we drive it and still having issues with oil consumption. We always have to put anywhere from 1 to 5 quarts of oil in the vehicle on a regular basis. We should not have to add oil in between oil changes. Now we have a rattling going on and we are taking it back to Kia Alcoa soon to get looked at. We believe that rattling is from the high oil consumption. Nobody seems to have a solution and everyone thinks there is nothing wrong with the vehicle.
NHTSA ID Number: 11655227
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: PASSAT
Model Year: 2013
Summary
Drivers side front airball open recall due to potential for metal fragments to hit the driver. VW dealers and corporate have been unable to source the parts for the recall in a timely manner. The VW dealers have started that they have no ETA on replacement parts and are unable to order them currently. VW corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.
NHTSA ID Number: 11655229
Complaint Date: 2025-04-17
Fail Date: 2025-03-16
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: YUKON
Model Year: 2023
Summary
Engine shut off twice driving down the highway at 70 mph. Electronics completely shut down then started back up, engine shifted to neutral and wouldn't let me shift out of it. Pulled over to shoulder and restarted engine. Took to Ewing GMC and no issue was found, vehicle was returned. A week later, exact same thing, but this time engine would not restart. Had to be towed to dealership. Engine is blown and have been waiting on a replacement for 3 weeks currently. This is an extremely dangerous issue, people will die from this if it is not corrected. Even once I get the vehicle back, I'm concerned about my family's safety while driving it.
NHTSA ID Number: 11655230
Complaint Date: 2025-04-17
Fail Date: 2025-04-11
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FOCUS
Model Year: 2016
Summary
The contact owns a 2016 Ford Focus. The contact stated while driving on an Interstate at 50 MPH, the “Transmission Fault Service Now" message was displayed and the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and DTC: P07A3 and P2872 were retrieved. The contact was advised that the clutch, transmission, and the passenger’s side engine mount were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 222,440.
NHTSA ID Number: 11655231
Complaint Date: 2025-04-17
Fail Date: 2025-04-16
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2024
Summary
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
NHTSA ID Number: 11655232
Complaint Date: 2025-04-17
Fail Date: 2025-02-04
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ECOSPORT
Model Year: 2021
Summary
The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID Number: 11655234
Complaint Date: 2025-04-17
Fail Date: 2025-04-17
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 1500
Model Year: 2013
Summary
The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
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