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May 26, 2022 NHTSA CAMPAIGN NUMBER: 22V377000
The operator may not be aware of the proper operation of the mixer’s functions, increasing the risk of an injury.
NHTSA Campaign Number: 22V377
Manufacturer McNeilus Truck & Manufacturing, Inc.
Components EQUIPMENT
Potential Number of Units Affected 792
Summary
McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2020-2022 STD Mixer and Bridgemaster Mixer Trucks. The labels that provide instructions to the operator on the proper operation of the mixer’s functions were not installed.
Remedy
McNeilus will inspect and install any missing labels, as necessary, free of charge. Owner notification letters were mailed on July 18, 2022. Owners may contact McNeilus’ customer service at 1-888-868-7278.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
McNeilus has identified that some vehicles were manufactured with missing safety labels. Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury.
McNeilus will provide customers with instructions on how to inspect for missing decals, as well as provide instructions on correct locations for where any missing decals need to be placed. Customers would inspect for missing decals, purchase missing decals, perform the repairs, and then file parts/labor reimbursement through normal warranty process. Customers can also choose to have a McNeilus service center perform the repair work free of charge.
Chronology :
In March 2022, McNeilus implemented an updated vehicle inspection process for end of the line vehicle inspection. As part of this updated process, McNeilus identified that certain vehicles did not have all of the safety decals applied that were associated with the individual vehicle build options. Vehicles at the facility were reworked to correct the issue. Upon further investigation, McNeilus found that a change in the processes at the manufacturing facility related to the application of the individual decals had taken place in July 2020, and as a result there was a possibility that vehicles manufactured from that point forward may not include all safety decals. On May 19, 2022, McNeilus determined that the condition created the potential for an increased risk of injury and decided to conduct a recall to update the vehicles in the field.
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MCNEILUS | BRIDGEMASTER | 2020-2022 |
MCNEILUS | STD MIXER | 2020-2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V377-3857.PDF 213.728KB
Recall Acknowledgement
RCAK-22V377-7014.pdf 645.975KB
Defect Notice 573 Report
RCLRPT-22V377-1971.PDF 213.728KB
Recall 573 Report- 07/05/2022
RCLRPT-22V377-4291.PDF 213.729KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V377-4869.PDF 211.122KB
Recall 573 Report- 09/14/2022
RCLRPT-22V377-3604.PDF 243.429KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V377-2704.PDF 211.216KB
Issued Owner Notification Letter (Part 577)
RCONL-22V377-9663.pdf 264.701KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V377-0226.PDF 211.305KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V377&docType=RCL
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Last update on 2024-04-19 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
July 2022 IMPORTANT SAFETY RECALL 22V-377 Dear McNeilus Vehicle Owner: Ref: NHTSA Missing Safety Labels 22V-377 VIN: <> This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. McNeilus has decided that a defect which relates to motor vehicle safety exists in certain McNeilus Concrete Mixer Bridgemaster V and Standard mixer trucks. These vehicles were built July 1,2020 and April 1, 2022. Why is a recall being conducted? McNeilus has identified that some vehicles were manufactured with missing safety labels. Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury. What are we doing about the problem? McNeilus will provide customers with instructions on how to inspect for missing decals, as well as provide instructions on correct locations for where any missing decals need to be placed. Customers would inspect for missing decals, purchase missing decals, perform the repairs, and then file parts/labor reimbursement through normal warranty process. Customers can also choose to have a McNeilus service center perform the repair work free of charge. What should you do? Repairs should take less than 1 hour Customers can also choose to have an McNeilus service center perform the repair work free of charge ! I M P O R T A N T ! Your McNeilus vehicle is being recalled. Contact McNeilus at 1‐888‐686‐7278 for any questions. This recall repair will result in no cost to you. Any additional questions please contact McNeilus at 1-888-686- 7278. What if you no longer own this vehicle? If you no longer own this vehicle, please contact McNeilus at 1-888- 686-7278 to assist us in updating our records. Who should you contact if you have further questions or concerns? If you have further questions, please contact McNeilus at 1-888-686- 7278 to allow us to assist you. If you have leased this vehicle to another person, federal regulations require you to send a copy of this notice to your lessee by first-class mail within ten days of your receipt of this notice. If McNeilus fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to: The Administrator, National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern. Sincerely, McNEILUS COMPANIES
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-377 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Submission Date : JUL 05, 2022 NHTSA Recall No. : 22V-377 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Address : 524 County Road 34 East P.O. Box 70 Dodge Center MN 55927 Company phone : 507-374-6321 Population : Number of potentially involved : 792 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 McNeilus STD mixer/Bridgemaster Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population includes all McNeilus STD and Bridgemaster concrete mixers produced at the London, Ontario facility. Production Dates : JUL 01, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be missing one or more safety decals which provide instructions to the operator on the proper operation of the vehicle, the mixer and other functions. The number and type of safety decals missing vary depending on the build options for each individual vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-377 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In March 2022, McNeilus implemented an updated vehicle inspection process for end of the line vehicle inspection. As part of this updated process, McNeilus identified that certain vehicles did not have all of the safety decals applied that were associated with the individual vehicle build options. Vehicles at the facility were reworked to correct the issue. Upon further investigation, McNeilus found that a change in the processes at the manufacturing facility related to the application of the individual decals had taken place in July 2020, and as a result there was a possibility that vehicles manufactured from that point forward may not include all safety decals. On May 19, 2022, McNeilus determined that the condition created the potential for an increased risk of injury and decided to conduct a recall to update the vehicles in the field. Description of Remedy : Description of Remedy Program : Vehicle owners will be advised to conduct an inspection for any missing decals based on the individual vehicle build options. McNeilus will provide any additional decals needed free of charge and will provide warranty reimbursement for the inspection. How Remedy Component Differs from Recalled Component : Following the remedy, the vehicle will have any missing safety decals applied. Identify How/When Recall Condition was Corrected in Production : Updated work instructions were implemented in April 2022 to ensure that the vehicle receives all of the safety decals associated with the vehicle build options. Recall Schedule : Description of Recall Schedule : Notifications to customers will be made via a customer letter. The 577 Part 573 Safety Recall Report 22V-377 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 customer letter will be mailed pending NHTSA approval. McNeilus does not distribute vehicles through dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 18, 2022 – JUL 21, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-377 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-377 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Address : 524 County Road 34 East P.O. Box 70 Dodge Center MN 55927 Company phone : 507-374-6321 Population : Number of potentially involved : 792 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 McNeilus STD mixer/Bridgemaster Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population includes all McNeilus STD and Bridgemaster concrete mixers produced at the London, Ontario facility. Production Dates : JUL 01, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be missing one or more safety decals which provide instructions to the operator on the proper operation of the vehicle, the mixer and other functions. The number and type of safety decals missing vary depending on the build options for each individual vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-377 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In March 2022, McNeilus implemented an updated vehicle inspection process for end of the line vehicle inspection. As part of this updated process, McNeilus identified that certain vehicles did not have all of the safety decals applied that were associated with the individual vehicle build options. Vehicles at the facility were reworked to correct the issue. Upon further investigation, McNeilus found that a change in the processes at the manufacturing facility related to the application of the individual decals had taken place in July 2020, and as a result there was a possibility that vehicles manufactured from that point forward may not include all safety decals. On May 19, 2022, McNeilus determined that the condition created the potential for an increased risk of injury and decided to conduct a recall to update the vehicles in the field. Description of Remedy : Description of Remedy Program : Vehicle owners will be advised to conduct an inspection for any missing decals based on the individual vehicle build options. McNeilus will provide any additional decals needed free of charge and will provide warranty reimbursement for the inspection. How Remedy Component Differs from Recalled Component : Following the remedy, the vehicle will have any missing safety decals applied. Identify How/When Recall Condition was Corrected in Production : Updated work instructions were implemented in April 2022 to ensure that the vehicle receives all of the safety decals associated with the vehicle build options. Recall Schedule : Description of Recall Schedule : Notifications to customers will be made via a customer letter. The 577 Part 573 Safety Recall Report 22V-377 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 customer letter will be mailed pending NHTSA approval. McNeilus does not distribute vehicles through dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUN 17, 2022 – JUN 30, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-377 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Submission Date : SEP 14, 2022 NHTSA Recall No. : 22V-377 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Address : 524 County Road 34 East P.O. Box 70 Dodge Center MN 55927 Company phone : 507-374-6321 Population : Number of potentially involved : 792 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 McNeilus STD mixer/Bridgemaster Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population includes all McNeilus STD and Bridgemaster concrete mixers produced at the London, Ontario facility. Production Dates : JUL 01, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be missing one or more safety decals which provide instructions to the operator on the proper operation of the vehicle, the mixer and other functions. The number and type of safety decals missing vary depending on the build options for each individual vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-377 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Safety decal Component Description : Decal Component Part Number : 1573946 Component Name 2 : Safety Decal Component Description : Decal Component Part Number : 1607402 Component Name 3 : Safety decal Component Description : Decal Component Part Number : 0129700 Component Name 4 : Safety decal Component Description : Decal Component Part Number : 0214504 Component Name 5 : Safety decal Component Description : Decal Component Part Number : 1138174 Component Name 6 : Safety decal Component Description : Decal Component Part Number : 0155068 Component Name 7 : Safety decal Component Description : Decal Component Part Number : 1240555 Part 573 Safety Recall Report 22V-377 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Safety decal Component Description : Decal Component Part Number : 0214512 Component Name 9 : Safety decal Component Description : Decal Component Part Number : 0215064 Component Name 10 : Safety decal Component Description : Decal Component Part Number : 1141691 Component Name 11 : Safety decal Component Description : Decal Component Part Number : 1496869 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In March 2022, McNeilus implemented an updated vehicle inspection process for end of the line vehicle inspection. As part of this updated process, McNeilus identified that certain vehicles did not have all of the safety decals applied that were associated with the individual vehicle build options. Vehicles at the facility were reworked to correct the issue. Upon further investigation, McNeilus found that a change in the processes at the manufacturing facility related to the application of the individual decals had taken place in July 2020, and as a result there was a possibility that vehicles manufactured from that point forward may not include all safety decals. On May 19, 2022, McNeilus determined that the condition created the potential for an increased risk of Part 573 Safety Recall Report 22V-377 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 injury and decided to conduct a recall to update the vehicles in the field. Description of Remedy : Description of Remedy Program : Vehicle owners will be advised to conduct an inspection for any missing decals based on the individual vehicle build options. McNeilus will provide any additional decals needed free of charge and will provide warranty reimbursement for the inspection. How Remedy Component Differs from Recalled Component : Following the remedy, the vehicle will have any missing safety decals applied. Identify How/When Recall Condition was Corrected in Production : Updated work instructions were implemented in April 2022 to ensure that the vehicle receives all of the safety decals associated with the vehicle build options. Recall Schedule : Description of Recall Schedule : Notifications to customers will be made via a customer letter. The 577 customer letter will be mailed pending NHTSA approval. McNeilus does not distribute vehicles through dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 18, 2022 – JUL 21, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-377 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-377 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : McNeilus Truck & Manufacturing, Inc. Address : 524 County Road 34 East P.O. Box 70 Dodge Center MN 55927 Company phone : 507-374-6321 Population : Number of potentially involved : 792 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 McNeilus STD mixer/Bridgemaster Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population includes all McNeilus STD and Bridgemaster concrete mixers produced at the London, Ontario facility. Production Dates : JUL 01, 2020 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The affected vehicles may be missing one or more safety decals which provide instructions to the operator on the proper operation of the vehicle, the mixer and other functions. The number and type of safety decals missing vary depending on the build options for each individual vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without the safety decals, the operator may not be aware of information related to the operation of the vehicle, the mixer and/or other functions which may increase the risk of an injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-377 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In March 2022, McNeilus implemented an updated vehicle inspection process for end of the line vehicle inspection. As part of this updated process, McNeilus identified that certain vehicles did not have all of the safety decals applied that were associated with the individual vehicle build options. Vehicles at the facility were reworked to correct the issue. Upon further investigation, McNeilus found that a change in the processes at the manufacturing facility related to the application of the individual decals had taken place in July 2020, and as a result there was a possibility that vehicles manufactured from that point forward may not include all safety decals. On May 19, 2022, McNeilus determined that the condition created the potential for an increased risk of injury and decided to conduct a recall to update the vehicles in the field. Description of Remedy : Description of Remedy Program : Vehicle owners will be advised to conduct an inspection for any missing decals based on the individual vehicle build options. McNeilus will provide any additional decals needed free of charge and will provide warranty reimbursement for the inspection. How Remedy Component Differs from Recalled Component : Following the remedy, the vehicle will have any missing safety decals applied. Identify How/When Recall Condition was Corrected in Production : Updated work instructions were implemented in April 2022 to ensure that the vehicle receives all of the safety decals associated with the vehicle build options. Recall Schedule : Description of Recall Schedule : Notifications to customers will be made via a customer letter. The 577 Part 573 Safety Recall Report 22V-377 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 customer letter will be mailed pending NHTSA approval. McNeilus does not distribute vehicles through dealers. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUN 17, 2022 – JUN 30, 2022 * NR – Not Reported
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