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May 17, 2022 NHTSA CAMPAIGN NUMBER: 22V345000
Insufficient Lubricant in Wheel Hub
Hub bearing failure could cause the wheel hub assembly to detach, causing a loss of stability and control, or create a road hazard, and increase the risk of a crash.
NHTSA Campaign Number: 22V345
Manufacturer Vanguard National Trailer Corporation
Components WHEELS
Potential Number of Units Affected 2
Summary
Vanguard National Trailer Corporation (Vanguard) is recalling two 2022 VIP 53 ft. trailers. The wheel hubs may have an insufficient amount of lubrication, which could cause the hub bearings to fail.
Remedy
Dealers will inspect the wheel hubs and add the proper amount of lubricant as necessary, free of charge. Owner notification letters were mailed October 19, 2022. Owners may contact Vanguard’s customer service at 1-219-253-2000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vanguard has decided that a a defect, which relates to motor vehicle safety exists in certain 2022 VIP 53 ft. trailers. The wheel hubs may have an insufficient amount of lubrication, which could cause the hub bearings to fail. Hub bearing failure could cause the wheel hub assembly to detach, causing a loss of stability and control, or create a road hazard, and increase the risk of a crash.
To remedy this safety defect, a Walmart Hub Grease Inspection Campaign – SAF-HOLLAND has been underway at various Walmart service locations since 10DEC21. The campaign called for inspecting the lubricant level in suspect axles and then, depending on the results of the inspection, 1) replenishment of the lubricant in the axle, 2) replacement of the wheel end on the axle or 3) replacement of the complete axle assembly. The same procedure is to be followed to implement this Safety Recall, 22E-014, initiated by SAF-HOLLAND at this time.
To implement Safety Recall 22E-014, you are required to inspect the axle wheel ends by following the instructions in Attachment A, SAF-HOLLAND service bulletin, XL-AS20117SB-en-US. Reimbursement for the parts and labor costs associated with implementing the Safety Recall will be in accordance with SAF-HOLLAND’s usual warranty procedure. The level of reimbursement will vary based on the remedy that is required to be implemented. Labor reimbursement, in hours, will be paid at the local repair shop’s rate/hour. Replacement parts that may be required, based on the results of following the steps in service bulletin XL-AS20117SB-en-US, will be provided by SAFHOLLAND at no charge.
Chronology :
See SAF Holland Recall 22E-014. SAF Holland is the Manufacturer & our supplier for the suspensions in question. SAF Holland notified Vanguard verbally of the issue on 4/25/2022 of their recall for potential low wheel lube. Their actual notification letter was sent to wrong address & never delivered until late to me until late June once it was re-routed.
I then solicited SAF Holland as they had already begun & completed the remedy of inspection on these units starting back in 12/10/2021. After being alerted to this, I thought this had completed the notification task.
After learning that this is not correct, and we as the OEM also needed to notify customer direct as this was an issue across multiple OEM supplied by SFA Holland.
As a result, my recall submission was then simply referencing the completion of the inspections engaged by SAF Holland.
In pursuing proof that the remedy was in fact completed, SAF Holland was not able to produce evidence that in fact the 2 SAF Holland suspensions under the Vanguard trailers units in question.
Upon learning this and not receiving any additional information form SAF Holland, I completed the notification letter as directed.
for Vanguard had been inspected. To date SAF Holland has not confirmed completion of the remedy which in turn lead to our customer notification letter. Our customer notification letter was sent directly to Walmart on 10/20/2022 via certified mail. We received certified mail acknowledgement that the notification letter was received on 10/28/22 by Mr. Randall Stafford @ Walmart.
Recall P047 – Insufficient Lubricant in Wheel Hub – SAF-Holland ULX40 Trailer Axles
22E014 – Recall P047 – Insufficient Lubricant in Wheel Hub – SAF-Holland ULX40 Trailer Axles
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
VANGUARD | VIP-53 | 2022 |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-22V345-4043.PDF 212.418KB
Recall Acknowledgement
RCAK-22V345-7363.pdf 647.149KB
Recall 573 Report- 09/15/2022
RCLRPT-22V345-2298.PDF 240.696KB
Owner Notification Letter(Part 577)
RCONL-22V345-4923.pdf 206.221KB
Recall 573 Report- 11/28/2022
RCLRPT-22V345-7491.PDF 214.303KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V345-4110.PDF 211.127KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V345&docType=RCL
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289 East Water Tower Drive Monon, Indiana 47959 Tel: (888) 253-3008 Fax: (219) 253-6274 IMPORTANT SAFETY RECALL Date: 10/15/2022 Re: SAF-HOLLAND Safety Recall 22V-345 VIN: Dear Valued Customer, This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Vanguard has decided that a a defect, which relates to motor vehicle safety exists in certain 2022 VIP 53 ft. trailers. The wheel hubs may have an insufficient amount of lubrication, which could cause the hub bearings to fail. Hub bearing failure could cause the wheel hub assembly to detach, causing a loss of stability and control, or create a road hazard, and increase the risk of a crash. To remedy this safety defect, a Walmart Hub Grease Inspection Campaign – SAF-HOLLAND has been underway at various Walmart service locations since 10DEC21. The campaign called for inspecting the lubricant level in suspect axles and then, depending on the results of the inspection, 1) replenishment of the lubricant in the axle, 2) replacement of the wheel end on the axle or 3) replacement of the complete axle assembly. The same procedure is to be followed to implement this Safety Recall, 22E-014, initiated by SAF-HOLLAND at this time. To implement Safety Recall 22E-014, you are required to inspect the axle wheel ends by following the instructions in Attachment A, SAF-HOLLAND service bulletin, XL-AS20117SB-en-US. Reimbursement for the parts and labor costs associated with implementing the Safety Recall will be in accordance with SAF-HOLLAND’s usual warranty procedure. The level of reimbursement will vary based on the remedy that is required to be implemented. Labor reimbursement, in hours, will be paid at the local repair shop’s rate/hour. Replacement parts that may be required, based on the results of following the steps in service bulletin XL-AS20117SB-en-US, will be provided by SAFHOLLAND at no charge. XL-AS20117SB-en-US Reimbursement Schedule Action Time Allowance Unit Inspect Hub 30 minutes Per Trailer Fill Hub 30 minutes Per Axle Replace Hub 1.5 hours Per Hub Replace Axle 3.5 hours Per Axle Our records show that Vanguard National Trailers received 4 defective axles between 01JAN21 and 16NOV21. Attachment B is a list of Vanguard National Trailers location(s) that received axles that are covered by this Safety Recall, the quantities received and the dates they were shipped. Attachment C contains the service information for each unit that was reported and invoiced to SAFHOLLAND as having been serviced during the Walmart Hub Grease Inspection Campaign – SAFHOLLAND. The attached SAF-HOLLAND inspection procedure (XL-AS20117SB-en-US) was followed to implement the inspection campaign, by Walmart. Vanguard National Trailer affected VIN #’s: SAF-HOLLAND has not been able to provide us us verification of successful completion of the inspection of the defective axles of the identified Vanguard VIN#’s, and that the units have been addressed and completed by the Walmart in accordance with the Hub Grease Inspection Campaign – SAF-HOLLAND. We ask for your verification of this effort for closure of the issue by replying via e-mail listed below. If this inspection has not been completed, please complete per the SAF-Holland inspection procedure noted herein. Sincerely, Vanguard National Trailer, Inc. Mitchell A. Robbins Warranty Manager mrobbins@cimc.com 574-808-2137
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-345 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Vanguard National Trailer Corporation Submission Date : NOV 28, 2022 NHTSA Recall No. : 22V-345 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Vanguard National Trailer Corporation Address : 289 E. Water Tower Drive Monon IN 47959 Company phone : 999 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Vanguard VIP – 53′ Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : SAF Holland delivered 2 UXL40 suspensions with grease lube filled wheel-ends that may have suspect fill level of grease. These were then assembled into 2 trailers sold to Wal-Mart Production Dates : OCT 12, 2021 – NOV 10, 2021 VIN Range 1 : Begin : 5V8VA5329NT215233 End : 5V8VA5320NT215331 Not sequential Description of Defect : Description of the Defect : Grease filled wheel-ends on SAF Holland purchased UXL40 suspensions (2ea.) may have incorrect level of grease added by SAF Holland FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Incorrect level of wheel-end lubrication can lead to wheel-end failure Description of the Cause : per SAF Holland Recall 22E-014 Identification of Any Warning that can Occur : Per SAF Holland’s filing on Recall 22E014 Involved Components : Part 573 Safety Recall Report 22V-345 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : AXLE ASSY DRESSED Component Description : Axle assy’ with fully dressed Wheel-End’ Component Part Number : SAF Holland p/n 1004300026950 Supplier Identification : Component Manufacturer Name : SAF Holland Address : 1950 Industrial Blvd. Muskegon Michigan 49443-0425 Country : United States Chronology : See SAF Holland Recall 22E-014. SAF Holland is the Manufacturer & our supplier for the suspensions in question. SAF Holland notified Vanguard verbally of the issue on 4/25/2022 of their recall for potential low wheel lube. Their actual notification letter was sent to wrong address & never delivered until late to me until late June once it was re-routed. I then solicited SAF Holland as they had already begun & completed the remedy of inspection on these units starting back in 12/10/2021. After being alerted to this, I thought this had completed the notification task. After learning that this is not correct, and we as the OEM also needed to notify customer direct as this was an issue across multiple OEM supplied by SFA Holland. As a result, my recall submission was then simply referencing the completion of the inspections engaged by SAF Holland. In pursuing proof that the remedy was in fact completed, SAF Holland was not able to produce evidence that in fact the 2 SAF Holland suspensions under the Vanguard trailers units in question. Upon learning this and not receiving any additional information form SAF Holland, I completed the notification letter as directed. for Vanguard had been inspected. To date SAF Holland has not confirmed completion of the remedy which in turn lead to our customer notification letter. Our customer notification letter was sent directly to Walmart on 10/20/2022 via certified mail. We received certified mail acknowledgement that the notification letter was received on 10/28/22 by Mr. Randall Stafford @ Walmart. Part 573 Safety Recall Report 22V-345 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : See SAF-Holland Recall 22E-014. The Remedy is prescribed by the suspension manufacturer & our supplier, SAF Holland. The remedy is outlined in SAF Holland literature # XL-AS20117SB-en-US. The remedy details an inspection of the lube level in the suspension wheelends and also includes additional repair information if needed for any replacement of components as determined by the individual unit’s inspection results. How Remedy Component Differs from Recalled Component : See SAF-Holland Recall 22E-014. The initial inspection of the suspension wheel end determines if the lube level is correct. If found correct, no other remedy is needed. If lube level was low, addtional insepection of the wheel-end componets are needed and directed by SAF Holland per thier notification leter. Identify How/When Recall Condition was Corrected in Production : This was not a Vanguard manufacturing issue and not part of our production line operations or sequences., This is a purchased/supplied item to Vanguard assembled /manufactured by SAF Holland. Recall Schedule : Description of Recall Schedule : No Dealer notifications are required for this issue as this was a Fleet Direct Sale. We have a reseller network but being this was a Fleet direct sale, no reseller(s) were involved and sold directly to Walmart. Customer notification letter was sent & received on 10/28/2022 via certified mail receipt @ Walmart. Planned Dealer Notification Date : SEP 30, 2022 – OCT 19, 2022 Planned Owner Notification Date : OCT 19, 2022 – OCT 19, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-345 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Vanguard National Trailer Corporation Submission Date : MAY 17, 2022 NHTSA Recall No. : 22V-345 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Vanguard National Trailer Corporation Address : 289 E. Water Tower Drive Monon IN 47959 Company phone : 999 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Vanguard VIP – 53′ Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : SAF Holland delivered 2 UXL40 suspensions with grease lube filled wheel-ends that may have suspect fill level of grease. These were then assembled into 2 trailers sold to Wal-Mart Production Dates : OCT 12, 2021 – NOV 10, 2021 VIN Range 1 : Begin : 5V8VA5329NT215233 End : 5V8VA5320NT215331 Not sequential Description of Defect : Description of the Defect : Grease filled wheel-ends on SAF Holland purchased UXL40 suspensions (2ea.) may have incorrect level of grease added by SAF Holland FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Incorrect level of wheel-end lubrication can lead to wheel-end failure Description of the Cause : per SAF Holland Recall 22E-014 Identification of Any Warning that can Occur : Per SAF Holland’s filing on Recall 22E014 Involved Components : Part 573 Safety Recall Report 22V-345 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : AXLE ASSY DRESSED Component Description : Axle assy’ with fully dressed Wheel-End’ Component Part Number : SAF Holland p/n 1004300026950 Supplier Identification : Component Manufacturer Name : SAF Holland Address : 1950 Industrial Blvd. Muskegon Michigan 49443-0425 Country : United States Chronology : See SAF Holland Recall 22E-014 Description of Remedy : Description of Remedy Program : See SAF-Holland Recall 22E-014 How Remedy Component Differs from Recalled Component : See SAF-Holland Recall 22E-014 Identify How/When Recall Condition was Corrected in Production : See SAF-Holland Recall 22E-014 Recall Schedule : Description of Recall Schedule : See SAF-Holland Recall 22E-014 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-345 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Vanguard National Trailer Corporation Submission Date : SEP 15, 2022 NHTSA Recall No. : 22V-345 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Vanguard National Trailer Corporation Address : 289 E. Water Tower Drive Monon IN 47959 Company phone : 999 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Vanguard VIP – 53′ Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : SAF Holland delivered 2 UXL40 suspensions with grease lube filled wheel-ends that may have suspect fill level of grease. These were then assembled into 2 trailers sold to Wal-Mart Production Dates : OCT 12, 2021 – NOV 10, 2021 VIN Range 1 : Begin : 5V8VA5329NT215233 End : 5V8VA5320NT215331 Not sequential Description of Defect : Description of the Defect : Grease filled wheel-ends on SAF Holland purchased UXL40 suspensions (2ea.) may have incorrect level of grease added by SAF Holland FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Incorrect level of wheel-end lubrication can lead to wheel-end failure Description of the Cause : per SAF Holland Recall 22E-014 Identification of Any Warning that can Occur : Per SAF Holland’s filing on Recall 22E014 Involved Components : Part 573 Safety Recall Report 22V-345 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : AXLE ASSY DRESSED Component Description : Axle assy’ with fully dressed Wheel-End’ Component Part Number : SAF Holland p/n 1004300026950 Supplier Identification : Component Manufacturer Name : SAF Holland Address : 1950 Industrial Blvd. Muskegon Michigan 49443-0425 Country : United States Chronology : See SAF Holland Recall 22E-014 Description of Remedy : Description of Remedy Program : See SAF-Holland Recall 22E-014 How Remedy Component Differs from Recalled Component : See SAF-Holland Recall 22E-014 Identify How/When Recall Condition was Corrected in Production : See SAF-Holland Recall 22E-014 Recall Schedule : Description of Recall Schedule : See SAF-Holland Recall 22E-014 Planned Dealer Notification Date : SEP 30, 2022 – SEP 30, 2022 Planned Owner Notification Date : SEP 30, 2022 – SEP 30, 2022 * NR – Not Reported
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